Globales Janeiro

Hotels
•
Hoteles Globales
8.8 (868 reviews)
Via Diagonal, 4 , Can Picafort , ES

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
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Review Highlights

Pros:
Excellent location near the beach and local shops
Two attractive pools and a pleasant spa area
Friendly, helpful staff and strong animation team
Housekeeping staff praised for extra assistance (e.g., providing umbrellas)
Water dispensers available on site
Cons:
Breakfast frequently criticised (missing items, mass-serving, inconsistent availability)
Ants/dirty room reports and some concerns about pool cleanliness
Overbooking/relocation and at least one unfriendly reception experience
Towel shortages and extra charges for late/short pool use
Fitness room located in a different hotel and some paid spa services
Food quality variable (tough meat; not always matching price/expectations)
Animation noise late into the evening affecting sleep for some guests

Categories

Cleanliness
8.2
Multiple mentions of ants and at least one 'dirty room' report; pools sometimes described as not very clean — overall below target but not catastrophically poor.
Service
9.5
Several positive comments about very friendly and helpful staff, good animation team and cleaning staff praised; one report of unfriendly reception at an alternate hotel but overall service is a strong point.
Location
9.8
Consistently praised — close to the beach, shops nearby and in a quiet, convenient spot; location is a clear strength.
Room Quality
8.5
Mixed: reports of rooms needing refresh, limited storage, misplaced air-conditioning and one report of being moved to a different hotel; overall slightly below target.
Amenities
9
Two attractive pools, spa area and sports pool noted; fitness room located in another hotel and some spa services are pay-extra, plus towel shortages — still a positive amenity offering overall.
Value for Money
8
Guests mention paying extra for short pool use, breakfast quality not matching expected 4-star level and some feeling the price is high for the standard received.
Food and Beverage
8.6
Repeated complaints about breakfast service (missing items, mass-serving) and some poor meal quality (tough meat), though some guests noted improvement compared to previous stays.
Overall Experience
8.8
Mixed but generally positive: very good location and staff/animation balance several operational issues (overbooking, noise, cleanliness problems); set to the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-16 08:16

Property Description

Luxurious Beachfront Hotel & Spa

Stunning Views and Relaxation
Indulge in the bright rooms with private balconies offering great views, equipped with air conditioning and satellite TV. Unwind at the spa center with a sauna, fitness center, Turkish baths, and on-site massages.

Gourmet Dining and Entertainment
Savor Mediterranean and international dishes at the buffet restaurant with show cooking. Kids can have fun at the play area and games room while you enjoy the regular entertainment programme.

Book your stay at Ferrer Janeiro Hotel & Spa for a perfect blend of luxury, relaxation, and entertainment.

Important information:

Please note that children under 7 years old are not allowed in the spa facilities.

Reservations of 5 rooms or more may be subject to different policies and supplements.

Drinks are not included in the half board rate.

Please note that pool heating is available from March to April and the hotel was recently renovated.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

8.8
Based on 868 reviews
Cleanliness: 8.2
Service: 9.5
Location: 9.8
Room Quality: 8.5
Amenities: 9
Value for Money: 8
Food and Beverage: 8.6
Overall Experience: 8.8
M
Mon • solo_traveller • es
10
Cap de setmana de relax
Pros:

Sobre tot la tranquil·litat la neteja i el personal

Cons:

No hi ha res que no m.hagi agradat

2026-09-18 • via Nuitee
M
Miguel • solo_traveller • pt
4
OVERBOOKING - DESILUSÃO
Pros:

O pequeno almoço, era de facto muito bom, com muitas opções.
A piscina exterior é bastante agradável, tem bastantes espreguiçadeiras.

Cons:

No dia do check in, pagamos e após o pagamento informam-nos que estavam overbooking e que teríamos de passar a primeira noite no hotel ao lado. Uma vergonha porque tínhamos reserva há 2 meses. Ninguém nos avisou de nada.
Como compensação ofereceram meia pensão ou tudo incluído nos últimos dias, algo que recusamos pois passamos a maior parte do tempo fora do hotel, foi um desrespeito terem cobrado a noite que passamos fora do alojamento, quando a culpa foi do hotel.
O serviço de quartos deixa muito a desejar, cada dia tínhamos menos toalhas no quarto e ficaram com uma toalha da minha esposa, que tínhamos levado de Portugal.
Na generalidade ficamos muito desiludidos com o comportamento do hotel na nossa situação.

2026-09-15 • via Nuitee
E
Estibaliz • couple • es
8
2026-09-15 • via Nuitee
A
Anibal • solo_traveller • es
10
2026-09-14 • via Nuitee
S
Silvia • couple • it
5
Benino deludente, per essere un quattro stelle ci aspettavamo di meglio
Pros:

Ottima posizione
Mediamente abbastanza pulito
Ottimi i cocktail nel bar, per chi non usufruisce dell’all inclusive, un buon rapporto qualità prezzo
Veloce ed efficiente lo staff

Cons:

Servizio di pulizia camera discreto, ma tavaglie da bagno spesso sporche ( lavate ma macchiate) e per un 4 stelle mancano dettagli che fanno la differenza
Gli ascensori erano 2, uno fuori servizio per tutta la settimana e l’altro si è guastato 2 volte, considerando che hanno 5 piani e diverse persone anziane con problemi … pessimo
Cucina da 1 a 10 diamo 5, tanta scelta, ma di bassa qualità, priva di sapore e anche qui, mancano dettagli che fanno la differenza per un quattro stelle ( es l’olio per i condimenti potrebbero mettere anche un extra vergine anziché un oliva )

