Hotel Nelson

Hotels
8.9 (2268 reviews)
1-7 Government Road , Nelson Bay , AU

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location close to shops, restaurants and bay
Friendly, helpful staff
Very clean, spacious and well-appointed rooms
Great on-site cafe and excellent breakfasts
Nice pool and steam room
Comfortable beds and good room facilities (kitchenette, storage)
Cons:
Occasional lift/elevator outages and many stairs
Gym is small and closes early
Some bathrooms have ventilation/smell issues or older fittings
Parking is tight
One report of a less enthusiastic front desk staffer
EV charger access limited by office hours/flat-rate charging constraints

Categories

Cleanliness
9
Multiple guests specifically praised cleanliness — rooms described as very clean, tidy and well maintained.
Service
9
Staff repeatedly noted as friendly, helpful and welcoming; a single report of a less enthusiastic front desk interaction lowers perfect marks slightly.
Location
9.6
Consistently emphasised as an excellent location — close to shops, restaurants and the bay; many guests said it was central and convenient.
Room Quality
8.3
Rooms generally described as spacious, well appointed and comfortable (kitchenette, good storage) but some reports of beds being too soft for one guest, room size not matching photos for a family booking, and a few bathroom issues (ventilation, smell, older fittings).
Amenities
8.4
On-site cafe, pool and steam room received strong praise; however gym was described as small and closing early, EV charging has time limitations and occasional lift failures impacted access.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
9.1
Breakfasts and the on-site cafe were frequently singled out as excellent (Little Nell), with multiple guests praising the coffee and breakfast experience.
Overall Experience
8.9
Overall very positive experience with many repeat visitors and comments that they'd stay again; minor issues (gym, elevator, occasional front desk, some bathroom quirks) tempered an otherwise strong stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:34

Property Description

Luxurious Accommodation
Hotel Nelson, just minutes away from the beach and town centre, offers spacious rooms with modern amenities like kitchenettes and large balconies. Enjoy the convenience of free WiFi and parking, along with lift access to all rooms.

Relaxation and Recreation
Unwind at the heated swimming pool, fitness centre, and steam room. The proximity to the beach allows easy access to water sports like snorkeling and windsurfing. After a day of activities, indulge in delicious meals at the popular Little Nel Cafe or grill your own BBQ dinner.

Convenient Location
Located a short drive from Newcastle, Hotel Nelson provides the perfect blend of relaxation and accessibility. Book now for a memorable stay by the beach!

Important information:

Please note that there is a 0.9% charge when you pay with a Visa or MasterCard credit card and a 2% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Location

Guest Reviews

8.9
Based on 2268 reviews
Cleanliness: 9
Service: 9
Location: 9.6
Room Quality: 8.3
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 9.1
Overall Experience: 8.9
T
Takako • couple • us
6
Pros:

The location.

Cons:

Dump carpet

2026-10-31 • via Nuitee
M
Michael • solo_traveller • au
9
Great location.
Pros:

Lovely location. Comfortable bed. Very friendly and helpful receptionist

Cons:

Lack of catering for evening meal, although I didn't have you walk far to get well fed!!

2026-10-30 • via Nuitee
D
Dee • couple • au
7
Pros:

Location of the motel is excellent, the rooms were very clean and the pool and it’s surroundings are great.

Cons:

The room needed a table and chairs to have somewhere comfortable to sit to eat for example, rather than on the bed. The 2 chairs provided were uncomfortable. The pillows were very uncomfortable, either flat when you laid on it or too high and hard, either option provided no comfort or support.

2026-10-30 • via Nuitee
L
Louise • couple • au
10
Great location comfy bed and very clean
Pros:

Very central to everything. Lots of parking. Bed was comfortable and room was well lit and clean

Cons:

Nothing

2026-10-29 • via Nuitee
S
Susan • couple • au
10
Pros:

Friendly staff - nice room - easy parking -- lovely pool and superb breakfast!!

2026-10-29 • via Nuitee
A
Ajith • family_with_children • au
8
2026-10-29 • via Nuitee
P
Paul • couple • gb
10
Fab location , clean and friendly hotel
Pros:

Great location , friendly helpful staff . Excellent parking . Lovely small pool for guests . Little Nell’s cafe for breakfast was good . Also enjoyed a great meal at Sandpipers Restaurant.

2026-10-28 • via Nuitee
A
Andrea • couple • es
10
Pros:

El gimnasio con baño turco (de vapor de agua) lo mejor y las habitaciones muy bonitas y limpias, bien situado para restaurantes y el puerto

2026-10-28 • via Nuitee
M
Mackenzie • family_with_children • au
10
2026-10-27 • via Nuitee
A
Adrian • solo_traveller • nz
9
2026-10-27 • via Nuitee
T
Tanya • couple • au
9
2026-10-27 • via Nuitee
W
Wilson • couple • au
8
Comfortable and enjoyable.
Pros:

Comfort and location. Two-door system leading to the balcony is a good improvement.

Cons:

First world problem, but teacups are not big enough.

2026-10-26 • via Nuitee
T
Thierry • extended_group • fr
9
Pros:

Nous avons eu la bonne surprise d'avoir 2 chambres au lieu d'une. C'était super !!!
Nous remercions les personnes à l'accueil qui étaient charmantes.
L'appartement est bien et parfaitement situé.

2026-10-26 • via Nuitee
J
Jesper black • family_with_children • dk
9
Pros:

Virkelig veludstyret te køkken faciliteter

2026-10-26 • via Nuitee
A
Alison • solo_traveller • au
9
So impressed, loved my stay.
Pros:

I loved my stay at Hotel Nelson. The place was spotlessly clean. My bed was very comfy, and even though the hotel is in the centre of town it was one of the quietest places I've ever stayed in. Because the rooms open to the outside, there is no noisy corridor with banging room doors to contend with. Pool was lovely, the gym was small but clean and they give free passes for a bigger gym almost next door. Plenty of parking for guests. I LOVED that I could order breakfast or lunch from the fab cafe downstairs and get it brought up to my room. Will definitely be back!

Cons:

Nothing. The lift is out of order for a while which could inconvenience some guests, so make sure you let them know if you need a ground floor room when booking.

2026-10-25 • via Nuitee
K
Katie • solo_traveller • au
10
2026-10-25 • via Nuitee
V
VIRGINIA • couple • au
10
2026-10-25 • via Nuitee
K
Krishna • couple • au
9
2026-10-25 • via Nuitee
S
Sun • couple • au
10
Pros:

Big pool
Gym
Comfy bed

Cons:

Could only find dominos to eat at night

2026-10-24 • via Nuitee
J
Josie • family_with_children • au
10
2026-10-24 • via Nuitee