The New Inn by Roomsbooked

Hotels
7.1 (3176 reviews)
16 Northgate St , Gloucester , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Garden
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Character of the hotel
Cons:
Noise from pub
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.24
The reviews indicated that cleanliness could be improved, particularly in the bathrooms.
Service
7.71
Staff were described as friendly and helpful, although there were communication issues.
Location
8.25
The location was frequently praised as being perfect and central.
Room Quality
6.2
The rooms were described as somewhat outdated and in need of maintenance.
Amenities
6.73
Amenities are decent with breakfast options, though service expectations were not met.
Value for Money
7.19
Generally considered good value considering the location and character of the hotel.
Food and Beverage
7.24
Food was noted as tasty and reasonably priced.
Overall Experience
7.21
Overall a decent stay with some significant noise concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:08

Property Description

Medieval Charm and Modern Comforts

The 15th-century New Inn in Gloucester boasts a unique blend of history and modern amenities. The medieval courtyard and real ale pub offer a glimpse into the past, while free Wi-Fi ensures connectivity for guests.

Cosy Rooms and Award-Winning Dining

Step into beautifully restored rooms at The New Inn Hotel, complete with exposed beams and en suite facilities. Indulge in a carvery at The Pilgrims Restaurant or savor up to 12 cask ales at the Real Ale Bar.

Historic Significance and Convenient Location

With galleries adorning the ancient courtyard, this historic property was once a stop for pilgrims. Explore Gloucester Cathedral just a short walk away or visit the nearby shopping center and railway station.

Ready to experience the charm of The New Inn? Book your stay now for a memorable getaway.

Important information:

The New Inn is a Grade I listed building, and has no disabled facilities. Bedrooms are located on the 1st and 2nd floors.

Check in times from 14:00 to 21:00. Late check ins only by prior arrangement.

The nearest car park is Kings Walk (GL1 1EA) which is at the rear of the property.

High vans should use Hare Lane North car park (GL1 1DF). It is free between the hours of 18:00 and 07:00 and costs GBP 3 per day Monday - Saturday and GBP 2 for Sundays.

Passengers and luggage may be dropped off at the back door in New Inn Lane - close to Kings Walk car park.

Please Note: The New Inn provides live music on a Friday night between 9pm & midnight and Karaoke on a Saturday night between 8pm & midnight - please be aware this is a city center hotel / bar and it can get noisy on the weekendsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 3176 reviews
Cleanliness: 6.24
Service: 7.71
Location: 8.25
Room Quality: 6.2
Amenities: 6.73
Value for Money: 7.19
Food and Beverage: 7.24
Overall Experience: 7.21
E
Eliza • solo_traveller • gb
10
2026-07-10 • via Nuitee
A
Alexandra • solo_traveller • de
8
Pros:

historische Bausubstanz, toller Innenhof, zentrale Lage

Cons:

Fenster könnte nicht geöffnet werden

2026-07-09 • via Nuitee
W
Wendi • solo_traveller • gb
8
Pros:

Very clean, comfortable. Had a fan which was a bonus as weather very hot

Cons:

Did not realise room would be up 2 flights of stairs. Difficult to carry case and wasn't offered any help

2026-07-08 • via Nuitee
S
Sarri • solo_traveller • gb
8
2026-07-08 • via Nuitee
C
Clare • couple • gb
1
Shocking
Pros:

My partner was wrongly accused of hurting another resident who was staying there and was arrested, no further action was took and the person in question did it meant to doing the attack

Cons:

I would like Booking.com to get in touch with me and remove any bad Remove any bad character references during our stay with Booking.com as this is a Conflict of character

2026-07-07 • via Nuitee
C
Clyde • couple • gb
9
2026-07-06 • via Nuitee
D
Daniela • couple • at
7
Pros:

Flair des alten Gebäudes ist großartig, aufmerksames und sympathisches Personal. Das Inn ist auf jeden Fall einen Besuch wert!!

Cons:

Steile Treppen (kein Lift), die Zimmer sind schon etwas in die Jahre gekommen. Ist bei einem historischen Gebäude aber auch nicht anders zu erwarten.

2026-07-06 • via Nuitee
H
Harrisen • extended_group • au
10
Exquisite
Pros:

Everything, the new inn is the greatest inn I've ever experienced, primo spot I was totally there.

Cons:

I love the new inn

2026-07-04 • via Nuitee
T
Teress • solo_traveller • gb
7
Ok for an overnight work trip
Pros:

In Town centre near car park.

Cons:

Rooms are very basic but clean, decor is dated and corridors dark and dingy

2026-07-03 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-07-03 • via Nuitee
P
Paul • couple • gb
8
Ok
Pros:

Very olde worldie loads of character

Cons:

Tv would not work properly

2026-07-03 • via Nuitee
A
Arrun • solo_traveller • gb
8
2026-07-03 • via Nuitee
J
Jeff • couple • au
8
2026-07-02 • via Nuitee
D
David • couple • gb
8
Good location, comfortable sleep and friendly staff
Pros:

Staff were friendly and helpful

Cons:

Nothing really, later checkout maybe til 11 would be better than 10 but that’s about it

2026-07-02 • via Nuitee
S
Steven • extended_group • gb
6
2026-07-01 • via Nuitee
M
Mariannne • family_with_children • dk
7
2026-07-01 • via Nuitee
S
Salma • couple • gb
10
Thoroughly enjoyed
Pros:

Clean convenient friendly and accommodating staff, great value for money.

2026-06-30 • via Nuitee
G
GRAHAM • couple • gb
4
Not a good experience but adequate.
Pros:

Location good breakfast OK.

Cons:

Rooms very tired and dated old and creaky.

2026-06-30 • via Nuitee
C
Christopher • solo_traveller • gb
8
2026-06-30 • via Nuitee
M
Moya • solo_traveller • gb
3
Pros:

Location for the concert

Cons:

Toilet flush wasn't working properly.
I had a shower which was over the bath. Getting out of the bath I leaned on the rail at the side of the bath to get out and the rail collapsed causing me to fall heavily on to the floor. I am bruised and and have difficulty raising my arm as I fell on to my shoulder. I rang the hotel and told them.A lady answered the phone and she didn't even ask how I was she just said thank you for leaving us know about the rail it was being sorted. 🙁

2026-06-30 • via Nuitee