Paid
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Hidden charges
Room refurbishment necessary

Categories

Cleanliness
8.19
Multiple reviews indicated cleanliness issues, specifically mentioning a lack of deep cleaning and dusty rooms.
Service
9.66
Most reviews highlighted that the staff were friendly and helpful, enhancing the service experience.
Location
9.7
The location received consistent praise for being excellent and central.
Room Quality
8.15
Some reviews noted rooms needed refurbishment, while others appreciated spaciousness.
Amenities
8.18
Lack of basic essentials and comments on internet connectivity suggest areas needing improvement.
Value for Money
8.14
Mentioned hidden charges and inadequate value were concerns that impacted perceptions.
Food and Beverage
9.19
No direct mentions of food quality, but some positive sentiments about cafe options were provided.
Overall Experience
9.16
While some reviews were mixed, overall sentiment remained positive based on location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:30

Property Description

Historic Charm and Elegance

Royal Albert Boutique Hotel, a beautifully restored heritage-listed building from 1913, offers spacious accommodation with elegant mahogany furniture and original oil paintings. The wide corridors and high ceilings add to the historic charm.

Central Location

Situated in the heart of Brisbane CBD, guests are just steps away from Queen Street Mall, Albert Street restaurants, and a short walk to South Bank Parklands. With Roma Street Station nearby, exploring the city is convenient.

Modern Comforts

Enjoy modern amenities in every room, including air-conditioning, LCD TV, and kitchen facilities. The 24-hour reception ensures a seamless stay for all guests.

Book your stay at Royal Albert Boutique Hotel for a perfect blend of history and luxury.

Important information:

Please note that there is a 3.5% charge when you pay with an American Express, Diners Club or JCB credit card.

Please note that Royal Albert Hotel requires a credit card pre-authorization upon check in to cover any incidental charges.
These are as follows:
Deluxe Queen Room - AUD $200
One Bedroom Suite - AUD $200
Two Bedroom Suite - AUD $200
Penthouse Apartment - AUD $500

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Please note that all vehicles must be no more than 5.9 feet high, and under 2 tonnes in weight (length restrictions also apply). If you are arriving by car, please contact Royal Albert Hotel for more information, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

8.8
Based on 6531 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.16
E
Elizabeth • solo_traveller • au
8
2026-09-19 • via Nuitee
S
Stephen • solo_traveller • au
8
Great value apartment style hotel for a short stay.
Pros:

Location is just on perfect , central to everywhere in Brisbane City.

Cons:

Nothing bad really, fridge needed to be defrosted , but apart from that all good .

2026-09-18 • via Nuitee
S
Sawada • solo_traveller • jp
8
立地の利便性と部屋は使い勝手が良いが、Wi-Fiだけが難点です
Pros:

ロケーションが良く、どこにでもアクセスしやすい

Cons:

Wi-Fiが弱くて使えない

2026-09-17 • via Nuitee
W
William • solo_traveller • au
7
Pros:

The location is excellent. The room (601) is huge with 2 X bedrooms and bathrooms. Beds were comfortable.

Cons:

The room was looking tired and outdated, and because of the high ceilings they appeared to be dirty and the curtains smelt stale.

2026-09-17 • via Nuitee
M
Melissa • family_with_children • au
8
Pros:

Location

Cons:

Rooms need a deep clean

2026-09-15 • via Nuitee
B
Baden • solo_traveller • au
3
Stay with care re: musty and mouldy.
Pros:

Location. Price. Room size. 3/10

Cons:

Smelt musty and mouldy. A lot of people with allergies or similar issues would not be able to handle. Shower hot water not work. -7 /10.

2026-09-15 • via Nuitee
A
Amos • solo_traveller • nr
10
2026-09-13 • via Nuitee
M
Mary • couple • nz
8
Very good
Pros:

Great location and fabulous room size.

Cons:

The room was not as perfectly clean as I would have expected.

2026-09-13 • via Nuitee
N
Nicholas • extended_group • au
8
2026-09-13 • via Nuitee
A
Andrea • solo_traveller • au
8
Pros:

Fabulous location. Comfy bed.

Cons:

.

2026-09-13 • via Nuitee
E
Emma • family_with_children • au
10
Lovely stay.
Pros:

It was close to everything

Cons:

nothing

2026-09-13 • via Nuitee
R
Roger • solo_traveller • nz
8
2026-09-13 • via Nuitee
J
Jérémie • solo_traveller • nc
10
2026-09-12 • via Nuitee
S
Stephen • solo_traveller • au
9
Old world style hotel in centre of city one block from Queen Street mall. Clean room and friendly staff.
Pros:

Right in the heart of the city

2026-09-11 • via Nuitee
C
Chris • extended_group • au
10
2026-09-11 • via Nuitee
D
Dawson • solo_traveller • au
10
Pros:

Friendly staff, comfortable room and central location.

Cons:

New railway station construction noise in Alfred Street.

2026-09-11 • via Nuitee
K
Kay • solo_traveller • au
8
Good location and very comfortable
Pros:

Location and good old world charm . Decent size room

Cons:

Nothing

2026-09-10 • via Nuitee
I
ian • solo_traveller • au
9
2026-09-10 • via Nuitee
D
Denise • solo_traveller • nz
8
Pros:

Location and size of room. Shower pressure was good.

Cons:

Decor was tired, things in the kitchen were damaged (drawer, knives) stains on the bed cover.

2026-09-10 • via Nuitee
E
Elizabeth • couple • au
8
2026-09-10 • via Nuitee