Coco Ocean Resort & Spa

Hotels
8.3 (230 reviews)
One Bamboo Drive, Kombo Coastal Highway, Bijilo, The Gambia, West Africa , Bijilo , gm

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Quality food
Cons:
Cleanliness issues
Limited amenities
Inconsistent service

Categories

Cleanliness
7.94
Some reviews mentioned missing items in the room and sporadic issues indicating cleanliness could be improved.
Service
8.91
Numerous positive comments on staff friendliness and helpfulness, with several staff members being specifically praised.
Location
8.45
The location is positively highlighted, being great and convenient for guests.
Room Quality
7.9
Room conditions mentioned as tired and needing better amenities like TV options.
Amenities
8.43
The amenities were generally appreciated, but there were some mentions of poor Wi-Fi.
Value for Money
7.89
Some felt the experience didn’t quite match expectations for the price based on service inconsistencies.
Food and Beverage
8.44
Food quality received praise, but some suggested a need for more variety.
Overall Experience
8.41
Despite some criticisms, guests generally enjoyed their stay and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:11

Property Description

Luxurious Accommodation
Coco Ocean Resort & Spa offers elegant rooms with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even feature balconies with stunning sea views. The hotel ensures a comfortable stay with plush bedding and complimentary toiletries.

Relaxation and Wellness
Guests can unwind at the outdoor swimming pool, indoor pool, or sauna. The fitness centre is perfect for those looking to stay active during their vacation. Additionally, the garden and terrace provide serene spaces to relax and enjoy the surroundings.

Convenient Services
With a 24-hour front desk, airport transfers, and room service, Coco Ocean Resort & Spa ensures a hassle-free stay for all guests. Stay connected with free WiFi throughout the property and make use of the free private parking. Ready to experience luxury and relaxation at Coco Ocean Resort & Spa? Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BJL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 230 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
R
Reinhard solo_traveller de
8
Immer noch besonders
Pros:

Das Hotel ist und bleibt ein besonderes Erlebnis in Gambia, auch wenn inzwischen einige Resorts entstanden sind, die moderner, schicker und komfortabler sind.
Doch die Atmosphäre und insbesondere das SPA sind unschlagbar- auch wenn der schöne Pool im Spa momentan geschlossen ist. Auch die Küche ist ausgezeichnet, wenngleich die Auswahl beim Frühstück eher bescheiden ist.
Es gibt jetzt auch ein Thai Restaurant inklusive thailändischem Koch, das echtes Bangkok Feeling vermittelt.
Das Personal ist sehr engagiert, manchmal etwas drüber, aber besser als umgekehrt.

Cons:

Der Zahn der Zeit nagt unübersehbar an allen Ecken und Kanten, und die Zimmer sind inzwischen doch etwas outdated. Man wird sich was überlegen müssen wenn man mit den modernen 5 Sterne Resorts mithalten will.

2026-05-19 via Nuitee
M
Majstrenko solo_traveller de
10
2026-05-17 via Nuitee
G
Gabriele solo_traveller es
9
Pros:

Alles!!! Sehr freundliches, aufmerksames Personal, sehr schöne Anlage und angenehme Ruhe.

Cons:

Im Spa war es etwas unfreundlicher und kühle Temperatur.

2026-05-17 via Nuitee
S
Sandra family_with_children sn
8
2026-05-15 via Nuitee
K
Katharina solo_traveller de
10
2026-05-14 via Nuitee
S
Sunil solo_traveller de
10
Toller Aufenthalt
Pros:

Ein sehr schönes Hotel.
Einfach wunderbar alles.

Cons:

Alles top

2026-05-10 via Nuitee
G
Gabriele solo_traveller es
9
2026-05-09 via Nuitee
J
Joan solo_traveller es
1
Un auténtico mal sueño y pesadilla
Pros:

La verdad, una gran decepción.

Cons:

El trato es el peor en un hotel de calidad que jamás he tenido.

2026-05-09 via Nuitee
P
Peter WIEN solo_traveller at
10
2026-05-05 via Nuitee
J
jaak solo_traveller be
8
2026-05-01 via Nuitee
G
Gabriela couple gb
7
2026-04-28 via Nuitee
K
Keith solo_traveller gb
10
Pros:

Absolutely fantastic hotel.

2026-04-26 via Nuitee
G
Gary Banstead solo_traveller gb
8
Pros:

Beautiful setting

Cons:

Beach bar wasnt great for
choice but wnd of season

2026-04-26 via Nuitee
K
Kabir M solo_traveller ng
8
Pros:

Nearness to the ocean and the weather
No need for Airconditioner and fan

Cons:

The entrance door and the key need to be made more secure
The window blinds do not cover the windows adequately and light penetrates inside the room as if you have not switched off the lights in the room when you want to sleep. There is the possibility of outsider seen you in the room

2026-04-25 via Nuitee
B
benji solo_traveller be
10
Pros:

Een oase van rust, mooie locatie.

2026-04-21 via Nuitee
G
Gabriela couple gb
6
All in all 50/50 too hit and miss for the price and exceptions are definitely not met
Pros:

Location

Cons:

Room was not clean the first night. Dust, food and drink marks on the night stands, window left open in the bathroom so full of mosquitos. We checked in after 9pm and went for a drink and when we finally realised that the room was not clean we were too tired to let anyone know. We told housekeeping in the morning and the second day it was cleaned and how it should have been from day one. We also had a huge discussion when ordering drinks at the beach bar and first the wrong drink was served which I accepted and happily paid for but then we got over charged in another and when I mentioned it I was told in a really patronising tone to just pay whatever I want so I can go hang around the beach and sleep all day. We were supposed to come back that week for family lunches, but after that we decided not too. Used the spa facilities and the ladies in there were fabulous, helpful, friendly and loved the massage.

2026-04-20 via Nuitee
N
Njai family_with_children gm
1
Pros:

Beakfast was good and some of the staff were nice

Cons:

I forgot my Qcell mifi router in room 74 since Tuesday and it is still yet to be found. I expected a better turnaround and some of the staff have been rude during this stage

2026-04-16 via Nuitee
H
Hannah solo_traveller gb
9
2026-04-05 via Nuitee
M
Matarr solo_traveller gm
10
2026-03-30 via Nuitee
E
Ella-Marie solo_traveller us
10
2026-03-29 via Nuitee