Family Istanbul Hotel

Hotels
8.5 (637 reviews)
Kucuk Ayasofya Mah. Akburcak Sok. No:6 Sultanahmet/Fatih , Istanbul , tr

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Poor breakfast quality
Some rooms outdated

Categories

Cleanliness
7.23
Several reviews mentioned cleanliness issues, such as dust and hair. The cleanliness of the hotel was disappointing.
Service
10
The staff received high praise for their helpfulness and hospitality, particularly Dogan's support.
Location
9.7
Great location within walking distance of major attractions, highly rated by guests.
Room Quality
8.74
Some reviews mentioned the rooms were a good size and included a clean room, but issues were noted in some comments.
Amenities
7.69
Amenities were average; breakfast was criticized and availability of certain facilities was not optimal.
Value for Money
8.72
Value was considered good for the price paid, but breakfast quality affected perception of overall value.
Food and Beverage
6.68
Breakfast quality received negative feedback, which impacted the overall satisfaction with food services.
Overall Experience
9.23
Despite some issues, many guests had a pleasant experience, attributing positive memories to the helpful staff and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:24

Property Description

Central Location in Sultanahmet District
Nestled in the heart of Sultanahmet, Family Istanbul is a mere 300 meters from the iconic Blue Mosque. Immerse yourself in the rich history and vibrant culture of Istanbul with Hagia Sophia and Topkapi Palace just a leisurely 10-minute stroll away.

Comfortable and Well-Equipped Rooms
Indulge in our cozy, air-conditioned rooms featuring carpeted floors, heating, TV, and a minibar for your convenience. The private bathrooms are equipped with a shower and toilet, ensuring a comfortable stay for all guests.

Delicious Turkish Breakfast
Begin your day with a delightful open buffet breakfast showcasing a variety of traditional Turkish delights such as cheese, olives, tomatoes, pastries, and of course, a steaming cup of authentic Turkish tea.

Experience the charm of Istanbul at Family Istanbul - Book your stay now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 637 reviews
Cleanliness: 7.23
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 7.69
Value for Money: 8.72
Food and Beverage: 6.68
Overall Experience: 9.23
M
Marzia • solo_traveller • it
10
Consigliatissimo
Pros:

Posizione centrale. La moschea blu e Aya Sofía si trovano a pochi minuti a piedi dalla struttura. Il quartiere è vivace e ricco di ristoranti. Le camere sono spaziose e il letto è comodo. Lo staff è gentilissimo e molto disponibile, un ringraziamento speciale a Gokhan

2026-07-17 • via Nuitee
A
Ayesha • couple • kw
9
2026-07-16 • via Nuitee
F
Filiz • solo_traveller • de
9
Family hotel..isminin hakkini veriyor
Pros:

Erken saatde gelmeme rağmen cok guzel karşiladilar. Kahvaltisi çok güzeldi. Kendimi gercekten rahat hissetim. Bir aile insani ne kadar guzel ağirlarsa oyeldiler. Gökhan beye tesekkurler. Kahvaltiyi hazilauan servis eden bayanlar ellerinize sağlik..diger arkdaşlarda hep saygilin ve ilgiliydiler.

2026-07-16 • via Nuitee
A
Ali • family_with_children • de
9
Great value for money.
Pros:

- Excellent location (just a short walk to Hagia Sophia and the Blue Mosque)
- Super friendly staff
- Well-functioning AC and reliable hot water
- Good Wi-Fi
- Coffee machine for a morning coffee

2026-07-15 • via Nuitee
G
Giuseppe • solo_traveller • it
10
Pros:

Staff gentile e disponibile. Da tornare.

2026-07-14 • via Nuitee
G
Gideão Gonçalves • family_with_children • br
10
Foi muito bom, valeu a pena e ficaria hospedado lá novamente!
Pros:

Acomodação espaçosa, equipe da recepção educada e bem prestativa.

