Best Western Claydon Hotel

Hotels
Best Western
8.4 (859 reviews)
16-18 Ipswich Road, Claydon , Ipswich , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Clean room
Cons:
Cleanliness issues
Location noise during stay

Categories

Cleanliness
7.4
There were reports of dirty floors and hairs on the bed in one review, indicating cleanliness issues.
Service
8.9
Multiple reviews highlighted friendly and helpful staff who went the extra mile for guests.
Location
8.4
The hotel's location was noted as good for access to main roads and nearby amenities.
Room Quality
7.9
General feedback was positive about room quality, though some experienced issues with temperature.
Amenities
8.4
Amenities were described positively in terms of facilities available for a B&B.
Value for Money
8.9
Guests expressed satisfaction with the pricing and great value for the services received.
Food and Beverage
8.9
Reviews appreciated the quality and variety of food offered at the hotel.
Overall Experience
8.4
Guests reported a generally enjoyable stay with various positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:11

Property Description

Luxurious Accommodations
Indulge in our well-appointed rooms with free Wi-Fi, en suite bathrooms, and picturesque views of the village or our expansive gardens. Family-friendly amenities like cots and highchairs are also available for your convenience.

Gastronomic Delights
Savor the flavors of our a la carte menu showcasing fresh local ingredients. Pair your meal with a selection of fine wines and liquors for a truly exquisite dining experience.

Convenient Location
Located just off the A14 and a short drive from Ipswich town centre, our hotel offers the perfect blend of tranquility and accessibility.

Experience comfort, culinary excellence, and convenience at our charming hotel. Book your stay now!

Important information:

When booking for more than 4 rooms, different policies and additional supplements may apply.

The hotel reserves the right to charge the credit or debit card used to guarantee the reservation for any malicious damage or damage caused by bad behavior or damage caused by any other means to the hotel or hotel property.

The property may pre-authorize your card with the full reservation amount plus GBP 50.

Photos provided are exemplary of rooms and actual rooms may differ.

The Restaurant is closed for dinner service on Sundays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £15 per person per night when using an available cot.
    Children up to and including 15 years old stay for £15 per person per night when using an existing bed.
    Children up to and including 16 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 859 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 8.4
S
Stephen couple gb
8
Good
2026-07-03 via Nuitee
K
Kiraty couple gb
10
Amazing
Pros:

From start to finish was totally amazing what a beautiful team you and and food was amazing to

2026-06-29 via Nuitee
P
Peter couple gb
8
Pros:

Very nice room with a very big bed.

Cons:

A little cramped with tiny desk and difficault door to shower/wc room but otherwise we were very comfortable.

2026-06-28 via Nuitee
R
Rimond couple gb
5
Felt expensive for what we got. Have stayed on other places nearby with modern facilities and bedrooms better decorated
Pros:

Reception staff on arrival friendly and helpful.

Cons:

Air conditioning unit needs updating. Bedroom needs modernising. Bed very uncomfortable. Nobody at reception when we left.

2026-06-28 via Nuitee
R
Rita couple ch
8
The hotel itself was fine
Pros:

The staff! Ever so nice, ever so helpful. The room, even though a bit small, had an a/c which was worth its weight in gold in the middle of a heatwave. Good blackout curtains and comfy mattresses made for a good night‘s rest. The breakfast options left no wishes open. Location: pretty central in Suffolk and right next to the A14 (but without any noise), ideal for us to explore Suffolk on day trips.

Cons:

We had a bad dinner experience at the hotel restaurant. If you pay 30 £ for a 2-course meal you expect quality. First it took 40 minutes for a starter to be served, then another half hour for an inedible main course. By that time I was truly annoyed and had lost my appetite. I lodged a complaint with the manageress on duty. We didn’t have to pay for anything but our last evening was already spoilt. I hope it was a one-off and other guests had a better experience.

2026-06-28 via Nuitee
J
Jordy couple nl
8
Heel fijn spontaan nachtje omdat de airco in de camper niet meer werkte
Pros:

Airco

Cons:

De badkamer was niet heel schoon

2026-06-27 via Nuitee
P
Pete solo_traveller gb
8
Very pleasant staff. Air con was great. Very clean.
Pros:

Lovely staff. very clean room. comfy bed.

Cons:

No kettle as I could see, thin plastic shower curtain ,but I'm being fussy & would book again.

2026-06-22 via Nuitee
E
Ellen couple ca
9
2026-06-21 via Nuitee
M
Michele couple gb
8
Excellent
Pros:

Reception staff was very friendly and welcoming. The room was huge, such a treat.

Cons:

Bathroom was a little bit tired.

2026-06-15 via Nuitee
P
Phillip solo_traveller gb
8
2026-06-13 via Nuitee
A
AYDIN solo_traveller tr
8
Good balance between price & service
Pros:

Helpful staff

Cons:

Heating system

2026-06-08 via Nuitee
D
Danny couple gb
9
Pros:

All perfect! Room looked newly refurbished. Very quiet. Plenty of parking. Evening meal and breakfast were both excellent. Staff member Mariana was very friendly and super helpful.

2026-06-08 via Nuitee
N
Nigel solo_traveller gb
9
Pros:

Very friendly and accommodating staff. Good quiet room.

Cons:

Our room was not serviced during our 2 night stay.

2026-06-07 via Nuitee
A
Abbie couple gb
10
2026-06-07 via Nuitee
A
Andy wat solo_traveller gb
10
2026-06-04 via Nuitee
D
David solo_traveller gb
7
2026-05-26 via Nuitee
J
Jane couple gb
10
Excellent
Pros:

Room was lovely,and staff friendly

2026-05-26 via Nuitee
H
Hillary solo_traveller gb
8
2026-05-25 via Nuitee
B
Barber-Starkey solo_traveller gb
3
2026-05-19 via Nuitee
G
Grace family_with_children gb
10
2026-05-14 via Nuitee