Candlewood Suites Fredericksburg by IHG

Hotels
Candlewood Suites
7 (386 reviews)
4821 Crossings Court , Fredericksburg , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Good value for money
Convenient amenities
Cons:
Cleanliness issues
Insect infestations
Limited utensils in rooms
Noise in rooms

Categories

Cleanliness
4.14
Multiple mentions of roaches and dirty sheets indicate significant cleanliness issues.
Service
8.11
Staff received positive remarks, with examples of going above and beyond.
Location
8.15
Consistent praise for the location being convenient and close to amenities.
Room Quality
6.1
Issues reported with room layout, noise, and cleanliness affect quality.
Amenities
7.13
Amenities are generally well-received, though reports of limited utensils noted.
Value for Money
8.09
Good perceived value, though certain amenities could improve the value proposition.
Food and Beverage
7.14
No specific comments on food quality; assumes standard offerings.
Overall Experience
7.11
A mix of positive and negative experiences leading to a balanced overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:06

Property Description

Convenient Location and Self-Catering Accommodation
Situated just 6 miles from Fredericksburg city center, Candlewood Suites offers self-catering studios and suites with free Wi-Fi. Select units feature fully-equipped kitchens, making it perfect for extended stays.

Business Center and Well-Equipped Gym
The hotel boasts a business center for professionals on the go and a modern gym for fitness enthusiasts. Stay productive and active during your stay at Candlewood Suites Fredericksburg.

On-Site Store and Laundry Facilities
Enjoy the convenience of an on-site store offering snacks and beverages, ideal for quick bites. Additionally, take advantage of the laundry facilities available, making long stays hassle-free.

Book now and experience a comfortable stay with us at Candlewood Suites Fredericksburg!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Location

Guest Reviews

7
Based on 386 reviews
Cleanliness: 4.14
Service: 8.11
Location: 8.15
Room Quality: 6.1
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.11
J
Jewell couple us
5
It was not what I expected for a IHG hotel Suite.
Pros:

NA

Cons:

Checkin and the assignment of my first room. The first assigned room on the 4th floor was not efficient to stay in. The second assigned room was decent.

2026-07-25 via Nuitee
W
watters family_with_children us
6
I need a long-ish term room, until I can find an apartment, but there have been issues.
Pros:

I like the recliner in the room. My 83-year old mother sometimes finds the chair more comfortable to sleep in.

Cons:

Additional charges on my card twice. Not $10-$20. Hundreds of dollars. The manager said Booking.com charged me the wrong rate.

2026-07-22 via Nuitee
S
Shafiqullah solo_traveller us
1
Cons:

On my travel day, hotel called me that due to no room availability they canceled my reservation which I already paid for and received confirmation. This hotel management is unprofessional with unreliable services.

2026-07-22 via Nuitee
C
Christina Thompson extended_group us
10
2026-07-02 via Nuitee
A
April solo_traveller us
10
2026-06-25 via Nuitee
N
NADINE extended_group us
4
The entire stop and management need to be retrained
Pros:

The location was perfectly fine right off the highway next to a gas station that we needed and it was close to our event.

Cons:

There was no clear sign to show where the front of the business was. We drove around the entire building to find the entrance. The room I booked a double room was giving away to someone else. We were forced to get a roll away caught. My other friend book herself a separate room that night. The rooms weren't clean the carpet was dirty. Front desk could not explain to us why. They said there was no staff. Try to reason manager on the phone she was not helpful.

2026-05-30 via Nuitee
R
Robert solo_traveller us
10
2026-05-28 via Nuitee
C
cassandra solo_traveller us
1
No help
Pros:

Nothing

Cons:

They canceled my reservation bc they overbooked and dis not bother to help me find other accommodations

2026-05-22 via Nuitee
P
Popwell solo_traveller us
1
Cons:

I booked through booking.com and they haven’t sent me a refund. And no one will get back with me. You guys called and said there was no availability after I already paid for it.

2026-05-21 via Nuitee
S
Steven solo_traveller us
1
Not pleased at all
Pros:

There was nothing to like hotel called me and canceled at last minute

Cons:

There was nothing to like hotel called me and canceled at last minute

2026-05-13 via Nuitee
G
Gabrielle solo_traveller us
1
Stay cancelled at 3pm day of by staff due to overbooking
2026-05-12 via Nuitee
R
reese couple us
5
2026-05-12 via Nuitee
K
Keys solo_traveller us
1
2026-05-08 via Nuitee
R
Rakim solo_traveller us
1
2026-05-07 via Nuitee
R
Rakim solo_traveller us
1
Pros:

Nothing

Cons:

20 plus roaches in the room

2026-05-02 via Nuitee
D
Dennis solo_traveller us
1
2026-04-28 via Nuitee
R
Rakim solo_traveller us
8
2026-04-22 via Nuitee
M
Minor solo_traveller us
10
2026-04-17 via Nuitee
L
Latasha couple us
2
2026-04-16 via Nuitee
M
Mathew family_with_children us
1
Pros:

Nothing.

Cons:

Made a reservation and even got a confirmation but then received a call 30min later that room was not available.

2026-04-16 via Nuitee