Plantation Resort At Rainbow

Hotels
8.7 (578 reviews)
1 Rainbow Beach Road , Rainbow Beach , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
High pricing compared to competitors

Categories

Cleanliness
8.5
Several reviews indicated cleanliness issues, such as dirty floors in common areas and tired decor.
Service
9
Staff were described as friendly and responsive to guest needs.
Location
9.2
Location was frequently praised as exceptional and convenient to nearby attractions.
Room Quality
8.7
Rooms are spacious and well-presented, though some reported maintenance issues.
Amenities
8.7
Amenities were generally appreciated, with some requests for additional cooking items.
Value for Money
8.4
Some guests felt the pricing was high compared to other options in the area.
Food and Beverage
8.2
Limited comments on food; basic toiletries and rules on supplies noted.
Overall Experience
8.9
Overall positive experiences, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:31

Property Description

Luxury Beachside Resort

Modern Self-Contained Apartments with Balcony and Spa Bath

Experience ultimate relaxation at The Plantation at Rainbow with apartment-style accommodation boasting modern amenities like a balcony and spa bath for a luxurious stay.

Heated Pool and Spa, Free Undercover Parking

Indulge in the heated pool and spa, perfect for year-round swimming, and enjoy the convenience of a free undercover security car park during your stay.

Book now to immerse yourself in luxury and comfort at The Plantation at Rainbow, the ideal beachside getaway in the heart of town.

Important information:

Please note that extra bed linen will attract an additional charge.

Please note that there is a 3% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MCY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 578 reviews
Cleanliness: 8.5
Service: 9
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.4
Food and Beverage: 8.2
Overall Experience: 8.9
L
Lynne • couple • au
10
Very enjoyable
Pros:

Location

2026-07-16 • via Nuitee
S
Shosin • family_with_children • au
8
The property is well maintained with good housekeeping, just be weary of the rules as there are many
Pros:

The property is very well maintained, and the housekeeping team does a great job. The location is ideal— right across from the beach, shops, and restaurants. The apartments are spacious, beautifully furnished, and perfect for a relaxing stay.

Cons:

Some of the signage about extra fees for minor things can feel off‑putting. There’s even a charge for pool towels and for getting fresh towels or linen. Guests are also required to wash and put away all dishes before checking out, which made departure more hectic than necessary. Most places simply ask that the dishwasher be loaded and turned on, rather than waiting for everything to be washed and put away.

2026-07-14 • via Nuitee
R
Ryan • family_with_children • au
7
Great location and value for money. Will stay again
Pros:

Location was amazing

Cons:

We had to wash the dishes when we arrived as there was dried food on the bowls and cutlery. The exhaust fan was super loud and took a long time to turn off. The air conditioning didn’t work at all and the apartment was very cold. Bathroom tiles in disrepair

2026-07-13 • via Nuitee
P
Patrick • family_with_children • au
9
A two night stay to get away from home- Plantation Resort exceeded our expectations.
Pros:

Location, Size of the Apartment, Modern, Spa in apartment

Cons:

2 bars of soap in each bathroom- only 1 provided in each. Every other 2-bathroom apartment I have stayed in has always provided 2 bars per bathroom.... 1 for the shower and 1 for the basin.
Also th pool should have been about 2 degrees warmer.

2026-07-13 • via Nuitee
D
Daniel • solo_traveller • au
10
Pros:

Great veiw, lot of space, great layout, great location.

2026-07-13 • via Nuitee
B
Belinda • extended_group • au
9
Loved loved it. 🥰 Was a great little getaway.
Pros:

Location was fantastic. Apartment was lovely and clean and spacious. Modern feel.

Cons:

Our toilet seat was loose and water seemed to run out of shower door not the best drainage. But very minimal things.

