Hotel Indigo London Tower Hill by IHG

Hotels
Hotel Indigo
9.2 (552 reviews)
142 Minories , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Food
Cons:
Price

Categories

Cleanliness
9.41
The hotel was spotlessly clean, highlighting the high standards of cleanliness.
Service
9.88
Staff were welcoming, helpful, and very professional, contributing to an excellent service experience.
Location
9.42
The hotel is well-positioned near Tower Hill and major attractions with easy access to transportation.
Room Quality
9.37
Rooms were spacious, comfortable, and tastefully decorated.
Amenities
8.9
Amenities were adequate, with complimentary mini bar contents and a decent breakfast range.
Value for Money
8.36
Prices were on the higher side, typical for London, which may affect perceived value.
Food and Beverage
8.91
Breakfast was well-received with freshly made options, though limited feedback on other dining services.
Overall Experience
9.38
Overall stay was fabulous with a great combination of positive factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:16

Property Description

Indulge in Boutique Luxury
Experience the charm of individually designed boutique rooms at the new Indigo London Tower Hill Hotel. Enjoy complimentary Wi-Fi, Nespresso coffee, and flat-screen TVs in each room, along with a plush four foster bed and luxury Biology toiletries for ultimate comfort.

Unwind with Complimentary Amenities
Relax with a free soft drinks mini bar stocked with chocolates and beverages, ensuring a refreshing stay.

Convenient Location and Service
Benefit from full access to a 24-hour front desk and explore the city with ease, as the hotel is located just minutes away from Liverpool Street Underground Station. With London's city center a mile away and quick access to London City Airport, convenience is at your doorstep.

Book your stay at Indigo London Tower Hill for a luxurious and convenient London experience.

Important information:

Pets are not accepted unless they are guide dogs.

Off site car park available: Minories Car park. 1 Shorter Street E1 8LP.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

9.2
Based on 552 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.38
L
Linda couple gb
10
Great hotel, great location & we will definitely stay there again
Pros:

The room was much bigger than most London hotel rooms, bedding, towels & everything was spotless. Cold bottled water in the fridge was complimentary & really needed after a long train journey. Staff on reception especially Victoria was super helpful.
Freshly made breakfast was excellent & much better than a buffet version.

Cons:

Nothing

2026-08-09 via Nuitee
H
Harish couple gb
10
Enjoyable stay
Pros:

Good-sized, high-quality room with good working air conditioning.

Cons:

Nothing

2026-08-02 via Nuitee
T
Thuy Mai couple fr
9
2026-07-20 via Nuitee
E
Elaine couple gb
9
2026-07-20 via Nuitee
V
Volker couple de
8
Gute Stadthotel in Towernähe.
Pros:

Gute Lage in der Nähe des Towers in ruhiger Straße. Das Zimmer war mit 30 Qm großzügig dimensioniert und hatte eine gute Ausstattung, insbesondere gute Matratzen. Design-Bad mit wenig Ablagen. Hotel war etwas indisch inspiriert. Personal ist freundlich, hat aber spürbare Schwierigkeiten mit der englischen Sprache. Frühstück war ordentlich, aber übersichtlich. Übernachtungspreis war angesichts der staken Zimmernachfrage (WM/ Wimbledon, etc.) nicht günstig, aber in Ordnung.

Cons:

Verständigung mit dem freundlichen Personal war teilweise sehr schwierig. In der Dusche waren Haare zu finden.

2026-07-13 via Nuitee
N
Nicole couple ie
10
2026-07-05 via Nuitee
D
Dawn couple us
8
It was great and I would stay again.
Pros:

Location and style.

2026-06-28 via Nuitee
G
Giles couple gb
8
2026-06-25 via Nuitee
N
nophadolj Solo travel
10
Warm Welcome and Excellent Hospitality
Pros:

Excellent service from Natty at reception. He was friendly, professional, and made me feel welcome from the moment I arrived. Check-in was smooth, and he was always happy to help with any questions. Natty is a real credit to Hotel Indigo Tower Hill and helped make my stay enjoyable. Thank you!

2026-06-18 via Tripadvisor
D
David couple ch
5
2026-06-14 via Nuitee
C
Contented373 Couples Hobart, Greater Hobart, Tasmania
8
Very well located near to Tower Bridge.
Pros:

Had a pleasant overnight stay prior to embarking on a cruise ship and the hotel is certainly in a very good location situated so near to many tourist attractions.

The hotel staff were so accommodating in allowing early access to our room after a long international flight and also provided a late departure the following morning.

Clean and spacious rooms with a very comfortable bed and complimentary soft drinks and chocolate which we thought to be a nice touch.

Would certainly visit again when in London.

2026-06-08 via Tripadvisor
M
Michael solo_traveller za
8
2026-06-08 via Nuitee
J
Jennifer couple it
9
2026-06-04 via Nuitee
J
jonathan couple gb
10
2026-05-31 via Nuitee
E
emma couple gb
8
Pros:

Good breakfast although service was slow

2026-05-25 via Nuitee
G
Gerardine extended_group gb
10
2026-05-16 via Nuitee
E
Elena couple es
10
2026-05-04 via Nuitee
P
Petra couple at
10
2026-05-04 via Nuitee
N
NickGFC67 Couples Ashford, Kent, England
10
A lovely short stay
Pros:

Stayed for 1 night this week in an Executive room. Room was large and very comfortable with all the amenities we could want. Staff were friendly and efficient. Breakfast was lovely with hot items cooked to order.

Wouldn't hesitate to stay here again or to recommend

2026-05-03 via Tripadvisor
J
johnchv Business Spring, Texas
8
Great location, Clean
Pros:

Not far from my office so thought I would try it. Check in was great and fast, the person at the front desk was very helpful. The room was large and everything worked. Only couple things about the hotel room. the floors were very squeaky, that includes the room upstairs. So that woke me up a couple times. The bathroom was large but had a tiny vanity with no counter space, could also use more lighting in the bathroom. I did like the fact that there was water and soda for free in the mini fridge. Nice touch.
The Hotel restaurant was not very appealing. there was no in there and I asked the guy about beer and he said they had only two kinds in bottles. So i went to a pub.

2026-04-26 via Tripadvisor