Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Non-smoking rooms
-
24-hour front desk
-
Heating
-
Luggage storage
-
Express check-in/check-out
-
Bar
-
Fax/photocopying
-
Breakfast in the room
-
Non-smoking throughout
-
Daily housekeeping
-
Designated smoking area
-
Concierge service
-
Wine/champagne
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
24-hour security
-
Delivered food - securely covered
-
Breakfast takeaway containers
-
Key card access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Historic Charm and Modern Comforts
Dating back to the 1750s, Jorvik House offers a unique stay overlooking the 11th-century church of St Olafs and the remains of St Mary’s Abbey. With a 24-hour front desk and a cozy bar, guests can enjoy the perfect blend of historic charm and modern comforts.
Luxurious Room Amenities
Each room at Jorvik House is equipped with en-suite facilities featuring a bath and shower over or a convenient walk-in shower. Guests can indulge in complimentary toiletries and unwind while watching their favorite shows on the flat-screen TV with Freeview. With tea/coffee making facilities and plush Egyptian cotton sheets, relaxation is guaranteed.
Convenient Location and Breakfast
Situated just a 10-minute walk from York Rail Station and a short stroll from York Museum Gardens, Jorvik House offers a prime location for exploring the city. Start your day right with a delicious continental breakfast available each morning.
Experience the historic charm and modern comforts of Jorvik House - Book your stay now!
Please note that the hotel does not accept American Express as a method of payment.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
El tamaño de la habitación es genial. Los detalles muy bien cuidados. La cama super cómoda. A tiro de piedra de los jardines del Museo de York y a 12 minutos a pie de la estación de tren. Minibar disponible con precios accesibles. El staff cortés. La ducha fenomenal, decoración, espacio y agua caliente. Todo bien.
Clean /tidy tea coffee
Well stocked mini bar
Great location!
Not huge fan of the carpets on floor, very old and bathroom had some yellow stains, either rust or just because it was an old building
Freundliches Personal, gute Lage
Sehr kleines Zimmer
Beautiful room fantastic place staff where fantastic also
Clean comfortable room... great mini bar
The smell of the room
The poor lighting
Great location, nicely presented rooms
Room hot and no AC
Excellent location and staff very friendly and helpful.
Room don’t feel “luxury” as described but did the job and no issues with it for a 2 night stay.
Lovely staff great location comfy bed always clean will keep returning each time I visit York
The bathroom was a little run down rusty radiator and and in need of a paint
Stunning property in a super convenient position.
The steep stairs 😞
Fantastic location, great character and friendly staff
Fantastic location in a very quiet street, just outside the old town. Our bed was very comfortable and I enjoyed a lovely bath. Lots of lovely coffee shops and food options nearby. Would definitely stay again.
DISAPPOINTING and certainly not 5 star as rated on Booking.com.
Great location
Room standard poor- flaky paint, stained ceiling, damaged walls, pictures missing from walls, no full length mirror and have to be 6ft tall to see in bathroom. Dirty plug in bath, warm fridge and handles missing on drawers.
Wished we had stayed somewhere else. Plus parking for 2 days £50 in recommended carpark!
Overall this was definitely one of the nicer hotels we’ve stayed in, we couldn’t fault our room apart from the heat and the noise. I wish my bedroom at home looked as nice! It’s in a beautiful location overlooking the park, the hotel is spotlessly clean and the rooms are very stylish inside.
The customer service issues ruined our stay. Having reflected on it, I am deducting another star because the experience simply was not up to par, and we would not stay here again.
Key Feedback & Tips for Guests:
Toddler Accommodations: No travel cots are provided, so our toddler had to share our bed.
Accessibility: Despite requesting a ground-floor room for our pram, we were placed on an upper floor with no lift, forcing us to carry it up two flights of stairs.
Temperature & Noise: The room was stuffy and warm (staff provided a fan, but it stayed hot), and we heard doors slamming and noise until 11:00 PM. Signs reminding guests to close doors quietly would help.
Amenities: Our TV remote was broken, so we couldn't use the TV.
Check-In Issues:
The biggest downside was an unadvertised £100 security deposit policy. The card machine rejected our cards for the deposit—despite just taking payment for the room balance on one of them.
After 15 stressful minutes on a hot day with a tired toddler, we were asked for £100 cash. We eventually resolved it by having a family member give their card details over the phone to hold for the deposit.
Demanding cash or forcing us to wait instead of using common sense to let us rest and resolve it later was unacceptable. Clearer communication about deposit rules and better flexibility when technology fails are badly needed.
Summary: A gorgeous, well-maintained hotel in a great location, but severely let down by poor customer service. Double-check your room allocation and deposit requirements before arriving!
Very cozy
Great location, lovely room and friendly 24/7 staff
Your guide to the flawless travel experience
Popular Countries
Get our app
