Aiden by Best Western South Reno

Hotels
•
Aiden by Best Western
8.5 (2084 reviews)
5851 S Virginia St , Reno , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Issues with cleanliness
Limited service on inquiries

Categories

Cleanliness
7.71
Some guests reported cleanliness issues in rooms, suggesting that cleanliness standards need improvement.
Service
8.68
Generally friendly staff; however, responses to specific inquiries about pet policies were lacking.
Location
9.22
The location is highly praised for its convenience and easy access to local amenities.
Room Quality
8.67
Rooms were noted to be clean, spacious, and comfortable with positive remarks on room layout.
Amenities
8.2
While basic amenities were available, some guests desired more options like free coffee in the lobby.
Value for Money
8.16
Many guests find the pricing reasonable for the quality, but some suggest prices could be adjusted.
Food and Beverage
8.71
Guests enjoyed the on-site restaurant and breakfast options; however, free coffee availability was a point of contention.
Overall Experience
8.68
The overall guest experience was positive with many intending to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:46

Property Description

Convenient Location
Located just off Route 395 and across from Meadowood Mall, Aiden by Best Western at South Reno offers easy access to shopping and major highways.

Comfortable Amenities
Enjoy a seasonal outdoor pool, on-site restaurant, and free Wi-Fi during your stay. Rooms feature essential amenities like a microwave, refrigerator, and coffee maker for your convenience.

Exceptional Service
With a 24-hour front desk and on-site laundry facilities, our attentive staff ensures a seamless experience. Explore nearby attractions like Lakeridge Golf Course and downtown Reno, both just a short drive away.

Book your stay at Aiden by Best Western at South Reno for a comfortable and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2084 reviews
Cleanliness: 7.71
Service: 8.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
E
Eli • couple • us
8
Terrific! Great location and great value
Pros:

Terrific location

Cons:

Noisy folks in the parking lot on one night

2026-06-13 • via Nuitee
B
Betty • solo_traveller • us
8
Pros:

It had everything we needed

2026-06-13 • via Nuitee
D
David • family_with_children • us
10
Comfortable, clean, cool, retro vibes with friendly staff await you at Aiden.
Pros:

Aiden by Best Western provided us with a fantastic value, friendly and helpful service with a clean and comfortable room. We enjoyed the cool, retro vibe and would definitely return.

Cons:

We didn’t have any negatives about our stay.

2026-06-11 • via Nuitee
A
Alden • couple • us
10
Have already made reservations at property again.
Pros:

N/A

Cons:

Having the phone out of service, Booking.com as a third party in the booking.

2026-06-11 • via Nuitee
N
Neville • solo_traveller • us
9
2026-06-10 • via Nuitee
S
Sarvela • family_with_children • us
10
2026-06-10 • via Nuitee
C
Castellanos • family_with_children • us
10
Pros:

Muy cómodo

2026-06-09 • via Nuitee
R
Richard • solo_traveller • us
10
Very nice stay we will stay there again
Pros:

Parking, access to pet area, great restaurant and the staff were very helpful

2026-06-09 • via Nuitee
J
Janet • solo_traveller • gb
9
2026-06-09 • via Nuitee
K
Ken • extended_group • us
8
Pros:

Friendly staff. Decent hotel for a night.

Cons:

First room we had was a little noisy. Could hear the room next-door. Not sure what the issue was. But they allow us to change rooms no problem. No issue with the second room.

2026-06-09 • via Nuitee
K
Kara • couple • us
10
Overall really good. I would start again.
Pros:

Clean, well kept property. Nice pool area. I looked that you could swim at any time of the day. I don’t believe the pool gets closed at a certain time. It was never crowded. Rooms were clean & fully functional.

Cons:

I thought the price was a bit more than average. This is a motel/inn. Not a large hotel. Although it’s kept up nicely. No complaints really. Every hotel in the area seemed to be higher than usual. Might have been because of big events happening that week.

2026-06-08 • via Nuitee
R
Richard • couple • us
9
Clean, comfortable rooms. Pleasant staff.
Pros:

Clean, comfortable rooms. Pleasant staff. Best Westerns are generally pretty reliable for this.

2026-06-07 • via Nuitee
B
Black-Mamba • extended_group • it
8
Sicuramente positivo
Pros:

Pulizia, camere ascensore pratico ed efficiente, parcheggio.

Cons:

Il condizionatore era rumoroso e l'abbiamo dovuto spegnere. L'acqua calda ha tardato ad arrivare.

2026-06-07 • via Nuitee
S
santiago • couple • us
9
Comfortable and clean
Pros:

The gym and pool quite

Cons:

Clean and friendly

2026-06-07 • via Nuitee
M
Morgan • couple • gb
8
I would have loved to stay longer
Pros:

The pool was beautiful and refreshing. The room was clean and the king sized bed was so comfortable

2026-06-06 • via Nuitee
V
Veronika - • solo_traveller • us
10
Great stay! Good distance from the convention center. Incredible early breakfast option right on-site. Love Two Chicks!!
Pros:

Location and excellent breakfast option on-site

Cons:

Walls are a little thin and although the noise from the street isn’t bothersome, the noise from other guests can be

2026-06-06 • via Nuitee
J
Johana • couple • us
8
2026-06-05 • via Nuitee
B
Beryl • couple • nz
8
2026-06-05 • via Nuitee
K
Key • solo_traveller • us
10
Highly recommend.
Pros:

I loved how clean everything looked, the location was great, and the staff were super friendly!

Cons:

The water pressure wasn't great, but it was still enjoyable.

2026-06-04 • via Nuitee
D
David • solo_traveller • us
7
Pros:

The breakfast was very good.

Cons:

There was a cockroach on the wall in the shower when I got up at 5:30.

2026-06-03 • via Nuitee