Waldorf Astoria Shanghai on the Bund

Hotels
•
Waldorf Astoria Hotels & Resorts
9.8 (726 reviews)
No. 2 Zhong Shan Dong Yi Road , Shanghai , cn
+86 21 6322 9988

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Excellent service
Cons:
Language barrier
Pillow quality
Breakfast service

Categories

Cleanliness
9.64
Mixed sentiments regarding cleanliness; some mentioned good housekeeping.
Service
10
Excellent service mentioned, although some complaints about staff communication.
Location
10
The location received praise for its convenience and views.
Room Quality
10
Rooms are generally large and well-furnished, though pillow quality criticized.
Amenities
10
Amenities generally positively noted, though breakfast complaints were mentioned.
Value for Money
9.61
Concerns about charges and perceived value related to service.
Food and Beverage
9.15
Mixed reviews on food quality and breakfast service.
Overall Experience
10
Overall positive experience overshadowed by some negative service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:50

Property Description

Luxurious Accommodations
Experience elegance and glamour at Waldorf Astoria Shanghai, where luxurious rooms equipped with modern amenities await. From flat-screen cable TVs to Nespresso machines, indulge in comfort during your stay.

Fine Dining Experience
Satisfy your culinary cravings at Pelham's for modern French cuisine or Wei Jing Ge for authentic regional Chinese dishes. The iconic Long Bar offers breathtaking river views and an extensive drinks menu for a memorable dining experience.

Ultimate Relaxation
Unwind at the heated indoor pool or pamper yourself with rejuvenating treatments at the Waldorf Astoria Spa. Enjoy complimentary coffee, tea, and snacks at the tranquil Library Lounge, ensuring a peaceful retreat during your stay.

Book now to elevate your stay at Waldorf Astoria Shanghai and create unforgettable memories in the heart of the Bund.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that smoking is strictly prohibited throughout the entire hotel starting from 1 March, 2017.

The use of drones is strictly prohibited within The Bund area. Violators will be subject to legal action and penalties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for CNY 583 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CNY 20 per hour.

Location

Property Video

Guest Reviews

9.8
Based on 726 reviews
Cleanliness: 9.64
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.61
Food and Beverage: 9.15
Overall Experience: 10
S
Stefano • couple • it
10
Semplicemente ottimo. Posizione fantastica e personale super disponibile. Colazione molto curata e tantissima attenzione
2026-08-15 • via Nuitee
Q
Qilei • couple • ch
9
The shortcomings are well compensated by the high quality of service and food.
Pros:

Service, quality of food, representation of luxury, historic building.

Cons:

Humidity in the room, limited view

2026-08-14 • via Nuitee
D
Daria • extended_group • ru
10
Уточните название рыбы на ужине в основном ресторане, она не похожа на привычный сибас, возможно это особенности перевод
Pros:

Понравилось буквально всё, расположение супер удобное и очень красивый вид из окна, персонал - идеальный, бассейн с прохладной водой, удивили и поразили завтраки и ужины, шедевры местной кухни, с европейским уклоном и наличие привычных европейских блюд, приятная атмосфера ресторана и вкусный чай и кофе в номере, у нас немного протекло стекло на 21 этаже на подоконник всю ночь капала вода, думаю это устранимая проблема , в это время на Шанхай как раз обрушился тайфун Дельфин, который принёс проливной дождь.
Номер большой и красивый, ванная комната идеальная, подготовка номера ко сну прекрасна. Если буду в Шанхае выбор отеля будет однозначно в пользу Астории. Особенно понравилась старая часть отеля, в ней есть ресторан с живой музыкой, рекомендую.

Cons:

Понравилось всё.

2026-08-13 • via Nuitee
A
Andrey • solo_traveller • ru
10
2026-08-13 • via Nuitee
R
Ruslan • couple • ae
10
2026-08-12 • via Nuitee
L
Lihsin • extended_group • tw
10
2026-08-08 • via Nuitee
J
Jean Philippe • family_with_children • re
5
Mauvais rapport qualité prix.
Pros:

Hôtel très ancien, Wi-Fi ne fonctionne pas ou très mal.

Cons:

L'accès à l'hôtel, la réception et la mauvaise qualité de réception du wifi.

2026-08-08 • via Nuitee
T
Tatiana • family_with_children • ru
9
2026-08-07 • via Nuitee
M
Miljan • solo_traveller • ru
9
2026-08-07 • via Nuitee
R
Rui Xin • couple • nl
9
2026-08-06 • via Nuitee
M
Martins • couple • ae
10
2026-08-06 • via Nuitee
L
Liu • couple • ca
6
2026-08-03 • via Nuitee
N
Natalia • family_with_children • ru
10
Pros:

Очень рада своему выбору отеля в Шанхае. Изначально при выборе отеля было важно месторасположение и красивый панорамный вид. Но в итоге остались довольны всем. И персоналом и уборкой номера , хорошие завтраки . Дочка передает, что это были самые удобные подушки в ее жизни . Спасибо большое отелю за то, что мы чувствовали себя на протяжении всего отдыха очень комфортно.

Cons:

Думаем думаем и ничего в эту графу написать не можем , понравилось все )

2026-08-02 • via Nuitee
P
Patrick • family_with_children • lu
10
Pros:

Es war ein super Hotel.

Cons:

Frühstück war in vergleichsweisen andern Hotels auf meiner Reise nicht so gut 5/10

2026-07-22 • via Nuitee
D
David • solo_traveller • au
9
2026-07-22 • via Nuitee
B
Baljit • family_with_children • gb
9
Very good
Pros:

Very good

Cons:

Very nice

2026-07-20 • via Nuitee
Y
Yanjing • couple • us
1
Worst experience
Pros:

I don’t like it. Never go back again

Cons:

Staff, facilities not safe. Not clean

2026-07-18 • via Nuitee
A
Amal • family_with_children • ae
10
2026-07-18 • via Nuitee
A
Abdullatif • solo_traveller • sa
8
Pros:

Location and staff

Cons:

Breakfast and furniture

2026-07-16 • via Nuitee
Y
Yiyi • couple • sg
10
2026-07-14 • via Nuitee