Novotel RJ Santos Dumont

Hotels
•
Novotel
8.4 (1874 reviews)
Rua Marechal Camara, 300 , Rio de Janeiro , BR
+55 21 3506-8500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Friendly staff
Good breakfast quality
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.79
Some complaints about dirtiness and room conditions were noted.
Service
9.26
Staff were described as friendly and attentive.
Location
8.8
Good location for airport and city center access.
Room Quality
7.25
Issues with room conditions and mattress quality were mentioned.
Amenities
8.78
Adequate amenities were available, but some issues with maintenance.
Value for Money
7.74
Some guests felt the price did not match the quality and amenities offered.
Food and Beverage
8.79
Breakfast received positive feedback, but some found it expensive.
Overall Experience
8.76
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:35

Property Description

Modern Comforts and Convenient Location

Contemporary Rooms and Culinary Delights
The Novotel Rio de Janeiro Santos Dumont offers stylish rooms with 24-hour room service, each adorned with calming colors and elegant wooden furnishings. Guests can enjoy a TV, air conditioning, and the convenience of on-site dining at the 365 Restaurant and Bar, serving a mix of Brazilian and international dishes along with refreshing cocktails.

Fitness and Relaxation
Stay active at the hotel's fitness centre or unwind in the sauna for a rejuvenating experience. Whether you're looking to keep up with your workout routine or simply pamper yourself, Novotel Santos Dumont has you covered.

Explore and Discover
Located close to Santos Dumont Airport and various local attractions, including Museu Belas Artes, this hotel provides easy access to the city's highlights. Don't miss out on a comfortable stay with great amenities - book your stay now!

Important information:

Children under 18 are obliged to present their ID/passport upon check-in.

This property accepts dogs and cats up to 15kg (only one pet per apartment). We do not accept wild animals.
Bringing a pet has an additional cost to be confirmed with the property.
Required presentation of vaccination card (up to date anti-rabies vaccine) and signature of the liability waiver available at our reception.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Location

Guest Reviews

8.4
Based on 1874 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.25
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
L
Leticia • couple • rs
8
Pros:

A localização é perfeita pra quem precisa resolver questões do consulado americano. Quarto e banheiro super confortáveis.
Funcionários extremamente simpáticos e cordiais.

Cons:

O hotel possui um sistema de exaustão de odores pouco eficiente no restaurante. Por engano, utilizei o elevador de serviço, que dá acesso à parte traseira da cozinha, e o cheiro de gordura era extremamente forte. Na entrada do restaurante também é possível sentir o odor, embora com menor intensidade.

Também tive um problema com o cofre do quarto, que não abria, mas dois funcionários prestaram auxílio prontamente e resolveram a situação.

2026-09-20 • via Nuitee
M
Marcio • couple • br
10
Agradável
Pros:

Café e Chuveiro

Cons:

Colchão médio

2026-09-17 • via Nuitee
H
Hebert • family_with_children • br
8
2026-09-16 • via Nuitee
G
GERSON TEIXEIRA DE SOUSA FILHO • family_with_children • br
9
2026-09-15 • via Nuitee
V
Valter • couple • br
7
foi muito boa
Pros:

Localização.

Cons:

Check in

2026-09-14 • via Nuitee
F
Fernanda • couple • br
10
Muito satisfeita. Voltaria a me hospedar no hotel certamente.
Pros:

Confortável

Cons:

O banheiro sem janela é um pouco estranho, mas não prejudica o conforto do quarto

2026-09-14 • via Nuitee
S
Sergio Javier • couple • br
8
Pros:

Café da manhã muito bom.

Cons:

A estadia foi agradável, mas um ponto de atenção importante foi a condição dos travesseiros do nosso quarto. Percebe-se que eram antigos e apresentavam um odor desagradável. Acredito que a substituição por itens novos faria uma grande diferença na qualidade da hospedagem.

2026-09-13 • via Nuitee
P
Paulo • solo_traveller • br
10
2026-09-12 • via Nuitee
M
Mengzhuo • solo_traveller • it
9
2026-09-12 • via Nuitee
I
IVAN • family_with_children • br
8
Ótima
2026-09-10 • via Nuitee
R
Ricardo • solo_traveller • br
5
Cons:

Academia

2026-09-10 • via Nuitee
A
Aline • family_with_children • br
10
2026-09-09 • via Nuitee
K
Karime • solo_traveller • br
9
Custo-benefício ok
Pros:

Quarto limpo e organizado.

Cons:

Café não estava incluso, não vi isso aqui na reserva.

2026-09-07 • via Nuitee
F
Fernanda • couple • br
10
2026-09-07 • via Nuitee
A
André • solo_traveller • br
10
2026-09-07 • via Nuitee
E
Elisangela • solo_traveller • br
10
Pros:

Tudo, desde o atendimento no check in até o check-out. Atendentes educados e prestativos, cheguei antes do horário de entrada e eles deixaram me hospedar. Café da manhã foi excelente, não faltou nada.
Localização maravilhosa.

Cons:

Não teve nada que me fizesse dizer que não gostei. A parte ruim é a hora de ir embora.

2026-09-06 • via Nuitee
E
Edmundo • solo_traveller • br
9
2026-09-06 • via Nuitee
C
Claudinei • solo_traveller • br
8
2026-09-06 • via Nuitee
C
Claudinei • solo_traveller • br
8
2026-09-06 • via Nuitee
V
vitor marcos • solo_traveller • br
8
2026-09-04 • via Nuitee