Riverside Hotel Southbank

Hotels
7 (6557 reviews)
20 Montague Rd, South Bank , Brisbane , AU
+61 7 3846 0577

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Old facilities

Categories

Cleanliness
5.89
Several reviews indicated unclean rooms, dirty carpets, and general neglect in cleaning.
Service
7.86
Mixed reviews regarding service quality, with some friendly staff noted but issues with understanding accents during check-in.
Location
9.4
The location was consistently highlighted as a strong point, with good access to attractions.
Room Quality
5.35
Rooms were described as old and run down, with issues reported regarding amenities.
Amenities
6.88
Basic amenities and some cleanliness concerns, but presence of a pool was appreciated.
Value for Money
7.84
Fair pricing mentioned, but quality does not reflect the price paid according to some reviews.
Food and Beverage
5.39
Negative experiences reported in the restaurant and issues with the bar closing early.
Overall Experience
7.36
Although there were positive aspects, overall disappointment with cleanliness and service impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Prime Location near Attractions
Located just a 3-minute walk from Queensland Art Gallery, Riverside Hotel South Bank offers convenient access to top attractions like Queensland Museum and the Lyric Theatre.

Comfortable Accommodation
Enjoy air-conditioned rooms with a private balcony, satellite TV, and convenient amenities like a refrigerator and tea/coffee facilities. Upgrade to rooms with a separate living room, full kitchen, and laundry for added comfort.

Dining Experience
Indulge in modern Australian and international cuisine at Montague’s Restaurant, showcasing local produce. Unwind at the Lobby bar, offering indoor seating and an outdoor patio with a relaxing fountain.

Book your stay at Riverside Hotel South Bank for a perfect blend of comfort and convenience.

Important information:

Please note that the property requires an AUD 250 credit card pre-authorization at time check-in to cover any incidental charges or damage to the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

7
Based on 6557 reviews
Cleanliness: 5.89
Service: 7.86
Location: 9.4
Room Quality: 5.35
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 5.39
Overall Experience: 7.36
R
Rebecca • solo_traveller • au
8
Comfy stay in a convenient location
Pros:

Great staff, very comfy bedding and the towels were big and fluffy.

Cons:

Dust and lint build up on the ceiling from previous guest use of the dryer.

2026-10-31 • via Nuitee
L
Lara • couple • au
8
Good value and location, best if you want parking.
Pros:

Staff are lovely, having a parking space for each room is why I booked this hotel. Good location. Good price. I knew the hotel was a bit outdated when booking.

Cons:

Bed wasn’t very comfortable, aircon was noisy.

2026-10-31 • via Nuitee
M
Marianne • family_with_children • ch
10
Perfekte Lage
Pros:

- Sehr gute Lage!
- Zentrum fussläufig erreichbar
- grosses, bequemes Bett
- Zimmergrösse grosszügig
- Balkon

2026-10-31 • via Nuitee
P
Phuong • solo_traveller • au
9
2026-10-31 • via Nuitee
K
Kaye • family_with_children • nz
5
Great location
Pros:

Great location

Cons:

They charged my credit card for someone else's breakfast. Then got very angry/defensive when I asked for an instant refund- very rude.

2026-10-31 • via Nuitee
S
Sandy • couple • au
8
In a good spot for attending things at South Bank and the Cultural Centre. It’s about a 10 minute walk from the Conventi
Pros:

In a good spot for attending things at South Bank and the Cultural Centre. It’s about a 10 minute walk from the Convention Centre.

2026-10-30 • via Nuitee
I
Ian • solo_traveller • au
9
Pros:

Good location and value for money..

Cons:

Nothing.

2026-10-30 • via Nuitee
L
Loren • family_with_children • au
2
Good location, awful rooms
Pros:

Location and fast check in

Cons:

Room was dated, shower leaked everywhere, shower screen missing, mould and marks all over the bath tub. Everything felt very worn

2026-10-30 • via Nuitee
T
Toia • extended_group • nz
7
Lovely staff, accessible to lots of activities, though internet issues
Pros:

Staff were really helpful and friendly, and responsive where needed. The food at the restaurant was yummy. The beds and pillows were comfortable. It was nice and close to lots of great restaurants and accessible to many activities. Great for a short stay.

Cons:

There seemed to be an ongoing issue with the internet so had to rely on using data on my phone a lot which was a but frustrating as stayed there for a week. Sometimes the cleaners missed restocking certain things. Also the room being cleaned at 3pm in the arvo sometimes was a bit inconvenient as we might be in the room.

2026-10-30 • via Nuitee
J
Janki • family_with_children • au
6
Pros:

.

Cons:

.

2026-10-29 • via Nuitee
R
Reg • family_with_children • au
6
Pros:

Location good

Cons:

At $300 per night it was expensive for what we got ,small room overlooking some sort of concrete roof while looking at the underside of the Grey St Bridge

2026-10-29 • via Nuitee
K
Khemjira • couple • au
8
Pros:

Easy parking and good location and clean

2026-10-28 • via Nuitee
C
christine • family_with_children • au
10
Pros:

The room was clean...tidy..roomy. staff were so good

2026-10-27 • via Nuitee
R
Russell • family_with_children • au
7
Overall it was just average.
Pros:

Location and the restaurant was excellent. The beds were hard and uncomfortable

Cons:

The bed and noisey air conditioner

2026-10-27 • via Nuitee
L
Luke • extended_group • au
7
Pros:

The room was clean, but looking a little dated with paint patches on the wall.

2026-10-26 • via Nuitee
N
Nicole • family_with_children • au
8
Pros:

The location was great. Easy walk to Southbank, Convention Centre etc. It was clean and the beds were confy.

Cons:

Rooms a littke dated

2026-10-26 • via Nuitee
R
Rereiti • family_with_children • au
10
Pros:

Location good

2026-10-26 • via Nuitee
F
FunkyG • extended_group • au
9
Convenient location near the Convention Centre.
Pros:

Well placed near the convention centre, easy to get to and close to several places to eat. Room was comfortable and quiet. Coffee from the hotel restaurant was acceptable.

Cons:

Vending machine was a bit sparse, otherwise fine.

2026-10-26 • via Nuitee
R
Rereiti • family_with_children • au
10
Pros:

Love the location

2026-10-26 • via Nuitee
M
Michael • family_with_children • au
7
2026-10-26 • via Nuitee