Hotel Maltezský Kříž

Hotels
7.9 (981 reviews)
Stará Louka 50 , Karlovy Vary , cz

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Breakfast can improve
Missing some amenities

Categories

Cleanliness
8.05
Comments indicate the rooms were clean and well-maintained.
Service
8.55
Friendly and attentive staff was mentioned in several reviews.
Location
9.05
The location was praised multiple times as being central and convenient.
Room Quality
7.55
Rooms were described as comfortable, although some mentions of past issues.
Amenities
7.05
Basic amenities were available, but some guests noted missing items.
Value for Money
7.85
Good value for the price according to several reviews.
Food and Beverage
7.05
Mixed feelings about the breakfast quality; some were disappointed.
Overall Experience
8.05
Overall satisfaction was expressed, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:49

Property Description

Historic Charm and Modern Comforts

Elegant Rooms with River Views: Enjoy the blend of history and luxury in our renovated 18th-century house, offering elegant rooms with free Wi-Fi, wooden floors, and modern amenities like satellite TV and minibars.

Relaxation and Wellness: Indulge in original Thai massages at the Tawan Thai Massage Center or take advantage of special discounts at the nearby Thai Spa House for a truly rejuvenating experience.

Convenient Location: Situated a stone's throw away from the picturesque river promenade and just 2 km from the Becherovka Museum, Hotel Maltezský Kříž offers a perfect retreat for exploring the historical and cultural gems of the area.

Book your stay now to experience a harmonious blend of history, relaxation, and convenience at Hotel Maltezský Kříž.

Important information:

When traveling with pets, a surcharge of EUR 8 is applied.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KLV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.9
Based on 981 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 7.05
Value for Money: 7.85
Food and Beverage: 7.05
Overall Experience: 8.05
Čechanová solo_traveller cz
10
2026-05-30 via Nuitee
V
Vita extended_group ua
8
2026-05-25 via Nuitee
J
janko solo_traveller de
10
Pros:

Разположението на курорта е много добро,беше чисто навсякьде и много хора😁

2026-05-25 via Nuitee
S
Schmidt solo_traveller cz
5
2026-05-22 via Nuitee
M
Mykola solo_traveller ua
9
Pros:

Отличное расположение отеля в центре курортной зоны Карловых Вар. Номер со всеми удобствами, чисто, уютно.

2026-05-19 via Nuitee
G
Gerhard solo_traveller de
9
2026-05-19 via Nuitee
A
Adam extended_group cz
7
2026-05-18 via Nuitee
M
Molch extended_group de
8
Ein toller Aufenthalt in einer schönen Dachwohnung...
Pros:

Die Lage war toll & die Wohnung schön...

Cons:

Es gab leider keinen Parkplatz dazu & die Ausstattung der Küche hätte besser sein können...

2026-05-17 via Nuitee
H
Hristina solo_traveller rs
1
Cons:

Very rude staff. The city was blocked because of a marathon, making it impossible to check in at the scheduled time. There was no one taxi nor other means of trasportaiton, it was not posible to come to the hotel by the walk on the time as the all central streets are closed.The employee responsible for the keys was unreasonable and rude when I asked her to leave the key for me. After the first call, she stopped answering, which created a very stressful situation.
The hotel has a key box for unforeseen circumstances, but she only agreed to use it after I submitted a request to cancel the accommodation. It was a very stressful and unpleasant experience. I would not recommend anyone stay at this hotel. When unexpected situations arise, the hotel staff clearly dont wont to helping guests or finding a solution. The keys were left only after I submitted a cancellation request through Booking.com.
I will never stay at this hotel again.

2026-05-17 via Nuitee
K
Khimiuk family_with_children de
5
2026-05-16 via Nuitee
K
Kurhuz family_with_children ua
8
2026-05-16 via Nuitee
A
Andrei solo_traveller ro
10
2026-05-10 via Nuitee
Z
Zdena couple cz
10
Pros:

Přímo u kolonády

2026-05-09 via Nuitee
A
Anastasiia family_with_children ua
10
2026-05-09 via Nuitee
A
Arkadiusz extended_group pl
7
Pros:

Dość skromne :)

2026-05-04 via Nuitee
V
Vyacheslav solo_traveller ua
10
2026-04-20 via Nuitee
D
Deniz solo_traveller tr
10
Pros:

I stayed in a very clean and silent room, the location was great.

2026-04-17 via Nuitee
A
Anette solo_traveller de
8
2026-04-12 via Nuitee
A
Alexander family_with_children ua
7
Pros:

Два плюса ,отель находится в центре ,вторй плюс Наличе лифта …
Все

Cons:

1.Обратная связь ,несколько раз пытался дозвониться в отель ,не кто не взял трубку ..Просили вторй ключ от входных дверей ,не кто так и не дал .2 Номерной фонд устарел ,все уже старое ,двери скрепят ,полы скрепят ,шумо изоляции «0» .В номере тусклый свет из-за того ,что номер в целом темны это давит . Все окна выходят либо в внутренний двор ,либо в небо ))За эту цену есть варианты гараздо луче ,буквально в соседнем доме )

2026-04-09 via Nuitee
I
Ilona couple ua
7
Pros:

Месторассположение, чистота

Cons:

Нет чайника и фена, мало розеток

2026-04-06 via Nuitee