Macdonald Windsor

Hotels
•
Macdonald Hotels & Resorts
9 (5652 reviews)
23 High Street , Windsor , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Cleaning issues

Categories

Cleanliness
8.25
The cleaning needs to be deeper and carpets should be cleaned regularly.
Service
9.25
Mixed experiences with staff; however, some guests noted friendly and welcoming staff.
Location
9.75
Excellent location, very close to shops, restaurants, and attractions.
Room Quality
8.25
Some comfort issues with beds; overall, guests enjoy the modern interior.
Amenities
9.25
Good amenities, though some guests noted a lack of charging points and hooks for coats.
Value for Money
8.75
Generally good value, though some extra charges for breakfast were noted.
Food and Beverage
9.25
Breakfast options were well received, but some felt the charges were excessive.
Overall Experience
9.25
Overall enjoyment of the stay with some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:27

Property Description

Luxurious Accommodation
Located on Windsor High Street, Macdonald Windsor offers elegantly styled rooms with modern amenities such as air conditioning, flat-screen TVs, and complimentary WiFi. The hotel's prime location opposite Windsor Castle provides guests with stunning views and easy access to the town's attractions.

Fine Dining Experience
Guests can indulge in a culinary journey at Caleys Restaurant, known for its intimate ambiance and creative menu featuring organic, seasonal ingredients. Enjoy a delicious cooked breakfast each morning and take advantage of 24-hour room service for ultimate convenience.

Convenient Location
With proximity to London Heathrow Airport and popular attractions like Thorpe Park and Windsor Racecourse, Macdonald Windsor Hotel is the perfect choice for both leisure and business travelers. Explore the beauty of Royal Windsor with ease, knowing valet parking is available for a hassle-free stay.

Experience luxury and convenience at Macdonald Windsor - book your stay now for an unforgettable getaway.

Important information:

Note regarding advance purchase:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

Please note that the hotel doesn't accept any cash payments.

Please note that extra beds and cots are available subject to availability only and have to be confirmed by the property. Please use the Special Request Box to arrange this or contact the property directly using the contact details on the booking confirmation.

Please note that parking is available for GBP 40 per car per night.
When booking 7 rooms or more, different policies and additional supplements may apply.

Please note that pet is £20 per night, per pet.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 5652 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
E
Explore51518507153 • Friends getaway
10
Memorable experience
Pros:

It was an amazing experience staying in the hotel
Food is good , staff is friendly
Overall it was a pleasant stay with memorable experience

2026-05-30 • via Tripadvisor
S
Sheryl • couple • au
9
2026-05-30 • via Nuitee
K
Katrina • couple • gb
9
Comfortable stay in perfect location
Pros:

It’s location and comfortable, welcoming atmosphere.

2026-05-30 • via Nuitee
K
Kelly • couple • us
8
I would highly recommend to anyone staying the night in Windsor.
Pros:

Location and the staff were amazing.

2026-05-30 • via Nuitee
M
Michelle • couple • ca
10
Prime location with excellent room amenities and helpful staff.
Pros:

The room was spacious with the amenities we needed.

Cons:

Nothing

2026-05-30 • via Nuitee
C
Carmel • solo_traveller • ie
7
Great location, breakfast was poor
Pros:

Great location

Cons:

Breakfast wasn't very good, fruit was terrible, very few options available

2026-05-29 • via Nuitee
D
David • couple • gb
8
2026-05-29 • via Nuitee
D
Denis • couple • gb
1
No very good for people with medical conditions
Pros:

Very tired and need refurbished

2026-05-29 • via Nuitee
C
Catherine • solo_traveller • gb
5
Pros:

Good location

Cons:

Coffee machine didn't work . Window view was a messy rooftop , shower and bath didn't drain and was very noisy .

2026-05-28 • via Nuitee
S
Sandra, David • couple • us
8
2026-05-28 • via Nuitee
S
Susan • extended_group • gb
5
2026-05-28 • via Nuitee
R
Roy • couple • mx
9
The hotel is beautiful, but when you enter be prepared that the front desk is actually down a long h
Pros:

I upgraded the room for an exceptionally good price, and the room was spectacular. We just found it was odd that there was no phone in the room, so when we needed help from the front desk we had to find the number online and call from our cell phones. The happy hour in the bar was also disappointing.

Cons:

No phone in room and happy hour in the bar was only a few limited cocktails that were not appealing.

2026-05-28 • via Nuitee
R
RASHED • couple • kw
9
Totally worth it if i want to visit windsor again i would definitely book again but in a room that has a larger bed
Pros:

Location, room style everything was nice

Cons:

Bed of standard double room was a little bit small

2026-05-27 • via Nuitee
C
Corinne • couple • nl
8
Lekker hotel, goeie locatie
Cons:

Het professionele van het personeel, barkeeper was kennelijk niet op de hoogte van de lopende zaken……

2026-05-26 • via Nuitee
G
Geir Andre • couple • no
10
2026-05-26 • via Nuitee
B
barrierefreie Wohnung • couple • de
8
2026-05-26 • via Nuitee
J
Jay • couple • gb
10
2026-05-26 • via Nuitee
E
Elisabetta • family_with_children • it
9
2026-05-26 • via Nuitee
S
Sarah • solo_traveller • gb
10
Great stay at Macdonald hotel Windsor
Pros:

Hotel in great place staff very friendly and nothing too much trouble

Cons:

Strange smell in corridor but did not affect us in our room

2026-05-26 • via Nuitee
T
tracey • family_with_children • us
10
Great time
Pros:

Location

Cons:

Room was a suite but still small

2026-05-26 • via Nuitee