Hotel Hacienda Cusco Plaza

Hotels
8.4 (1021 reviews)
Plaza Regocijo, 299 , Cusco , pe

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Fabulous breakfast
Cons:
Cleanliness issues
Unfriendly service at times
Room discomfort

Categories

Cleanliness
7.59
Some reviews mentioned cleanliness issues, such as dust and poor bathroom maintenance.
Service
8.97
While many praised the staff, some found them unfriendly, indicating inconsistency in service quality.
Location
9.3
Multiple reviews highlight the excellent central location and convenience.
Room Quality
7.85
There were mixed sentiments regarding room comfort, especially regarding bed comfort and cleanliness.
Amenities
8.08
Generally praised, but a few recommendations for improvements like a kettle in the room.
Value for Money
8.14
The overall experience indicates good value, though some felt charged for small items was excessive.
Food and Beverage
8.79
Breakfast received consistent compliments for its quality and variety.
Overall Experience
8.47
The overall experience reflects a balance of positive aspects and some issues, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:18

Property Description

Historic Charm and Prime Location
Built 300 years ago, the Hotel Royal Inka I exudes charm and is conveniently situated just 150 meters from the Main Plaza and local nightlife.

Comfortable Accommodation
The rooms at Hotel Royal Inka I are elegantly decorated in a classical style and feature modern amenities such as a TV, ensuring a comfortable stay for guests.

Delicious Dining and Entertainment Options
Guests can indulge in a variety of local and international delicacies at the Capac restaurant and enjoy refreshing cocktails at the Miski Bar, providing a delightful culinary experience.

To experience the historic charm and convenience of Hotel Royal Inka I, book your stay now!

Important information:

Please note that the total amount due must be paid during check-in.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Please Bear in mind that when booking more than 4 rooms, different policies and additional supplements may apply. In this case the hotel may apply nonrefundable policy if necessary.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for US$15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1021 reviews
Cleanliness: 7.59
Service: 8.97
Location: 9.3
Room Quality: 7.85
Amenities: 8.08
Value for Money: 8.14
Food and Beverage: 8.79
Overall Experience: 8.47
L
Laura • couple • co
10
Buen hotel
Pros:

El hotel está muy bien ubicado, a una cuadra de la plaza principal, el desayuno es espectacular y las habitaciones son muy cómodas.

Cons:

Por ser el piso de madera se escuchaba cuando caminanan las personas que se levantan más temprano para irse a los toures

2026-05-30 • via Nuitee
C
CHOON HUAT • couple • sg
9
Comfortable spacious room stay close to main square
Pros:

Comfortable spacious room stay close to main square

Liked · This round we book for double beds for 2 nights. Heating works well, spacious loft room

2026-05-29 • via Nuitee
N
Nadia • solo_traveller • br
8
Pros:

Ótima localização. Café da manhã fantástico. Quarto amplo.

Cons:

Quarto sem ar condicionado e sem frigobar. Poucas tomadas no quarto.

2026-05-29 • via Nuitee
C
CHOON HUAT • couple • sg
9
Comfortable spacious room stay close to main square
Pros:

This round we book for double beds for 2 nights. Heating works well, spacious loft room

Cons:

Nil

2026-05-25 • via Nuitee
C
CHOON HUAT • couple • sg
8
Great location with good breakfast
Pros:

Breakfast was great, location is great as just one block away from main square

Cons:

The triple room we booked on top floor, get cold even with heater on.

2026-05-24 • via Nuitee
M
McGarry • solo_traveller • us
10
2026-05-24 • via Nuitee
D
Dany • solo_traveller • pe
7
2026-05-20 • via Nuitee
S
STELLA • extended_group • fr
8
2026-05-20 • via Nuitee
J
JUAN • solo_traveller • co
10
2026-05-20 • via Nuitee
D
daniel • solo_traveller • br
10
Pros:

Excelente atendimento.

Cons:

Sem comentários

2026-05-19 • via Nuitee
G
Gleydson • solo_traveller • br
10
2026-05-19 • via Nuitee
P
PALOMA • family_with_children • it
10
2026-05-18 • via Nuitee
S
Shruthi • couple • gb
10
Very good
Pros:

Beautiful property, very close to the plaza and San Pedro market. The service were very good.

Cons:

A bit noisy from the Main Street and toilets had very less ventilation

2026-05-15 • via Nuitee
H
Horia • couple • ro
10
2026-05-13 • via Nuitee
F
Federico • solo_traveller • us
10
Pros:

Location, ambiance, service

Cons:

The room was a little noisy (street noise) but bearable.

2026-05-10 • via Nuitee
C
Candia • solo_traveller • cl
10
2026-05-10 • via Nuitee
C
Catherine • extended_group • au
6
Location was good, the room was quiet and comfortable. Staff were helpful.
Pros:

It was interesting and clean. I was definitely comfortable with the bed and staff were helpfull.

Cons:

Breakfast would have been nice.

2026-05-10 • via Nuitee
L
Lizano • solo_traveller • cr
10
2026-05-07 • via Nuitee
N
Netta • couple • fi
8
2026-05-05 • via Nuitee
C
CelioPaes • couple • br
10
excelente
Pros:

localização muito boa

2026-05-05 • via Nuitee