Macdonald Windsor

Hotels
•
Macdonald Hotels & Resorts
9 (6086 reviews)
23 High Street , Windsor , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Cleaning issues

Categories

Cleanliness
8.25
The cleaning needs to be deeper and carpets should be cleaned regularly.
Service
9.25
Mixed experiences with staff; however, some guests noted friendly and welcoming staff.
Location
9.75
Excellent location, very close to shops, restaurants, and attractions.
Room Quality
8.25
Some comfort issues with beds; overall, guests enjoy the modern interior.
Amenities
9.25
Good amenities, though some guests noted a lack of charging points and hooks for coats.
Value for Money
8.75
Generally good value, though some extra charges for breakfast were noted.
Food and Beverage
9.25
Breakfast options were well received, but some felt the charges were excessive.
Overall Experience
9.25
Overall enjoyment of the stay with some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:27

Property Description

Luxurious Accommodation
Located on Windsor High Street, Macdonald Windsor offers elegantly styled rooms with modern amenities such as air conditioning, flat-screen TVs, and complimentary WiFi. The hotel's prime location opposite Windsor Castle provides guests with stunning views and easy access to the town's attractions.

Fine Dining Experience
Guests can indulge in a culinary journey at Caleys Restaurant, known for its intimate ambiance and creative menu featuring organic, seasonal ingredients. Enjoy a delicious cooked breakfast each morning and take advantage of 24-hour room service for ultimate convenience.

Convenient Location
With proximity to London Heathrow Airport and popular attractions like Thorpe Park and Windsor Racecourse, Macdonald Windsor Hotel is the perfect choice for both leisure and business travelers. Explore the beauty of Royal Windsor with ease, knowing valet parking is available for a hassle-free stay.

Experience luxury and convenience at Macdonald Windsor - book your stay now for an unforgettable getaway.

Important information:

Note regarding advance purchase:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

Please note that the hotel doesn't accept any cash payments.

Please note that extra beds and cots are available subject to availability only and have to be confirmed by the property. Please use the Special Request Box to arrange this or contact the property directly using the contact details on the booking confirmation.

Please note that parking is available for GBP 40 per car per night.
When booking 7 rooms or more, different policies and additional supplements may apply.

Please note that pet is £20 per night, per pet.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

9
Based on 6086 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
L
Lilian • couple • gb
4
2026-09-12 • via Nuitee
W
Wendi • solo_traveller • us
10
Pros:

4th floor Castle view room, veranda porch overlooked main windsor cobblestone street. Walk everywhere; town shops, Castle, Long walk park, & Eton bridge river area. Close to train station, but we Uber from LHR. Comfy beds, quiet nite, great shower, full buffet breakfast with mass selection! Luggage storage after checkout.

Cons:

Taxi drop is back cul-de-sac (we had too many bags to use train & no drop at front of hotel) but no bell ring to front desk to access hotel until you get room key. I waited with luggage while hubby walked down alley & up shopping street to access front of building & hotel reception, who then accompanied him down to open back door. Overall great experience!

2026-09-12 • via Nuitee
S
Samantha • solo_traveller • gb
10
2 go mad in Windsor!
Pros:

Location was excellent. Hotel lovely and staff friendly and helpful

Cons:

Nothing!

2026-09-12 • via Nuitee
L
Laura • couple • it
8
2026-09-11 • via Nuitee
D
Dr.Manar • couple • bh
7
2026-09-10 • via Nuitee
S
stephan • couple • be
8
Prima voor enkele dagen.
Pros:

Prima kamer. uitstekende locatie hotel.

Cons:

ongezellige receptie en lounge. En ijskoud door airco.

2026-09-10 • via Nuitee
C
Carol • solo_traveller • us
8
Pros:

Location is outstanding
Breakfast is excellent

Cons:

Some minor differed maintenance

2026-09-10 • via Nuitee
P
Paul • couple • gb
10
Very good
Pros:

Slightly disappointing… it was 9.30 but most of the cooked breakfast was gone and some items weren’t replenished.

Cons:

Breakfast

2026-09-10 • via Nuitee
D
Dawn • solo_traveller • gb
8
Pros:

Beautiful room, fantastic location

Cons:

-

2026-09-10 • via Nuitee
R
Richard • couple • us
10
Highly recommended hotel in Windsor
Pros:

Excellent location. Pleasant, helpful staff. Very good buffet breakfast. Large, comfortable room with king bed and walk-in shower. Daily cleaning of the room.

2026-09-09 • via Nuitee
V
Viet Anh • solo_traveller • at
10
2026-09-09 • via Nuitee
M
Müjdat • family_with_children • tr
8
2026-09-09 • via Nuitee
M
Müjdat • family_with_children • tr
8
Pros:

Konum çok iyi

Cons:

Çalışanlar asık suratlı

2026-09-09 • via Nuitee
J
Jeanne • couple • gb
8
Pleasant for an overnight stay but the menus need an overhaul
Pros:

The location was excellent for our visit to the Castle! The room was comfortable and well kept

Cons:

The breakfast was really limited for vegan choices! Mushrooms and baked beans are not a varied selection and hash browns are not vegan (they are vegetarian). Also a lack of choice for those who don't eat pork products

2026-09-09 • via Nuitee
M
Magarete • solo_traveller • gb
10
Totally perfect stay
Pros:

no breakfast included in my booking, but I stay often and it is wonderful.

Cons:

I was upgraded, and stayed in The Pearl - totally magic room, thank you!

2026-09-08 • via Nuitee
R
roger • couple • gb
9
2026-09-08 • via Nuitee
E
Elena • solo_traveller • it
10
Pros:

great area, lovely staff and cosy and clean rooms

Cons:

air con too high in the reception area

2026-09-07 • via Nuitee
D
Dale • couple • gb
8
Great
Pros:

Great stay at this hotel, location outstanding, staff were very helpful and professional, will go back for definate.

Cons:

They ciuld have tried to do the beds properly after our first nights stay as it was when it arrived, also replenishing the coffee & milk in the rooms, people may think this is picky, however other hotels I've stayed in do this with pride, appart from the aforementioned it was a great hotel to stay at...!!

2026-09-07 • via Nuitee
I
Ian • couple • gb
7
Pleasant and helpful staff, refurbished nicely, and well positioned. Overall very good but note exce
Pros:

Breakfast was very good and efficient. Lifts are very good. Location was excellent

Cons:

The double beds (which are really large singles) are uncomfortable for two tallish people. I understand what you have tried to do within your refurb limitations BUT you could still increase some of the double bed sizes. Good showers, but not enough support rails! Toilets are far too low. OK for shorter people, but the lowest I have ever seen. The hand basin is also low, although not so much of a problem.

2026-09-07 • via Nuitee
G
Gilbert • couple • gb
10
Excellent stay great location great staff and great food couldn’t ask for anything more
Pros:

Love to stay at the McDonald’s it is right in the heart of Windsor, a stones throw away from the castle. We had a brilliant breakfast , all the stuff are lovely from the guy in the car park to girls on reception would definitely use the McDonald’s again.

Cons:

There was nothing I didn’t like

2026-09-07 • via Nuitee