Crown Promenade Perth

Hotels
8.2 (7068 reviews)
Bolton Avenue and Great Eastern Highway , Perth , AU
+61 8 9362 8888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Comfortable beds
Friendly staff
Convenient location
Cons:
High prices
Limited breakfast options
Dated facilities

Categories

Cleanliness
8.06
Guests found the rooms clean, but noted some areas could use improvement.
Service
8.73
Staff were described as friendly and accommodating, with several positive experiences noted.
Location
8.97
The hotel’s location was favored for convenience to events and attractions.
Room Quality
8.22
Many found the beds comfortable, though some rooms were noted as dated.
Amenities
7.55
Limited dining options and some amenities were not available, affecting guest satisfaction.
Value for Money
7.81
Higher prices were highlighted by guests as a concern compared to what was offered.
Food and Beverage
7.66
Breakfast quality received mixed reviews; fresh options were desired over packaged items.
Overall Experience
8.63
Overall enjoyable experience, with particular mention of comfort and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:21

Property Description

Luxurious Accommodation
Experience modern and comfortable rooms at the 4.5-star Crown Promenade Perth, located within the renowned Crown Perth complex. Each of the 291 guest rooms boasts contemporary décor and en suite bathrooms for a truly luxurious stay.

Entertainment and Dining
Indulge in a plethora of entertainment options right at your doorstep. With 7 restaurants, 8 bars, a night club, and a 24-hour casino on-site, guests can immerse themselves in a world of culinary delights and vibrant nightlife.

Convenient Location
Conveniently situated just a 25-minute drive from Perth's International and Domestic Airports, and a mere 5-minute drive to the city centre, Crown Promenade Perth offers a prime location for both leisure and business travelers.

Book your stay at Crown Promenade Perth now for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note, a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Guest Reviews

8.2
Based on 7068 reviews
Cleanliness: 8.06
Service: 8.73
Location: 8.97
Room Quality: 8.22
Amenities: 7.55
Value for Money: 7.81
Food and Beverage: 7.66
Overall Experience: 8.63
J
Jude • family_with_children • au
8
Pros:

Location with access to great food

Cons:

Cost for what it is. Not enough tea and coffee supplied which wasn’t topped up the next day.

2026-10-31 • via Nuitee
T
Thomas • couple • au
6
ok but a letdown when sorting out final bill
Pros:

connivance of location to event attending

Cons:

connection between booking & then conceived add on booked not believed and required numerous attempts to get it sorted before we were believed

2026-10-31 • via Nuitee
T
Thomas • couple • au
10
Will be back again
Pros:

All good room bed and view plus convienience

Cons:

Cheaper

2026-10-29 • via Nuitee
K
Kylie • couple • au
3
Very disappointed
Pros:

It was a very comfortable bed and the staff at the front desk were very friendly.

Cons:

The cost for the room was $830 and it was a spa room. The spa was only a bath and there was no spa liquid to put in the spa. Or any ammenities. For the price we paid we got nothing in the bathroom. The window was a view of a car park only and a brick wall.

2026-10-29 • via Nuitee
A
Alberto • solo_traveller • it
8
Buon compromesso
Pros:

Stanza spaziosa e luminosa, col letto molto comodo e l’ampio bagno. Zona comodissima per chi è interessato al casinò, meno per visitare la città.

2026-10-29 • via Nuitee
B
Beth • couple • au
7
Cons:

We have stayed in the same style room several times and it has always cost us around $269 - this year it cost $419 :(

2026-10-29 • via Nuitee
P
Peter • couple • au
3
Average but staff lovely
Pros:

Close to airport

Cons:

Over priced sticky carpet not very clean

2026-10-29 • via Nuitee
P
Pambo • couple • au
8
ok for overnight short n sweet stay
Pros:

overnight stay to watch a show at the Crown. Room ok, nothing to get excited about. Market & Co where we planned to have breakfast is undergoing a change thus closed. So to have a decent breakfast only decent choice was the Atrium at near $50pp.
The price of the room was $459 with no frills added. When a shoe is on, they got you by the .......

Q asked if a romantic place to stay? yes I guess if you choose a flashier room.

Cons:

bedside table both sides of bed, even in a twin double room.

2026-10-29 • via Nuitee
J
Johnny • couple • au
10
Pros:

Friendly Staff and very helpful

2026-10-29 • via Nuitee
J
John • solo_traveller • au
8
Friendly and helpful
Pros:

Convenient location

Cons:

Nothing to report

2026-10-28 • via Nuitee
T
Tamika • couple • au
5
2026-10-28 • via Nuitee
J
John • couple • au
8
2026-10-28 • via Nuitee
S
Suzanne • extended_group • au
7
Pros:

Breakfast was good

Cons:

Beds were a bit ordinary

2026-10-27 • via Nuitee
J
James • family_with_children • au
1
Disappointing
Pros:

great location

Cons:

We left shopping, clothes ,etc in the wardrobe. We rang the next day when noticed the mistake. We were told by housekeeping nothing was found, which is strange as it was a whole wardrobe full

2026-10-27 • via Nuitee
M
Margaret • couple • au
9
Great.
Pros:

Perfect for going next door to go see a show

Cons:

The only thing was that it had an individual heating/cooling system but we had no way of making it, the room was cold.

2026-10-26 • via Nuitee
K
Karen • family_with_children • au
8
2026-10-26 • via Nuitee
L
Leigh • family_with_children • au
8
Pros:

We are using this as our airport swing so the location is perfect

2026-10-26 • via Nuitee
J
Josh • solo_traveller • au
10
2026-10-25 • via Nuitee
K
Kelly • solo_traveller • au
9
2026-10-25 • via Nuitee
D
Dave • solo_traveller • au
2
It was ok but for 500 plus dollars not worth it
Pros:

It was clean and comfortable

Cons:

We had some very noisy neighbours god knows how many people were in the room next door so we didn’t sleep well
There was a faulty power point so I woke up with a flat phone
There was only one complimentary tooth brush too

2026-10-25 • via Nuitee