The Residences at Crystal Towers

Hotels
•
Independent
8.8 (63 reviews)
Century Boulevard, Century City, Cape Town, Western Cape, 7441 , Cape Town , ZA
+27 21 552 0690

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Facilities

Boat tours nearby
Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Golfing nearby
Kayaking nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Amazing stay
Friendly and helpful staff
Great view
Cons:
Cleanliness issues
Room not ready
No hot water

Categories

Cleanliness
8.01
Attention to cleanliness needs to be relooked at.
Service
9.48
The staff is next level, they go above and beyond for you.
Location
9.52
Beautiful location with comfortable surroundings.
Room Quality
7.47
The apartment needs to be refreshed and had issues with room readiness.
Amenities
9
Lovely amenities, but furniture showing signs of wear.
Value for Money
8.96
A comfortable stay overall.
Food and Beverage
9.01
Standard quality for this hotel tier.
Overall Experience
8.98
Overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:06

Property Description

Experience the perfect blend of luxury and convenience at The Residences at Crystal Towers in stunning Cape Town.

Exceptional Accommodation
Make yourself at home in one of our 50 air-conditioned rooms, each equipped with full-sized kitchens, complimentary Wi-Fi, satellite programming, and all the comforts you need for a relaxing stay.

Delicious Dining Options
Indulge in delectable meals at Knife, with daily buffet breakfasts available from 7:30 AM to 10:00 AM. Your culinary experience is elevated, ensuring you're fueled for the day ahead.

Unmatched Accessibility
With complimentary self-parking and convenient airport shuttle services available on request, exploring Cape Town is effortless. Dive into nearby attractions like Canal Walk Shopping Centre and pristine beaches, all within a short drive.

Book your experience at The Residences at Crystal Towers today for an unforgettable stay in the heart of Cape Town!

Important information:

  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 63 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
M
mckinnonossie • NONE
8
Me time
Pros:

Great spacious fully fitted kitchen on open plan space dining room table and chairs within the apartment with stunning view.

2026-07-26 • via Tripadvisor
M
MARIE • couple • za
5
Totally not satisfied
Pros:

We often stay there and loved the place but this time was different. Except for the location it was bad

Cons:

We stayed in 610 - the bed was not a king, no dstv, no safe, no hairdryer. Fridge did not get cold enough. Our apartment was not cleaned on the second day after I phoned twice! Next day at 15h00 after we had to phone again

2026-07-25 • via Nuitee
N
Nepgen • extended_group • za
8
2026-07-24 • via Nuitee
F
Fahieza • couple • us
4
Location great! Not value for money.
Pros:

Location

Cons:

Not clean. Needs upgrading. Apartment, furniture, kitchen essentials, bedding, towels needs upgrading and replacing.

2026-07-24 • via Nuitee
F
Fathima • family_with_children • za
1
2026-07-23 • via Nuitee
P
Powerhour Solar • solo_traveller • za
5
Feedback room 203
Pros:

Location and facility

Cons:

Room 2 poor Lights, no small table next to bed, bed lamp stands on floor!!! - Euro sockets in Kitchen did not work to charge phones - TV channels very limited for price we paid, basin water in second bathroom very slow

2026-07-23 • via Nuitee
N
Ntshantsha • NONE • East London, Eastern Cape
8
Excellent
Pros:

This is a place to stay. Excellent service, clean rooms, secure place that is central to most parts of Cape Town. Highly recommended.

2026-07-22 • via Tripadvisor
X
Xinwa • solo_traveller • za
10
2026-07-22 • via Nuitee
R
Riedah • couple • za
10
Pros:

Overall perfect the rooms cleaned the parking space safe,I like that you need to tag your floor level even in the lift everything was worth the money...even the price paid online was shocking value for money will definitely be back.

2026-07-22 • via Nuitee
M
Mbuyiseni Pascal • couple • za
1
2026-07-20 • via Nuitee
W
Wessels • family_with_children • za
4
2026-07-19 • via Nuitee
T
Terence • couple • au
7
Love the staff and location was great.
Pros:

We enjoyed our stay overall, and the apartment offered a comfortable base for our vacation. However, it is beginning to show signs of wear and would benefit from some routine maintenance. A few lights were not working during our stay, and some of the wood veneer on the bedroom cupboards is peeling and requires replacement. The bed was acceptable, but a mattress topper or an upgraded mattress would significantly improve comfort. Overall, the property remains a good option, but a small investment in maintenance and updates would help keep these apartments attractive and relevant for future guests.

Cons:

We enjoyed our stay overall, and the apartment offered a comfortable base for our vacation. However, it is beginning to show signs of wear and would benefit from some routine maintenance. Overall, the property remains a good option, but a small investment in maintenance and updates would help keep these apartments attractive and relevant for future guests.

2026-07-17 • via Nuitee
S
Saeed • solo_traveller • ae
9
2026-07-17 • via Nuitee
G
Gerhard • couple • za
9
2026-07-17 • via Nuitee
T
Terence • couple • au
5
Great place and location, however requires a bit of maintenance.
Pros:

"The apartment was very spacious and comfortable, which made our stay enjoyable. The room size was definitely a highlight. However, there were a few maintenance and cleanliness issues that could be improved. Some of the lights in the apartment were not working, and there was noticeable dust and dirt behind the bedside tables. Overall, we had a pleasant stay, but addressing these minor issues would make the experience even better."

Cons:

We enjoyed our stay overall, and the apartment offered a comfortable base for our vacation. However, it is beginning to show signs of wear and would benefit from some routine maintenance. A few lights were not working during our stay, and some of the wood veneer on the bedroom cupboards is peeling and requires replacement. The bed was acceptable, but a mattress topper or an upgraded mattress would significantly improve comfort. Overall, the property remains a good option, but a small investment in maintenance and updates would help keep these apartments attractive and relevant for future guests.

2026-07-17 • via Nuitee
B
Batandwa • solo_traveller • za
10
2026-07-16 • via Nuitee
J
Justin • solo_traveller • za
10
2026-07-15 • via Nuitee
S
Stephanus D P • couple • za
8
Convieniently located close to main routes, shopping centre, restaurants and spa.
Pros:

Self catering, Fantastic views and spacious. Well equiped. Wifi and Netflix. Very comfortable bed and bedding.

Cons:

Found the door lock was sticky and unit not locked on arrival. Found old fruit underneath furniture in living area. Carpets are damaged in bedroom.
Traffic was a bit noisy early morning.

2026-07-14 • via Nuitee
S
Shehnaaz • couple • za
9
Pros:

Location was great.

Cons:

Having only one key per unit was a huge inconvience

2026-07-14 • via Nuitee
S
Shehnaaz • couple • za
9
2026-07-14 • via Nuitee