Crown Promenade Perth

Hotels
8.2 (6814 reviews)
Bolton Avenue and Great Eastern Highway , Perth , au
+61893628888

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Convenient location
Cons:
High prices
Limited breakfast options
Dated facilities

Categories

Cleanliness
8.06
Guests found the rooms clean, but noted some areas could use improvement.
Service
8.73
Staff were described as friendly and accommodating, with several positive experiences noted.
Location
8.97
The hotel’s location was favored for convenience to events and attractions.
Room Quality
8.22
Many found the beds comfortable, though some rooms were noted as dated.
Amenities
7.55
Limited dining options and some amenities were not available, affecting guest satisfaction.
Value for Money
7.81
Higher prices were highlighted by guests as a concern compared to what was offered.
Food and Beverage
7.66
Breakfast quality received mixed reviews; fresh options were desired over packaged items.
Overall Experience
8.63
Overall enjoyable experience, with particular mention of comfort and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:21

Property Description

Luxurious Accommodation
Experience modern and comfortable rooms at the 4.5-star Crown Promenade Perth, located within the renowned Crown Perth complex. Each of the 291 guest rooms boasts contemporary décor and en suite bathrooms for a truly luxurious stay.

Entertainment and Dining
Indulge in a plethora of entertainment options right at your doorstep. With 7 restaurants, 8 bars, a night club, and a 24-hour casino on-site, guests can immerse themselves in a world of culinary delights and vibrant nightlife.

Convenient Location
Conveniently situated just a 25-minute drive from Perth's International and Domestic Airports, and a mere 5-minute drive to the city centre, Crown Promenade Perth offers a prime location for both leisure and business travelers.

Book your stay at Crown Promenade Perth now for an unforgettable experience!

Important information:

Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.
Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorization is required as security for any incidental costs, including
damage associated with the room. The pre-authorization amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note, a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via check or bank deposit.
For further information, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 65 per day.

Location

Guest Reviews

8.2
Based on 6814 reviews
Cleanliness: 8.06
Service: 8.73
Location: 8.97
Room Quality: 8.22
Amenities: 7.55
Value for Money: 7.81
Food and Beverage: 7.66
Overall Experience: 8.63
M
Melissa • extended_group • au
4
2026-07-11 • via Nuitee
L
Larry • couple • au
8
Pros:

The bar was closed in the lobby, which was disappointing because in the casino was so hard to get a drink, sometimes cause understaffed

Cons:

👍

2026-07-11 • via Nuitee
D
Debbie • solo_traveller • au
10
2026-07-11 • via Nuitee
P
Paula • solo_traveller • au
6
Pros:

Check in was quick and easy as was check out room service was disappointing paper containers and cutlery for that price I would of expected better

Cons:

Room service

2026-07-11 • via Nuitee
B
Barry • solo_traveller • au
8
Very happy
Pros:

Everything

Cons:

Nothing

2026-07-11 • via Nuitee
T
Tan • couple • my
10
I had a little problem of double booking. Wanted to talk to the duty manager. He was too busy n did not attempt to conta
Pros:

Location
Staff alertness

Cons:

☝️❤️

2026-07-10 • via Nuitee
N
Neil Hayes & Jan Branch • solo_traveller • au
10
Pros:

Everything.

Cons:

Nothing

2026-07-10 • via Nuitee
L
Lenis • solo_traveller • au
8
Pros:

Location and room excellent

Cons:

Walking to the other end for breakfast

2026-07-10 • via Nuitee
L
Lisa • couple • au
10
2026-07-10 • via Nuitee
J
Jeffrey • couple • au
8
Pros:

Location

Cons:

Breakfast not available had to go to another hotel

2026-07-09 • via Nuitee
G
Gordon Geoffrey Wyatt • family_with_children • au
5
Pros:

Location very good ,restaurants city beach ⛱️ close

Cons:

Didn't like it was called a superior room with double beds had the worst sleep trying to fit 2 adults in same bed was very squished

2026-07-09 • via Nuitee
V
Vanessa • extended_group • au
7
Pros:

Clean and comfortable

Cons:

No smart tv meaning no streaming of Netflix in our staycay which was all about relaxing was a bit disappointing

2026-07-09 • via Nuitee
H
Helen • family_with_children • au
9
2026-07-09 • via Nuitee
K
Kellieg43 • solo_traveller • au
10
Overnight stay
Pros:

Staff for attentive and friendly. Room was very well made up and clean.

2026-07-09 • via Nuitee
B
Bruce • couple • au
9
Most enjoyable, good food, great show (MJ)
Pros:

The most comfy mattress, pleasant staff, best wagyu burger ever.

Cons:

Nobody could tell us the type of mattress we were sleeping on.

2026-07-09 • via Nuitee
A
Arthur • couple • au
6
2026-07-09 • via Nuitee
S
Sothy • couple • au
7
Pros:

Close to airport

Cons:

Too expensive

2026-07-08 • via Nuitee
J
John • extended_group • au
9
Excellent.
2026-07-07 • via Nuitee
M
Michelle • extended_group • au
10
We had a wonderful 2 nights at the Promenade
Pros:

Very comfortable beds

Cons:

Everything was great

2026-07-06 • via Nuitee
R
Roy • couple • au
9
Had a great time . Show was by
Pros:

Enjoyable

Cons:

The cost of Valet Parking is excessive

2026-07-06 • via Nuitee