Hôtel Les Gens De Mer Dunkerque by Popinns

Hotels
7.5 (2877 reviews)
Quai Du Risban , Dunkerque , FR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Luggage storage
Fishing
Fax/photocopying
Golf course
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Issues with cleanliness
Need for renovations
Limited breakfast options

Categories

Cleanliness
6.89
Some reviews mention issues like bed bugs and dust in the bathroom.
Service
8.36
Customers highlighted the friendliness and helpfulness of the staff.
Location
8.4
Historically praised for its great location close to the city center and attractions.
Room Quality
6.85
Some rooms described as needing renovation, while others were noted as clean and comfortable.
Amenities
7.38
Amenities are sufficient but there are complaints about outdated facilities.
Value for Money
7.84
Good value reported, but some say upgrades are needed.
Food and Beverage
6.89
Breakfast variety mentioned as limited.
Overall Experience
7.36
Overall feedback indicates a satisfactory experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:54

Property Description

Stunning Views and Modern Rooms
Enjoy contemporary guestrooms with breathtaking views and essential amenities.

Convenient Location
Located near the city center and beautiful ports, explore the area with ease.

Warm Hospitality
Experience a welcoming atmosphere and excellent service just minutes away from the sandy beaches.

Book now to enjoy a memorable stay at Hotel Les Gens de Mer.

Important information:

Not all of our accommodations are suitable for people with reduced mobility. Please contact us before your arrival

Reception's opening hours for arrivals: 16h-02h00. The luggages can be dropped at the reception before 12H also.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIL

Location

Guest Reviews

7.5
Based on 2877 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 7.36
L
Lucy • solo_traveller • be
7
Pros:

The lady at the breakfast was really friendly as well as the other staff.

2026-09-19 • via Nuitee
D
Doris • solo_traveller • de
7
2026-09-19 • via Nuitee
G
Gaëtan • solo_traveller • fr
10
Pros:

Tout

2026-09-18 • via Nuitee
M
Marie-Caroline • family_with_children • fr
10
2026-09-18 • via Nuitee
J
Jean-marc • solo_traveller • fr
8
Pros:

Accueil réception et service
Emplacement et décoration
Parking disponible

2026-09-18 • via Nuitee
N
Nathalie • couple • fr
7
Bien
Pros:

Normal

Cons:

Pas de bouteille le 2 me jour gratuite

2026-09-18 • via Nuitee
M
Michael • solo_traveller • gb
7
2026-09-18 • via Nuitee
M
Mike • couple • gb
4
One nighter for business trips. Hotel seen better days and for a 2 star rating poor.
Pros:

Receptionist excellent. Lift very good.

Cons:

Very dated building inside and out. Limited parking. Reek of cigarette smoke. Room noisy as on road side. No tea making facilities.

2026-09-17 • via Nuitee
M
Marie • solo_traveller • fr
8
Bon séjour
Pros:

Emplacement idéal

2026-09-17 • via Nuitee
A
Alain • solo_traveller • fr
5
Pros:

Espaces de rangement.
Emplacement central.

Cons:

Chambre "vintage".
Hôtel un peu "vieillot".

2026-09-16 • via Nuitee
S
Stephanie • extended_group • be
7
Pros:

Vriendelijk personeel en een bad, wat heel welkom was na een hele dag stappen

Cons:

het hotel kan wel een opfrissing gebruiken, maar ergens heeft dat dan ook weer zn charme

2026-09-15 • via Nuitee
U
Uwe • solo_traveller • de
6
Pros:

Der Preis ist ok. Haben das Hotel 2 mal innerhalb 1 Woche gebucht. Es ist nicht das neueste was Möbel und Hotelangeht,aber es ist wie gesagt ok. Beim ersten Mal hatte wir eine Dusche.....Klasse.......Beim zweiten Mal Badewanne. Frühstück kann hinzugebucht werden. Auch von der Lage ist es gut gelegen.

Cons:

Es gibt sicherlich dies und das zu bemängeln, aber nichts wo ich persönlich sagen würde ich komme nicht wieder. Waren jeweils auf der Durchreise.

2026-09-14 • via Nuitee
F
frederic • solo_traveller • fr
8
2026-09-14 • via Nuitee
U
Uwe • solo_traveller • de
7
2026-09-14 • via Nuitee
W
Wim • couple • be
7
Een aangenaam verblijf op een uitstekende locatie
Pros:

Een mooie grote kamer met een goed bed

Cons:

's nachts lawaai op de gang van waarschijnlijk dronken mensen

2026-09-14 • via Nuitee
J
Jimenez • solo_traveller • be
8
2026-09-14 • via Nuitee
K
Keith • extended_group • gb
5
Pros:

Very run down hotel some of the room were damp

Cons:

Old

2026-09-14 • via Nuitee
F
Florent • solo_traveller • lu
8
Pros:

Personnel gentil, installation ok
Fait le boulot.
Proche du centre 👌

2026-09-13 • via Nuitee
B
Bruce • solo_traveller • gb
3
Short stay 2 days
Pros:

Good location

Cons:

The first night was so bad in room 225 we had to change rooms as we had no sleep due to the extractor fan in the bathroom being so loud and running constantly with the light off that combined with the vibration from the plant on the roof i could have had a better night in my car. The second room had a constantly flushing toilet that you had to lift the lid every time it was used as a cord had been fix to the lid from the flush point so when you lifted the lid it would reset that was room 310.
I asked for a refund but the email response told me they only give refunds in the event of death or you are hospitalised . I have contacted the parent company in Paris as the customer service at the hotel is just lip service but nor real service.

So they take no responsibility for anything that should be sorted out by the hotel.
I WILL DEFINITELY NOT USE THAT HOTEL AGAIN.

2026-09-13 • via Nuitee
B
barbara • couple • fr
8
2026-09-13 • via Nuitee