Riverside Hotel Southbank

Hotels
7 (6216 reviews)
20 Montague Rd, South Bank , Brisbane , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Old facilities

Categories

Cleanliness
5.89
Several reviews indicated unclean rooms, dirty carpets, and general neglect in cleaning.
Service
7.86
Mixed reviews regarding service quality, with some friendly staff noted but issues with understanding accents during check-in.
Location
9.4
The location was consistently highlighted as a strong point, with good access to attractions.
Room Quality
5.35
Rooms were described as old and run down, with issues reported regarding amenities.
Amenities
6.88
Basic amenities and some cleanliness concerns, but presence of a pool was appreciated.
Value for Money
7.84
Fair pricing mentioned, but quality does not reflect the price paid according to some reviews.
Food and Beverage
5.39
Negative experiences reported in the restaurant and issues with the bar closing early.
Overall Experience
7.36
Although there were positive aspects, overall disappointment with cleanliness and service impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Prime Location near Attractions
Located just a 3-minute walk from Queensland Art Gallery, Riverside Hotel South Bank offers convenient access to top attractions like Queensland Museum and the Lyric Theatre.

Comfortable Accommodation
Enjoy air-conditioned rooms with a private balcony, satellite TV, and convenient amenities like a refrigerator and tea/coffee facilities. Upgrade to rooms with a separate living room, full kitchen, and laundry for added comfort.

Dining Experience
Indulge in modern Australian and international cuisine at Montague’s Restaurant, showcasing local produce. Unwind at the Lobby bar, offering indoor seating and an outdoor patio with a relaxing fountain.

Book your stay at Riverside Hotel South Bank for a perfect blend of comfort and convenience.

Important information:

Please note that the property requires an AUD 250 credit card pre-authorization at time check-in to cover any incidental charges or damage to the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 30 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 6216 reviews
Cleanliness: 5.89
Service: 7.86
Location: 9.4
Room Quality: 5.35
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 5.39
Overall Experience: 7.36
K
Kimberley solo_traveller au
10
2026-06-20 via Nuitee
M
Michael solo_traveller au
8
2026-06-20 via Nuitee
W
Wayne couple au
9
Good value. Great location. Clean.
Pros:

Location and cleanliness. Spacious rooms.

Cons:

Shower over bathtub.

2026-06-20 via Nuitee
C
Cassiana family_with_children br
7
2026-06-19 via Nuitee
N
Natacha solo_traveller be
3
2026-06-19 via Nuitee
F
Fulisia solo_traveller au
10
I’d recommend it to family and friends
Pros:

Had a home feeling

Cons:

N/A

2026-06-19 via Nuitee
T
Tracy couple au
10
2026-06-18 via Nuitee
S
Sharon solo_traveller au
10
2026-06-18 via Nuitee
L
Laine solo_traveller au
8
2026-06-18 via Nuitee
D
Diane solo_traveller au
5
Pleasant
Pros:

location and friendly staff

Cons:

A shower cubicle rather than a bath that I needed to step into and better taps. In general the bathroom needed a reno.

2026-06-18 via Nuitee
R
Robin couple au
9
Very convenient, comfortable and easy to get to
Pros:

Very short walk to attractions, ferries,river front walk, restaurants and public transport. We were first timers to Brisbane so we could walk everywhere we needed easily.

2026-06-18 via Nuitee
P
Patricia solo_traveller au
8
2026-06-18 via Nuitee
G
Gail solo_traveller au
8
2026-06-17 via Nuitee
B
Belinda solo_traveller au
8
Comfortable, good location but secluded
Pros:

Location close to the theatres on Southbank was excellent. Value for money

Cons:

Should be advertised as Motel not Hotel. I was worried walking back late at night as didn't seem to be any security around and the options were to walk a secluded footpath or down a back street to access the hotel.

2026-06-17 via Nuitee
L
Lisa solo_traveller au
10
2026-06-17 via Nuitee
T
Tania solo_traveller au
10
Pros:

Great location, great rates

2026-06-17 via Nuitee
K
Karen solo_traveller au
9
Pros:

Everything

Cons:

Some wiredos around

2026-06-17 via Nuitee
T
Thompson couple au
8
Pros:

Friendly staff. Good size room. Excellent location. Undercover parking.

2026-06-16 via Nuitee
N
Natasha couple au
6
Short stay accommodated our needs
Pros:

Location

Cons:

The rooms need updating

2026-06-16 via Nuitee
C
Christine family_with_children au
8
2026-06-16 via Nuitee