Crown Promenade Perth

Hotels
8.2 (7021 reviews)
Bolton Avenue and Great Eastern Highway , Perth , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Convenient location
Cons:
High prices
Limited breakfast options
Dated facilities

Categories

Cleanliness
8.06
Guests found the rooms clean, but noted some areas could use improvement.
Service
8.73
Staff were described as friendly and accommodating, with several positive experiences noted.
Location
8.97
The hotel’s location was favored for convenience to events and attractions.
Room Quality
8.22
Many found the beds comfortable, though some rooms were noted as dated.
Amenities
7.55
Limited dining options and some amenities were not available, affecting guest satisfaction.
Value for Money
7.81
Higher prices were highlighted by guests as a concern compared to what was offered.
Food and Beverage
7.66
Breakfast quality received mixed reviews; fresh options were desired over packaged items.
Overall Experience
8.63
Overall enjoyable experience, with particular mention of comfort and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:21

Property Description

Luxurious Accommodation
Experience modern and comfortable rooms at the 4.5-star Crown Promenade Perth, located within the renowned Crown Perth complex. Each of the 291 guest rooms boasts contemporary décor and en suite bathrooms for a truly luxurious stay.

Entertainment and Dining
Indulge in a plethora of entertainment options right at your doorstep. With 7 restaurants, 8 bars, a night club, and a 24-hour casino on-site, guests can immerse themselves in a world of culinary delights and vibrant nightlife.

Convenient Location
Conveniently situated just a 25-minute drive from Perth's International and Domestic Airports, and a mere 5-minute drive to the city centre, Crown Promenade Perth offers a prime location for both leisure and business travelers.

Book your stay at Crown Promenade Perth now for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note, a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Guest Reviews

8.2
Based on 7021 reviews
Cleanliness: 8.06
Service: 8.73
Location: 8.97
Room Quality: 8.22
Amenities: 7.55
Value for Money: 7.81
Food and Beverage: 7.66
Overall Experience: 8.63
R
Rosita couple my
5
Cons:

The power access to charge electronics were insufficient

2026-08-29 via Nuitee
P
Peter couple au
4
It was ok
Pros:

The bed was comfy and was close to the casino

Cons:

It was dated and the shower in the bath tub….prefer a walk in shower
We weren’t told about the sensor for the lights

2026-08-29 via Nuitee
J
Julie solo_traveller au
8
2026-08-29 via Nuitee
J
Julie solo_traveller au
10
Great hotel. Beware of shower screen .
Pros:

Staff were helpful. Lovely room. Nice location within complex.

Cons:

Shower screen on bathtub. I fell getting in as the screen folds in half. Was not obvious till I held onto it.

2026-08-29 via Nuitee
D
David solo_traveller au
9
Pros:

The room

Cons:

The food

2026-08-29 via Nuitee
H
Hakky couple au
10
It was an awesome night
Pros:

Its close to casino

Cons:

None

2026-08-28 via Nuitee
K
Kaye solo_traveller au
9
2026-08-28 via Nuitee
T
Truman solo_traveller au
9
Pros:

It was in a great location

Cons:

There should be complimentary drinks for the price you pay for the rooms and free water bottles

2026-08-27 via Nuitee
C
Cheryl solo_traveller au
10
Pros:

Everything
I always feel safe staying at the Promenade

2026-08-27 via Nuitee
P
phillip couple au
7
2026-08-27 via Nuitee
S
Sam couple nz
10
Great, I would have extended my stay if the property was not booked out.
Pros:

Cleanliness, staff service, access to crown casino.

Cons:

Nothing.

2026-08-26 via Nuitee
L
Laetitia couple au
6
Overpriced. Overrated.
Pros:

Comfortable beds. Clean.

Cons:

Worst view ever. Paid nearly $500 p/night for a view of a car park from a tiny little balcony.

2026-08-26 via Nuitee
S
Shane couple au
9
2026-08-26 via Nuitee
S
Shannon family_with_children au
7
2026-08-25 via Nuitee
D
Denise couple au
10
Had a great stay, reception staff, Porter and cleaning staff all very helpful and friendly
Pros:

Had everything I needed, beds comfy, very clean

Cons:

Only thing if I had to complain would b the bath in the shower, bit hard for older people to get in, but not a huge deal

2026-08-25 via Nuitee
J
Jax07 solo_traveller au
8
2026-08-25 via Nuitee
J
Jimmi extended_group au
8
Great staff and good food
Pros:

Clean

Cons:

Very congested

2026-08-25 via Nuitee
R
Rhys solo_traveller au
10
2026-08-25 via Nuitee
J
Jarrod couple au
8
Great
2026-08-25 via Nuitee
C
CallumH solo_traveller gb
8
2026-08-24 via Nuitee