Mercure bh Retiro

Hotels
•
BH Hotels
8.8 (95 reviews)
Calle 80 N. 10 -11, Bogotá , Bogotá , CO
57-1-7563177

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Facilities

Free WiFi
24-hour front desk
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
24-hour business center
Airport transportation - drop-off (surcharge)
Garage
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Review Highlights

Pros:
Friendly staff
Clean environment
Good location
Cons:
Room allocation issues
Overcharged for essentials

Categories

Cleanliness
8.7
Reviews mention a clean and well-organized environment.
Service
9.2
El servicio es BUENÍSIMO. Staff is described as friendly and helpful.
Location
9.2
Excellent location mentioned; safe and secure.
Room Quality
8.2
Issues with room allocation were noted, affecting satisfaction.
Amenities
8.7
Basic amenities mentioned; could be improved.
Value for Money
8.7
Good value for the price stated in reviews.
Food and Beverage
8.7
No specific sentiments mentioned on food and beverage.
Overall Experience
9
Generally positive experience with slight issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:28

Property Description

Welcome to Mercure bh Retiro, your ideal retreat in the heart of Bogotá.

Comfortable Accommodations
Indulge in our elegantly designed guestrooms equipped with minibars, flat-screen televisions, and luxurious rainfall showerheads, ensuring a perfect blend of comfort and convenience.

Modern Amenities
Stay connected with complimentary wireless internet access and enjoy our 24-hour business center, dry cleaning services, and a round-the-clock front desk ready to assist you following your needs.

Prime Location
Nestled in the vibrant Zona Rosa, you’re just steps away from the bustling Andino Shopping Center, exciting nightlife, and cultural landmarks, making it easy to explore all that Bogotá has to offer.

Don't miss out on an unforgettable stay — book your experience at Mercure bh Retiro today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 95 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
F
Francisco Javier • couple • co
10
2026-05-19 • via Nuitee
A
Andrés • extended_group • es
8
Pros:

La ubicación

2026-05-11 • via Nuitee
I
Ignacio • couple • ar
1
2026-05-08 • via Nuitee
E
ELIA • solo_traveller • pe
6
2026-05-05 • via Nuitee
M
Maria • solo_traveller • ar
9
2026-04-30 • via Nuitee
G
Gustavo • family_with_children • br
8
2026-04-29 • via Nuitee
G
Grunwaldt • solo_traveller • ar
8
2026-04-28 • via Nuitee
H
Hector • couple • co
10
Excelente
Pros:

Todo

Cons:

Nada

2026-04-28 • via Nuitee
R
Ricardo Viveiros • couple • br
7
2026-04-27 • via Nuitee
E
El Egar • family_with_children • ve
10
Lo recomiendo
Pros:

La ubicación, cerca de los sitios de mi interés

Cons:

No tengo quejas

2026-04-25 • via Nuitee
A
ALEJANDRO • solo_traveller • co
10
2026-04-20 • via Nuitee
R
Robert • couple • at
7
ok, super Personal, nicht der gewohnte Mercure Standard, Zimmer zu klein und zu hellhörig
Pros:

Die Lage

Cons:

Zimmergröße
Warmwasser dauert sehr lang
sehr hellhörig

2026-04-19 • via Nuitee
E
Edgar A • solo_traveller • pa
10
Cómodo y buen precio
Pros:

Bien ubicado , céntrico y cuartos cómodos y limpios

Cons:

Tienen que tener servicio mejor servicio de comidas a los cuartos si uno no quiere salir del hotel

2026-04-12 • via Nuitee
C
CAMILO IVAN • couple • co
9
Buena ubicación, pero desayuno y servicio de restaurante deficiente
Pros:

Ubicación y habitación

Cons:

El servicio de desayuno y restaurante es deficiente; no está a la altura de la cadena MERCURE

2026-04-09 • via Nuitee
P
Pascal • family_with_children • us
9
Hotel perfecto para turistear en Bogota.
Pros:

La ubicacion excepcional, la habitacion en perfecta condiciones con lo esencial y la atencion muy buena.

Cons:

La habitacion al no tener aire acondicionado obliga a mantener la venta abierta y al estar el hotel frente a un parque en la manana 7 am todos los dias soplan hojas despertandolo hasta los sabados.

2026-04-08 • via Nuitee
J
JenniferLL • solo_traveller • br
8
Bom custo benefício, mas esperava mais de um Mercure.
Pros:

Café da manhã bom, mas só havia praticamente ovo e embutido de opção de proteína. Esperava mais variadade. Cama razoável, mas senti falta de outra opção de lençol para dividir com meu esposo.

Cons:

O quarto não tinha ventilação suficiente. Não tinha exaustão ativa no banheiro. Não tinha ar condicionado ou ventilador no quarto, só uma fresta na janela. Valor de prorrogação para check out 16h tava bem caro, com um vlor menor pauei um outro apart bem loclizado. Quarto com vista para outro prédio e janel anão vedade bem o barulho.

2026-04-08 • via Nuitee
K
Karen • couple • pa
10
Comfortable hotel with convenient location.
Pros:

Perfectly located!

Cons:

Breakfast was ok.

2026-04-06 • via Nuitee
I
itzela • family_with_children • pa
10
Excelente experiencia
Pros:

Excelente experiencia. Fue nuestra segunda ocasión en este hotel . Ubicación y seguridad 10/10. Personal amable y dispuesto a apoyar siempre.Recomendado 100%.

2026-04-05 • via Nuitee
B
Bart • couple • nl
9
Fijne plek in Bogota om te verblijven
Pros:

Goede plek in Bogota, vriendelijk personeel, goede prijs/kwaliteit verhouding

2026-03-29 • via Nuitee
G
Gabriel • solo_traveller • ca
10
Buen lugar, cómodo con gente amable.
Pros:

Todo excelente. El personal muy amable.

Cons:

Nada

2026-03-25 • via Nuitee