Best Western Plus Montreal East

Hotels
•
Best Western Plus
8.2 (1896 reviews)
12555 Rue Sherbrooke East , Montréal , CA
+1 514-640-5500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms and bathrooms
Friendly, accommodating staff (early check-in noted)
Good and varied breakfast offerings
On-site pool and small gym
Convenient access to public transport; many nearby restaurants/shops
On-site parking available
Cons:
No microwave in most rooms
Beds/pillows sometimes uncomfortable or too small
No pool towels provided
Weak water pressure reported
Unexpected deposit requested at check-in for some guests
Breakfast sometimes depleted or not available for all
Aged building/amenities and perceived high price for location
Baby cot requested was not delivered in at least one case

Categories

Cleanliness
9
Multiple reviews explicitly praise cleanliness: 'chambre très propre', 'Very clean', and several guests note bathrooms and rooms were clean and well kept.
Service
8.5
Staff frequently described as friendly, welcoming and accommodating (early check-in allowed, helpful reception). A few isolated negatives mention a cold check-in experience and surprise about a requested deposit.
Location
8.3
Guests note good access to public transport, nearby supermarkets and restaurants; convenient for transit but some found it somewhat far from main tourist areas.
Room Quality
8.4
Many guests praised comfortable, clean and spacious rooms ('best sleep', 'litterie très agréable'), but there are repeated complaints about bed size/pillows and lack of in-room microwave.
Amenities
7.6
On-site amenities (pool, small gym, parking) are appreciated, but several issues lower the score: no pool towels, missing microwave in rooms, limited toiletries/dispenser suggestions, weak water pressure and a failed baby-cot delivery.
Value for Money
7.9
Mixed signals: some guests mention good value ('rapport qualité prix'), while others call the hotel expensive for its location and note aged facilities.
Food and Beverage
8.6
Breakfast is repeatedly praised as good, complete and delicious by many guests; a few reviews note breakfasts being depleted or no breakfast offered which reduced satisfaction for some.
Overall Experience
7.3
Overall stays are generally positive (clean, calm, friendly staff, good breakfast and pool), but recurring operational issues (bed comfort, unexpected deposit, missing in-room amenities) tempered overall ratings for a subset of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location & Modern Amenities

Located just a short distance from Montreal city center, Best Western Plus Montreal East offers a convenient stay with easy access to key attractions like the Botanical Gardens and Olympic Stadium. The hotel boasts free Wi-Fi, ensuring you stay connected throughout your visit.

Comfortable Rooms & Added Convenience

Each air-conditioned room is well-equipped with essential amenities including a cable TV, refrigerator, and coffee maker. The hotel goes the extra mile by providing a hairdryer, ironing facilities, and bathroom amenities. Need a microwave or DVD player? Just ask!

Fitness & Business Facilities

Stay on top of your fitness routine at the on-site gym or catch up on work at the business center offering fax and copy services. With free parking, a meeting room, and a complimentary light breakfast, your stay at Best Western Plus Montreal East is both productive and enjoyable.

Ready to experience a seamless blend of comfort and convenience? Book your stay now at Best Western Plus Montreal East!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Location

Guest Reviews

8.2
Based on 1896 reviews
Cleanliness: 9
Service: 8.5
Location: 8.3
Room Quality: 8.4
Amenities: 7.6
Value for Money: 7.9
Food and Beverage: 8.6
Overall Experience: 7.3
Y
Yidonna • couple • us
3
2026-10-31 • via Nuitee
A
Adolph • couple • us
10
2026-10-28 • via Nuitee
L
Lowe • couple • ca
9
overall Good
Cons:

The only complaint was no free breakfast

2026-10-27 • via Nuitee
A
Arshdeep • couple • ae
8
2026-10-27 • via Nuitee
G
Guy • solo_traveller • ca
8
Cons:

Pas de serviettes à la piscine

2026-10-27 • via Nuitee
J
Josue • family_with_children • ca
10
Pros:

L'accueil était tres chaleureux,
Personnels disponibles et de bonne humeur, donnant envie de revenir leur voir à tous moment

Cons:

Il n'y avait pas de micro-ondes dans la chambre, mais ce n'est pas grave, il y en avait au sous sol

2026-10-26 • via Nuitee
S
Sophia • couple • ca
7
2026-10-26 • via Nuitee
C
Cathrine • couple • ca
7
2026-10-25 • via Nuitee
K
Kay-Michael • couple • de
8
2026-10-24 • via Nuitee
A
alex • extended_group • ca
8
2026-10-24 • via Nuitee
L
Line • extended_group • ca
9
Beau séjour, à recommander
Pros:

Déjeuner complet, on y retrouve tout ce dont nous avons chez soi et prix raisonnable
Chambre très propre et confortable

Cons:

Peut-être qu'il y ait des distributeurs de savon et shampooing dans la douche

2026-10-21 • via Nuitee
G
Guetty • couple • ca
7
2026-10-20 • via Nuitee
J
JOSE • solo_traveller • es
8
2026-10-19 • via Nuitee
F
Fresner • couple • ca
10
Cons:

Nothing

2026-10-19 • via Nuitee
S
steeve • extended_group • ca
10
très bien
Pros:

pas déjeuner sur place

Cons:

tout était parfait

2026-10-18 • via Nuitee
L
Leo • family_with_children • fr
9
Séjour agréable et calme
Pros:

Établissement très propre et calme. De nombreux snack/restaurant à proximité. Nous avions mangé au tomate basilic, très bon.

Cons:

Nous étions une famille de 2 adultes et 2 grands ado, et avions loué une chambre avec 2 lits. La taille des lits étaient trop petites pour nous. Nous aurions apprécié 2 King au lieu de Queen.

2026-10-18 • via Nuitee
F
Filomena • couple • us
9
2026-10-16 • via Nuitee
M
Mayo81 • couple • co
8
Muy bien
Pros:

Habitación amplia, baño limpio, llegamos en la mañana ya que tenía varias reuniones de trabajo virtuales, el recepcionista nos permitió trabajar en el lobby y nos entregó la habitación antes de la hora del check in. Buena conexión autobús - metro. Supermercados y restaurantes cerca.

Cons:

Muy altas las almohadas

2026-10-14 • via Nuitee
D
Darlene • solo_traveller • fr
7
Pros:

L’emplacement, la salle de bain et le confort de la chambre

Cons:

L'accueil de celle qui m’a effectué le check in. J’ai trouvé qu’elle était un peu froide, elle parlait très vite et sans articuler.
De plus une caution m’a été demandé sans que je ne sois averti en amont.
De ce qu’elle disait tous les hôtels fonctionnent comme ça....
Donc personne ne précise qu’une caution est necessaire ...?

2026-10-13 • via Nuitee
M
mohamed • solo_traveller • us
8
2026-10-13 • via Nuitee