ModernHaus SoHo

Hotels
8.8 (1533 reviews)
27 Grand Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Limited light in rooms
Noise from rooftop bar
Small room size

Categories

Cleanliness
8.7
Rooms were clean; however, some comments on noise suggest slight issues.
Service
9.2
Exceptional service mentioned multiple times, notably from staff like Claude and Tiffany.
Location
9.2
Fantastic location with easy access to major spots in NYC.
Room Quality
8.2
Rooms are described as small with some light issues, but generally adequate.
Amenities
8.7
Facilities include a great bar and nice views, but some concerns about room readiness.
Value for Money
8.7
Overall good value considering the location and cleanliness.
Food and Beverage
8.7
Drinks and bar service received positive remarks.
Overall Experience
9
Overall experience exceeded expectations with positive mentions of staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:58

Property Description

Luxurious Accommodations
Experience the epitome of modern luxury at ModernHaus SoHo, where rooms feature floor-to-ceiling glass walls, wood floors, and upscale amenities like Nespresso coffee and Le Labo bath products.

Dining and Entertainment
Indulge in culinary delights at Jumpin Jacks and savor craft coffee by day and signature cocktails by night, all while enjoying panoramic views of the Urban Garden and Avenue of the Americas.

Rooftop Oasis
Unwind at the rooftop lounge, Jimmy, with breathtaking views of the Hudson River and a seasonal outdoor pool, offering a perfect retreat from the bustling city below.

Ready to elevate your stay in SoHo? Book now at ModernHaus SoHo and immerse yourself in luxury and sophistication.

Important information:

Guests must be 21 years of age or older to check-in.

Please note that the amount for the first night and taxes will be pre-authorised on the credit card.

Please note that the outdoor pool is seasonal, open from Memorial Day to Labour Day.

Hotel guests have exclusive access to the pool from 08:00 to 16:00, Monday to Friday, and from 08:00 to 14:00 on Saturday and Sunday.

Rooftop wellness programming is offered to all guest on select days.

Our facilities fee is USD 45 plus tax per room, per night, and provides the following amenities:

- In-room Nespresso coffee
- Triple-filtered water, refreshed daily
- High-speed WiFi throughout the hotel
- 24/7 concierge service
- 24/7 access to gym featuring state-of-the-art Peloton and Technogym equipment
- Unlimited use of Press Reader for domestic and international newspapers and magazines
- Unlimited local and long-distance calls
- Overnight shoeshine services
- Use of modern bikes
- Seasonal hotel programming
- Seasonal access to rooftop pool
- Priority reservations at the veranda

Please note that the pre-authorisation charge of unused funds will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, May 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 62.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular
  • Entrance Door Width: 185
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 1533 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
P
Pablo Fabian couple ar
10
Entretenido
Pros:

No use servicio de desayuno

2026-06-20 via Nuitee
B
Brad couple gb
3
Luxury price for a budget experience
Pros:

Great location, and easy to get to within the city.

Cons:

Three major problems. Room was ready 30 minutes late and we weren't notified about it finally being ready--we had to go to the front desk. Second was the linens were stained in the room when we arrived, had to get them replaced. Third was that the AC didn't work in our room! We asked them to fix it while we were away and they didn't. We arrived in our room in the middle of the night with no working AC and had to change rooms.

The room we changed to was actually a downgrade from what we booked. We originally booked the sky suite, and we got downgraded to a standard room. I said we're fine staying there just to avoid changing rooms again as long as we're compensated for the downgrade. We got $100 in service credits and a late checkout as a result. A $250 value (with the late checkout being questionable) for a pretty expensive upgrade.

Overall, I wanted a relatively luxury experience in the city and we paid a relatively luxury price for it. What we got was a cluster of problems and a staff that seemed bound to enforce policy instead of help correct the issue.

2026-06-18 via Nuitee
M
Mark solo_traveller gb
9
2026-06-18 via Nuitee
G
gilbertomA1795MW Family
10
Amazing
Pros:

Amazing hospitality loved everyone at the hotel including Adam and Touhida

2026-06-16 via Tripadvisor
M
Michelangelo couple it
5
Pros:

Sede e vista dalla camera

Cons:

Colazione davvero imbarazzante

2026-06-15 via Nuitee
M
Michel couple be
5
Zeer Teleurstellend en veel te duur en de foto's zijn misleidend
Pros:

locatie midden van SOHO is perfect.

