Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location and views
Friendly, helpful staff in many reports
Spacious, well-equipped rooms
Beautiful room decor / installations (for many guests)
Abundant and varied breakfast (reported by several guests)
Welcoming bar staff
Cons:
Pool closed and some amenities not working (sauna, changing rooms)
Breakfast area overcrowded/noisy and variable quality
Maintenance issues / aging facilities (broken light controls, general wear)
Check-in/out delays and front desk handling problems
Instances of double billing (laundry) and invoice errors
Smoking smell reported in at least one room
Staff language barriers (limited English) and perceived chaotic management

Categories

Cleanliness
7.2
Mixed reports: some guests note cleanliness and 'sauber', others report dirty change rooms, smoking smell in a room and maintenance-related cleanliness issues.
Service
8.1
Generally praised staff (friendly, 'personnel aimable', 'super amable', bar staff very nice) but repeated operational complaints: long check-in/out, double laundry charge, language barriers and chaotic management.
Location
9.4
Consistently positive: multiple mentions of very good location, great views ('fantastischer Blick', 'vistas inmejorables', '地理位置优越').
Room Quality
8.8
Many guests call rooms 'magnifique' / 'muy amplias y super bien equipadas' with excellent views; some reports of aging fixtures and a broken light control leading to room changes.
Amenities
7
Mixed: some praise 'installations insuperables', but others report amenities unavailable (pool closed, sauna not working) and dirty changing rooms.
Value for Money
7.9
Generally seen as reasonable given location and room quality, though issues like double charges, invoice errors and perceived F&B cost-cutting reduce perceived value for some guests.
Food and Beverage
7.4
Varied feedback: several guests praise abundant, varied breakfast, while others find breakfast overcrowded, noisy or of inconsistent quality and report cost-cutting in dining.
Overall Experience
9
Overall positive impressions ('La mejor opcion', 'Will be back') driven by location, room quality and friendly staff, tempered by operational and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Luxurious Accommodations Above the City

Located in the heart of Gulou Square, InterContinental Nanjing offers 433 modern rooms above the 49th floor, providing guests with stunning views of the Nanjing city skyline. Each room is equipped with top-notch amenities including flat-screen TVs, PM 2.5 air purifiers, and stylish decor. Certain rooms even offer breathtaking lake views, ensuring a truly memorable stay.

A Haven of Relaxation and Dining

Guests can unwind at the indoor and outdoor pools, rejuvenate at the SPA, or stay active at the fitness center. With four restaurants offering gourmet cuisines and two of the highest restaurants in Jiangsu province, including Prime Restaurant•Bar•Lounge on the 78th floor, dining at InterContinental Nanjing is a culinary experience like no other.

Convenience and Exceptional Service

Conveniently located just minutes away from key attractions, the hotel offers free parking, currency exchange services, and car hire facilities for guests to explore Nanjing. The attentive staff is always ready to assist, making your stay truly exceptional.

Book your stay at InterContinental Nanjing for an unforgettable experience in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Aug 24, 2026 until Wed, Jun 30, 2027
Swimming pool: Closed from Mon, Aug 31, 2026 until Thu, Sep 3, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NKG

Location

Guest Reviews

8.1
Based on 143 reviews
Cleanliness: 7.2
Service: 8.1
Location: 9.4
Room Quality: 8.8
Amenities: 7
Value for Money: 7.9
Food and Beverage: 7.4
Overall Experience: 9
S
Simon • solo_traveller • fr
10
Pros:

Hôtel bien situé
Personnel aimable
Chambre magnifique

Cons:

Rien

2026-10-31 • via Nuitee
K
Katrin • couple • de
9
Pros:

Schöne Ausstattung, sauber und fantastischer Blick auf den See bzw. Fluss.

Cons:

Zum Frühstück sehr voll und laut, jedoch sehr viel Auswahl.
Personal spricht wenig Englisch.

2026-10-30 • via Nuitee
M
Monica • couple • es
10
La mejor opcion
Pros:

Esta bien ubicado y es de facil acceso ya que en China siempre vas a necesitar coche. Tiene unas vistas inmejorables. El personal es super amable. Las instalaciones son insuperables, habitaciones muy amplias y super bien equipadas. El desayuno es de lo mejor, abundante y variado

2026-10-28 • via Nuitee
E
Edith • couple • fr
6
Ok, but I really disliked that you charged me twice for laundry, once on room 6916’s deposit and also added to my bill.
Pros:

Being high up

Cons:

Breakfast buffet to big, quality not good. You would do better having less dishes but higher quality!

2026-10-24 • via Nuitee
N
Natalia • extended_group • pl
9
2026-10-18 • via Nuitee
M
MacDonald • extended_group • hk
3
Average
Cons:

Pool was closed and change rooms were dirty and sauna etc not working. Also smoking smell in my room.

2026-10-15 • via Nuitee
C
Chang • couple • tw
8
2026-09-12 • via Nuitee
N
nlycas • solo_traveller • fr
9
2026-09-07 • via Nuitee
F
Faye • solo_traveller • gb
10
Pros:

A lovely hotel. Will be back! The bar staff (where I worked most nights during my stay) were so nice.

Cons:

Nothing

2026-09-03 • via Nuitee
賓紘 • couple • tw
8
Cons:

退房時櫃檯被佔用太久

2026-08-26 • via Nuitee
A
Alexandre • couple • cn
5
这个价格可以考虑附近的全季
Pros:

地理位置优越

Cons:

设施老化，房间灯控坏了，半夜换房间。入住时间办理等太长，办理后回来拿房卡员工找不到系统录入的客人信息，房卡刷得无效，只能坐电梯，连续找了前台三次才处理明白。餐饮明显在节约成本，菜品一般，早餐不提供餐巾，只有纸巾，离店后发票金额开错。酒店管理混乱，没有总经理只有duty manager.

2026-08-02 • via Nuitee
A
Anastasios • solo_traveller • gr
10
2026-08-02 • via Nuitee
K
Kubat • couple • cn
10
2026-05-03 • via Nuitee
H
Hui-Ling • couple • tw
8
2026-04-28 • via Nuitee
A
ahmet fatih • extended_group • tr
6
Cons:

Eski

2026-04-25 • via Nuitee
S
Sanne • couple • nl
7
2026-04-19 • via Nuitee
Y
Yoke Sim • family_with_children • sg
9
Pros:

Level 61, excellent view of the lake

Cons:

Pay for breakfast

2026-04-17 • via Nuitee
幸龍 • solo_traveller • tw
9
Pros:

Location

2026-04-13 • via Nuitee
D
Danqi • couple • be
9
2026-03-23 • via Nuitee
E
Emmanuel • family_with_children • es
10
Great hotel in a great neighborhood.
Pros:

The size of the room and the views of the lake.

Cons:

Dirty windows.

2026-03-21 • via Nuitee