Campanile Carcassonne Est - La Cité

Hotels
•
Campanile
8.2 (1918 reviews)
Rue Camille Flammarion , Carcassonne , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
Limited Wi-Fi access
Cleanliness issues
Scarcity of breakfast items on busy days

Categories

Cleanliness
7.59
Several mentions of cleanliness but issues noted with dirty carpets and sinks.
Service
9.06
Very friendly and helpful staff, consistently praised across multiple reviews.
Location
8.1
Proximity to city center and attractions mentioned positively.
Room Quality
8.05
Rooms described as clean and comfortable, though some issues with heating noted.
Amenities
7.58
Missing Wi-Fi and issues with maintenance on amenities like heating and plumbing.
Value for Money
8.54
Considered good value given the service and most amenities despite minor issues.
Food and Beverage
8.09
Breakfast varied but lacked options on busy days, overall a good but not exceptional experience.
Overall Experience
8.56
Enjoyable stay with a few inconveniences, overall positive impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:07

Property Description

Contemporary Accommodation
Guests at Campanile Carcassonne Est-La Cité can enjoy modern, air-conditioned rooms with flat-screen TVs and complimentary tea/coffee facilities.

Delicious Dining Options
Indulge in a buffet breakfast each morning and savor traditional French cuisine at the on-site restaurant, which also features a delightful starter and dessert buffet.

Relaxation and Recreation
Unwind in the 24-hour open lounge or sip a drink at the bar or terrace. Take a refreshing dip in the outdoor swimming pool, complete with a dedicated swimming lane.

Book your stay at Campanile Carcassonne Est - La Cité now to experience these fantastic amenities and more!

Important information:

Guests are required to check-in before 23:00. Please note that the room is not guaranteed after this time. If you cannot change your arrival time, please contact the hotel before 23:00 local time.

The extra charge for pets is EUR 8 per pet, per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1918 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.56
D
DEBORAH S. • solo_traveller • fr
5
Déçue. Bof.
Pros:

L'emplacement idéal proche de la sortie autoroute.

Cons:

Une chambre PMR alors que nous n'avions pas ce besoin. Chambre vetuste. Lit très bas du coup.
Bref, confort minimal.
Nous ne reviendrons pas.

2026-07-03 • via Nuitee
G
german • couple • es
8
Cómodo y adecuado para ver la ciudad
Pros:

El aparcamiento cerrado gratuito. La posibilidad de coger practicamente enfrente del hotel el Bus L2 ( parada Souvenir Francais) para ir a la Bastide, a la Cité y al canal de Midi pagando en el propio Bus 1,20 por trayecto. La habitación correcta, cómoda y equipada. Las camas buenas. El aire acondicionado muy bien. El baño adecuado sin problemas. Atienden en español muy educadamente. El precio aquilatado. Enfrente hay un Aldi para las compras básicas.

Cons:

Aunque no lo usamos el restaurante y el bar del hotel nos pareció un poco caro.

2026-07-03 • via Nuitee
G
grundey • couple • fr
4
A shame to see the Campanile brand fall so low.
Pros:

It was easy to find.

Cons:

It was grubby, staff gave the impression they were doing you a favour serving you. Bathroom was grubby, floor needs renewing. Whole place smelled of damp despite the over whelming smell of disinfectant. No WIFI, I was told it had just failed which made other staff members laugh so obviously a lie. No restaurant over the weekends we were told. Considering the location and time of year seems very odd. Maybe it just a typical example of how the Campanile brand has crashed over the last 30 years we have been using them regularly as our go to. Very sad to see, this one especially.

2026-07-02 • via Nuitee
M
Matéo • couple • fr
4
Pros:

Lit confortable.
Bon parking.
Accueil 24/24.

Cons:

Chambre mal nettoyée avant notre arrivée.
Pomme de douche cassée.
Wifi en panne.

2026-07-02 • via Nuitee
J
Janet • couple • es
6
Pleasant enough stay but hotel needs to do better
Pros:

Location good and staff nice. Had a small pool and bar facilities. Free parking is good

Cons:

WiFi was not working which we were not told at check-in and if we had not pre booked we would not have stayed. We understand the hotel takes pets but would expect room deep cleaned after so room did not smell of dog. Rooms and bathrooms need improvement.

2026-07-01 • via Nuitee
K
Karan • solo_traveller • gb
8
Pros:

Clean comfortable bed and room

Cons:

Breakfast , not replenished,

2026-06-30 • via Nuitee
J
jesus • couple • ch
8
2026-06-30 • via Nuitee
N
Niculae • couple • ch
9
Perfekt für einen Kurzaufenthalt in Caracassonne
Pros:

Sehr bequeme Betten, gute Zimmergrösse, gute Klimaanlage, gute Dusche

Cons:

nichts

2026-06-28 • via Nuitee
P
Patrick • solo_traveller • fr
2
2026-06-27 • via Nuitee
A
Alain • couple • be
9
Confort attendu
Pros:

Son confort attendu et la serviabilité du personnel

2026-06-27 • via Nuitee
A
Anna • extended_group • pl
4
2026-06-25 • via Nuitee
P
Patrick • family_with_children • fr
7
Hotel nickel, mais le restaurant n'est pas à la hauteur, dommage !
Pros:

Le confort de la chambre

Cons:

Le restaurant. Le personnel n'est pas à la hauteur,surtout au service.

2026-06-25 • via Nuitee
N
nathalie • solo_traveller • re
10
Pros:

Accueil parfait
Chambre impeccable confortable, propre , climatise
Petit dejeuner excellent

Cons:

Un petit frigo aurait été utile

2026-06-24 • via Nuitee
I
IronBeagle • solo_traveller • at
8
Pros:

Freundliches Personal, sehr hilfsbereit, kleiner Pool vorhanden.

Cons:

Typisch Ibis, klein und schwache Klimaanlage

2026-06-24 • via Nuitee
J
Jean-Paul • solo_traveller • fr
9
2026-06-22 • via Nuitee
F
Francine • solo_traveller • be
8
Cons:

Werden door gestuurd naar Ibis

2026-06-22 • via Nuitee
R
Rui • family_with_children • pt
8
2026-06-22 • via Nuitee
A
Anna • solo_traveller • pl
5
2026-06-21 • via Nuitee
S
stephanie • couple • fr
10
Idéal pour une halte sur l’autoroute !
Pros:

Tout

Cons:

Rien

2026-06-21 • via Nuitee
T
Thierry • family_with_children • fr
7
2026-06-21 • via Nuitee