The Langham, New York, Fifth Avenue

Hotels
•
Langham Hotels
9.4 (725 reviews)
400 Fifth Avenue, New York, New York, 10018 , New York , US
1-212-695-4005

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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Spacious rooms
Nice amenities
Wonderful experience
Cons:
Limited dining options
Lobby feels small
Room carpet could be better

Categories

Cleanliness
8.56
Room carpet not upscale, impacting perception of cleanliness.
Service
10
Staff were incredibly helpful and friendly throughout the stay.
Location
9.53
Location was convenient and safe, adding to the overall experience.
Room Quality
9.57
Rooms were spacious and well-appointed, although some felt the lobby was too small.
Amenities
9.52
Excellent amenities, including breakfast and room service.
Value for Money
8.55
Some reviews suggest it may not deliver true luxury for the price.
Food and Beverage
9.51
Breakfast received high praise; however, some dining options were seen as limited.
Overall Experience
9.96
Overall experience rated highly by most guests, with a few concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:45

Property Description

Experience luxury at The Langham, New York, Fifth Avenue, where comfort meets convenience in the heart of Manhattan.

Modern Comforts
Relax in one of our 234 exquisitely designed guest rooms featuring refrigerators, LED televisions, and plush pillowtop beds adorned with Frette Italian sheets. Your comfort is ensured with designer toiletries in the private bathrooms and complimentary wired and wireless internet access.

Exceptional Facilities
Unwind in our fitness center or enjoy a delightful meal at our on-site restaurant. For those conducting business or hosting events, we offer 7500 square feet of versatile meeting space equipped with modern amenities.

Prime Location
Discover the vibrancy of New York City with our prime location just steps away from iconic attractions like 5th Avenue and the Empire State Building. Perfect for both leisure and business travelers, our hotel places you at the center of the action.

Book your stay today and immerse yourself in the elegance of The Langham, New York, Fifth Avenue!

Important information:

  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pet max weight (per pet) in kg is 9

  • Pets

    Pets allowed

  • Pets

    Pet max weight (per pet) in lb is 20

See all policies

Location

Guest Reviews

9.4
Based on 725 reviews
Cleanliness: 8.56
Service: 10
Location: 9.53
Room Quality: 9.57
Amenities: 9.52
Value for Money: 8.55
Food and Beverage: 9.51
Overall Experience: 9.96
V
Volkan • family_with_children • tr
9
2026-05-30 • via Nuitee
J
Jean • couple • us
7
2026-05-29 • via Nuitee
D
Darren • extended_group • gi
10
2026-05-24 • via Nuitee
C
Carla • couple • br
10
2026-05-18 • via Nuitee
G
Gigato • solo_traveller • us
10
2026-05-15 • via Nuitee
D
doron • solo_traveller • il
9
2026-05-15 • via Nuitee
B
Barbara • couple • us
10
Pros:

Staff and their helpfulness was a 10

2026-05-15 • via Nuitee
S
Sun_Addict11 • Business • Washington DC, District of Columbia
4
I'm shivering
Pros:

It's a beautiful hotel with good service. But get this. Unless the outside temperature is below 53 degrees, you get no heat in your room. You just shiver. I never saw anything like it. Even cheap roadside motels let you control the heat.

2026-05-14 • via Tripadvisor
6
6cynthiaw • NONE
10
5/6/2026-5/10/2026
Pros:

Beautiful hotel, great staff, delicious food, lovely guest room, excellent recommendations, very helpful door men

2026-05-12 • via Tripadvisor
R
Runnergirl74 • Family
10
Beautiful property, five star service
Pros:

We have just returned from a Mother’s Day weekend at the Langham NYC and we had a wonderful stay.
We had two rooms with a private hallway and club level access and the club level selections exceeded our expectations. The service was impeccable and the hotel was clean and beautiful. The rooms were large by NYC standards and had lots of closet space as well. Bathrooms were also large and impressive.
The employees in the lobby from the concierge to the bellhops and doormen work tirelessly to ensure you have a five star stay and the hotels location is central to everything. We loved it here and will most definitely return on our next trip into the city.

2026-05-11 • via Tripadvisor
M
Massimiliano • couple • it
8
Ottima location. Un po caro ma ok.
Pros:

Posizione e camera.

Cons:

Ristorante chiuso la domenica sera senza essere avvisati

2026-05-10 • via Nuitee
K
kmdesq98 • Business
10
Impeccable Service
Pros:

The Langham never disappoints!! I tend to stay at the Langham a few times a year, not only for its convenience location, but also for its boutique style.

2026-05-09 • via Tripadvisor
S
sehamdy11 • Business
10
All perfect
Pros:

Was amazing stay, great vacation and excellent service, definitely will be there always as its near from everything's around

2026-05-05 • via Tripadvisor
S
Sven • couple • ch
7
Pros:

The Room was very nice and convenient with a good working AC

2026-05-05 • via Nuitee
B
boansom • NONE • Annapolis, Maryland
10
Wonderful experience at the Langham
Pros:

Came in for a brief stay and was treated to a wonderful, professional, and luxurious getaway. Will be back!

2026-05-04 • via Tripadvisor
B
BrianN215 • NONE • Harare, Harare Province
10
Great Hotel, Great Location
Pros:

The room, staff and service were all excellent. We spent a long weekend in the hotel. The room was modern and showed understated luxury. I appreciated the independent thermostat for the bathroom. The housekeeping and evening turndown were great.

2026-04-28 • via Tripadvisor
J
Jihye • couple • us
10
2026-04-27 • via Nuitee
Z
Zeina • family_with_children • fr
10
Excellent séjour dans un hôtel très agréable et très bien situé avec un personnel attentifet aimable
Pros:

Situation de l’hôtel, confort et vue de la chambre qui était spacieuse. Le personnel était accueillant et aimable, attentif à nos besoins. On a pu attendre dans un salon où on nous a offert des boissons et de quoi manger le temps que notre chambre soit prête.

2026-04-26 • via Nuitee
C
Codee • extended_group • nl
9
2026-04-25 • via Nuitee
N
N1637MSstevenk • Business
4
I wanted to like it, but it was disppointing.
Pros:

I'm not sure what hotel some of the other reviewer were at that gave it four and five stars, but that was not my experience. We typically stay on Central Park. Decided to try something different and based on the reviews that I saw, thought the Langham was a great choice. When we arrived I was told that I was upgraded to a one bedroom suite. Great! When I got to my suite it was a different story. It is very segregated with a living room in a complete separate space, kitchenette which is really useless, and a then the bed and bath on the other end. There were not glasses at the sink, there is a massive tub, but no tub amenities including soap or salts. The shower gel in the bathroom is so perfume laden I couldn't use it. We went to the club lounge which was great, but because there were people taking photos were not able to enjoy it fully because of the cameras and the crew. Others were also complaining about the cameras. We decided to leave and go somewhere else for dinner. When I returned to my room I went by the front desk to ask for any kind of bath salts or soap and I was told to use the shower gel from the shower for bubble bath. When I went to my room I turned on the lights, but the main hall light wouldn't turn on and bulb was burned out on the lamp. Paying $1300 a night I expected more. I could have stayed at the Pierre or even the Ritz, but chose the Langham. I will be my last stay.

2026-04-24 • via Tripadvisor