Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern rooms
Cons:
Breakfast variety could be improved
Limited dining space during breakfast

Categories

Cleanliness
9.14
Clean and modern property, guests noted immaculate rooms.
Service
9.11
Staff exceptional and friendly, with attentive service.
Location
9.15
Hotel is in a nice quiet area within walking distance to the beach.
Room Quality
9.1
Rooms are spacious, modern, and comfortable.
Amenities
9.13
Great facilities including a fantastic pool area.
Value for Money
8.59
Breakfast was a good value but noted as not memorable.
Food and Beverage
8.64
Good choice for breakfast and dinner options, but some variety issues.
Overall Experience
9.11
Guests expressed a high level of satisfaction during their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:18

Property Description

Luxurious Accommodation with Stunning Pool Views

Top-Notch Amenities: Enjoy the outdoor swimming pool, fitness centre, and garden, along with a terrace and bar access.

Delightful Dining Options: Indulge in a buffet breakfast and savor Mediterranean and Spanish cuisine at the on-site restaurant, with special dietary requests catered to.

Convenient Location: Close to Mal Pas Beach and popular attractions like Levante Beach, this 4-star hotel offers comfort and style in Benidorm.

Book your stay at Mercure Benidorm now to experience a perfect blend of relaxation and luxury.

Important information:

Heated Pool in October and March (subject to meteorological changes).

When booking for 7 or more rooms, different policies and additional supplements may apply.

Please note that pets are only allowed in the following room types: Standard, Privilege and Deluxe rooms on the 3rd floor.

Credit card required as a guarantee for the room.

Please note that pets are not allowed in the following room types: Open Sky and Duplex.

Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.

Please note that a maximum of 2 pets is allowed per room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

9
Based on 6109 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.11
M
Mariana • couple • ad
5
Cons:

La limpeza fatal.. solo han echo la cama… el suelo tenía arena de la playa y pelos ( porque tengo queda de pelo) y ni asi han pasado una escoba en el suelo ( se veía le lejos el suelo sucio) sin contar que solo han hecho “la limpieza” a las 16h de la tarde

2026-09-19 • via Nuitee
J
judith • solo_traveller • es
10
2026-09-19 • via Nuitee
L
Lisa • solo_traveller • gb
10
Exceptional customer service
Pros:

The staff go above and beyond - exceptional!
Brilliant setting and beautiful food.
I will be back soon
😃💪

2026-09-19 • via Nuitee
A
Alex • solo_traveller • es
7
Pros:

El personal la verdad,que super atentos.

Cons:

Que la piscina se cierra a las 21:00 (dependiendo quien seas)🙁

2026-09-18 • via Nuitee
S
Stephanie • extended_group • gb
8
2026-09-16 • via Nuitee
L
Laura • couple • gb
9
Excellent stay hope to return one day 😊
Pros:

Relaxed feel. Pool area is great gardens lovely. Hotel itself very well decorated suits whole vibe. Rooms are lovely too very clean and a natural feel to them also plus is Nuxe toiletries provided. Hair and body wash plus conditioner. Also hand lotion which I suppose can also be used on the body so really no need to take this sort of stuff with you. Good hairdryers and also a really good clothes steamer to take creases out of clothes

Cons:

Towels not provided for beach use, which would have been very helpful

2026-09-16 • via Nuitee
M
Mohammed • couple • gb
8
2026-09-14 • via Nuitee
S
Sanda • solo_traveller • es
7
2026-09-12 • via Nuitee
M
Michał • couple • pl
10
Pros:

Swietny! Po prostu bez nadecia! W centrum pomiedzy dwoma plazami wiec wszedzie blisko. Zadbane pokoje szczegolnie te z ekspresem do kawy z idealnym ukladem. Widok na basen i zielen. Pyszne sniadania i obiadokolacje. Idalny basen

2026-09-12 • via Nuitee
C
Clifford • couple • gb
10
Great hotel for quality relaxing holiday
Pros:

Very quiet clean relaxing hotel

2026-09-10 • via Nuitee
P
Paul • couple • gb
9
Pros:

Proximity to sea front, old town.
Friendly helpful staff
Excellent food choices

2026-09-10 • via Nuitee
C
Christine • couple • gb
6
Beautiful hotel but not the calm oasis was hoping for.
Pros:

Lovely modern decor. Beautiful pool area
Very clean.

Cons:

Pool area mostly in shade
Very loud roadworks nearby
Inside corner rooms lack privacy from the opposite room , your bedroom can be seen into from their balcony.
Only one person on reception meaning long wait at times.
Lack of waiting staff at breakfast.

2026-09-10 • via Nuitee
I
IAN • couple • gb
8
Good hotel but could be better
Pros:

Location excellent the yoga class was great. Food was good

Cons:

The constant loud music some days it was was ok other days it was so loud. You are only supplied with one small bottle of water at the start of the week after that you pay for it. I’ve never known a hotel not give out daily water.

2026-09-09 • via Nuitee
H
Hanna • extended_group • fi
10
2026-09-08 • via Nuitee
A
Adrian • couple • gb
9
2026-09-08 • via Nuitee
H
Hanna • extended_group • fi
10
2026-09-08 • via Nuitee
D
David • extended_group • gb
8
2026-09-07 • via Nuitee
P
Paula • couple • es
5
2026-09-06 • via Nuitee
M
Manuel • couple • es
8
2026-09-04 • via Nuitee
L
Luisa • couple • es
9
Muy buena
Pros:

Todo excepto el baño

Cons:

El baño separado y no tan cómodo

2026-09-04 • via Nuitee