Grand Hotel Ortigia

Hotels
8.7 (1288 reviews)
Viale Mazzini 12 , Siracusa , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Pleasant amenities
Cons:
Noise issues
Small room size
Weak Wi-Fi

Categories

Cleanliness
8.34
Overall cleanliness was good, though some reviews hinted at noise issues and age-related concerns.
Service
9.31
Staff received frequent praise for being friendly and helpful.
Location
9.35
Location consistently highlighted as excellent with easy access to attractions.
Room Quality
7.8
Room quality varied; some complaints about size and noise, particularly for certain rooms.
Amenities
8.83
Amenities such as the rooftop bar and breakfast were well-received, though some areas need improvement.
Value for Money
8.29
Good value, but some felt it did not meet the expectations of a five-star rating.
Food and Beverage
8.84
Breakfast and on-site dining received positive remarks, particularly about variety and quality.
Overall Experience
8.81
Overall experience was positive despite some noise and room size concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Breathtaking Views and Luxurious Amenities

The Grand Hotel in Ortigia offers a unique experience with its rooftop terrace and glass elevator providing stunning sea views. Guests can enjoy the convenience of private parking and spa facilities, making it a standout choice in the area.

Elegant and Comfortable Accommodations

The spacious rooms at the Grand Hotel Ortigia are well-equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and air conditioning. For added luxury, some rooms even feature a relaxing spa bath for guests to unwind in.

Fine Dining with a View

Indulge in a culinary delight at the Terrazza sul Mare restaurant located on the hotel's top floor. With panoramic views of the sea and harbour, guests can savor a selection of fine wines and regional specialties for a memorable dining experience.

Book your stay at the Grand Hotel Ortigia for a luxurious getaway with unparalleled views and top-notch amenities.

Important information:

Please note that parking is subject to availability as spaces are limited.

Extra beds are subject to availability and need to be confirmed by the property if requested.

Please note that some rooms are duplex with internal stairs.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CTA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 1288 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
J
Josquin • couple • gb
3
It’s Complicated…
Pros:

This is a bit of a Jekyll & Hyde place, but let’s start with the good.

The people working there are lovely and capable. They rescued this hotel for an excruciatingly bad review.

Some of the rooms are completely acceptable for a five star hotel.

They have interesting, good quality, original art on the walls.

But…

Cons:

The first two floors are what one would expect of a typical five star hotel. The third floor was added on perhaps 1990’s - less five star and more trailer park.

We got put up on the 3rd floor for the first night and the quality is very much cheap B&B. They light up the roof with floodlights which come straight through the windows and keep you up until midnight. I was awoken perhaps at 5am by swallows flying past which is quite charming, but gives you an idea of the thickness of the walls. Then again at about 6am by the traffic outside. Then at 7am by our neigbours having a chat.

We had a Deluxe Double Room not a Standard. The description and images did not match what was on booking.com so I made a fuss and got moved to another Deluxe Double Room on the 2nd floor which was fine.

See photo for what our 3rd floor room looked like and feel welcome to compare with what is on the official listings. This is a Deluxe Double Room and is supposedly 25 sq m. They said if you include the terrace outside it is bigger than it looks. Hmm....

So the problem lies in how you can make a booking by floor. They group the rooms by size not by quality so you can purchase an expensive room but still be allocated caravan quality on the 3rd floor. There is no way of knowing if you will get a room like the ones in the pictures.

The 1st and 2nd floor rooms are completely acceptable (if a little expensive for what they are) but the 3rd floor rooms I would judge only acceptable at perhaps a third the price (and even then not something I would pay for).

I could never come here again because the rooms are such a lottery - five star vs trailer park. An own goal by the hotel and one they can easily correct. But until then.

2026-07-04 • via Nuitee
M
Mervakitis • couple • gr
10
2026-07-04 • via Nuitee
P
Priscila • family_with_children • br
10
Imperdível
Pros:

Hotel impecável; decoração de
Época; prédio antigo; entretanto tudo impecável; limpeza 10; gentileza de atendimento.
Café da manhã delicioso; vista incrível . Localização ótima

2026-07-02 • via Nuitee
D
Daniel • couple • gb
9
Fantastic stay, if you have the funds.
Pros:

The roof terrace for dinner and breakfast was fantastic with beautiful views.
The position of the hotel was great.

2026-07-02 • via Nuitee
F
F9927VAdg • Couples
8
Beautiful Hotel Conveniently Located but Hot Rooms in the Summer- Better off Season
Pros:

The hotel was a beautiful hotel, old world charm, and very conveniently located- steps from the marina and steps to many great restaurants and shops in the town of Ortiga/Siracusa. The restaurant that served a full breakfast included was also lovely and the food very good. The main negatives of this hotel was that it is very hot this time of year and the air conditioning in the room is sub par. I had to sleep with a cold compress on my head. Also, the Concierge was friendly but did not give good advice as to restaurants and booked us a cheesy private boat excursion. The boat was called "The Love Boat" and the tour guide didn't speak any English at all!! Very disappointing. If you stay there make sure you research everything very well yourself for restaurants and activities and be prepared for a hot room in June/July/August.

2026-07-01 • via Tripadvisor
J
Joeane • couple • mt
9
2026-06-30 • via Nuitee
I
itzhak • couple • il
9
2026-06-30 • via Nuitee
C
Claudio1 • solo_traveller • it
10
2026-06-29 • via Nuitee
A
Anthony • couple • us
9
Pros:

location

2026-06-29 • via Nuitee
M
Michelle • solo_traveller • us
9
Old world Italian charm.
Pros:

The location is great. The hotel is easy to get to and has private parking. It is next to the harbor and offers nice sea views. In the summer, they offer a boat service to their beach club which was great especially since it was so warm during the day. The staff was friendly and helpful.

Cons:

Because it is an older hotel, the rooms are a bit small.

2026-06-29 • via Nuitee
H
Hua • couple • us
9
2026-06-26 • via Nuitee
F
Florian • extended_group • us
8
Highly recommend this place. Great location, very quaint furnishings and super helpful, friendly staff
Pros:

Amazing location, wonderful rooftop restaurant and balcony for enjoying the excellent breakfast.

Cons:

Had a sweet with loft as bedroom that was a bit hot for sleeping despite AC

2026-06-26 • via Nuitee
B
Barbara • couple • pl
10
2026-06-26 • via Nuitee
S
Sophie • couple • fr
7
Pros:

Location

Cons:

Breakfast not great level

2026-06-25 • via Nuitee
X
Xavier • solo_traveller • es
2
Pros:

Tot molt normalet.

Cons:

Només 1 ascensor
Ascensor molt concorregut i CALURÓS
Molt soroll a l'habitació : aire condicionat sorollós
Soroll al passadís
Habitacio "luxe" molt justeta

2026-06-24 • via Nuitee
I
Ilana • solo_traveller • il
8
2026-06-22 • via Nuitee
F
floriana • solo_traveller • it
7
Pros:

La posizione

Cons:

Colazione molto scarsa

2026-06-21 • via Nuitee
O
Olive • solo_traveller • be
9
Very pleasant
Pros:

The staff are very helpful. Very attractive building

Cons:

There was Muzak in the bedroom corridor which was loud and unnecessary

2026-06-21 • via Nuitee
A
Alison • couple • sg
8
We would definitely recommend Hotel Ortigia even if the rooms were small. The breakfast had a good selection. Staff very
Pros:

Location was good and staff helpful

Cons:

Rooms were too small

2026-06-19 • via Nuitee
A
Annie • couple • sg
7
Pros:

Had a great location

Cons:

The rooms were tiny( we had expected that)

2026-06-17 • via Nuitee