Sutton Hotel Hakata City

Hotels
7.4 (1238 reviews)
Hakata-ku Hakata Ekimae 3-4-8 , Fukuoka , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor breakfast quality
Limited amenities

Categories

Cleanliness
7.15
Overall clean but mentioned some concerns in reviews.
Service
8.65
Staff were described as friendly and helpful.
Location
9.15
Conveniently located near transport and attractions.
Room Quality
7.65
Rooms are generally clean and comfortable but show some signs of age.
Amenities
6.65
Limited amenities, with requests for more variety.
Value for Money
7.15
Pricing is reasonable given the location and service.
Food and Beverage
5.15
Breakfast quality raised significant issues among guests.
Overall Experience
7.65
Overall satisfactory experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:31

Property Description

Modern Rooms with Free Wired Internet and Spacious Bathroom
Sutton Hotel Hakata City offers a comfortable stay with modern amenities including free wired internet in each room and spacious bathrooms, perfect for unwinding after a day of exploring the city.

Convenient On-Site Services
Guests can enjoy the convenience of on-site services such as a coin-launderette, dry cleaning, and photocopying services. The hotel also offers limited bicycle rentals for guests to explore the city at their own pace.

Prime Location near Major Attractions
Located just a 5-minute walk from JR Hakata Train Station, Sutton Hotel Hakata City is conveniently situated near popular attractions such as Ohori Park and Fukuoka Yahoo Japan Dome, making it an ideal choice for travelers looking to explore the city.

Book your stay at Sutton Hotel Hakata City for a relaxing and convenient experience during your visit to Fukuoka.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1238 reviews
Cleanliness: 7.15
Service: 8.65
Location: 9.15
Room Quality: 7.65
Amenities: 6.65
Value for Money: 7.15
Food and Beverage: 5.15
Overall Experience: 7.65
E
Emi • solo_traveller • jp
10
大満足な宿泊施設でした。
Pros:

宿泊したお部屋が想像以上に広くて、付いてた朝食🍚🥣も
とってもバラエティに富んでいて素晴らしいく良かったです。

2026-06-29 • via Nuitee
M
Masami • solo_traveller • jp
8
2026-06-15 • via Nuitee
M
Mei • couple • ca
8
The breakfast is excellent, room is clean and big, the washroom is spacious, staff are helpful and friendly.
Pros:

Room is big and clean

Cons:

Mattress is too hard
Pillow are too small and thin

2026-06-10 • via Nuitee
R
rumiko • solo_traveller • jp
10
Pros:

コンサートでの宿泊でした。朝からの荷物の預かり。朝食バイキングも美味しかったです。

2026-06-01 • via Nuitee
さわだ • solo_traveller • jp
8
2026-05-18 • via Nuitee
Y
YUKARI • solo_traveller • jp
5
高い
Pros:

チェックイン・アウトは
スムーズに出来た

Cons:

かねて利用しているホテルより
古い上に博多駅から少しだけ離れていたが
料金が2倍以上かかった
日曜日でいろいろイベントが重なり
部屋がなくて仕方なかったのですが

2026-05-17 • via Nuitee
リエ • solo_traveller • jp
6
2026-05-16 • via Nuitee
T
TOMOMI • couple • jp
8
2026-05-14 • via Nuitee
S
Shotaro • solo_traveller • jp
10
とても良かった
Pros:

立地が良かった

Cons:

特になし

2026-05-10 • via Nuitee
Y
YOUKO • couple • jp
8
フロントの方の対応が気持ちよかったです
Pros:

博多駅が近くて良かった

Cons:

隣の駐車場に停めることができなかった

2026-04-25 • via Nuitee
斉藤 • extended_group • jp
7
2026-04-17 • via Nuitee
G
Guillaume • family_with_children • fr
10
2026-04-05 • via Nuitee
K
kim • family_with_children • kr
9
Pros:

하카타역과 가까워 교통이 편리하고 공항 이동동선도 좋은곳임.

Cons:

더블침대가 조금 작음.

2026-03-29 • via Nuitee
K
KEIKO • family_with_children • jp
8
良かったです。
Pros:

部屋の中もきれいで良かったです。
朝食もとてもおいしかったです。
博多駅から近いので便利で助かりました。

Cons:

カギを入れて回しながら開ける事や照明をつける時にカギのキーホルダーを穴に入れなきゃ照明がつかない事や部屋の清潔さを保つのに利用者がいないと間に入ってベッドメイキングする事をチェックインの時に教えてほしかったです。

2026-03-28 • via Nuitee
Y
Yoko • couple • jp
7
2026-03-21 • via Nuitee
R
RUI • family_with_children • jp
7
2026-03-06 • via Nuitee
M
Megumi • solo_traveller • jp
7
Pros:

スタッフの方の笑顔が素敵でした

Cons:

スリッパをドア近くに置いてほしかった

2026-02-26 • via Nuitee
A
Aki • couple • jp
8
安く泊まれて良かった
Pros:

わりと綺麗だった点

2026-02-10 • via Nuitee
F
Fuka • couple • jp
8
2026-02-10 • via Nuitee
C
Chiyo • solo_traveller • jp
3
音楽フェスの寝泊まり
Pros:

スタッフの応対がよかった｡

Cons:

コーヒーなどのドリンクサービスがない｡

2026-01-28 • via Nuitee