The Devon Hotel A Heritage Hotel

Hotels
8.8 (7734 reviews)
390 Devon Street East , New Plymouth , nz
+64 800 800 935

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Small room
Cleanliness issues
Limited parking

Categories

Cleanliness
8.15
Some cleanliness concerns were raised, particularly regarding the bathroom.
Service
9.35
Staff were consistently described as friendly and helpful.
Location
9.15
The hotel location received positive remarks for convenience.
Room Quality
8.15
Some rooms described as small with issues such as odor and poor air conditioning.
Amenities
8.65
Amenities received mostly positive feedback, though some issues noted.
Value for Money
9.15
Guests felt the price was excellent for the services offered.
Food and Beverage
8.85
Food quality praised, but small issues with dessert were noted.
Overall Experience
8.95
Overall, guests had a highly positive experience, with few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:53

Property Description

Luxurious Amenities
The Devon Hotel and Conference Centre offers a range of luxurious amenities, including a buffet restaurant, heated outdoor pool, and free mountain bike rentals. The rooms are equipped with modern conveniences such as free internet access, a fridge, and a flat-screen TV with satellite channels.

Dining Experience
Indulge in a culinary journey at Marbes Buffet Restaurant, serving a variety of seafood, vegetarian, and oriental dishes for dinner. The Rocks Lounge Bar provides drinks and an all-day menu, while 24-hour room service ensures you can satisfy your cravings at any time.

Convenient Location
Located just minutes away from Pukekura Park and the Foreshore and Coastal Walkways, Devon Hotel is also in close proximity to the New Plymouth Centre and New Plymouth Airport. Explore the beauty of Mount Egmont, just a short drive away.

Experience luxury and convenience at Devon Hotel and Conference Centre. Book your stay now for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPL

Location

Guest Reviews

8.8
Based on 7734 reviews
Cleanliness: 8.15
Service: 9.35
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 8.85
Overall Experience: 8.95
J
Jay • solo_traveller • nz
6
2026-08-15 • via Nuitee
D
Debbie • couple • nz
10
Everything was excellent
Pros:

Our room was upgraded. We needed emergency care & the Receptionist on Friday night was fantastic. Please tell her.

2026-08-15 • via Nuitee
C
Carnegie • couple • au
8
Enjoyable stay in a hotel which was predominantly geared for conferences.
Pros:

Staff were really friendly and helpful.

Cons:

Room was on ground level and was a bit noisy with traffic passing by. Also hotel was predominantly geared for conferences.

2026-08-15 • via Nuitee
P
Peter • solo_traveller • nz
9
Excellent hotel for short stays
Pros:

Great value, excellent buffet, good location, friendly staff, will use any time we are in New Plymouth.

Cons:

Nothing

2026-08-15 • via Nuitee
A
Avic • couple • nz
9
2026-08-15 • via Nuitee
A
Amanda • couple • nz
10
Very impressive good service
Pros:

I give this rating because I’ve stayed at other hotels and this was by far the most clean and tidy and welcoming people like staff

Cons:

Not sure what could be wrong

2026-08-15 • via Nuitee
S
Sara • family_with_children • it
9
Ottimo soggiorno, ci tornerei sicuramente
Pros:

Tutto, staff gentile, camera pulita e accogliente, servizio di lavanderia gratuito

Cons:

Nulla

2026-08-14 • via Nuitee
A
Alcides Tercio • solo_traveller • br
9
2026-08-14 • via Nuitee
V
Vickie • solo_traveller • nz
9
Brilliant 👏
Pros:

Bed was soo comfy 😌 I will be booking again in the future

2026-08-14 • via Nuitee
M
Manoj • extended_group • nz
8
2026-08-13 • via Nuitee
L
liu • couple • nz
8
2026-08-13 • via Nuitee
I
Inga • solo_traveller • nz
8
Pros:

Loved the spa pool

2026-08-13 • via Nuitee
1
19dave60 • solo_traveller • au
10
Pros:

The staff were friendly,professional and efficient.
Buffet food was plentiful and a great variety

Cons:

.

2026-08-13 • via Nuitee
D
Diane • couple • nz
8
2026-08-13 • via Nuitee
M
melissa • couple • nz
7
Cons:

The room was so small hard to get around bed.

2026-08-13 • via Nuitee
D
Dion • solo_traveller • nz
7
Breakfast Buffet lacking
Pros:

The room was very comfortable as always.

Cons:

We really did not enjoy the Breakfast Buffet.
For $39.99 it was extremely overpriced and very poor quality. The few things that really stood out and not in a good way were, the baked beans were literally swimming in water, I don't think you could even call it juice. The bacon was oily and chewy, the hash browns weren't cooked through. Overall it was just not great. Thankfully the fresh fruit was decent.

It was overall very disappointing.

2026-08-13 • via Nuitee
D
David • couple • nz
9
2026-08-13 • via Nuitee
M
Michael • couple • nz
8
great and will be back
Pros:

room restaurant bar bed

2026-08-12 • via Nuitee
H
Hillechien • solo_traveller • au
9
Pros:

The beds were amazing as were the restaurants

2026-08-11 • via Nuitee
H
HARRISON • solo_traveller • nz
10
Pros:

Very happy ,highly recommend.

Cons:

was a strange noise coming from bathroom

2026-08-11 • via Nuitee