Hotel & Wellness Royal Astrid

Hotels
7.7 (11967 reviews)
Wellingtonstraat 15 , Ostend , be

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good breakfast
Helpful staff
Cons:
Noise disturbances
Additional fees for amenities

Categories

Cleanliness
7.2
The rooms are noted as clean and well-maintained, but there were noises and disturbances affecting the overall comfort.
Service
8.2
The staff is mentioned as kind and responsive, ensuring a good level of service.
Location
7.7
The location is praised for its proximity to the beach, which adds to the appeal.
Room Quality
7.2
Rooms are well-equipped but have complaints about noise from neighbors and construction.
Amenities
7.7
Good variety and quality of wellness facilities mentioned, although there were complaints about additional costs.
Value for Money
7.7
Mixed sentiment due to unexpected fees for wellness access leading to a perception of lower value.
Food and Beverage
8.7
The breakfast is frequently highlighted as a positive aspect, suggesting high satisfaction.
Overall Experience
7.2
Overall a good experience despite some issues with noise and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:47

Property Description

Luxurious Spa Experience
Indulge in a variety of treatments at our on-site spa, from herbal massages to relaxing spa baths, ensuring a rejuvenating stay.

Fine Dining at Mozart Restaurant
Enjoy a delicious continental buffet breakfast to start your day and savor seafood and meat specialties in the evening at our elegant Mozart Restaurant.

Prime Location
Located just 50 meters from Ostende's sandy beaches and surrounded by vibrant nightlife, Hotel Royal Astrid offers the perfect blend of relaxation and entertainment.

Experience luxury and comfort at Hotel Royal Astrid - book your stay now for an unforgettable seaside getaway!

Important information:

Please note that pets are not allowed in the breakfast room.

There is an additional charge to use the wellness facilities. Children aged 6 years and below are not allowed to use the wellness facilities. You can contact the hotel for more specific information.

The use of a bathrobe and slippers is required in the wellness area. They can be rented at Hotel Royal Astrid.

Guests who wish to book half-board, fixed menu, are required to reserve in advance. On 24 December and 31 December every year, half-board rates are not available and the spa will be open until 18:00.

Please note that guests must wear appropriate swimwear in the spa.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10.50 per person per night when using an available cot.
    Children from 4 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 23.50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.7
Based on 11967 reviews
Cleanliness: 7.2
Service: 8.2
Location: 7.7
Room Quality: 7.2
Amenities: 7.7
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 7.2
N
Norbert • couple • de
7
Hotel kann man weiter Empfehlen
Pros:

Das Frühstück war ausreichend und gut
Die Lage des Hotels war gut
Zum Strand wenige Minuten zu gehen
Tram Stadion auch wenige Schritte vom Hotel entfernt
Super

Cons:

der Service beim Frühstücken
das man sein Benutzte Geschirr selber abräumen muss
Kantinen Ablauf 🙁
das die Tische nicht Gereinigt worden wenn Gäste den Frühstücksplatz verließen 🤨

2026-06-20 • via Nuitee
D
Dave • couple • be
7
Het is ok
Pros:

De ruime kamers top ontbijt en personeel aan ontbijt heel vriendelijk.ook de balie was top

Cons:

De lavabo was verstopt water loop heel slecht door.roest rond de wasbak en douche rondom glas nood aan vervanging silicone.restaurantgedeelte was echter niet zo top de odyssee dan .kan lang duren eer je kan bestellen ook al is er niet veel volk

2026-06-20 • via Nuitee
D
Daria • solo_traveller • de
10
2026-06-20 • via Nuitee
V
Vera • solo_traveller • be
8
Cons:

Geen airco op de kamer

2026-06-20 • via Nuitee
T
Ticia • solo_traveller • be
6
2026-06-20 • via Nuitee
D
Dirk • solo_traveller • be
5
Pros:

Het restaurant en bediening uitstekend...rece

Cons:

Receptie en ontvangst onvriendelijk zoals gewoonlijk

2026-06-20 • via Nuitee
K
Kevin • couple • be
8
2026-06-19 • via Nuitee
S
Sander • solo_traveller • be
8
2026-06-19 • via Nuitee
P
Priscilla • solo_traveller • be
9
2026-06-19 • via Nuitee
C
Carine • extended_group • be
9
2026-06-19 • via Nuitee
A
Antoine • family_with_children • be
10
Een aanrader.
Pros:

Heel uitgebreid en lekker ontbijt.
Hartelijk onthaal. Vriendelijk personeel.

2026-06-19 • via Nuitee
D
DEDOYARD • solo_traveller • be
10
2026-06-19 • via Nuitee
S
Sabrina • solo_traveller • be
7
Pros:

Het ontbijt

Cons:

Kon geen gebruik maken van de welnis mits bijbetaling ,, volle prijs voor kind van 11 jaar ,, Misnoegd

2026-06-18 • via Nuitee
C
Christel • couple • be
8
ontspannend
Pros:

veel keuze bij het ontbijt. gezellige bar. vriendelijk personeel. propere kamer

Cons:

niets. alles was ok

2026-06-18 • via Nuitee
E
EV • solo_traveller • be
6
Pros:

Locatie was ideaal dicht bij de Wellington renbaan

Cons:

De niet werkende airco. Het was enorm warm op de kamer.

2026-06-17 • via Nuitee
M
marc • solo_traveller • be
7
2026-06-17 • via Nuitee
M
Marcel • solo_traveller • de
8
Pros:

Sehr toller Wellnessbereich, zimmer und Frühstück voll okay nur die betten echt unterirdisch für ein "Wellness" hotel

Aber für ein.paar tage vollkommen in Ordnung

Cons:

Die betten und die Preise im Restaurant und generell die auswahl (nicht unser geschmack) sind schon stolz

2026-06-17 • via Nuitee
M
Marian • couple • nl
8
2026-06-17 • via Nuitee
J
Jos • solo_traveller • be
9
2026-06-17 • via Nuitee
J
juliewF2018IG • Friends getaway • Ostend, West Flanders Province
6
Where’s the kettle?!
Pros:

I think a 3 & a half score is appropriate. Good rather than average or very good. The hotel had a clean room, 2 single beds, limited hangers no actual wardrobe. And disappointed no kettle & coffee/ teabags etc. Near to the lifts was good. Hotel Situated by tram stop , across from the busy promenade
where we chose to eat the first evening. Our trip was B&B only.A good selection of breakfast items to set you up for a few hours. 2 restaurants inside the hotel. À la carte was pricey but good quality. The other one was quite awful due to a dreadful woman serving with no English and a rude brusque manner. Talking down to a waiter in front of customers was not acceptable. Plus a nightmare with a lady having a shouting match into her phone which went on for awhile. Staff should have been aware of this , clearly would have heard her!! & told her to be quiet. We were given little or no info about the second restaurant where you apparently pre ordered the meal in advance. English translation would have sorted this plus a receptionist should have made us aware of this, they didn’t. À la carte was paid there & then. This second place the meal was charged to our rooms. We found this out at reception where I felt I was bothering the person in attendance. Plus one bill per table plus paying for water each time is ridiculous! A jug on the table would be better & cheaper! Table service outside bar and light bites was pleasant to sit in the sunshine, tho seagulls and pigeons everywhere annoying but used to them wherever I go! Ostend is a nice place to visit plus a trip to Bruges. We had a very friendly taxi driver, she took us further into the town and brought us back to the hotel. Busy hotel where I’m sure a lot of British tourists must visit, clearer information in English would be beneficial. Overall with a few misses a pleasant stay in Ostend.

2026-06-16 • via Tripadvisor