Holiday Inn Express Colchester by IHG

Hotels
Holiday Inn Express
8 (2247 reviews)
Birchwood Road , Colchester , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly service
Clean rooms
Good breakfast options
Cons:
Cleanliness issues
Breakfast availability
Heating problems

Categories

Cleanliness
6.96
Multiple mentions of cleanliness issues including stains and dirty towels.
Service
8.93
Generally positive comments about friendly and helpful staff.
Location
8.97
Convenient location for access to nearby areas and attractions.
Room Quality
7.92
Rooms were clean and well-equipped but had occasional noise issues and heating problems.
Amenities
7.95
Decent amenities but problems with heating reported.
Value for Money
8.41
Reasonable prices for the offered services.
Food and Beverage
6.46
Breakfast received negative feedback regarding availability and cleanliness.
Overall Experience
8.43
A generally pleasant stay overshadowed by some technical issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:40

Property Description

Modern Rooms with Amenities
Experience air-conditioned rooms with satellite TVs, free WiFi, and powerful showers at Holiday Inn Express Colchester.

Convenient Dining Options
Indulge in a continental breakfast each morning and grab a drink at the on-site restaurant and bar.

Attractions Nearby
Explore the award-winning Colchester Zoo just a short drive away for an unforgettable experience with over 260 species of animals and reptiles.

Book your stay at Holiday Inn Express Colchester for a comfortable and convenient stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 8 per day.

Location

Guest Reviews

8
Based on 2247 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 6.46
Overall Experience: 8.43
S
Silvia couple nl
7
Pros:

Slapen ging goed

Cons:

Airco werkte niet

2026-06-20 via Nuitee
M
Mhd solo_traveller se
8
2026-06-20 via Nuitee
K
Karen extended_group gb
9
Nice hotel . Good location . Friendly staff .
Pros:

The hotel was near to Ardleigh where we were visiting for a family party .
The room was clean and had everything we needed .
Reception staff were lovely and very helpful regarding check in and parking etc .
We travelled as a group of 9 plus our small dog .

Cons:

There wasn't anything not to like .
Breakfast was a bit of a let down but we had been told the day before that there was a wedding party staying at the Hotel too so it wasn't a surprise .

2026-06-20 via Nuitee
K
Kay solo_traveller gb
9
2026-06-20 via Nuitee
S
sylvia couple gb
8
Nice comfy hotel with great breakfast
Pros:

The staff were very nice and breakfast was very good

Cons:

Lack of staff in the evening - couldnt eat dinner at the hotel as tbey were quoting 1.5 hours which would be too late. Also lack of experience in the bar as beer pumps leaking and needed changing and no one knew how to sort it

2026-06-20 via Nuitee
K
Kay solo_traveller gb
8
Great for work in Colchester
Pros:

The location was ideal for me and the staff were very friendly

Cons:

Although meals were offered I thought the menu limited and there were no nearby locations to eat dinner

2026-06-20 via Nuitee
solo_traveller gb
8
2026-06-19 via Nuitee
S
Shirley couple gb
10
Lovely staff, clean comfy bed, good location
Pros:

Clean friendly helpful staff

Cons:

Breakfast was busy and food was slow to come out of the kitchen

2026-06-19 via Nuitee
B
Backhouse couple gb
10
Pros:

Was close to place we were going for wedding reception

Cons:

All good

2026-06-18 via Nuitee
S
Stephen solo_traveller gb
2
£100 PARKING FINE DESPITE BEING TOLD WAS FREE WITH IHG MEMBERSHIP
Pros:

Convenient to get to

Cons:

I checked in late evening and asked how I paid for parking. I was told if I was an IHG member this was free. I gave them my number, there was no mention of having to log into any computer system. I tried to confirm this on check-out but there was no-one on the reception desk. I subsequently received a £100 fine for failing to pay for parking!!! I appealed, sending details of my reservation and IHG number - this was rejected. BE WARNED

2026-06-18 via Nuitee
H
Henkjan solo_traveller nl
7
Pros:

Kort verblijf, alles ok. Ontbijt prima.

Cons:

Was ok allemaal.

2026-06-17 via Nuitee
D
David family_with_children gb
10
A great hotel and breakfast. Highly recommend!!
Pros:

Clean, friendly staff, nice amount of parking. Excellent breakfast, the whole party really enjoyed. (4,6,9 years old children)

Cons:

Was a little tricky to find.

2026-06-17 via Nuitee
B
Bernt solo_traveller no
10
Pros:

Alt

Cons:

Intet

2026-06-16 via Nuitee
L
Lindsay couple gb
9
2026-06-15 via Nuitee
M
Maureen solo_traveller gb
8
Pros:

Clean rooms and Breakfast

Cons:

Paying for parking even as a customer.

2026-06-15 via Nuitee
K
kimberley family_with_children ie
1
Horrible
Pros:

To be honest absolutely nothing it was a terrible stay.

Cons:

The room was so damp, the sheets and mattress damp and there was a smell in our room.
It was really disappointing.
The staff especially the morning of check out were unhelpful and had a strange attitude. We weren't from the area and needed help with a taxi and she told me to use uber- strange. Staff need training.

2026-06-15 via Nuitee
P
Paul solo_traveller gb
8
2026-06-15 via Nuitee
R
Robina family_with_children gb
1
Plenty room for improvement.
Cons:

There was a difference in treatment that, to me, felt uncomfortably close to racism, I would choose to doubt it because accepting that reality feels difficult and unsettling.

2026-06-15 via Nuitee
R
Robina couple gb
1
2026-06-15 via Nuitee
L
Lewis solo_traveller gb
9
Pros:

There were two proper beds instead of a sofa bed that we were expecting.

2026-06-15 via Nuitee