2026-07-13 • via Nuitee
G
Gail • solo_traveller • au
9
Pros:

The apartment was very spacious and location was perfect for walking to everything

2026-07-12 • via Nuitee
C
Christopher • family_with_children • au
9
Great location, spacious location! Evereything you need for a relaxing holiday!
Pros:

Location

Cons:

Na

2026-07-12 • via Nuitee
B
Bede • family_with_children • au
10
2026-07-10 • via Nuitee
T
Tom • family_with_children • au
10
Loved it, will return
2026-07-09 • via Nuitee
N
Nicole • family_with_children • au
9
2026-07-09 • via Nuitee
J
Jason • extended_group • au
8
2026-06-24 • via Nuitee
C
Carolyn • extended_group • au
7
We had a very enjoyable stay. The position of this unit is very convenient.
Pros:

We liked the balcony, the size of the lounge room, the kitchen facilities and that it had dishwasher, clothes washer and dryer. The sofa was reasonably comfortable. Beds were comfortable. We loved that we were right in the Main Street and close to restaurants etc. We liked the pool area.

Cons:

Poor lighting in garage parking area. Poor lightening in the bathrooms. Spiral stairs to rooftop terrace meant that we could not use it- this should be made really clear on the booking information so that you know what to expect. I would have not paid extra for the rooftop terrace if o had known that it was spiral stairs to get up there. The spa in the pool area is a bit too cold to be enjoyable.

2026-06-22 • via Nuitee
B
Brent • family_with_children • au
3
Very rude customer service reception lady with expensive disappointing accommodation but good location
Pros:

The location was very good

Cons:

The reception lady is VERY unhelpful and rude and made us feel very unwelcome and uncomfortable. We booked a two bedroom penthouse terrace apartment. It was for a special occasion and we asked if we could please get a quiet room with a good view as we came out of season when the town was quiet. Although other apartments were available we were given the worst one. There were no tissues and one toilet roll for four people for 4 nights stay in our room. We had to buy our own toilet paper. The main bedroom was VERY dark you couldn’t see without the light on. It was stuck at the back of the apartment with no view. The second bedroom couldn’t open the door more than 20 cm as it banged up against the bed. You had to enter through the bathroom. You couldn’t open the blind as it faces the main corridor. It was VERY small. We used the safe in the main bedroom but couldn’t get it to open on the last day. When we asked for help from reception we were treated as if we are a problem. The safe rusted and got stuck. We had to try and open it by ourselves which we eventually managed to do. We loved Rainbow Beach,but Plantation Resort has the worst customer service we have ever experience at any resort. It was a very uncomfortable and regrettable experience. We paid a lot of money to celebrate a special occasion but were treated with such rudeness that unfortunately our long awaited special break was a big let down. We specifically booked the best apartment but was very disappointed with the bedrooms.

2026-06-15 • via Nuitee
C
Cristian • solo_traveller • nc
9
Très bien
Pros:

Joli appartement en face de la mer. Équipement complet, même si un peu vétuste. Calme, bonne literie.

Cons:

Un équipement vétuste par rapport au prix

2026-06-10 • via Nuitee
A
Angela • family_with_children • au
3
2026-06-09 • via Nuitee
V
Vaughan • solo_traveller • au
10
Pros:

Great location and great staff

Cons:

Appartment was a little aged

2026-05-31 • via Nuitee
S
Sarah • family_with_children • au
8
Great location, spacious, well equipped. Felt luxe.
Pros:

Great location, roomy, spacious and well equipped apartment.

Cons:

There were no extra towels or face washers provided. We had three kids with us and 4 adults and were short one towel. Had two face washers between all of us. My bed was hard and lumpy. One night, when I was feeding my through the night, I looked up and saw a large cockroach on the wall above our heads. It crawled into the air-conditioning vent.

2026-05-28 • via Nuitee
L
Luther • solo_traveller • au
3
2026-05-24 • via Nuitee
C
Caron • extended_group • au
9
Fabulous
Pros:

Location fantastic! Walking distance to beach & shops & restaurants

Cons:

Spa working in pool area

2026-05-22 • via Nuitee