The Langham, Shanghai, Xintiandi

Hotels
Langham Hotels International
9.8 (1750 reviews)
99 Madang Road , Shanghai , cn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Clean rooms
Cons:
Somewhat dated interiors
High breakfast prices

Categories

Cleanliness
9.95
Clean and well-maintained, though some rooms may feel dated.
Service
9.99
Consistently praised for attentive and courteous service.
Location
10
Fantastic location, very central and convenient.
Room Quality
9.41
Rooms are comfortable, but some may seem a bit dated.
Amenities
9.64
Amenities generally good, though some areas could use updates.
Value for Money
9.43
Higher prices for some services compared to offerings.
Food and Beverage
10
Breakfast and dining options receive good reviews.
Overall Experience
10
Overall, a very good experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:24

Property Description

Luxurious Location in Xintiandi
Located in the heart of Shanghai's vibrant Xintiandi district, The Langham, Shanghai, Xintiandi offers unparalleled access to the city's top entertainment, dining, and shopping destinations.

Premium Amenities for Relaxation and Recreation
Indulge in ultimate relaxation at the Chuan Spa, take a dip in the indoor pool, or savor gourmet cuisine at the hotel's stylish restaurants. With a 24-hour fitness center, hot tub, and concierge services, every guest's needs are catered to with utmost care.

Exquisite Dining Experience
From authentic local dishes to Cantonese delicacies, the hotel's signature restaurant Tang Court and all-day dining at Cachet restaurant offer a culinary journey not to be missed. Unwind with afternoon tea or cocktails at the elegant lobby lounge and bar.

Book your stay at The Langham, Shanghai, Xintiandi for a luxurious and unforgettable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that the hotel is:
-a 2-minute walk from Exit 2 of South Huangpi Road Station (line 1)
-a 10-minute walk from Exit 6 of Xintiandi Station (line 10 and line 13)

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

The Langham Club offers elegant and intimate club benefits throughout your stay for booked club and suite guests (up to 2 registered check-in guests) on the 27th floor which includes daily breakfast, afternoon tea, happy hour and evening canapés.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 1750 reviews
Cleanliness: 9.95
Service: 9.99
Location: 10
Room Quality: 9.41
Amenities: 9.64
Value for Money: 9.43
Food and Beverage: 10
Overall Experience: 10
A
ALEXANDER family_with_children kz
10
Достойный во всех отношениях/параметрах отель в который хочется возвращаться!
Pros:

Понравилось все: локация, удобства, панорамные окна и эргономикеа+оснащение номера. Отношение персонала. Одни из лучших завтраков. Дизайн отеля и живые цветы в лобби. Вечерняя программа - живой звук.

Cons:

Продажа плавательных шапочек для бассейна. причем размер и расцветка явно детские. В других отелях их давали на прокат.

2026-07-03 via Nuitee
S
SEDEF couple tr
10
2026-07-01 via Nuitee
W
Wilson solo_traveller ca
9
2026-06-30 via Nuitee
N
Neelke couple nl
10
2026-06-29 via Nuitee
K
Ksenia family_with_children me
10
A wonderful stay that felt like home
Pros:

We stayed at The Langham for more than a week, and it was an absolutely wonderful experience. The location is excellent: there are plenty of places nearby for shopping, walking, and inspiration, and many of the main attractions in this and neighboring areas are only 10–15 minutes away by taxi.
We had club access, and I would highly recommend choosing it if you have the opportunity. Breakfast is served in a beautiful room on the 27th floor, where you are welcomed by your personal manager, who remembers your preferences and makes the whole experience feel very thoughtful and personal. The breakfasts were truly excellent, with a great selection of both local and European dishes, fresh fish, caviar, and wonderful desserts.
I would especially like to mention our manager, Loretta Lin. Thanks to her, we felt at home — comfortable, cared for, and warmly welcomed. We remember our stay with great affection and already miss this place.
During this trip, we stayed at four different hotels, and The Langham was definitely the best one for us.

Cons:

None

2026-06-29 via Nuitee
S
Shamlakan solo_traveller us
10
2026-06-29 via Nuitee
A
Andrea solo_traveller au
9
非常不错
Pros:

房间的色系搭配 质地感 很喜欢

Cons:

早餐空间稍紧促

2026-06-28 via Nuitee
G
GIANCARLO extended_group it
9
2026-06-28 via Nuitee
A
Andrei Claudiu couple ro
10
2026-06-27 via Nuitee
R
Roger solo_traveller lb
9
2026-06-26 via Nuitee
J
Jack Hung-Wen solo_traveller jp
8
2026-06-23 via Nuitee
R
R9518XHjw NONE
10
Hotel with good location and service
Pros:

This is a good hotel in terms of location and service. The location is unbeatable. The service is good, especially for the club lounge. The lounge staff are very good.
The breakfast buffet and the lounge club lounge are gear towards international travellers. As such, I think they can improve for Cantonese or Chinese clients if they offer Chinese soups and Chinese desert soup. This would be very helpful in the summer time. Food in breakfast and club lounge are good, but you may find Shangri-la or Mandarin oriental better suited for Chinese customers.

2026-06-22 via Tripadvisor
B
Bee Bee couple my
7
Pros:

Location

Cons:

Nothing exceptional

2026-06-22 via Nuitee
A
Ali solo_traveller kw
10
سوف تحس بالراحه منذ دخولك وحتى خروجك من الخدمه المميزه
Pros:

موقع الفندق والنظافه والخدمه المميزه والإداره القويه والترحيب من باب الفندق حتى الغرفه بصراحه فندق صعب جدا والأسواق والمطاعم والقهاوي خطوات من الفندق

Cons:

إعاده النظر في أسعار الغسيل والكوي وأسعار المشروبات والأكل في اللوبي مرتفعه قليلا

2026-06-22 via Nuitee
淑靜 couple tw
10
2026-06-21 via Nuitee
M
Mohammad couple qa
10
2026-06-20 via Nuitee
N
Natalie extended_group gb
9
2026-06-18 via Nuitee
M
mfJive Business Manila, Metro Manila, Luzon
10
Great place for a quick business trip
Pros:

Service and amenities were top-notch. The gentleman who was working the concierge desk helped me resolve an issue and went above and beyond. For that, I'll be back next year. Thanks, Langham team!

2026-06-17 via Tripadvisor
A
asama527 Family
10
Great Shanghai base for a family trip
Pros:

We really enjoyed our stay at The Langham, Shanghai, Xintiandi. We travel a fair amount as a family between the U.S., Japan, and China, and this was an easy hotel to like: comfortable, polished, and in a great location without feeling too stuffy.

Xintiandi is a really convenient area to stay in. There are plenty of restaurants, cafés, and shops nearby, and it is easy to get around the city from there. One unexpected bonus was being right across the street from the Huawei, DJI, and Xiaomi showrooms. Those were fun short excursions on their own, especially if you like seeing the latest Chinese tech.

The hotel itself felt very well run. The rooms were quiet and comfortable, the service was warm and professional, and it worked well for both adults and kids. It felt upscale without being awkward for a family stay.

It was also priced a bit lower than some comparable five-star hotels in Shanghai during our dates, which is worth considering on a longer trip when hotel costs start to add up.

Overall, I’d happily stay here again. Great location, excellent service, and a very easy luxury hotel to recommend.

2026-06-15 via Tripadvisor
N
Natalia family_with_children ru
9
Pros:

Все отлично, прекрасное расположение, уютный и чистый номер, дружелюбный персонал. Не так много людей, кто понимает английский, но все, что нужно было, получалось узнать или получить.

2026-06-15 via Nuitee