Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Issues with reservation management
Weak WiFi and amenities

Categories

Cleanliness
8.03
Some reviews highlight issues with cleanliness and maintenance.
Service
9.5
Staff is consistently praised for their attentiveness and quality.
Location
8.54
Location is okay, but some mention it's far from the center.
Room Quality
8.99
Rooms are reported as comfortable, with specific positives noted.
Amenities
8.02
Some amenities are lacking or disappointing, like the sauna quality.
Value for Money
8.48
Some reviews feel prices are high for what is offered.
Food and Beverage
9.03
Breakfast and dinner received positive comments.
Overall Experience
9
General sentiment leaning towards positive, but with significant negatives highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:24

Property Description

Modern Hotel with Stunning Views

Luxurious Amenities: Enjoy a refreshing dip in the outdoor pool, work out at the 24-hour gym, and unwind in rooms with flat-screen TVs and coffee makers.

Unique Sleep Experience: Indulge in the sleep kit provided in each room, complete with an eye mask, earplugs, and lavender linen spray for a restful night's sleep.

Gourmet Dining with a View: Delight your taste buds at El Mirador restaurant, known for its grilled meat and seafood, while soaking in the breathtaking views of the San Salvador volcano.

Experience luxury and convenience at Crowne Plaza San Salvador. Book now for an unforgettable stay!

Important information:

Elevators renovation from November 15th, 2024 to January 15, 2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAL

Location

Guest Reviews

8.7
Based on 416 reviews
Cleanliness: 8.03
Service: 9.5
Location: 8.54
Room Quality: 8.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 9
R
ROSA MARIA • family_with_children • sv
10
Excelente
Pros:

Súper bueno

Cons:

Toda la comida

2026-09-15 • via Nuitee
S
Santiago • solo_traveller • es
9
Una noche de paso por San Salvador
Pros:

El hotel es una maravilla, con muchos sitios para sentarse a leer una piscina muy agradable y un Gymnasio abierto las 24h. La verdad es que el HILTON no decepciona. Todo impecable y el bar tiene unas pantallas enormes para ver el tenis o el fútbol.

Cons:

Todo está bien. Es caro per es que es un 5 estrellas, la verdad es que no hay queja.

2026-09-15 • via Nuitee
L
Liset • solo_traveller • hn
10
2026-09-03 • via Nuitee
J
Juan Carlos • family_with_children • hn
4
HOTEL VIEJO MUY CARO
2026-09-02 • via Nuitee
H
huiling • couple • pa
7
2026-09-01 • via Nuitee
N
Ney • couple • us
8
It was ok.
Pros:

It was clean, and comfortable.

Cons:

Staff did not provide enough information. And there was no jacuzzi.

2026-08-31 • via Nuitee
M
Mauricio • couple • gt
10
2026-08-31 • via Nuitee
C
Cardenas • solo_traveller • sv
10
Espectacular
Pros:

Me encantó mi estadía en Hotel Hilton, súper atentos,amables, sobre todo tanto el personal de Lobby y en el área de restaurante, con una alegria que los recibe y nos brindan atención, hasta postre nos regalaron

2026-08-29 • via Nuitee
C
Carlos • extended_group • sv
4
Pros:

Conveniencia por vento

Cons:

La ducha no funcionó, ... ese día salia del hotel y resido en el país por lo que simplemente salimos, pero es una pena que la ducha no funcionara, muy deficiente mantenimiento.

2026-08-24 • via Nuitee
M
Miguel • couple • sv
10
2026-08-23 • via Nuitee
L
Leidy catherine • couple • co
4
Hice el pago por algo y no fue completo y me cobraron de más
Pros:

Las instalaciones

Cons:

Yo cuando hice la reserva salía que venía incluido el desayuno y cuando llegue me cobraron aparte el desayuno no me parece la verdad

2026-08-16 • via Nuitee
R
Raul • solo_traveller • sv
9
2026-08-12 • via Nuitee
B
Blas • solo_traveller • us
10
2026-08-12 • via Nuitee
D
Duglas • family_with_children • sv
1
2026-08-03 • via Nuitee
L
Luis • family_with_children • us
10
Pros:

Excellent!

2026-07-03 • via Nuitee
T
Tobit • extended_group • gt
9
Muy bueno
Pros:

Limpieza, orden y tranquilidad

2026-06-27 • via Nuitee
J
Josué • solo_traveller • hn
10
2026-06-23 • via Nuitee
S
Sandoval • family_with_children • sv
4
Pros:

muy buena ubicaicon y amplio hotel para eventos

Cons:

El banado estaba danado. staff no me queria dar parqueo de huesped a pesar de serlo. El hotel estaba algo saturado por eventos pero habia parque reservados para huespedes

2026-06-22 • via Nuitee
R
RICARDO • couple • co
9
Espectacular!
Pros:

Excelente. Gran variedad y el personal muy atento.

Cons:

Todo estuvo bien

2026-06-15 • via Nuitee
M
Maria • solo_traveller • do
10
2026-06-01 • via Nuitee