Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Hidden charges
Room refurbishment necessary

Categories

Cleanliness
8.19
Multiple reviews indicated cleanliness issues, specifically mentioning a lack of deep cleaning and dusty rooms.
Service
9.66
Most reviews highlighted that the staff were friendly and helpful, enhancing the service experience.
Location
9.7
The location received consistent praise for being excellent and central.
Room Quality
8.15
Some reviews noted rooms needed refurbishment, while others appreciated spaciousness.
Amenities
8.18
Lack of basic essentials and comments on internet connectivity suggest areas needing improvement.
Value for Money
8.14
Mentioned hidden charges and inadequate value were concerns that impacted perceptions.
Food and Beverage
9.19
No direct mentions of food quality, but some positive sentiments about cafe options were provided.
Overall Experience
9.16
While some reviews were mixed, overall sentiment remained positive based on location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:30

Property Description

Historic Charm and Elegance

Royal Albert Boutique Hotel, a beautifully restored heritage-listed building from 1913, offers spacious accommodation with elegant mahogany furniture and original oil paintings. The wide corridors and high ceilings add to the historic charm.

Central Location

Situated in the heart of Brisbane CBD, guests are just steps away from Queen Street Mall, Albert Street restaurants, and a short walk to South Bank Parklands. With Roma Street Station nearby, exploring the city is convenient.

Modern Comforts

Enjoy modern amenities in every room, including air-conditioning, LCD TV, and kitchen facilities. The 24-hour reception ensures a seamless stay for all guests.

Book your stay at Royal Albert Boutique Hotel for a perfect blend of history and luxury.

Important information:

Please note that there is a 3.5% charge when you pay with an American Express, Diners Club or JCB credit card.

Please note that Royal Albert Hotel requires a credit card pre-authorization upon check in to cover any incidental charges.
These are as follows:
Deluxe Queen Room - AUD $200
One Bedroom Suite - AUD $200
Two Bedroom Suite - AUD $200
Penthouse Apartment - AUD $500

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Please note that all vehicles must be no more than 5.9 feet high, and under 2 tonnes in weight (length restrictions also apply). If you are arriving by car, please contact Royal Albert Hotel for more information, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs AUD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 6305 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.16
G
Gabrielle • solo_traveller • au
8
2026-05-30 • via Nuitee
N
Nathan • solo_traveller • au
8
2026-05-29 • via Nuitee
K
Kr • solo_traveller • lk
8
2026-05-29 • via Nuitee
R
Ronald • couple • us
7
OK...I wouldn't stay there again
Pros:

I thought that it might be fun to bring my wife to an old British style hotel. It's ok...hallways look like The Shining...seriously.
Wifi pretty much non existent. At least on the fourth floor. It kind of felt like 1970's in the room. Bed was nice and comfortable. Shower was hot and cleaning was good.

Cons:

Wifi

2026-05-29 • via Nuitee
M
Malcolm • solo_traveller • au
9
It was great and I truly enjoyed it.
Pros:

It was rather good thank you.

Cons:

Nothing much. I just couldn’t see much through the window of the room.

2026-05-29 • via Nuitee
M
Margaret • couple • au
10
Fabulous place to stay
Pros:

Everything

2026-05-29 • via Nuitee
P
Pratt • solo_traveller • nz
7
Generally good. I’d stay again.
Pros:

Nicely appointed, friendly staff

Cons:

Attention to room servicing was a little poor. No soap in room despite asking. Bathmat and tea towels and replenishment tea and milk sachets was neglected. Had to go and ask each time.

2026-05-29 • via Nuitee
N
Ngaio • couple • au
9
2026-05-28 • via Nuitee
A
Anthony • solo_traveller • au
8
Pros:

Large room with kitchen and a great location

2026-05-28 • via Nuitee
K
Kerry • solo_traveller • nz
5
Pros:

It was a fab old building and the room was decorated accordingly. Location great.

