Riverside Hotel Southbank

Hotels
7 (6557 reviews)
20 Montague Rd, South Bank , Brisbane , AU

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Old facilities

Categories

Cleanliness
5.89
Several reviews indicated unclean rooms, dirty carpets, and general neglect in cleaning.
Service
7.86
Mixed reviews regarding service quality, with some friendly staff noted but issues with understanding accents during check-in.
Location
9.4
The location was consistently highlighted as a strong point, with good access to attractions.
Room Quality
5.35
Rooms were described as old and run down, with issues reported regarding amenities.
Amenities
6.88
Basic amenities and some cleanliness concerns, but presence of a pool was appreciated.
Value for Money
7.84
Fair pricing mentioned, but quality does not reflect the price paid according to some reviews.
Food and Beverage
5.39
Negative experiences reported in the restaurant and issues with the bar closing early.
Overall Experience
7.36
Although there were positive aspects, overall disappointment with cleanliness and service impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Prime Location near Attractions
Located just a 3-minute walk from Queensland Art Gallery, Riverside Hotel South Bank offers convenient access to top attractions like Queensland Museum and the Lyric Theatre.

Comfortable Accommodation
Enjoy air-conditioned rooms with a private balcony, satellite TV, and convenient amenities like a refrigerator and tea/coffee facilities. Upgrade to rooms with a separate living room, full kitchen, and laundry for added comfort.

Dining Experience
Indulge in modern Australian and international cuisine at Montague’s Restaurant, showcasing local produce. Unwind at the Lobby bar, offering indoor seating and an outdoor patio with a relaxing fountain.

Book your stay at Riverside Hotel South Bank for a perfect blend of comfort and convenience.

Important information:

Please note that the property requires an AUD 250 credit card pre-authorization at time check-in to cover any incidental charges or damage to the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

7
Based on 6557 reviews
Cleanliness: 5.89
Service: 7.86
Location: 9.4
Room Quality: 5.35
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 5.39
Overall Experience: 7.36
N
Nicole • solo_traveller • au
8
Super location
Pros:

Excellent master bed and shower. The room was small but comfortable. Parking was really easy too.

Cons:

We had a single bed and a queen bed but the single bed was extremely hard and uncomfortable. Considering the reason to stay in hotels is to sleep i don't understand why beds are so uncomfortable.

2026-09-19 • via Nuitee
A
Anne • solo_traveller • au
10
Pros:

Location,

2026-09-19 • via Nuitee
K
Kruger • solo_traveller • au
5
2026-09-19 • via Nuitee
B
Belinda • extended_group • sg
8
Value for money
Pros:

Free parking

Cons:

Main door very heavy n loud when we shut hence who is sleeping gets disturbs.

2026-09-19 • via Nuitee
J
Jodi • solo_traveller • au
7
It was fine for a one night stay
Pros:

It was close to where we needed

Cons:

Out room looked onto the underside of the bridge and didn't feel amazingly safe. But the beds were comfortable, the price was right. The location was good for what we needed

2026-09-18 • via Nuitee
N
Natasha • couple • au
9
Was very happy with our stay
Pros:

Was very central to what we needed

Cons:

A few unfriendly people passed and looking in the bins while waiting for out uber

2026-09-18 • via Nuitee
L
Lucy • family_with_children • au
4
Pros:

The room was very poorly maintained for the price it felt dirty and things were broken

Cons:

It felt yuck

2026-09-18 • via Nuitee
D
Debra • couple • au
7
Good location for anything at Southbank
Pros:

Comfortable, spacious, clean, well-laid out. Great location for access to anything at all at Southbank.

2026-09-18 • via Nuitee
W
Warren • couple • au
10
2026-09-18 • via Nuitee
B
Beth • solo_traveller • au
7
Pros:

Location was great. Easy parking. Room clean and enough space.

Cons:

2nd day we left our towels on the floor for new ones. New towels where thrown on the bed, no folded. Coffee cups and glasses not replaced with clean cups. Beds just pulled up roughly.

2026-09-18 • via Nuitee
L
Lili • solo_traveller • au
5
Don't recommend for solo travellers.
Pros:

Bed was comfortable. Location is great for Southbank.

Cons:

I arrived after 10 and the whole building was locked up. I had instructions to get my key from a lockbox, but as the hotel is very large and spread over a few buildings, it wasn't easy finding the lockbox or my room, and as a solo traveller I didn't feel super safe hauling my bags around a deserted site. The sliding door to the balcony didn't lock, and there was a lot of shouting coming from outside at 2am. Knowing there were no staff around made me feel unsafe. The room was spacious enough, but very shabby given the price I paid.

2026-09-17 • via Nuitee
R
Robyn • solo_traveller • au
8
Location & comp parking at affordable price were a winner, great staff made this enjoyable, the motel itself is pret
Pros:

Within a short walk to South Bank where I was attending some events. Complimentary safe car parking. Fantastic staff on reception. Good Air/con. Clean well presented facilities.

Cons:

TV was not tuned in (probably could have been resolved by a call to reception but I wasn’t in the room a lot) - a minor inconvenience. A microwave in the room would have been nice to reheat meals.

2026-09-17 • via Nuitee
M
Murray • couple • au
7
Not too bad
Pros:

Clean room

Cons:

Balcony external door frame very dirty

2026-09-17 • via Nuitee
I
Ian • couple • au
8
Pros:

Perfect location

2026-09-16 • via Nuitee
B
Brad • solo_traveller • au
10
2026-09-16 • via Nuitee
J
Jan • solo_traveller • au
8
Suited my stop over service and minimum time there .
Pros:

It was an efficient stop to gallery and station. Comfort was suitable for my purpose.

Cons:

It was very small room and TV just ok. The quality of products in the tea and coffee facilities basic. Map to surrounds difficult to negotiate and read.

2026-09-16 • via Nuitee
T
Tim • couple • au
10
Walking distance to the heart of Brisbane.
Pros:

Location and great facilities

2026-09-16 • via Nuitee
B
Betty O' • solo_traveller • au
5
2026-09-15 • via Nuitee
M
Mohammed • couple • au
3
Not staying there again
Pros:

Location was good

Cons:

Very old inside

2026-09-15 • via Nuitee
J
James • solo_traveller • gb
8
2026-09-15 • via Nuitee