Comfort Hotel Sendai West

Hotels
•
Comfort
7.8 (1452 reviews)
Aoba-ku Chuo 3-5-11 , Sendai , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Room size too small

Categories

Cleanliness
6.99
Some reviews mentioned issues with cleanliness, such as damp carpets and bugs in the bathroom.
Service
8.46
Many reviews praised the staff for being friendly and helpful.
Location
8.5
Multiple reviews highlighted the convenient location near attractions and transportation.
Room Quality
7.25
Several reviews indicated the rooms were small or old, affecting their quality perception.
Amenities
7.48
Amenities were mentioned as basic, with some rooms lacking necessary items.
Value for Money
7.44
Some reviews felt the pricing was inconsistent with what was offered.
Food and Beverage
8.49
Breakfast was frequently mentioned positively, with many enjoying the variety and quality.
Overall Experience
7.76
Overall sentiment was generally positive, balancing the pros and cons outlined.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:53

Property Description

Modern Rooms and Free Wi-Fi
Comfort Hotel Sendai West, just a stone's throw away from JR Sendai Station, boasts modern rooms with complimentary Wi-Fi. Enjoy a delicious breakfast spread with freshly baked bread and hot soup, along with a welcome coffee upon check-in.

Convenient Amenities
Experience convenience with amenities such as a trouser press, mobile phone chargers, and air humidifiers available for use. Unwind with a selection of drinks from vending machines or freshen up your wardrobe at the on-site launderette.

Explore and Indulge
Discover nearby attractions like Tohoku University and the picturesque Matsushima Island. After a day of exploration, savor a mix of Western and Japanese cuisine at the buffet breakfast. Book your stay at Comfort Hotel Sendai West for a perfect blend of comfort and convenience.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SDJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1530 per day.

Location

Guest Reviews

7.8
Based on 1452 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 7.25
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.76
K
kanae • couple • jp
6
2026-07-03 • via Nuitee
T
Terence William • couple • nz
9
A lovely city, great food nearby, an affordable hotel at a good standard.
Pros:

Location is near the train station. As well, lots of eating places nearby. The breakfast is good. The staff were very helpful, especially with explaining the parking arrangements. A very pleasant stay

2026-07-02 • via Nuitee
T
Takasima • solo_traveller • jp
10
Pros:

格安で、朝食バイキングが良かったです〜駐車場が隣で大変ありがたかったです〜

Cons:

特にありません

2026-06-29 • via Nuitee
S
Sato • solo_traveller • jp
8
2026-06-29 • via Nuitee
浅野 • solo_traveller • jp
8
まぁまぁかな
Pros:

朝食が美味しかった。
種類も豊富で満足した。

Cons:

アメニティが充実していない。

2026-06-29 • via Nuitee
L
Lee • solo_traveller • hk
8
2026-06-28 • via Nuitee
K
kanako • extended_group • jp
9
よかった
Pros:

スタッフの対応が良い

Cons:

ダブルルームでまくら、スリッパ等 ひとつなのがいまいち

2026-06-28 • via Nuitee
M
Mikkel • solo_traveller • no
10
2026-06-27 • via Nuitee
孝 • solo_traveller • jp
8
2026-06-26 • via Nuitee
K
Keiko • solo_traveller • jp
8
Pros:

部屋の清掃が行き届いていた

2026-06-24 • via Nuitee
H
HISANORI • solo_traveller • jp
9
2026-06-24 • via Nuitee
K
KOICHI • solo_traveller • jp
7
Pros:

コンパクトでクリーンで、何より駅近くでリーズナブルです。
朝食も付いていてとてもありがたいのですが、毎回ほぼ同様のメニューでそこだけちょっと残念。

2026-06-24 • via Nuitee
M
Masashi • solo_traveller • jp
8
2026-06-23 • via Nuitee
G
Guy • solo_traveller • us
9
2026-06-23 • via Nuitee
M
MASAAKI • family_with_children • jp
6
Pros:

朝食はリーズナブル

Cons:

トイレが古い。廊下の音がうるさい。遮音性が低い

2026-06-21 • via Nuitee
C
Chung • solo_traveller • tw
9
Pros:

這是第二次住這間，整體來說蠻不錯的。

Cons:

早餐比較一般，不過這個價位還能接受。

2026-06-15 • via Nuitee
H
Hashimoto • solo_traveller • jp
8
2026-06-15 • via Nuitee
N
NEBUCHO • solo_traveller • jp
7
Pros:

駅と繁華街の中間にあるので便利でした

Cons:

祭りの時期だった為か金額は高かった

2026-06-12 • via Nuitee
S
Shinji • solo_traveller • jp
8
出張時のノンストレスタイム
Pros:

フリードリンクサービス、朝食の内容。

Cons:

徒歩時間の案内を見て、ホテルの場所がもっと駅近だと想像していた。

2026-06-11 • via Nuitee
S
satomi • solo_traveller • jp
8
普通
Pros:

仙台駅に近い。
無料朝食バイキングの質が良かった。(無料の割には)
ホテル専用ではなかったが隣りの🅿️でホテル割りで安く停められて良かった。

Cons:

アメニティーが無く残念。部屋着と同じくロビーに使いたい方だけ貰えると嬉しい。
ウェルカムドリンクもあると良い。

2026-06-09 • via Nuitee