Brighton Serviced Apartments

Hotels
7 (605 reviews)
408 Bay St , Melbourne , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Garden
Fax/photocopying
Private parking
See all facilities

Review Highlights

Pros:
Location
Cons:
Cleanliness
Service
Room Quality

Categories

Cleanliness
4.5
Multiple complaints about filth and lack of proper cleaning throughout the rooms.
Service
6.5
Staff were reported to be unhelpful, hanging up on guests and failing to address concerns.
Location
10
Several reviews mention the location as good.
Room Quality
5.5
Rooms described as run down, not as advertised, with significant wear and tear.
Amenities
7.5
Several amenities were either lacking or malfunctioning.
Value for Money
6.5
Guests felt they did not get what they paid for given the poor conditions.
Food and Beverage
9.5
No specific comments about food and beverage; rated standard.
Overall Experience
6
General sentiment indicates dissatisfaction and a negative overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:42

Property Description

Luxurious Self-Contained Apartments
Brighton Serviced Apartments offers fully self-contained serviced apartments with stylish European-designed furniture and leather sofa beds. Enjoy the convenience of a full kitchen, private balcony, and modern amenities in each spacious apartment.

Convenient Location and Amenities
Situated just a 3-minute walk from North Brighton Railway Station, the property provides easy access to Melbourne city centre and popular beaches. Guests can unwind with a 42-inch LCD TV, free Wi-Fi, and free parking. Explore the vibrant shopping and dining options on Bay Street, just a short stroll away.

Nearby Beaches and Entertainment
Experience the best of Melbourne with a short drive to Brighton Beach and St Kilda Beach. Whether you're looking to relax by the sea or explore the city, Brighton Serviced Apartments offers the perfect accommodation for your stay.

Book now to experience luxury and convenience at Brighton Serviced Apartments.

Important information:

Reception opening hours are

Monday - Saturday: 08:00 to 19:00
Sunday: 09:00 to 17:00

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Adults stay for AUD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 605 reviews
Cleanliness: 4.5
Service: 6.5
Location: 10
Room Quality: 5.5
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 9.5
Overall Experience: 6
M
Miranda family_with_children au
1
We couldn’t stay for the duration of our booking we had to book alternative accommodation for the rest of our trip, boug
Pros:

The nicest thing about staying here was leaving

Cons:

Absolutely over priced, there was mould all through the shower , if I don’t get a foot fungal disease it would be a miracle .dust along every surface especially on the cornices . The ironing board had broken legs , the carpet was putrid , the ground outside was cleaner. The linen had something stuck to it , there was wet washing left in the rusted washing machine & the smell was horrendous , the kind of smell that literally clings to your nose hairs. The garden has been left to its own devices and unkempt couldnt even describe it. The walls were full of marks, the heater didn’t work ( probably a good thing as heating the smell of the apartment would’ve made me vomit) I felt like I needed a tetanus shot when I left .

2026-07-21 via Nuitee
C
Cohen solo_traveller au
3
Pros:

Bed size

Cons:

No netflix or smart tv, awful pillows full of dust under the clean pillow cases,

2026-07-21 via Nuitee
B
Brad extended_group au
5
If you want a place to stay and have extremly low expectations then this is your spot. Owners let this place go bad.
Pros:

Cheap, spacious accommodation

Cons:

Generally the while apartment was dirty, we had stained blankets, mould in the bathroom, oven was visibly dirty. Broken stuff everywhere, balcony had broken pieces everywhere, all the lamp shades were broken and lopsided. The limp broken door handle to our room. The blanket for the bed in the main living area was stained and not clean. Carpets were stuffed, had been drawn on and were unclean. After seeing the Stone Age cleaning gear that the staff were using to the rooms, it’s evident why this place is shit.

One other thing that really pissed me off was the sign at reception that stated “give us a 5 star review and we will take off $5 off your next stay”.
If you’re the owner reading this, stop being a tight ass, fix up your hotel and if you want 5 stars your might want to knock $50 off for a 5 star review. Or just fix up this hotel.

$20 late check out fee for an hour that also included your staff coming to our room harassing us for the money. Before we had dropped the keys off.

2026-07-20 via Nuitee
R
Regina solo_traveller au
1
Don't be fooled by the photos of property
Cons:

Don't be fooled by the photos of the place my skin started to crawl the moment I walked in I was expecting to see a chalk outline from a body walked out return keys to the box and booked another apartment never to return

2026-07-17 via Nuitee
P
peter couple au
6
Pros:

Location

Cons:

A bit run down.

2026-07-14 via Nuitee
S
Susan family_with_children au
1
The smell gave my children a headache
Pros:

Smelled like chemicals and like they were trying to cover up cigarette smoke.

Cons:

The smell was chemical and bad. We tried to bring it up to booking but they never addressed it. I warned the property owner I would give a bad review based on my concerns. No response. So here it is.

2026-07-08 via Nuitee
M
Matt solo_traveller au
3
terrible
Pros:

The suburb

Cons:

Room had no hot water

2026-06-27 via Nuitee
B
Bettina family_with_children au
3
2026-06-11 via Nuitee
L
Leon family_with_children lk
1
Most disgusting place to stay
Pros:

Other than the location, there was nothing that I liked about this property.

Cons:

The moment you walk in the door the room stinks, the bathroom has mold on the ceiling, dirt dripping down the bathroom walls, mattress is a hundred years old and you could feel the springs on your body, the box spring was torn, carpet’s dirty, cobwebs hanging over the bed, windows screens are full of dust, exhaust fan doesn’t work, shower is broken and water keeps coming out the door. Killed one big cockroach and found many small ones running around, someone’s old slipper and empty drink bottle was under the bed and more dirt under the sofa. The cleaning was pretty much nonexistent and the upkeep nil. This was the most disgusting place I have ever stayed at and could not wait for daylight to get out. Only thing I noticed is that they had clean linen, unfortunately the linen was on filthy mattresses.

2026-06-07 via Nuitee
L
Lena couple au
9
2026-06-06 via Nuitee
M
Maria solo_traveller ie
10
Pros:

Quick service . Owner was very friendly

Cons:

Out dated rooms but good value for money

2026-06-04 via Nuitee
O
Olivia solo_traveller au
10
Pros:

All

Cons:

All

2026-06-01 via Nuitee
R
richard couple au
3
Demolish
Pros:

Not much. Stank of cigarettes, carpets stained, walls and doors damaged.
Bathroom falling apart.

Cons:

As above

2026-05-28 via Nuitee
S
Sarah solo_traveller au
9
Pros:

Just felt cosy to me, could do with a few extra utensils in the kitchen, but the room overall was prefect for my needs. I travel for work and like a serviced apartment that doesnt break the budget.

2026-05-27 via Nuitee
D
Damo solo_traveller au
10
2026-05-23 via Nuitee
B
Beldad extended_group au
7
Good
Pros:

The services are good but there's only one that I've noticed and i guess the management should provide. The bathroom has no lock and also the rooms. They must put on lock specially on the bathroom and rooms

Cons:

The management should put lock on doors specifically the bathroom

2026-05-01 via Nuitee
K
Ken family_with_children au
5
2026-04-13 via Nuitee
T
Tori couple au
9
2026-03-29 via Nuitee
K
Kirsty solo_traveller au
8
Pros:

Reasonably priced

2026-03-26 via Nuitee
A
Aman couple au
10
2026-03-22 via Nuitee