Hilton San Salvador

Hotels
•
Hilton Hotels & Resorts
8.7 (402 reviews)
89 Av Norte y 11 Calle Poniente Colonia Escalon , San Salvador , sv

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Issues with reservation management
Weak WiFi and amenities

Categories

Cleanliness
8.03
Some reviews highlight issues with cleanliness and maintenance.
Service
9.5
Staff is consistently praised for their attentiveness and quality.
Location
8.54
Location is okay, but some mention it's far from the center.
Room Quality
8.99
Rooms are reported as comfortable, with specific positives noted.
Amenities
8.02
Some amenities are lacking or disappointing, like the sauna quality.
Value for Money
8.48
Some reviews feel prices are high for what is offered.
Food and Beverage
9.03
Breakfast and dinner received positive comments.
Overall Experience
9
General sentiment leaning towards positive, but with significant negatives highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:24

Property Description

Modern Hotel with Stunning Views

Luxurious Amenities: Enjoy a refreshing dip in the outdoor pool, work out at the 24-hour gym, and unwind in rooms with flat-screen TVs and coffee makers.

Unique Sleep Experience: Indulge in the sleep kit provided in each room, complete with an eye mask, earplugs, and lavender linen spray for a restful night's sleep.

Gourmet Dining with a View: Delight your taste buds at El Mirador restaurant, known for its grilled meat and seafood, while soaking in the breathtaking views of the San Salvador volcano.

Experience luxury and convenience at Crowne Plaza San Salvador. Book now for an unforgettable stay!

Important information:

Elevators renovation from November 15th, 2024 to January 15, 2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 402 reviews
Cleanliness: 8.03
Service: 9.5
Location: 8.54
Room Quality: 8.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 9
I
Iman • extended_group • ca
9
Definitely a new favorite
Pros:

The hotel is just gorgeous! I really enjoyed the coffee shop outdoor space!! Their coffee and pastries are excellent. The breakfast is one of the best I've had in a hotel in a long time,.. the view is the cherry on the sundae! Must visit the gift shop: excellent prices and beautiful items.

Cons:

I wish there was a bathrobe and slippers like the good old days. Also the carpet smel was unpleasant -probably because of humidity.

2026-05-19 • via Nuitee
M
Mariela • extended_group • do
9
Great place to stay
Pros:

Location was great
It has a complete gym. Breakfast was very good . Facilities were good too

Cons:

Everything was good.

2026-05-17 • via Nuitee
E
Eduardo • couple • sv
9
Excelent for leisure and work
Pros:

Centric, comfortable, clean and most of it, its staff

Cons:

Not enough outlets to charge your electric devices

2026-05-13 • via Nuitee
E
Evelyn CdeC • extended_group • gt
9
Pros:

Buen desayuno, completo, ambientes amplios.

Cons:

El cafe no me gusto , la alfombra en cuartos ya es obsoleta,

2026-05-13 • via Nuitee
G
Grettel Rodriguez Campos • solo_traveller • cr
10
2026-05-10 • via Nuitee
C
Carlos • solo_traveller • gt
10
2026-05-10 • via Nuitee
O
Oliver • extended_group • gt
8
Tranquila
Pros:

Muy céntrico

Cons:

Que en booking no incluyen el desayuno y ellos si lo incluyen .

2026-05-08 • via Nuitee
E
Estuardo • couple • gt
10
2026-05-08 • via Nuitee
M
Melendez • solo_traveller • sv
10
Pros:

La piscina muy limpia y el desayuno

2026-05-05 • via Nuitee
F
FETE WITHOUT BORDERS • solo_traveller • us
10
2026-05-05 • via Nuitee
A
ana pahola • family_with_children • gt
8
Pros:

Las almohadas y la cama muy cómodas .

Cons:

La piscina demasiado pequeña , y la habitación que me tocó con olor a húmedo .

2026-05-04 • via Nuitee
M
Modesto • couple • gt
10
Todo bien solo el tema del parqueo
Pros:

Las almohadas y toallas también el jabón

Cons:

El parqueo tiene bastantes en la primera plana pero tapados con conos no dejan parqueiarse

2026-05-03 • via Nuitee
J
Javier • extended_group • pe
9
2026-05-03 • via Nuitee
H
Hernandez • family_with_children • us
10
2026-04-18 • via Nuitee
M
Marisol • solo_traveller • cr
6
Pros:

The coffee area and food

Cons:

The room's carpet smelled and was dirty. The room itself was too expensive for the value: dirty, old, unclean, etc

2026-04-16 • via Nuitee
J
Javier • couple • sv
7
2026-04-12 • via Nuitee
M
Mejia Meraz • extended_group • hn
9
2026-04-11 • via Nuitee
E
Eugenia • extended_group • us
7
Hotel muy lindo, solo no me gusto la habitación
Pros:

El alojamiento es muy lindo !

Cons:

Las habitaciones necesitan un refresh

2026-04-11 • via Nuitee
M
Mitsuhide • solo_traveller • jp
10
2026-04-11 • via Nuitee
A
Anna • family_with_children • es
5
No es Hilton
Pros:

Esta todo de muy baja calidad, solo el personal muy atento y amable y cafetería esta maravillosa, el resto tiene mucho que mejorar.

Cons:

Sucio, viejo, huele mal, gimnasio es 10 mancuernas y 23 máquinas del año 72, piscina es cobo 2*4 con literalmente 4 hamacas

2026-04-08 • via Nuitee