Crown Promenade Perth

Hotels
8.2 (6619 reviews)
Bolton Avenue and Great Eastern Highway , Perth , au

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Convenient location
Cons:
High prices
Limited breakfast options
Dated facilities

Categories

Cleanliness
8.06
Guests found the rooms clean, but noted some areas could use improvement.
Service
8.73
Staff were described as friendly and accommodating, with several positive experiences noted.
Location
8.97
The hotel’s location was favored for convenience to events and attractions.
Room Quality
8.22
Many found the beds comfortable, though some rooms were noted as dated.
Amenities
7.55
Limited dining options and some amenities were not available, affecting guest satisfaction.
Value for Money
7.81
Higher prices were highlighted by guests as a concern compared to what was offered.
Food and Beverage
7.66
Breakfast quality received mixed reviews; fresh options were desired over packaged items.
Overall Experience
8.63
Overall enjoyable experience, with particular mention of comfort and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:21

Property Description

Luxurious Accommodation
Experience modern and comfortable rooms at the 4.5-star Crown Promenade Perth, located within the renowned Crown Perth complex. Each of the 291 guest rooms boasts contemporary décor and en suite bathrooms for a truly luxurious stay.

Entertainment and Dining
Indulge in a plethora of entertainment options right at your doorstep. With 7 restaurants, 8 bars, a night club, and a 24-hour casino on-site, guests can immerse themselves in a world of culinary delights and vibrant nightlife.

Convenient Location
Conveniently situated just a 25-minute drive from Perth's International and Domestic Airports, and a mere 5-minute drive to the city centre, Crown Promenade Perth offers a prime location for both leisure and business travelers.

Book your stay at Crown Promenade Perth now for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note, a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 65 per day.

Location

Guest Reviews

8.2
Based on 6619 reviews
Cleanliness: 8.06
Service: 8.73
Location: 8.97
Room Quality: 8.22
Amenities: 7.55
Value for Money: 7.81
Food and Beverage: 7.66
Overall Experience: 8.63
G
Glenda couple au
6
Mostly good.
Pros:

Conveniently located near to Optus Stadium.

Cons:

We were woken at 3:15am by the alarm clock, which we did not set. After a late night it very much disturbed our sleep and made it hard to get back to sleep.

2026-05-31 via Nuitee
A
Andrew couple au
10
2026-05-30 via Nuitee
R
Regina couple au
8
2026-05-30 via Nuitee
M
mousavi couple au
1
Cons:

The staff were extremely rude, and made us pay a fee of $500 for lighting a candle, completely ruined my bday

2026-05-30 via Nuitee
M
Martin couple au
7
2026-05-30 via Nuitee
L
Leisa solo_traveller au
10
Top Spot to stay
Pros:

Comfy bed cleanliness and room size.

Cons:

No complaints from me.

2026-05-30 via Nuitee
G
George couple au
10
2026-05-30 via Nuitee
B
Bartly solo_traveller au
10
2026-05-29 via Nuitee
J
Josh couple au
6
2026-05-29 via Nuitee
H
hanke solo_traveller au
10
Always happy to keep coming back and will recommend
Pros:

Friendly greetings and very helpful

Cons:

Not happy to be on lower floors

2026-05-29 via Nuitee
B
Brandan couple au
3
2026-05-28 via Nuitee
R
Rachael couple au
10
2026-05-28 via Nuitee
D
Deidre couple au
10
2026-05-28 via Nuitee
M
Mark solo_traveller au
10
Pros:

Location is good, but our room was great.

2026-05-27 via Nuitee
M
Mary family_with_children au
8
2026-05-27 via Nuitee
S
Samantha couple au
5
2026-05-26 via Nuitee
C
chris solo_traveller au
7
Cons:

Check in is so slow, Crown should have everything ready to go especially as most of it is done online already.

2026-05-26 via Nuitee
M
Matilda couple au
10
Pros:

We didn't have breakfast at the Hotel.

Cons:

Let us know before we came that there was no Shuttle bus on Anzac day

2026-05-26 via Nuitee
A
Andrew couple au
10
2026-05-26 via Nuitee
J
Jacqueline solo_traveller au
7
2026-05-26 via Nuitee