Hôtel des Arceaux

Hotels
7.1 (1993 reviews)
26, rue Port Neuf , Bayonne , fr
+33 5 59 59 15 53

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Laundry
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Charming atmosphere
Cons:
Cleanliness issues
Room size
Quality of amenities

Categories

Cleanliness
6.6
Guest mentioned cleanliness issues such as a shower with mold.
Service
8.1
Overall service sentiment is positive, with mentions of friendly staff.
Location
8.6
Repeated praise for the central location and accessibility to attractions.
Room Quality
6.1
Comments on the small size of rooms and lack of windows or soundproofing.
Amenities
7.1
Mentioned basic amenities but noted breakfast isn't worth the cost.
Value for Money
6.6
Some reviews mentioned that the hotel was expensive for the quality received.
Food and Beverage
6.6
Negative sentiment regarding the breakfast quality.
Overall Experience
7.1
General experience was mixed; some guests enjoyed their stay while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:26

Property Description

Historical Charm
Located in a pedestrianised area of Bayonne's historical centre, Hôtel des Arceaux offers a unique stay in a 17th-century building. Each room is beautifully decorated, providing a charming and cozy atmosphere for guests.

Convenient Location
With attractions of Bayonne just a stroll away, this hotel's central location makes it easy for guests to explore the city on foot. Whether it's the local shops, cafes, or historical sites, everything is within reach.

Ideal for Exploration
Perfectly situated for those looking to discover the Basque country, Hôtel des Arceaux is a gateway to the stunning mountains, beaches, and countryside of the region. Immerse yourself in the beauty and culture of this vibrant area.

Book now to experience the historical charm and convenience of Hôtel des Arceaux for your next adventure in Bayonne!

Important information:

The reception is open everyday from 08:00 to 19:00.

There is no elevator at the hotel.

Please note that for guests arriving after 19:00, a preauthorisation will be taken on your credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 1 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for € 10 per person per night when using an existing bed.
    People no matter the age stay for € 8 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1993 reviews
Cleanliness: 6.6
Service: 8.1
Location: 8.6
Room Quality: 6.1
Amenities: 7.1
Value for Money: 6.6
Food and Beverage: 6.6
Overall Experience: 7.1
S
Steven • solo_traveller • ca
6
Pros:

Great location and the building had character.

Cons:

Even though we understood that the bathroom was shared, we didn't know that it would be on another floor.

2026-07-25 • via Nuitee
R
Rafael • couple • es
2
Todo mal.
Pros:

Su ubicación. Es lo único bueno.

Cons:

Sin ascensor. El suelo desnivelado por todas partes. La habitación pequeña y con una ventana que daba al pasillo, de forma que podían verte otros huéspedes. Solo había un ruidoso ventilador. Olor a cerrado y humedad.

El baño pequeño. Imposible cerrar la puerta si te sientas en el váter. La ducha sin presión y pequeña. El lavabo enano. La ventana del baño muy sucia y daba a un patio sucio.

2026-07-24 • via Nuitee
A
Aziza • solo_traveller • fr
9
Pros:

Emplacement top,proche de tout !

Cons:

Bruillant le soir par moment

2026-07-24 • via Nuitee
P
PATRICK • solo_traveller • fr
7
Pros:

l accueil le calme et l emplacement

Cons:

pas de parking prive pas de clim pas d ascenseur le rapport qualité prix

2026-07-24 • via Nuitee
J
Jean-Philippe • solo_traveller • fr
7
2026-07-24 • via Nuitee
P
Patricia • couple • es
5
Ubicación genial a riesgo de derrumbe
Pros:

Me gustó la ubicación y la originalidad en la decoración, y las mascotas de los dueños😍

Cons:

El edificio en general está muy viejo, no hay ascensor y las plantas de las habitaciones están torcidas. Sinceramente por la noche pasé miedo de que el edificio se derrumbara, entiendo que no es culpa del alojamiento pero menos mal que solo nos quedamos una noche.

2026-07-24 • via Nuitee
E
Elizabeth • couple • fr
8
Pros:

L'emplacement et le charme.

Cons:

Rien.

2026-07-23 • via Nuitee
H
Hugo CORBEL • solo_traveller • fr
4
Pros:

L'emplacement en plein centre
Le style de l'hôtel assez rétro

Cons:

Nous avons été logés au dernier étage sous les combles en pleine période de canicule alors que nous etions avec notre fille de 18 mois. Je précise que nous avions réservé l'hôtel plusieurs mois à l'avance et que nous avons en plus dû payer un supplément de 15€ pour avoir le lit bébé. À plus de 30°C dans la chambre la nuit avec seulement un ventilateur, c'est à la limite du danger pour notre fille

2026-07-23 • via Nuitee
A
Anne Miren Leire • solo_traveller • es
7
2026-07-22 • via Nuitee
M
Mathieu • solo_traveller • fr
6
2026-07-22 • via Nuitee
D
Denise • couple • fr
6
Pros:

l'hôtel est bien situé et il y a un grand parking à proximité.

Cons:

Chambre spacieuse mais très vieillotte : papier peint vert bouteille fatigué, meubles très lourds; le tout constitue un ensemble triste pour ne pas dire sinistre. le petit déjeuner, convenable sans plus, est servi dans la pièce qui sert à l'accueil et nous a paru assez encombrée.

2026-07-21 • via Nuitee
W
Wladimir Belha • solo_traveller • fr
3
2026-07-20 • via Nuitee
L
Lily • couple • fr
8
parfait
Pros:

emplacement central, très jolie déco de l'accueil et salle du petit déjeuner

Cons:

j'aurais apprécié une couette légère plus qu'un drap avec un dessus de lit

2026-07-20 • via Nuitee
G
gonzalez • solo_traveller • es
6
Pros:

La ubicación

Cons:

Que no tuviera baño en la habitación

2026-07-18 • via Nuitee
D
Dominique • couple • fr
8
2026-07-18 • via Nuitee
L
Lucia • couple • es
10
Muy cómodo y muy buena ubicación
2026-07-17 • via Nuitee
G
Gabriella H. • solo_traveller • de
7
2026-07-16 • via Nuitee
E
Estibaliz • solo_traveller • es
8
Pros:

La ubicación
El edicio en si y la decoración , es viajar al pasado. Introduciendote en la belle Epoce

Cons:

Se puede actualizar un poco las instalaciones
Mas enchufes y demas

2026-07-15 • via Nuitee
M
Mary • solo_traveller • es
9
Hotel con encanto
Pros:

El hotel tiene su encanto, es la segunda vez que me alojó en él. La ubicación sensacional, en una calle típica de Bayonne que sube a la Catedral. Te reciben en recepción dos perritos juguetones

Cons:

Si vas en época de calor, la habitación está provista de un ventilador nuevo y bastante potente, como muchos hoteles en el País Vasco tanto español como francés no dispone de aire acondicionado.

2026-07-15 • via Nuitee
J
Judde • solo_traveller • fr
8
Pros:

Non

2026-07-14 • via Nuitee