Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Clean room
Cons:
Cleanliness issues
Location noise during stay

Categories

Cleanliness
7.4
There were reports of dirty floors and hairs on the bed in one review, indicating cleanliness issues.
Service
8.9
Multiple reviews highlighted friendly and helpful staff who went the extra mile for guests.
Location
8.4
The hotel's location was noted as good for access to main roads and nearby amenities.
Room Quality
7.9
General feedback was positive about room quality, though some experienced issues with temperature.
Amenities
8.4
Amenities were described positively in terms of facilities available for a B&B.
Value for Money
8.9
Guests expressed satisfaction with the pricing and great value for the services received.
Food and Beverage
8.9
Reviews appreciated the quality and variety of food offered at the hotel.
Overall Experience
8.4
Guests reported a generally enjoyable stay with various positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:11

Property Description

Luxurious Accommodations
Indulge in our well-appointed rooms with free Wi-Fi, en suite bathrooms, and picturesque views of the village or our expansive gardens. Family-friendly amenities like cots and highchairs are also available for your convenience.

Gastronomic Delights
Savor the flavors of our a la carte menu showcasing fresh local ingredients. Pair your meal with a selection of fine wines and liquors for a truly exquisite dining experience.

Convenient Location
Located just off the A14 and a short drive from Ipswich town centre, our hotel offers the perfect blend of tranquility and accessibility.

Experience comfort, culinary excellence, and convenience at our charming hotel. Book your stay now!

Important information:

When booking for more than 4 rooms, different policies and additional supplements may apply.

The hotel reserves the right to charge the credit or debit card used to guarantee the reservation for any malicious damage or damage caused by bad behavior or damage caused by any other means to the hotel or hotel property.

The property may pre-authorize your card with the full reservation amount plus GBP 50.

Photos provided are exemplary of rooms and actual rooms may differ.

The Restaurant is closed for dinner service on Sundays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

8.4
Based on 901 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 8.4
T
Tudball • solo_traveller • gb
8
Pros:

Friendly receptionists who were happy to help.
Delicious breakfast, it was great not being made to feel like we had to rush to leave.

2026-09-19 • via Nuitee
M
Mark • solo_traveller • gb
8
Spotlessly clean, comfortable, great breakfast and incredibly helpful staff — I’d defo stay again
Pros:

I had a really lovely stay and would definitely return.

The room was spotlessly clean, the bed was very comfortable and the shower was nice and hot. I had a great night’s sleep and everything in the room was exactly as I’d hoped.

The full English breakfast in the morning was excellent and a great start to the day.

What really stood out, though, were the staff. Everyone I dealt with was extremely friendly, welcoming and helpful, and nothing seemed too much trouble.

A very comfortable and enjoyable stay. I wouldn’t hesitate to stay here again when I’m next in the area.

2026-09-15 • via Nuitee
A
Andy • solo_traveller • gb
8
Pros:

great value

Cons:

breakfast expensive

2026-09-14 • via Nuitee
R
Richard • couple • gb
8
Good experience on the overall
Pros:

The environment and location suits my expectations.
All was okay except for the splitting bed.

Cons:

The double bed is not suitable for couples as it splits severally to discomfort.

2026-09-14 • via Nuitee
A
Astrid • solo_traveller • gb
8
2026-09-14 • via Nuitee
F
FEDERICA • couple • gb
6
Average for the price
Pros:

Car park, staff friendliness and location.

Cons:

Musty smell in the room, we were given an easy access room although none of us had any mobility issues. The wet room had a very high toilet seat and uncomfortable sink height.

2026-09-13 • via Nuitee
M
Martine • solo_traveller • gb
7
Pros:

Location waa perfect and lots of car parking. Staff were lovely especially the super helpful lady who served breakfast. The breakfast was also excellent. Lots of choice and great quality.

Cons:

The shower cubicle waa just a little to small 😂

2026-09-13 • via Nuitee
L
Liam • couple • gb
10
2026-09-09 • via Nuitee
A
Anne • solo_traveller • ca
6
Make sure to request a room away from the banquet room if you’re there on a weekend
Pros:

Comfortable bed, good breakfast. Very safe location to leave our bicycles overnight. Staff person Frank was very good, friendly and helpful.

Cons:

Wifi wasn’t consistent. We stayed overnight on a Saturday when a wedding was being held. Instead of giving us a room away from the banquet room we were adjacent to it and any chance of getting to sleep before 23:30 was impossible. I don’t understand why we weren’t given a room far away from the noise and let the wedding guests have the close rooms. I hope they don’t do this to other non wedding guests.

2026-09-06 • via Nuitee
B
Becky • family_with_children • gb
9
Friendly, welcoming, comfortable. Will definitely book again.
Pros:

Comfortable bed, good tea/coffee-making in the room (Yorkshire tea; a winner!) clean and quiet. Good quality breakfast. The staff are wonderful. Really friendly, helpful & personable.

2026-09-03 • via Nuitee
S
stuart • solo_traveller • gb
8
2026-08-31 • via Nuitee
morecustard2016 • couple • gb
2
Having stayed in other Best Western Hotels in Europe, this was a major disappointment.
Pros:

The dining room staff. The large car park. An are conditioning unit in the room, which we did not need to use as the heatwave was over. Convenient access to the A14, only a few minutes away.

Cons:

There was no lift. The signage from the carpark to the reception was practically non-existent, nothing to help guide people with walking difficulties to use a ramp access, which was out of sight at the front of the building which we did not use as we drove past it into the car park.
Poor signage inside the hotel to lead a guest to their room, using 100 & 200series numbers, when their are only about 35 rooms! The staircase to the upper floor is at the end of a long dark corridor, where the sign light only switches on when you are near the sign! A new guest could easily assume the stairs do not exist, as they are beyond a side door in that corridor!
Dining room staff had to double as chef on both mornings, because the chef was 'on holiday'?
On our second day we returned at 7:30pm to find the Dining Room closed, no chef!
There was no feel of a welcoming hotel, more of a busy B & B.

2026-08-28 • via Nuitee
J
James Martin • solo_traveller • ie
9
2026-08-27 • via Nuitee
J
Jane • couple • gb
8
A clean hotel with friendly welcoming staff.
Pros:

A clean hotel with very friendly welcoming staff.

2026-08-27 • via Nuitee
G
George • solo_traveller • gb
8
2026-08-26 • via Nuitee
A
Alan • solo_traveller • gb
9
Disappointing
Cons:

On my first morning, I arrived for breakfast at 7:05 am. I did not get any breakfast before having to leave at 7:45 am. I ordered a poached egg on toast. Very disappointing.

2026-08-26 • via Nuitee
J
Jim • solo_traveller • gb
10
Pros:

The receptionist was very helpful

2026-08-25 • via Nuitee
C
Christopher • couple • gb
8
Pros:

Staff Excellent

Cons:

but on arrival we were informed that no evening meal was available. We drove 6 miles to find a decent restaurant as going to the local Pub was not in our plan.

2026-08-24 • via Nuitee
N
Natalie • solo_traveller • gb
7
Very Clean
Pros:

Very clean and friendly staff.

Cons:

The bed was very uncomfortable

2026-08-23 • via Nuitee
K
Kevin • solo_traveller • gb
10
Pros:

Everything was perfect

Cons:

The hotel was fantastic

2026-08-20 • via Nuitee