Bella Express

Hotels
6.3 (509 reviews)
336/22 M.9 Central Pattaya Nongprue Banglamung Chonburi Thailand 20150 , Pattaya Central , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Variety in breakfast
Cons:
Cleanliness issues
Uncomfortable rooms
Noise disturbances

Categories

Cleanliness
4.3
Several comments mentioned dirty areas and inadequate cleaning.
Service
7.8
Service was described as friendly and helpful, despite some issues.
Location
8.3
Location is very convenient and central, with easy access to the beach.
Room Quality
5.3
Rooms were mentioned as uncomfortable and noisy in several reviews.
Amenities
6.3
Amenities were acceptable, but some guests found them lacking.
Value for Money
6.8
Value is mixed, with some good aspects overshadowed by complaints.
Food and Beverage
5.3
Breakfast variety praised, but cleanliness and quality issues reported.
Overall Experience
6.3
Mixed experiences leading to an average overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:30

Property Description

Convenient Location
Located in central Pattaya, Bella Express offers easy access to top attractions like Pattaya Beach and Central Festival Mall.

Modern Accommodations
Featuring bright and contemporary rooms, each equipped with air-conditioning, cable TV, and free Wi-Fi, Bella Express ensures a comfortable stay for guests.

Dining Excellence
Indulge in Western and authentic Thai cuisine at The Circle Restaurant, open 24 hours daily, serving buffet breakfast, dinner, and à la carte dishes.

Book your stay at Bella Express now for a delightful and convenient experience!

Important information:

Please be informed that some debit cards cannot be pre-authorized and will be charged according to the booking policies. For more information, guests are kindly advised to contact the property directly using the contact details found on the booking confirmation.

We would like to inform you of an upcoming renovation project aimed at enhancing the surroundings of our beloved swimming pool.
Beginning on February 12, 2024, we will commence the renovation the swimming pool. The anticipated completion date for this project is February 29, 2024.
Renovation Details:
Start Date: February 12, 2024
End Date: February 29, 2024
Time : 10.00 am – 5.00 pm
Location: Swimming Pool Area
Impact on Pool Access:
During the renovation period, noise disturbance may occur during renovation hours. and we sincerely apologize for any inconvenience caused.
We appreciate your understanding as we strive to improve our facilities for your enjoyment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for THB 150 per person per night when using an existing bed.
    People no matter the age stay for THB 600 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.3
Based on 509 reviews
Cleanliness: 4.3
Service: 7.8
Location: 8.3
Room Quality: 5.3
Amenities: 6.3
Value for Money: 6.8
Food and Beverage: 5.3
Overall Experience: 6.3
I
Ivars Ozo solo_traveller lv
8
2026-05-30 via Nuitee
T
Tarun solo_traveller in
2
Pros:

The only thing I like room view.

Cons:

Staff was not so friendly. When we were asking them any query, they were not willing guidevus in better way. It seems they don't know how to give good custmoer experience while talkingbto them.

2026-05-29 via Nuitee
S
Sanjeev solo_traveller in
9
Bella express hotel
Pros:

Politeness of the staff and good Indian food

Cons:

Service is slow

2026-05-29 via Nuitee
P
Praneet solo_traveller in
1
Worst stay.
Cons:

The room was old and poorly maintained. The walls were damaged and badly needed repainting. The AC was not working properly, and even after multiple complaints, no action was taken by the staff.
The outdoor unit placed near the balcony made excessive noise throughout the night, making it difficult to sleep. Even the kettle provided in the room was dirty and clearly not cleaned properly. Ants were also present in the room, attracted to the packed sugar sachets provided with the tea/coffee amenities.
The bathroom layout was poorly designed as well. The toilet seat was placed at an awkward angle, hitting the bathtub/jacuzzi and causing discomfort while using it.
Housekeeping service was disappointing too — when asked for fresh cups and glasses, the staff refused and told us to wash and reuse them ourselves.
On top of that, the staff behavior was rude and unprofessional. Overall, it was a complete waste of money and a very disappointing stay.

2026-05-27 via Nuitee
S
Sumit solo_traveller in
1
Dont book this just to save money, its not even worth of 1k per night
Pros:

Just the location, its very old and pathetic property

Cons:

Staff was super rude and dont want to listen anything at all. AC didn’t work even after changing the rooms. Breakfast super pathetic and everything is cold. They will close the AC exact at 10 am even if you are having breakfast. If anything is over they wont do autofill and not much options. Property is old and it looks 25 years old with basic things only.

2026-05-26 via Nuitee
S
Srithara Sarma solo_traveller lk
10
2026-05-23 via Nuitee
S
Srithara Sarma solo_traveller lk
10
2026-05-21 via Nuitee
R
Robert solo_traveller au
8
All good.
Pros:

The pool is fantastic. I was in the Dorms so very good there, Free coffee.

Cons:

It has a Extremely large Indian clientele.

2026-05-21 via Nuitee
R
Robert solo_traveller au
8
2026-05-19 via Nuitee
R
Reagan solo_traveller us
7
Basic requirements met and just fair value.
Pros:

Dated and lacking updates.

Cons:

Unclean or as clean as should be.

2026-05-19 via Nuitee
M
MADHUSUDHAN REDDY solo_traveller in
8
Pros:

Staff very rude

Cons:

Nice location

2026-05-18 via Nuitee
B
Bianchino solo_traveller it
10
Pros:

Amazing hotel in the city center a few minutes from the beach.
Very clean and comfortable with a beautiful roof top swimming pool and sauna with great view of the sea.

2026-05-15 via Nuitee
solo_traveller tw
10
2026-05-14 via Nuitee
R
Robert solo_traveller au
7
All good.
Pros:

I was in the dorm. Free coffe. Pool is great.

Cons:

There is no lights out time. Some people enter at 1am etc. It happend often making it hard to get a good night sleep.r During my stay I think because of the season the price doubled within
one week. From $10aud to $20. Thats a bit much 100% mark up.

2026-05-12 via Nuitee
K
Kuldeep couple in
7
Good
Pros:

Good

Cons:

Some girl has stolen a watch and cash of 1000 baht from our room. The staff did not help to take our watch back. Not assisted with any action or police complaint.

2026-05-11 via Nuitee
S
Saini extended_group in
8
2026-05-06 via Nuitee
עפר couple il
7
2026-05-04 via Nuitee
K
Koushik solo_traveller in
6
2026-05-02 via Nuitee
ジン ミン extended_group jp
7
2026-05-02 via Nuitee
A
adrie solo_traveller nl
6
Fijn zwembad
Pros:

Heel fijn zwembad maar niks laten liggen dan is het volgende dag weg en niemand weet iets .
Nogal drukte met groepen ongemanierde India mannen die je vrouw aangapen en zelfs aanspreken en ook soms herrie op de gang van hen .
Heel lekker uitgebreid ontbijt helaas wel vliegen op de cake en deel met vreemd India eten en hun sterke thee maar gelukkig ook kaas en bruin brood en goede koffie en gebakken ei.
Fijne bedden lekker groot balkon fijne douche

Cons:

Groepen india mannen

2026-04-20 via Nuitee