Cons:

Apenas do banheiro, o vaso sanitário estava meio solto e o banheiro é bem pequeno.

2026-07-14 • via Nuitee
B
Bartłomiej • couple • pl
10
2026-07-14 • via Nuitee
S
SILVIA • family_with_children • es
6
Habitación incómoda y limpieza regular
Pros:

La ubicación

Cons:

Poca limpieza

2026-07-13 • via Nuitee
N
Nikitha • solo_traveller • gb
10
Pros:

Good location and friendly staff

Cons:

Nothing

2026-07-12 • via Nuitee
S
Sibel • family_with_children • fr
7
2026-07-11 • via Nuitee
S
Simone • couple • de
9
2026-07-08 • via Nuitee
T
Tibor • solo_traveller • hu
10
Pros:

Gökhan a recepción nagyon barátságos és segítőkész. Minden kérésünket megoldotta.

2026-07-07 • via Nuitee
V
Vanessa • extended_group • pl
8
Pobyt uważam za udany
Pros:

Super lokalizacja, chwila spacerkiem od błękitnego meczetu, Hagia Sophi. Obsługa bardzo uprzejma i pomocna. Całodobowa recepcja i możliwość wcześniejszego śniadania.

Cons:

Jedyny minusik za brak działającej klimy w pokoju, było strasznie gorąco.

2026-07-07 • via Nuitee
A
Anissa • couple • au
8
2026-07-06 • via Nuitee
D
dars • family_with_children • fr
10
Très bon séjour
Pros:

Séjour exceptionnel à Istanbul ! Un immense merci à toute l'équipe pour son accueil chaleureux, sa disponibilité et son professionnalisme. L'hôtel est superbe, bien situé, le petit-déjeuner délicieux. Nous avons adoré chaque instant. Merci encore pour ce merveilleux souvenir !

2026-07-05 • via Nuitee
N
NURLAN • family_with_children • kz
8
Pros:

Администрация гостиницы, особенно Ульви отношение к клиентам очень хорошее!

2026-07-05 • via Nuitee
C
Calvo Meca • family_with_children • es
10
Todo muy bien
Pros:

El hotel está muy céntrico. Nos ayudaron con todo lo que necesitábamos traslados y todo perfecto. Todo el personal muy amable siempre dispuestos a ayudar. Dar la gracias también a Ahmed.

2026-07-04 • via Nuitee
J
JENNY • solo_traveller • co
7
Pros:

La ubicacion

Cons:

El desayuno, falta algo de variedad

2026-07-03 • via Nuitee
I
Inna • extended_group • ua
9
Pros:

В готелі ми зупинилися на 2 дні. По приїзду нас зустріли дуже ввічливі та уважні співробітники. У нас було заброньовано два номери з двоспальним ліжком. Нам хотілось щоб хочаб один номер був з двома окремими ліжками. І співробітник запропонував нам такий номер, більший за попередній і без доплат, а потім ще й провів нас аж до Гранд Базару. З парковками там совісно халепа, бо вулички дуже вузькі і будівлі стоять практично одна на одній. Але співробітники надали нам паркомісце прямо біля входу в готель. Номери не великі, але там є все необхідне, в тому числі чайник, кава та чай. Ліжка зручні, є кондиціонери. Сніданок цілком задовольнив наші потреби та відповідає рівню 3 зірок. Персонал, то взагалі окрема тема, про них можна писати довго и багато. Вони дуже уважні до своїх гостей, з радістю намагаються допомогти у любому питанні. Особливо хочу відзначити хлопця на імʼя Ульві, який добре говорить на зрозумілій нам мові. Дякуємо йому за допомогу, добродушність та щирість. У нас залишилися приємні враження від проживання в даному готелі. З приводу історичних місць, то вони знаходяться в 5 хвилинах від готелю, дуже близько. Готель розташований у дуже зручній локації.

2026-07-02 • via Nuitee
L
Lydia • couple • es
9
2026-07-02 • via Nuitee