Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Overpriced

Categories

Cleanliness
5.54
Several reviews mention that the room wasn't clean and had maintenance issues.
Service
9.01
Some reviews had issues with staff responsiveness, but others describe staff as friendly and accommodating.
Location
9.55
Multiple reviews praised the great location of the hotel.
Room Quality
6.5
Rooms were described as dated with issues; however, some guests found them comfortable.
Amenities
6.53
Amenities such as the pool and restaurant received mixed reviews but had some positive mentions.
Value for Money
5.99
Many reviews noted that the hotel felt overpriced for the quality received.
Food and Beverage
8.54
Reviews positively mentioned the restaurant and breakfast offerings.
Overall Experience
7.51
Mixed reviews but some guests expressed an enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:30

Property Description

Convenient Location Opposite Albert Park Lake
Mercure Melbourne Albert Park offers stylish accommodation just minutes away from central Melbourne. Enjoy stunning views of Albert Park, the lake, or Port Phillip Bay from many rooms.

Dining and Recreation Options
Indulge in delicious meals at Windows Restaurant and unwind with a drink at Atrium Bar + Lounge. Stay active at the fitness centre or relax in the sauna.

Variety of Accommodation Choices
Choose from suites or a loft apartment, each featuring modern amenities like a flat-screen TV, refrigerator, and luxurious bathrooms.

Experience the perfect blend of comfort and convenience at Mercure Melbourne Albert Park. Book now to enjoy a memorable stay near the vibrant city of Melbourne.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 2613 reviews
Cleanliness: 5.54
Service: 9.01
Location: 9.55
Room Quality: 6.5
Amenities: 6.53
Value for Money: 5.99
Food and Beverage: 8.54
Overall Experience: 7.51
L
Lyn • couple • au
9
Enjoyed our stay.Friendly staff.Lovely bar snack and great array of food for the breakfast buffet.
Pros:

Central for our medical appointments.

Cons:

Na

2026-05-27 • via Nuitee
P
Pil Hwan • solo_traveller • kr
7
Pros:

The space and facilities were more than adequate.

Cons:

As the room was adjacent to the road, there was noticeable traffic noise, and it was uncomfortable to keep the curtains open.

2026-05-27 • via Nuitee
B
Brendon • solo_traveller • au
10
Pros:

Great place to stay with good facilities and great staff would recommend it to anyone.

Cons:

Nothing it was all good

2026-05-27 • via Nuitee
C
Chris • couple • au
6
Pros:

Location and ability to park.

Cons:

Little or no fresh air circulation. Pillows were terrible.

2026-05-27 • via Nuitee
S
Sam • solo_traveller • au
1
Pros:

Property did not honour the booking

2026-05-27 • via Nuitee
J
jose • couple • au
10
Could not ask for better !
2026-05-26 • via Nuitee
C
Christinne • solo_traveller • au
9
I would like to sincerely thank the entire team for always making me feel so welcome and well looked after during my sta
Pros:

Good location

Cons:

The bathroom downstairs need be renovated.
All is fine !

2026-05-26 • via Nuitee
I
Ibrahim • couple • au
10
2026-05-26 • via Nuitee
K
KIRIAKI • couple • au
5
Good location. Poor amenities.
Pros:

Location was good. Staff very helpful

Cons:

Very outdated, no good value for money. Needs some work.

2026-05-25 • via Nuitee
K
Krystal • family_with_children • au
9
2026-05-24 • via Nuitee
R
Rick • solo_traveller • au
8
2026-05-24 • via Nuitee
T
Tammy • solo_traveller • au
3
Pros:

The breakfast and staff

Cons:

Room average, dirty, carpet missing. Smelly

2026-05-24 • via Nuitee
A
Adam • couple • au
10
Very Happy
Pros:

Clean
Good food
Good service

Cons:

Not much

2026-05-24 • via Nuitee
G
Gordon • solo_traveller • au
10
Pros:

location and vibe, and pool

Cons:

Microwaved re heated cheese and ham tastiest in Cafe... instead of toasted

2026-05-23 • via Nuitee
R
Rochelle • solo_traveller • au
6
Pros:

Location was great food was amazing.

Cons:

When I arrived a staff member at reception was very rude and not helpful at all. It was my first time to the hotel and they assumed I knew where to go to my room. I eve had a kind cleaner assist me to my room.

2026-05-23 • via Nuitee
S
Sarah • solo_traveller • au
8
Pros:

Great service!!

2026-05-23 • via Nuitee
E
Emily • extended_group • au
10
Great location and lovely staff
Pros:

The location was really nice and the staff member when checking in was so really lovely

Cons:

N/A

2026-05-22 • via Nuitee
M
Michael • couple • au
2
Cons:

Room was 25° and wouldn’t cool down. They claimed maintenance had fixed it but nothing happened after they “serviced” the system

2026-05-21 • via Nuitee
M
Mary • family_with_children • au
9
2026-05-21 • via Nuitee
S
Sarah • couple • au
8
2026-05-21 • via Nuitee