Comfort Hotel Sendai West

Hotels
•
Comfort
7.8 (1495 reviews)
Aoba-ku Chuo 3-5-11 , Sendai , JP
+81 22-217-7112

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Room size too small

Categories

Cleanliness
6.99
Some reviews mentioned issues with cleanliness, such as damp carpets and bugs in the bathroom.
Service
8.46
Many reviews praised the staff for being friendly and helpful.
Location
8.5
Multiple reviews highlighted the convenient location near attractions and transportation.
Room Quality
7.25
Several reviews indicated the rooms were small or old, affecting their quality perception.
Amenities
7.48
Amenities were mentioned as basic, with some rooms lacking necessary items.
Value for Money
7.44
Some reviews felt the pricing was inconsistent with what was offered.
Food and Beverage
8.49
Breakfast was frequently mentioned positively, with many enjoying the variety and quality.
Overall Experience
7.76
Overall sentiment was generally positive, balancing the pros and cons outlined.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:53

Property Description

Modern Rooms and Free Wi-Fi
Comfort Hotel Sendai West, just a stone's throw away from JR Sendai Station, boasts modern rooms with complimentary Wi-Fi. Enjoy a delicious breakfast spread with freshly baked bread and hot soup, along with a welcome coffee upon check-in.

Convenient Amenities
Experience convenience with amenities such as a trouser press, mobile phone chargers, and air humidifiers available for use. Unwind with a selection of drinks from vending machines or freshen up your wardrobe at the on-site launderette.

Explore and Indulge
Discover nearby attractions like Tohoku University and the picturesque Matsushima Island. After a day of exploration, savor a mix of Western and Japanese cuisine at the buffet breakfast. Book your stay at Comfort Hotel Sendai West for a perfect blend of comfort and convenience.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SDJ

Location

Guest Reviews

7.8
Based on 1495 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 7.25
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.76
A
Anoek • couple • nl
5
Goede locatie, hygiene kan beter.
Pros:

Goede locatie, 10 min lopen van het Shinkansen station en dicht bij de winkelstraat en grotere winkelcentra.

Cons:

Het is een typisch business hotel en minder een toeristen hotel. Kamer zijn klein (staat wel netjes aangegeven in de booking listing), de hygiene in de kamer was okay, alleen buiten de kamer bijv. de liften waren niet schoon.

2026-09-18 • via Nuitee
角田 • couple • jp
8
2026-09-18 • via Nuitee
Y
YUKO • couple • jp
9
とても良い！
Pros:

朝食がすごく美味しかった！

2026-09-14 • via Nuitee
T
TOMOMI • couple • jp
10
Pros:

スタッフの方の対応がとても良かったです

2026-09-13 • via Nuitee
T
Tobias • solo_traveller • de
8
Good option close to Sendai station
Pros:

Location & service were great

Cons:

Nothing particular. Rooms are small as was to be expected.

2026-09-13 • via Nuitee
M
machiyo • couple • jp
8
Pros:

スタッフがとても親切でした

Cons:

アメニティが少なく他のホテルは入浴剤や女性用にヘアーキャップお顔の手入れ用などがありますがないことに逆に驚きました

2026-09-13 • via Nuitee
Y
YICHEN • couple • tw
9
Pros:

有雙腿按摩器超讚

Cons:

房間稍小

2026-09-12 • via Nuitee
S
Shu Ching • couple • tw
8
2026-09-10 • via Nuitee
H
horng • family_with_children • tw
5
Pros:

朝食一般

Cons:

這次入住的雙人房,房間太小

2026-09-09 • via Nuitee
Y
Yukiko • solo_traveller • jp
8
ロケーションは良かった
Pros:

ロケーション　チェックイン前の荷物あづかり　スタッフ対応

Cons:

アメニティ　ブラシがない

2026-09-09 • via Nuitee
N
NISHI • couple • jp
5
残念でした
Pros:

ホテルの方は対応が良かったです

Cons:

浴室にコバエのような小さい虫が何匹もいて残念でした。

2026-09-07 • via Nuitee
森 • solo_traveller • jp
7
Pros:

立地

Cons:

なし

2026-09-06 • via Nuitee
H
honma • solo_traveller • jp
6
2026-09-06 • via Nuitee
T
TETSUYA • couple • jp
3
普通
2026-09-06 • via Nuitee
Y
Yasumasa • solo_traveller • jp
3
Cons:

部屋が汚い

2026-08-28 • via Nuitee
H
HITOMI • solo_traveller • jp
8
2026-08-26 • via Nuitee
F
Feilan • couple • tw
9
2026-08-25 • via Nuitee
M
Menghui • extended_group • tw
5
位置不錯在車站附近，房間太小，行李打開沒有活動空間，但早餐免費吃
Pros:

距離車站附近

Cons:

房間太小

2026-08-21 • via Nuitee
M
Masataka • couple • jp
9
とても満足
Pros:

朝食がとても良かった。

Cons:

アメニティが少ない

2026-08-19 • via Nuitee
T
takeo • couple • jp
7
2026-08-18 • via Nuitee