Hotel Derlon

Hotels
8.4 (923 reviews)
Onze Lieve Vrouweplein 6 , Maastricht , nl

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable beds
Cons:
Outdated facilities
Issues with cleanliness
Limited amenities

Categories

Cleanliness
7.79
Mixed reviews about cleanliness with comments on worn carpet and dirty bathrooms. Needs significant improvements.
Service
9.76
Consistently praised for friendly and efficient service, even during challenging situations.
Location
9.3
Frequently mentioned as an excellent location for city trips, with great access.
Room Quality
7.25
Concerns about room age and needs renovation; mixed feedback on overall quality.
Amenities
8.28
Some positive comments about amenities like the Nespresso machine, but suggestions for improvement.
Value for Money
7.74
Comments suggest that the pricing doesn't match with the outdated facilities.
Food and Beverage
8.29
Good feedback on breakfast, though suggestions made for improvement in variety.
Overall Experience
8.76
Overall positive sentiment, with enjoyable stays reported despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:01

Property Description

Historic Charm with Modern Design

Derlon Hotel Maastricht seamlessly blends historic charm with modern design, offering a unique and luxurious experience for guests. The air-conditioned rooms feature flat-screen TVs and Nespresso coffee machines, ensuring comfort and convenience during your stay.

Culinary Delights and Fine Dining

Indulge in a gastronomic journey at Restaurant Derlon, where classic and contemporary dishes are prepared using fresh, local, and organic ingredients. Unwind at the champagne lounge or terrace with a selection of fine wines, creating the perfect setting for a memorable dining experience.

Convenient Location and Exceptional Service

Located in the heart of Maastricht's historic centre, Derlon Hotel is just a short walk from popular attractions and exclusive shops. With free WiFi, a 24-hour front desk, and proximity to the railway station, your stay is sure to be seamless and enjoyable.

Experience the perfect blend of history and luxury at Derlon Hotel Maastricht - book your stay now for an unforgettable getaway.

Important information:

Valet Parking is available on site. No reservation prior to arrival is needed. The costs are €49.50 per 24 hours.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Location

Guest Reviews

8.4
Based on 923 reviews
Cleanliness: 7.79
Service: 9.76
Location: 9.3
Room Quality: 7.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.76
6
626abdellatifs Business
6
Great Location and Helpful Staff, but Poor Wi-Fi
Pros:

Derlon Hotel has an excellent location right in the city centre, making it very convenient for exploring Maastricht. The staff were also very nice, friendly, and helpful throughout my stay.

There are, however, a couple of important negatives. The hotel can be quite noisy because of the Basilica bells, which ring every hour even at night. More importantly, the internet/Wi-Fi was very poor and kept cutting out frequently. It was completely unavailable for the first two days of my stay.

As I was travelling for business and needed to work from my room as well, the unreliable Wi-Fi was a major inconvenience. Overall, the location and staff were very good, but the internet service really needs to be improved, especially for business travellers.

2026-08-28 via Tripadvisor
N
Nancy couple nl
6
Benieuwd als het verbouwd is!
Pros:

De locatie

Cons:

Badkamer
Douch in ligbad
Gedateerd

2026-08-27 via Nuitee
J
Jacob extended_group nl
10
geweldig
Pros:

Locatie

2026-08-27 via Nuitee
M
Manon solo_traveller nl
10
2026-08-27 via Nuitee
B
Bert extended_group nl
7
Maastricht was super. Personeel ook.
Pros:

Uitstekend

Cons:

Kraan onder de douche slang lekte.
Geen pen en bloknootje. Geen info folders op de kamer.
Geen kleine verpakte zeepjes. Alleen 1 groot stuk. Niet handig.
Geen extra tandborstels te koop. Luxaflex onderaan was stuk. Erg veel lawaai buiten tot laat met oa muziek en het terras.Geen rustige kamer dus.

2026-08-24 via Nuitee
F
Francisco extended_group us
10
Clean, comfortable and great staff.
Pros:

Very comfortable, clean and friendly staff. Great location.

