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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Canoeing
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Games room
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Valet parking
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Hammam
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Lockers
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Pool with view
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Electric vehicle charging station
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Indoor pool
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Baby safety gates
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Open-air bath
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Pool bar
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Yoga classes
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Pet basket
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Key card access
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Cooking class
Review Highlights
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Property Description
Luxurious Wellness Centre and Stunning Lake Views
Indulge in the ultimate relaxation experience at Mandarin Oriental Lago di Como with its state-of-the-art wellness centre boasting massage rooms, private Spa Suites, a heated pool, and more. Enjoy breathtaking views of Lake Como from your elegant guestroom or suite, some with balconies or terraces.
Exquisite Dining Experience
Savor the flavors of Lombardy and Italian cuisine at the fine restaurant, offering regional specialties and fresh homemade pasta for lunch and dinner.
Convenient Amenities and Services
Benefit from free WiFi, air conditioning, and free parking at this exquisite property. Take advantage of the shuttle service to/from Como and explore the nearby attractions easily.
Experience luxury and serenity at Mandarin Oriental Lago di Como - book your stay now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 15, 2026 until Wed, Mar 24, 2027
Swimming pool: Closed from Sun, Nov 15, 2026 until Wed, Mar 24, 2027
Swimming pool: Closed from Sun, Nov 15, 2026 until Wed, Mar 24, 2027
Swimming pool: Closed from Sun, Nov 15, 2026 until Wed, Mar 24, 2027
Spa/wellness center is closed from 2027-03-24 until 2026-11-15
Bar is closed from 2027-03-24 until 2026-11-15
Sauna is closed from 2027-03-24 until 2026-11-15
Fitness center is closed from 2027-03-24 until 2026-11-15
Hot tub/jacuzzi is closed from 2027-03-24 until 2026-11-15
A deposit may be required at the property.
Location
Property Video
Guest Reviews
The location of the property is incredible. It is well-designed and the breakfast is especially good. The staff generally were very helpful and the service was strong throughout.
I think a few small things were unfortunate. When you are staying at a place like this, in this bracket, you really should not have to wait for a place by the pool — that reflects poor planning around guest numbers and chairs/beds. I also think the pool should open earlier than 9am as morning swimmers then have to choose between breakfast or the pool, and likewise it should stay open after 7pm. From basically 6pm the staff are making it clear it’s time to go, which is before sunset. Don’t get me wrong - I loved the hotel and would recommend it. I just thought these things were unnecessary at a hotel operating at this level. Lastly, the concierge kept pushing the hotel car service for local dinners which is fine but charging 110 Euros for a 5 minute trip to a local restaurant is again unnecessary and comes across as though the hotel is looking for ways to just increase the margins. I found a car from Milan airport to the hotel for 160 euros so why charge 110 euros for a 5 minute local trip? These are just a few observations.
Ubytování luxusní a skvělý personál.
Vše bylo super.
Wow what a let down , service so bad , attitude appalling. For sure they don’t understand the word Guest
Mandarin Oriental, Lago di Como is undeniably stunning, but our stay was marred by how a simple check-in delay was handled. We arrived at the hotel at 10:30 AM, coming directly from Mandarin Oriental Milan, and despite the official 4:00 PM check-in, we were left waiting with no real attention or care from the staff. The room only became available at 3:30 PM — hardly something to be credited as going above and beyond after such a long wait.
When I raised this with the hotel afterward, the reply I received was polite and beautifully worded, but ultimately hollow: it reaffirmed the check-in policy, thanked me for my patience, and offered nothing beyond an apology written by executive assistance to general manager . No real acknowledgment of the guest experience, no gesture, nothing.
Having stayed at 9 Mandarin Oriental properties, I can say this one does not reflect the standard of care and attentiveness I’ve experienced elsewhere in the group. Some properties in this collection truly delight their guests; this one, unfortunately, make the oposite: “ a masterpiece of style over substance“!
This experience, and the formulaic response that followed, has made me reconsider visiting other Mandarin Oriental properties in the future.
Lugar muito bonito
Péssimo café da manhã
Очень красивое место с интересной архитектурой и красивым ремонтом. Территория отеля ухоженная и приятная. Понравились ресторан Bistro — еда была вкусной, особенно пицца . Номер также оставил хорошее впечатление. У нас было два люкса с соединяющей дверью, благодаря чему получилось большое и удобное пространство, что было особенно комфортно для нашей семьи.
К сожалению, уровень сервиса в отеле совершенно не соответствовал ни стоимости проживания, ни категории самого отеля.
Заселение было предусмотрено только с 16:00, что само по себе является политикой отеля, однако сам процесс регистрации занял около 30 минут. Для отеля такого уровня это неприемлемо. Особенно учитывая, что оформление проходило в душном и плохо охлаждаемом главном холле, где практически не работало кондиционирование. Мы бронировали два дорогих люкса и привыкли, что в подобных отелях регистрация либо занимает считанные минуты, либо проводится непосредственно в номере.
Во время моего дня рождения мой муж заранее организовал цветочное оформление номера и чётко обозначил пожелание разместить все цветы вместе, чтобы создать определённый визуальный эффект. Вместо этого отель самостоятельно принял решение расставить композиции по разным комнатам, полностью проигнорировав просьбу гостя. В результате желаемый эффект был достигнут только после того, как мы самостоятельно перенесли все цветы в одно место.
После оформления номера на кровати были размещены лепестки роз и поздравление с днём рождения. Вернувшись после ужина, мы обнаружили, что никто из персонала не зашёл в номер, чтобы подготовить его ко сну и убрать декоративное оформление. Нам пришлось самостоятельно убирать лепестки с кровати перед сном.
На следующий день ситуация с уборкой повторилась. Несмотря на включённую с вечера функцию уборки номера, до обеда никто так и не пришёл. Только после нескольких обращений на ресепшен и недовольства с нашей стороны сотрудники наконец были направлены в номер. Объяснение о том, что номер слишком большой, чтобы его убрать вовремя, звучит крайне странно для отеля подобного уровня. Если отель продаёт большие люксы, он должен иметь возможность обеспечивать их своевременное обслуживание.
Из-за этого после завтрака мы не могли вернуться и отдохнуть в номере и были вынуждены ещё около полутора часов находиться на улице в жаркую погоду, ожидая окончания уборки.
The elegance and the attention to details made our stay magical. Location is fantastic, the quality of the restaurants, the Spa, the staff.. made every minute a delight.
My family & I recently stayed at the beautiful Mandarin Oriental Lago Di Como which was, undoubtedly, one of the best experiences we have ever enjoyed in our many decades of travelling and staying at many of the best luxury hotels globally.
Words cannot describe how incredibly stunning this hotel located in such an idyllic location.
It is set within its own exquisite estate far removed from the main road but yet conveniently accessible with its own private pier for boat access or by road in which the hotel offers complimentary shuttle services to the Como main square, train station and all major ferry services.
All staff treated our family like royalty with every request met with enthusiasm, kindness, respect and patience. All dining options are exemplary although an absolute must Is dinner at L’ Aria which was phenomenal.
It would be remiss of me not to mention Enrico, whom provided such exceptional concierge services and the team who assisted my husband in surprising me with the most divine gifts for my birthday.
L'endroit est superbe et offre un cadre vraiment unique.
le service est clairement le point faible de l'établissement. Il manque de réactivité, d'attention et de suivi. C'est regrettable, car le potentiel est immense.
Imbattibile
Tutto bene
Great breakfast, very well presented and the service first class.
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