Hotel Nelson

Hotels
8.9 (2268 reviews)
1-7 Government Road , Nelson Bay , AU

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location close to shops, restaurants and bay
Friendly, helpful staff
Very clean, spacious and well-appointed rooms
Great on-site cafe and excellent breakfasts
Nice pool and steam room
Comfortable beds and good room facilities (kitchenette, storage)
Cons:
Occasional lift/elevator outages and many stairs
Gym is small and closes early
Some bathrooms have ventilation/smell issues or older fittings
Parking is tight
One report of a less enthusiastic front desk staffer
EV charger access limited by office hours/flat-rate charging constraints

Categories

Cleanliness
9
Multiple guests specifically praised cleanliness — rooms described as very clean, tidy and well maintained.
Service
9
Staff repeatedly noted as friendly, helpful and welcoming; a single report of a less enthusiastic front desk interaction lowers perfect marks slightly.
Location
9.6
Consistently emphasised as an excellent location — close to shops, restaurants and the bay; many guests said it was central and convenient.
Room Quality
8.3
Rooms generally described as spacious, well appointed and comfortable (kitchenette, good storage) but some reports of beds being too soft for one guest, room size not matching photos for a family booking, and a few bathroom issues (ventilation, smell, older fittings).
Amenities
8.4
On-site cafe, pool and steam room received strong praise; however gym was described as small and closing early, EV charging has time limitations and occasional lift failures impacted access.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
9.1
Breakfasts and the on-site cafe were frequently singled out as excellent (Little Nell), with multiple guests praising the coffee and breakfast experience.
Overall Experience
8.9
Overall very positive experience with many repeat visitors and comments that they'd stay again; minor issues (gym, elevator, occasional front desk, some bathroom quirks) tempered an otherwise strong stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:34

Property Description

Luxurious Accommodation
Hotel Nelson, just minutes away from the beach and town centre, offers spacious rooms with modern amenities like kitchenettes and large balconies. Enjoy the convenience of free WiFi and parking, along with lift access to all rooms.

Relaxation and Recreation
Unwind at the heated swimming pool, fitness centre, and steam room. The proximity to the beach allows easy access to water sports like snorkeling and windsurfing. After a day of activities, indulge in delicious meals at the popular Little Nel Cafe or grill your own BBQ dinner.

Convenient Location
Located a short drive from Newcastle, Hotel Nelson provides the perfect blend of relaxation and accessibility. Book now for a memorable stay by the beach!

Important information:

Please note that there is a 0.9% charge when you pay with a Visa or MasterCard credit card and a 2% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Location

Guest Reviews

8.9
Based on 2268 reviews
Cleanliness: 9
Service: 9
Location: 9.6
Room Quality: 8.3
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 9.1
Overall Experience: 8.9
H
Helen • couple • au
8
2026-09-19 • via Nuitee
J
Joan • solo_traveller • ke
10
2026-09-19 • via Nuitee
C
Catherine • solo_traveller • au
9
2026-09-18 • via Nuitee
G
Gregory • couple • au
9
2026-09-18 • via Nuitee
J
Joshua • family_with_children • au
10
Pros:

Location was great. Walking distance to marina and shops

2026-09-18 • via Nuitee
A
Alicia • family_with_children • au
8
A lovely property with a fabulous onsite cafe.
Pros:

Clean, modern and the most comfortable bed I have ever slept in. The one bedroom apartment had everything we needed. The electric frypan was powerful enough for bacon and eggs and steak. The shower was big and had great water flow. We have a baby and they put a highchair and baby bath in our room which made our stay so much easier.

Cons:

The sofa bed wasn’t very comfortable and they forgot to make it. So when we went to bed we couldn’t find sheets or anything for it. So the first night wasn’t the best in that regard, although they promptly sorted it out the next morning.

2026-09-18 • via Nuitee
M
Michael • couple • au
9
very comfortable and convenient for restaurarnts, shops etc
Pros:

Great location. Sorry the lift wasn't working though but everything else good

Cons:

More disability parking. some people parking in disable parking spaces

2026-09-17 • via Nuitee
M
McVie • couple • au
9
Pros:

The whole room was fantastic. The bed was very comfortable, and the facilities in the room were excellent!

2026-09-17 • via Nuitee
J
Jamie • extended_group • au
10
2026-09-15 • via Nuitee
C
Claude • couple • fr
8
Un petit cocon
Pros:

L emplacement et le parking gratuit dans hotel
La gentillesse du personnel
La chambre sa deco son confort

2026-09-15 • via Nuitee
L
leonie • extended_group • au
8
A great property that hit the mark, will be back
Pros:

Simple but generous twin/double rooms but all amenities needed. Lovely toiletries. Super friendly and helpful staff, will book again when in region.
Breakfast and staff downstairs fabulous too

Cons:

Power points or charging points beside bed a small improvement

2026-09-15 • via Nuitee
M
Mahnaz • solo_traveller • au
10
Perfect. Awsome place to stay in Nelson bay. I recommend it 100%
2026-09-14 • via Nuitee
M
Megan • solo_traveller • au
9
Lovely and relaxing
Pros:

The staff were so lovely and check in was very easy. The room was great and clean with some lovely shower products. Location is central with just a walk to all shops and restaurants and close to the marina.

Cons:

Only downside I would say is that the walls are a bit thin so I could hear the room next door sometimes

2026-09-14 • via Nuitee
J
Jeremy • extended_group • au
10
2026-09-14 • via Nuitee
C
Colin • couple • au
8
2026-09-14 • via Nuitee
H
Hampton Hermit • extended_group • au
9
Great accomodation in the heart of Nelson Bay.
Pros:

Clean room located in the heart of town.

2026-09-14 • via Nuitee
J
Jessica • couple • au
9
Stunning modern rooms, free parking, great location and staff were able to facilitate early check in
Pros:

Stunning modern rooms, free parking, great location

2026-09-13 • via Nuitee
L
Liam • solo_traveller • au
8
Pros:

Room and location

Cons:

Price

2026-09-13 • via Nuitee
S
Sercombe • couple • au
8
2026-09-13 • via Nuitee
E
ENRICO • solo_traveller • it
10
Pros:

Camera ampia, pulita e silenziosa. Posteggio molto comodo.
Vicinanza a ristoranti e porto turistico.
Staff cordiale

Cons:

...

2026-09-12 • via Nuitee