Family Istanbul Hotel

Hotels
8.5 (682 reviews)
Kucuk Ayasofya Mah. Akburcak Sok. No:6 Sultanahmet/Fatih , Istanbul , TR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Poor breakfast quality
Some rooms outdated

Categories

Cleanliness
7.23
Several reviews mentioned cleanliness issues, such as dust and hair. The cleanliness of the hotel was disappointing.
Service
10
The staff received high praise for their helpfulness and hospitality, particularly Dogan's support.
Location
9.7
Great location within walking distance of major attractions, highly rated by guests.
Room Quality
8.74
Some reviews mentioned the rooms were a good size and included a clean room, but issues were noted in some comments.
Amenities
7.69
Amenities were average; breakfast was criticized and availability of certain facilities was not optimal.
Value for Money
8.72
Value was considered good for the price paid, but breakfast quality affected perception of overall value.
Food and Beverage
6.68
Breakfast quality received negative feedback, which impacted the overall satisfaction with food services.
Overall Experience
9.23
Despite some issues, many guests had a pleasant experience, attributing positive memories to the helpful staff and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:24

Property Description

Central Location in Sultanahmet District
Nestled in the heart of Sultanahmet, Family Istanbul is a mere 300 meters from the iconic Blue Mosque. Immerse yourself in the rich history and vibrant culture of Istanbul with Hagia Sophia and Topkapi Palace just a leisurely 10-minute stroll away.

Comfortable and Well-Equipped Rooms
Indulge in our cozy, air-conditioned rooms featuring carpeted floors, heating, TV, and a minibar for your convenience. The private bathrooms are equipped with a shower and toilet, ensuring a comfortable stay for all guests.

Delicious Turkish Breakfast
Begin your day with a delightful open buffet breakfast showcasing a variety of traditional Turkish delights such as cheese, olives, tomatoes, pastries, and of course, a steaming cup of authentic Turkish tea.

Experience the charm of Istanbul at Family Istanbul - Book your stay now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 682 reviews
Cleanliness: 7.23
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 7.69
Value for Money: 8.72
Food and Beverage: 6.68
Overall Experience: 9.23
R
Rebecca • couple • it
5
2026-09-17 • via Nuitee
Αγγέλου • couple • gr
7
2026-09-17 • via Nuitee
R
Rayyaan • extended_group • be
7
Het is goed als je een slaapplek zoekt, het is wat je van een 3 sterren hotel verwacht dus goed
Pros:

Heel vriendelijke gast aan de balie die altijd met een lach klaar stond om ons te helpen en altijd gedag zei.

Cons:

Ontbijt was echt slecht, ondanks dat het gratis was zijn het gwn bordjes uit de koelkast met niks lekkers erop geneens water, mijn kamer zat tussen de balie en het ontbijt dus werd vaak wakker, een van mijn kussens had vlekken, douch werkte half vanwege kapotte douchkop, wifi viel soms wat tevaak uit, er werd een dicht flesje water uit mijn koelkast gehaald? De koelkast werkte voor geen meter in mijn kamer maar in de andere wel

2026-09-14 • via Nuitee
N
Nikolay • extended_group • bg
10
2026-09-08 • via Nuitee
Ели • family_with_children • bg
9
Pros:

На 5 мин от забележителностите и ресторантите

Cons:

Нямаше закачалки за хавлиите в банята

2026-09-06 • via Nuitee
R
Rafaela • couple • fr
10
Pros:

Everything was great! A special thank you to the staff for being so helpful, friendly, and welcoming. The location is amazing, with the main attractions in Sultanahmet within walking distance. Highly recommended!

2026-09-05 • via Nuitee
T
Tohid • extended_group • ir
10
2026-09-04 • via Nuitee
T
Tohid • extended_group • ir
10
2026-09-04 • via Nuitee
A
atilla • solo_traveller • nl
10
Pros:

Zeer vriendelijke personeel , A1 locatie ,

Cons:

Geen

2026-09-04 • via Nuitee
B
Barbara • extended_group • it
10
Personale cordiale e gentile
Pros:

Gentilezza dello staff

2026-09-03 • via Nuitee
I
Iryna • family_with_children • ua
7
2026-09-03 • via Nuitee
N
Nikolett • extended_group • hu
7
2026-08-28 • via Nuitee
N
Nikoletta • extended_group • hu
4
2026-08-27 • via Nuitee
V
Veronica • solo_traveller • ro
6
Pros:

Amplasarea, cumva aproape de centru.

Cons:

Micul dejun, identic, identic, identic!

2026-08-27 • via Nuitee
S
Svetlana • family_with_children • ru
9
Очень удобно для прогулок в самом историческом центре
Pros:

Очень удобное расположение. максимально близко к достопримечательностям, но при этом на довольно тихой улице с множеством кафе. Рядом магазин А101, где можно купить необходимое. Персонал был очень отзывчивым, помогли решить вопрос с парковкой, когда на общей не оказалось мест. Завтрак хороший, не шведский стол, на персональных тарелках. Вкусный кофе из машины!

Cons:

Семейный номер был тесноват. Окна выходят прямо в соседний дом, но для исторического центра наверное других вариантов и нет. Кондиционер неудачно направлен прямо на детские кровати, хотели просто открыть окно, но на окнах не оказалось сеток. Ванная комната не очень новая.

2026-08-27 • via Nuitee
N
Nelly • solo_traveller • it
9
Pros:

Posizione del hotel e staff molto gentile

Cons:

NON PULISCONO LA STANZA E NON RIPONGONO CARTA IGIENICA

2026-08-26 • via Nuitee
A
Adelin • solo_traveller • ro
10
Pros:

Curatenia si personalul

Cons:

Am avut camera la ultimul etaj si chiar in fata ferestrei era frunzisul unui pom de care nu puteai vedea aproape nimic.

2026-08-24 • via Nuitee
F
Frei • solo_traveller • es
5
Mala suerte o despiste del hotel
Pros:

No puedo opinar sobre el hotel en cuestión porque no he podido alojarme en el. Tan sólo tenían registrada la reserva para mi, y no para las 4 personas que había -reservado. Al llegar al hotel me llevo la sorpresa de qué debo realojarme en otro, pués aquí no hay sitio. Por suerte fueron rápidos en hacerlo.

Cons:

La reubicación a un hotel de menor categoría y que tuviéramos que dormir separados.

2026-08-24 • via Nuitee
S
SMAHANE • family_with_children • fr
10
Very very good quality/price ratio.
Pros:

I really loved the area which was very close to all AyaSofya and all commodities. This was save. I also enjoyed the high degre of hospitality that we clearly do not find in even 5* hotels. People always here to help, cleaning everyday, necessary small fridge were present which was helpful for me. The Breakfirst was everyday same but very healthy and enough to start the day. I will definitely go there back for my future Istanbul visit.

Cons:

There is no escalator which means people with wheelchair won’t be able to be received.

2026-08-24 • via Nuitee
M
Mayra Romina • couple • ar
10
2026-08-24 • via Nuitee