Cons:

Room service was slack, no body wash on arrival, never replenished milk for coffee, really slack.
The WiFi was non existent, you either had it or you didn't and we didn't.
The repeat issues split what was a potentially awesome place.

2026-05-27 • via Nuitee
J
Julie • family_with_children • au
8
Pros:

The beds were very comfy. Friendly staff. Location was excellent

Cons:

No fans

2026-05-27 • via Nuitee
H
Heather • couple • au
10
Great value for money in the centre of Brisbane!
Pros:

Beautiful old hotel! Great location.
Liked that there was a washing machine & dryer!

2026-05-27 • via Nuitee
B
Bobby Kwok • couple • au
10
Great location and good value.
Pros:

Location and room size

2026-05-27 • via Nuitee
J
James Harland-Wright • solo_traveller • au
3
disappointing...
Pros:

one friendly staff member tried to help with many issues

Cons:

my door was left open several times by housekeeping which is spooky to come back to late at night after a long day and worrying because i had laptop and ipad in the room. The snacks and bathroom supplies were rarely refreshed and in a 12 night stay there were no snacks after day 4. The washing machine did not work. The kitchen was not cleaned very well either. wifi barely worked and ended up going to the library or tethering to phone as it was so patchy

2026-05-26 • via Nuitee
P
Paul • solo_traveller • au
10
I don’t just to the city to much. But good stuff I loved my stay
Pros:

Days gone by style. Hallways. Centre of town. Carpet. Bed unreal. Taps in shower a bit out there. Easy entry to hotel and room after hours. Bloody close to everything wish I could afford another night. But will come back end of year. A great place to stay .

Cons:

Taps in shower. Tv control abit hard to work out or could just be me.

2026-05-26 • via Nuitee
T
Traveller Hints • solo_traveller • au
10
The Royal Albert Hotel is a wonderful blend of history
Pros:

The Royal Albert Hotel is a wonderful blend of history, comfort, and location. I highly recommend it to anyone seeking a memorable and pleasant stay in the city. Location
The Royal Albert Hotel is perfectly situated in the heart of the city, making it an ideal choice for both business and leisure travelers. Its proximity to major attractions, shopping centers, and public transport makes it easy to explore everything the city has to offer. The surrounding area is vibrant and safe, with plenty of dining and entertainment options just a short walk away.

Room
The rooms at the Royal Albert Hotel are spacious, clean, and well-appointed. Each room is tastefully decorated, creating a warm and inviting atmosphere. The amenities provided are thoughtful and convenient, including a mini-fridge, kettle, and complimentary toiletries. The soundproofing is effective, ensuring a peaceful environment even when the hotel is busy.

Bed
The bed was exceptionally comfortable, with high-quality linens and a supportive mattress. After a long day of sightseeing or work, it was a pleasure to return to such a restful sleep environment. Pillows were plentiful and plush, enhancing overall comfort. I consistently woke up feeling refreshed and well-rested, which made a big difference during my stay.

Overall, the Royal Albert Hotel exceeded my expectations in every regard, and I would not hesitate to recommend it to others.

Cons:

nothing much

2026-05-26 • via Nuitee
J
Jane • family_with_children • au
9
2026-05-26 • via Nuitee
S
Stephen • solo_traveller • au
7
Central and value
Pros:

Central location.
Clean and tidy.

Cons:

Rooms are dated.
No views and small windows.
No additional blankets, pillows.

2026-05-25 • via Nuitee
C
Cochrane • solo_traveller • au
4
Pros:

Location
1930s feel was beautiful
Had a few issues
Daughter had an accident but Ella was a great help and understanding. Big thanks to her

Parking at Uptown is far cheaper direct do not purchase through the hotel.

Cons:

Mouldy leaking aircons which did not work the first night so we were super hot
No working light in bedroom
Taps were falling off constantly
Cleanliness was questionable beds were clean and comfortable
Staff could not answer basic questions
Constant banging on the walls through out the night

2026-05-25 • via Nuitee
P
Polina • solo_traveller • au
10
2026-05-25 • via Nuitee