Hôtel Suzane

Hotels
8.1 (2046 reviews)
2 Place de la Gare , Angers , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Varied breakfast
Cons:
Cleanliness issues
Small rooms
Value for money concerns

Categories

Cleanliness
7.24
Some mentions of cleanliness issues, such as dust and noise.
Service
9.21
Multiple reviews highlight the friendly and helpful staff.
Location
9.25
The hotel's proximity to the train station and city center is frequently praised.
Room Quality
7.7
Various comments about room size and comfort, with some complaints.
Amenities
7.23
Not many amenities mentioned, some rooms lacked equipment.
Value for Money
7.69
Concerns about prices not matching the quality offered.
Food and Beverage
8.24
Breakfast praised for variety, but some issues with temperature.
Overall Experience
8.21
General satisfaction expressed, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:11

Property Description

Convenient Location
Located opposite Angers-Saint-Laud TGV train station and a short walk from the city centre, Univers is the ideal base for exploring Angers on foot.

Comfortable Accommodation
Enjoy modern rooms with satellite TV and free Wi-Fi, providing a peaceful retreat after a day of sightseeing.

Personalized Service
The dedicated staff at Univers are available 24/7 to assist in organizing your stay, ensuring a seamless and enjoyable experience in Angers.

Experience the convenience and comfort of Univers in Angers - book now for a memorable stay!

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NTE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 2046 reviews
Cleanliness: 7.24
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 7.23
Value for Money: 7.69
Food and Beverage: 8.24
Overall Experience: 8.21
D
de Werra • solo_traveller • ch
8
Pros:

Situation, accueil, chambre confortable, réduction parking

Cons:

Chambre qui donne sur la place de la Gare, bruyant, difficile de rafraîchir la chambre malgré le ventilateur

2026-07-04 • via Nuitee
F
Fred Fly • solo_traveller • fr
6
2026-07-04 • via Nuitee
K
Karine • extended_group • fr
10
Pros:

Personnel adorable , arrangeant
Très bon rapport qualité prix

2026-07-04 • via Nuitee
S
Stéphane • solo_traveller • fr
9
2026-07-03 • via Nuitee
L
Laurent • extended_group • fr
9
2026-07-03 • via Nuitee
L
Luisa María • solo_traveller • es
10
Pros:

Su balcón y su gente

2026-07-02 • via Nuitee
M
Mehdi • solo_traveller • fr
4
À oublier
Pros:

La gentillesse du personnel

Cons:

Presque tout : pas de climatisation / chambre à rafraîchir qui ne ressemble pas à la photo publiée sur le site. Hôtel vieillissant et mal isolé tant en chaleur qu’en bruit.

2026-07-01 • via Nuitee
A
AMEL • solo_traveller • fr
9
Pros:

L'accueil le personnel adorable à l'écoute la propreté de la chambre

Cons:

L'amabilité du personnel très souriant

2026-07-01 • via Nuitee
J
Jessica • solo_traveller • re
8
Bien
Pros:

Proximité de la gare

Cons:

Le ventilateur était poussiéreux

2026-06-30 • via Nuitee
O
Odile • solo_traveller • fr
5
Si non très bien
Pros:

La gentillesse du personnel

Cons:

Pas de Clim dans les chambres cela devient je pense nécessaire dans les critiques, un sauna quand je suis rentrée dans la chambre et fenêtres ouvertes la rue trop bruyante , étant en PMR j’avais demandé pas loin de l’ascenseur et la chambre donne sur rue.😢😢
J’ai mis passablement à une question c’est à cause du manque de Clim

2026-06-30 • via Nuitee
H
Hugo • solo_traveller • fr
8
2026-06-30 • via Nuitee
P
Paul • solo_traveller • fr
5
Pros:

Le café au RDV de l'établissement et l'espace commun pour pouvoir travailler

Cons:

L'absence de climatisation dans les chambres

2026-06-30 • via Nuitee
N
Netty • extended_group • au
10
wonderful well located accommodation, clean and comfy
2026-06-29 • via Nuitee
Y
Yvon • family_with_children • fr
9
2026-06-25 • via Nuitee
E
Eric • solo_traveller • fr
4
Désolé, je ne reviendrai pas
Cons:

Pas de climatisation.
Mise à disposition d'un ventilateur très bruyant
Bruits énormes dans la rue à partir de 5h30 du matin jusqu'à 6h15 là ou les températures avec la fenêtre ouverte étaient supportables, ou on aurait pu en peu mieux se reposer

2026-06-24 • via Nuitee
B
BARRY • solo_traveller • fr
3
2026-06-23 • via Nuitee
B
brian • family_with_children • gb
8
Fine
Pros:

Location

Cons:

.

2026-06-21 • via Nuitee
L
Laura • couple • fr
8
2026-06-21 • via Nuitee
N
Nadine • couple • fr
8
Parfait
Pros:

Personnel au top, super équipe

2026-06-20 • via Nuitee
C
Chérazade • solo_traveller • fr
10
Accueil du personnel parfait, hôtel agréable !
Pros:

L’accueil du personnel , la propreté et les services !

Cons:

Le papier paint décollé dans ma chambre et l’évacuation de la douche un peu bouchée

2026-06-19 • via Nuitee