Cons:

Parking garage is a bit of a walk but that is normal in this area.

2026-08-23 via Nuitee
H
Harald extended_group de
9
2026-08-22 via Nuitee
S
Sabine couple de
8
2026-08-22 via Nuitee
R
Rika couple nl
10
Heerlijk hotel vriendelijk personeel
Pros:

Locatie vriendelijk personeel

Cons:

Niks

2026-08-20 via Nuitee
J
Jan couple be
8
Wij komen nog eens terug
Pros:

Goede badkamer en kamer airco en vriendelijk personeel. Ontbijt was gevarieerd en lekker en in een plezante ruimte.

Cons:

Niets omdat in het weekend de ontbijt ruimte later open was.

2026-08-19 via Nuitee
E
EmmyCora Family Nieuwegein
10
Great stay!!
Pros:

We were with 3, grandmother, mother and granddaughter, Booked the 3 p appartment, but the staff convinced us to take 2 rooms due to the heat. Worked out very well. They offered us 2 rooms at the front (loved it!), airconditioned and almost next to each other. We had a perfect stay, very friendly staff, perfect location and the restaurant was veggy-friendly. Didn't mention the breakfast room, best I've ever seen. You enjoy your breakfast in a Roman ruin! Thank you, see you next year!

2026-08-17 via Tripadvisor
M
Marion couple de
9
Pros:

Sehr gute Lage ..
Super freundliche Persoal

2026-08-17 via Nuitee
C
Charley couple us
10
Will definitely stay at the Derlon next year for the Andre Rieu concerts.
Pros:

Demi and staff were most accommodating and helpful in straightening out the awful mess I made with the reservation. Can't say enough good things about the professional and friendly staff. The outdoor dining area was most pleasant and enjoyable and the Derlon is within easy walking distance to the concert area.

Cons:

With the exception of the lady who's planning on going on to law school (she was outstanding) the outdoor food/drink service could have been better.

2026-08-17 via Nuitee
B
Bernhard couple de
9
2026-08-16 via Nuitee
N
Nadine couple nl
7
Prima kamer, goede service, geweldige ligging en vriendelijk personeel.
Pros:

Het ontbijt was goed. De kamer was goed schoon gemaakt. De ligging is uitstekend. Het personeel was heel erg vriendelijk en behulpzaam.

Cons:

Het bed was stuk. Stond aan 1 kant bij de voeten omhoog en dat ging dus niet naar beneden. De broekenpers functioneerde niet. Douchen kan niet apart, dus je moet in het bad douchen. Kamer is aan renovatie toe. Maar dat gaat binnenkort ook gebeuren hoorde wij.

2026-08-11 via Nuitee
B
Berdien family_with_children nl
7
Pros:

Riant appartement met twee verdiepingen en een dakterras. Ideaal voor een gezin. Mooie locatie, op eem rustig pleintje om de hoek van het hotel.

Cons:

Het was verouderd, maar er werd al gezegd dat het binnenkort gerenoveerd gaat worden, dus voor ons geen probleem. Maar ik vond het voor deze prijs niet oké dat er schimmel in de badkamer zat (kitranden en op voegranden en plafond). Dat is ongezond en onhygiënisch.

2026-08-11 via Nuitee
I
Irene solo_traveller nl
8
Pros:

De locatie en vriendelijk personeel!

2026-08-10 via Nuitee
D
de zeeuw couple nl
9
Heel erg leuk en gezellig
Pros:

Ruime kamer

Cons:

Nvt

2026-08-10 via Nuitee
M
M solo_traveller nl
8
Aanrader wat hotel betreft en de vriendelijke medewerkers.
Pros:

Mooi hotel super vriendelijke medewerkers, centraal gelegen op mooi plein

Cons:

Helaas vonden we wel dat bij het ontbijt niet snel werd aangevuld, ook al zou je vroeger ontbijten.

2026-08-09 via Nuitee
H
Hetty couple nl
7
2026-08-09 via Nuitee