Aiden by Best Western South Reno

Hotels
•
Aiden by Best Western
8.5 (2180 reviews)
5851 S Virginia St , Reno , us
+1 775-829-4600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Issues with cleanliness
Limited service on inquiries

Categories

Cleanliness
7.71
Some guests reported cleanliness issues in rooms, suggesting that cleanliness standards need improvement.
Service
8.68
Generally friendly staff; however, responses to specific inquiries about pet policies were lacking.
Location
9.22
The location is highly praised for its convenience and easy access to local amenities.
Room Quality
8.67
Rooms were noted to be clean, spacious, and comfortable with positive remarks on room layout.
Amenities
8.2
While basic amenities were available, some guests desired more options like free coffee in the lobby.
Value for Money
8.16
Many guests find the pricing reasonable for the quality, but some suggest prices could be adjusted.
Food and Beverage
8.71
Guests enjoyed the on-site restaurant and breakfast options; however, free coffee availability was a point of contention.
Overall Experience
8.68
The overall guest experience was positive with many intending to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:46

Property Description

Convenient Location
Located just off Route 395 and across from Meadowood Mall, Aiden by Best Western at South Reno offers easy access to shopping and major highways.

Comfortable Amenities
Enjoy a seasonal outdoor pool, on-site restaurant, and free Wi-Fi during your stay. Rooms feature essential amenities like a microwave, refrigerator, and coffee maker for your convenience.

Exceptional Service
With a 24-hour front desk and on-site laundry facilities, our attentive staff ensures a seamless experience. Explore nearby attractions like Lakeridge Golf Course and downtown Reno, both just a short drive away.

Book your stay at Aiden by Best Western at South Reno for a comfortable and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Location

Guest Reviews

8.5
Based on 2180 reviews
Cleanliness: 7.71
Service: 8.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
L
Lory • solo_traveller • fr
8
Pros:

Chambre confortable et propre, au calme.

Cons:

Dommage que la piscine ferme à 20h.

2026-08-07 • via Nuitee
D
Darlene • couple • us
9
2026-08-06 • via Nuitee
W
Wayne • couple • us
5
It was okay
Pros:

Bed was comfortable and the place was clean.

Cons:

The whole motel looked tired and seasoned. Poor lighting in the room. The settee had a huge stain in the middle of it. The office staff were surly. You had to ask for housekeeping and it had to be 24 hours in advance. For $150+ a night I expected a little more.

2026-08-06 • via Nuitee
G
Gerald • solo_traveller • us
9
2026-08-05 • via Nuitee
C
Cynthia • solo_traveller • us
10
2026-08-04 • via Nuitee
H
Heidi • solo_traveller • us
7
Great choice for a stop over
Pros:

The bed and pillows were comfy.

Cons:

The TV didn't work, HDMI 1 cable not connected and couldn't see where it should be connected and tried other sources with no success. The outlets on top of the desk which was near the TV didn't work either.

2026-08-04 • via Nuitee
B
Barbara • solo_traveller • us
9
Pros:

The bed was wonderful, and so were the pillows! It was so very nice to have Real air conditioning!

Cons:

The things I didn’t like were very minor. The tub took forever to drain, and the stopper for the sink didn’t work.

2026-08-04 • via Nuitee
Y
Ynzo • couple • nl
7
Pros:

Clean, big room

Cons:

Aircon was making sound of a 747 taking off

2026-08-03 • via Nuitee
H
Helen • extended_group • us
10
2026-08-03 • via Nuitee
W
Weaver • solo_traveller • us
9
2026-08-03 • via Nuitee
P
Pudasaini • family_with_children • us
7
It was great.
Pros:

Their costumer service.

Cons:

A little loud at night.

2026-08-03 • via Nuitee
J
Jeremy • couple • us
9
It’s was pretty good! Nice room!
Cons:

I don’t like to ask for my id and credit card multiple times before getting my confirmation number to make I even have a reservation!!

2026-08-02 • via Nuitee
P
Phyllis • extended_group • ie
8
Pros:

Convient to get around

Cons:

No boiling water to make proper tea
Water not hot enough

2026-08-02 • via Nuitee
K
Kendall • family_with_children • us
5
I don’t think I would come back. Very expensive and it was okay.
Pros:

Comfortable beds, friendly staff, and a great pool.

Cons:

The walls are very thin so you can hear everything in sight. I herd a man coughing and puking half the night… They also forgot to clean my room twice. ( but they did apologize)

2026-07-25 • via Nuitee
B
Brian • couple • us
8
2026-07-25 • via Nuitee
J
Joleen • solo_traveller • us
7
2026-07-23 • via Nuitee
P
Parker • solo_traveller • us
9
2026-07-22 • via Nuitee
F
Fernando • family_with_children • us
10
2026-07-22 • via Nuitee
J
Jeremy • solo_traveller • us
5
Cons:

Bathroom had tissues on floor and was not able to get light by bed to turn on.

2026-07-20 • via Nuitee
G
Gia • couple • us
8
2026-07-20 • via Nuitee