Cons:

Het heeft eerder weg van een plaats waar jonge mensen komen feesten , te zien aan de staat van het hotel en kamer.
Niet 100% verzorgd . Zwembad en dakterras niet gezien , dit was voor een "private party" afgehuurd de eerste dag van aankomst en in de morgen ook niet open ? de volgende dagen konden we er ook niet terecht ofwel nog niet open ofwel terug feest terras .... hopeloos en zeer teleurstellend. Buiten een af en toe de conciërge ,geen personeel gezien.... inchecken was digitaal ...

2026-06-15 via Nuitee
S
Sepehr couple us
9
2026-06-14 via Nuitee
V
Vadim solo_traveller ru
10
2026-06-14 via Nuitee
M
Maria Antoníeta solo_traveller gb
10
2026-06-13 via Nuitee
E
Eduard solo_traveller ch
8
2026-06-11 via Nuitee
S
scottx97 NONE
10
Modernhause SoHo
Pros:

Modernhaus SoHo was a great spot. The location was excellent, property is in really good shape, and all personnel offered exceptional service. Great amenities (including a rooftop pool). We really enjoyed our stay, and will look to stay there again next time we visit NYC. Thanks!

2026-06-09 via Tripadvisor
C
C1899HAfatimam Family
10
Great stay at modernhous!!
Pros:

We had an amazing stay recently! The was so helpful, accommodating and welcoming! The room was clean and spacious. We loved lounging by the pool and seeing the hotel transform from daytime to nighttime! A different scene at night and was enjoyable to watch! We highly recommend very family friendly as well!

2026-06-08 via Tripadvisor
Z
Z2868REaarone Couples
10
Amazing
Pros:

Max was great and very helpful will be back. He had great Customer Service.

2026-06-08 via Tripadvisor
W
walid couple jo
8
2026-06-08 via Nuitee
C
Chappel couple us
7
Great location, but otherwise just OK.
Pros:

The property has a very cool feel while being in a very stellar location. Close access to multiple subway lines, and walking distance to pretty much anything you’d need.

Cons:

This was my second time staying at the property and the first time the staff was much friendlier. The rooms are in decent shape, but it’s unfortunate many are facing a giant construction site, and additionally several of the bathroom fixtures weren’t really working well - the shower leaked out of the sealed corner (not even counting where the pane of glass doesn’t connect to the wall) and the sink was extremely slow to drain. I think the biggest factor is that this is listed as a five star hotel, but this feels like a comfortable four. Everything was just “ok”, I think you’d have better luck booking at a really nice four star hotel and saving yourself some money.

2026-06-08 via Nuitee
A
Andrew couple us
9
2026-06-06 via Nuitee
K
Katia couple br
8
Pros:

Bem localizado

2026-06-06 via Nuitee
M
Marco couple it
10
2026-06-05 via Nuitee
B
brandonmgip Family South San Francisco, California
10
Great staff and experience
Pros:

Location is great. Staff was the best part of my experience. Always 110% in grabbing the door or helping with questions. Always above and beyond

2026-06-04 via Tripadvisor
6
606everettb Couples
10
Amazing Hotel Very Much Recommend
Pros:

From the moment I walked in, the staff at Modernhaus SoHo set the tone for the entire stay. Everyone I interacted with was genuinely warm, attentive, and went out of their way to make me feel welcome. It is rare to find a team that balances professionalism with real personality the way this one does.

The rooftop was absolutely stunning. The views over SoHo are hard to put into words — whether day or night, it is the kind of space you want to stay in for hours. The atmosphere up there felt effortless, and the whole setup matched the energy of the neighborhood perfectly.

My room was exactly what I hoped for. Clean, thoughtfully designed, and incredibly comfortable. Every detail felt intentional especially the amenities they added for my wide and I. I slept better than I have in a long time. This is the kind of hotel that makes you look forward to coming back to the room at the end of the day.

2026-06-04 via Tripadvisor