Marriott's Shadow Ridge II - The Enclaves

Hotels
•
Marriott Vacation Club
8.5 (448 reviews)
9003 Shadow Ridge Road , Palm Desert , us
+1 760-674-2610

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Nice pool area
Cons:
Noise complaints
Limited food options

Categories

Cleanliness
7.75
Reviews noted cleanliness, but one review highlighted a situation with noise complaints suggesting potential cleanliness concerns.
Service
9.25
Staff was described as friendly and customer service was appreciated overall.
Location
8.75
The location was good, but some logistical issues mentioned.
Room Quality
8.25
Rooms were generally comfortable but one reviewer had complaints about noise which could indicate issues with soundproofing.
Amenities
8.25
Good amenities available, although some were noted as under repair during the stay.
Value for Money
8.75
General sentiment reflects a reasonable experience for the respective cost.
Food and Beverage
8.75
Facilities included a nice restaurant, but limited options noted in certain reviews.
Overall Experience
8.25
While experiences varied widely, overall sentiment trends positively despite notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:40

Property Description

Luxurious Self-Catering Accommodation:
Indulge in the comfort of air-conditioned rooms with well-equipped kitchens and modern amenities at Marriott's Shadow Ridge II.

Recreational Paradise:
Enjoy the outdoor pool, on-site golf course, and delicious dining options at the Chuckwalla Pool Bar and Grille and Nick Faldo's Bar and Grill.

Convenient Location:
Located just a short distance from popular attractions like Palm Springs Aerial Tramway, Knott's Soak City Waterpark, and the Living Desert, Marriott's Shadow Ridge II offers the perfect blend of relaxation and adventure.

Experience luxury and convenience at Marriott's Shadow Ridge II - The Enclaves. Book your stay now for a memorable getaway!

Important information:

Parking is available for USD 30 plus tax per day, per vehicle.

Guests allowed four vehicles per reservation.

Our waterslide is available for guests who are 48 inches or taller.

Guests may experience some noise or light disturbances from 04/27/2026 to 11/19/2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PSP

Location

Guest Reviews

8.5
Based on 448 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.25
P
Piruza • family_with_children • us
10
2026-07-23 • via Nuitee
R
Ruizhang • family_with_children • us
8
2026-07-22 • via Nuitee
L
Lena • family_with_children • us
7
2026-07-16 • via Nuitee
C
Cynthia • couple • us
5
2026-07-15 • via Nuitee
N
Nicole • couple • us
10
Wonderful! We will be back
Pros:

Resort like feel without going on a plane

Cons:

parking spaces

2026-07-13 • via Nuitee
P
pantea • couple • us
10
2026-07-12 • via Nuitee
Y
yamirannette • family_with_children • us
10
Excelente vacaciones familiares con 3 niños..
Pros:

Todo maravilloso

2026-07-04 • via Nuitee
S
Steven • couple • us
5
Once we got checked in and drove to our distant room, everything was okay.
Pros:

Pretty grounds, well-designed room, good price. "Giuseppe's" - the Italian restaurant on the campus - was excellent and friendly.

Cons:

A huge place like that and they still want $30 to park? It all felt very corporate and cold. Bad signage. We drove around a while just trying to find where to check in. When we did, we approached the front desk and were greeted with harsh, vague orders to "do something" we didn't understand. It turned out we needed to wait behind a line forty feet back from the front desk even though there were only two or three people ahead of us. I've been in a million hotels and I've never seen anything like that before.

2026-06-27 • via Nuitee
L
Louann • family_with_children • us
9
Pros:

We’d love this part pretty been staying here for many years family tradition. it was great to watch the World Cup on the big screen during the day.

2026-06-27 • via Nuitee
C
Catya • couple • us
9
Overall no other problems or issues
Pros:

The staff is always nice and friendly. Always a good time with friends and family at the pool. I rented a one room villa and it was perfect

Cons:

The location of my room. I called a couple of days previously prior to my stay and requested a floor room due to my mom using a cane/ walker and ended up on 2nd floor instead

2026-06-23 • via Nuitee
S
Silvia • family_with_children • us
7
2026-06-18 • via Nuitee
C
Chavon • solo_traveller • us
8
Pros:

I liked the amenities such as the pool area. They had multiple pools.

Cons:

I was not happy about the room size and not having a full functioning kitchen with an oven. My room was adjacent by the elevator, so you can imagine the noise of people coming and going.

2026-06-01 • via Nuitee
M
May • couple • us
8
2026-05-27 • via Nuitee
O
OREN • solo_traveller • us
1
Pros:

Bad hotel, bad service, won't go back there again

Cons:

Bad hotel, bad service, won't go back there again

2026-05-25 • via Nuitee
O
OREN • solo_traveller • us
1
Pros:

I'm never going to use you anymore you liar and still for me money

Cons:

Terrible terrible service terrible home I'm not going to use booking anymore

2026-05-23 • via Nuitee
K
Ksenia • family_with_children • us
9
It was a pretty pleasant experience, we will definitely come back soon
Pros:

Villa was great, it’s perfect to travel with baby, swimming pool is warm and clean, staff in the pool bar is very friendly ( especially Guilermo),great drinks and good food

Cons:

Very long check in we had to wait more that 1 hour with baby in the heat

2026-05-16 • via Nuitee
E
Eleonora • extended_group • us
7
The overall impression changed significantly due to the cleaning and the staff.
Pros:

I love this hotel. The pools are great—there are six of them on the grounds. There are bars serving drinks and food right next to the pools. There are also plenty of gas grills located near the buildings.

Cons:

Unfortunately, the furniture in the rooms is quite worn out. The room was not cleaned to perfection. This tarnishes the Marriott name. On this occasion, the staff proved to be cold and unwelcoming. They refused to assign us a room with a view of the golf course, even though I had booked a month in advance and specifically requested it. We stayed for six days.

2026-05-13 • via Nuitee
N
Nuno-Ochoa • family_with_children • us
9
2026-05-12 • via Nuitee
R
Rene • couple • us
7
Pros:

The property is just a bunch of apartment houses - not great

Cons:

There was waaay too many white old folks. And some were nice.

2026-05-11 • via Nuitee
M
mariegleerup • Couples • Los Angeles, California
10
Hidden gems here
Pros:

We traded our timeshare for Shadow Ridge, and are so happy we did. Such a good resort -- aquafit every morning, a few adult-type games (mixology, bingo, trivia) and lots for kids to do, also. Great pool areas (all 3+), and the drinks were reasonable (we took advantage of the "drink of the day" for lower prices).

Wish they had offered the breakfast option (at the bars) on one or two of the weekdays, also. This was a terrific Sat/Sun breakfast, and we were there all week.

Also, take advantage of The Bunker, the golf snack shack. Breakfast plus lunch sandwiches at the lowest prices on the property. Ask at the front desk.

2026-04-30 • via Tripadvisor