2026-09-14 • via Nuitee
J
Javier • solo_traveller • es
8
Muy buen hotel
Pros:

Todo en general

Cons:

Nada

2026-09-14 • via Nuitee
K
Kamila • couple • pl
6
Bylo ok, ale troche za drogo na ten standard.
Pros:

Bliskość plaży i mily personel

Cons:

Slabe wifi
Glosna ulica za oknem mimo opisu hotelu o cichej uliczce za oknem
Lazienka (dziwne okno miedzy pokojem a lazienka, uciekajaca woda spod prysznica zalewajaca lazienke, czystosc do poprawki).

2026-09-14 • via Nuitee
N
Nicolás • extended_group • ch
8
2026-09-13 • via Nuitee
C
Caata007 • family_with_children • es
10
2026-09-13 • via Nuitee
L
Luis • solo_traveller • es
6
Pros:

The staff is very kind and nice.

Cons:

Room was not clean att arrival, and the A/C had musty smell. The shower was uncomfortable becaise the isolation was not good and the water run out from shower.
There was just one lift as the other was out of servicehe lift of the building and the one working was very slow.
About the food, it was partially good and partially bad, and salad was not fresh.

2026-09-12 • via Nuitee
M
Mehdi • solo_traveller • ie
10
Great experience, staff are amazing and the location is great
Pros:

Food- swimming pool- Spa - open bar - entertainment - gym

Cons:

Bed was not too cosy and my first day I had to be placed in Sarah Hotel for the first night due to a mistake in reservation

2026-09-12 • via Nuitee
S
Sabrina • couple • ch
6
2026-09-12 • via Nuitee
Ângela • solo_traveller • pt
5
Pros:

A piscina era muito boa, e o pequeno almoco tambem era muito variado, mas a qualidade dos produtos era mais ou menos, existia pouca variedade de fruta, e os sumos eram de maquina.

Cons:

São pequenos apartamentos que a nível de comodidade daria 2 de 5 estrelas pois, tinham o básico, frigorífico, estendal, mas a casa de banho cheirava a esgoto. Tinha uma televisão no quarto enorme parecia que estava no cinema, que para a saude faz super mal, uma televisao tao grande. E o facto de ser apartamento fiquei noutro edifício ou seja para ir ao pequeno almoço ou à piscina tinha que passar a rua. O sistema de abertura de porta do apartamento tbm nao é o mais pratico, era pulseira no braço, nao acho cómodo preferia um cartão.

2026-09-11 • via Nuitee
P
Péter • couple • be
7
A great place, but compared to last year....
Pros:

This was our second time at Janeiro, as we love the people working there and the overall vibe - a special shout-out to Espe, Vanessa, Eli and Jorge who made our stay amazing! As a gay couple, we felt welcome and accepted. We spent two weeks there without a care in the world - our rooms were kept clean, the food was always great and the pool was wonderful. I especially like the access to the gym and the spa. The waiters are the most amazing who always have a nice word or two to you, they are extremely friendly with kids.

Cons:

As it was our second time, we noticed that the place has downgraded in many aspects, and could feel how the management is sticking to every penny. Some systems were changed and felt like the needed repairs, maintenance and upkeep were not done. Compared to last year (when the place was managed by Ferrer and not Globales...), we noticed:
- the spa was disappointing this year with many features turned off and the main pool area being cold.
- the wifi kept having issues and had a much smaller reach. I had to use 5G so much that my plan ran out of it.
- one of the elevators was down the whole time we were there and not repaired. Waiting and getting an elevator could take up to 5-10 mins.
- the token system simply makes you hydrate less. The cups were changed to smaller ones so getting your daily water / drink intake means always getting up, waiting in a long line over and over again. Queueing at the bar can take up to 5-10 mins.
- the choice of food was downscaled. There was barely any alternative to milk at breakfast, food displays were not showing the correct information about the actual item, there was a lot of repetition, and most importantly, the trays and bowls were not filled up on time.
- the aquagym sessions gave the feeling of "let's get this done with", while last year they were a delight and a real workout before spending the whole day on the sunbed.
All the above comes with the general feeling that workers (waiters especially both in the dining area and the bar) are overworked. They do their best and they put their heart into their job, but they are simply not enough to handle this amount of people, plates, requests and all. The heart of this place lies in the workers who make your day with their smile and it felt bad to see them so overworked. If it's because of Globales taking over, I'm afraid it was a bad decision...

2026-09-04 • via Nuitee
J
Joanna • extended_group • pl
10
2026-09-04 • via Nuitee
R
Roxana • solo_traveller • ro
8
2026-09-04 • via Nuitee
A
Arunas • solo_traveller • gb
10
2026-09-03 • via Nuitee
M
Marta • extended_group • pl
10
Pros:

Fajny obiekt

2026-08-31 • via Nuitee
M
Martorell moya • solo_traveller • es
10
2026-08-31 • via Nuitee
R
Roy • solo_traveller • gb
8
2026-08-30 • via Nuitee