Eira do Serrado - Hotel & Spa

Hotels
8.5 (1535 reviews)
Eira do Serrado - Curral das Freiras , Curral das Freiras , pt

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Stunning views
Good location
Cons:
Poor cleanliness
Subpar food quality

Categories

Cleanliness
7
Multiple complaints regarding filth, sticky floors, and poor maintenance.
Service
9.5
Generally friendly, but some reviews indicate a lack of attention from the staff.
Location
10
Fantastic mountain top location with incredible views.
Room Quality
8.5
Mixed reviews; some rooms reported as old and in need of refurbishing.
Amenities
9
Spa facilities available, but with limitations on hours and temperature issues.
Value for Money
8
Overpriced for the perceived quality; food and services do not meet expectations.
Food and Beverage
7
Food quality received multiple complaints; breakfast and dinner reported to be subpar.
Overall Experience
9
General dissatisfaction leading to recommendation to avoid the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:45

Property Description

Secluded Retreat with Breathtaking Views
Escape to Eira do Serrado, a hidden gem nestled in pristine forests overlooking the Valley of the Nuns and Curral das Freiras.

Wellness Center and Outdoor Activities
Indulge in relaxation at our wellness center featuring an indoor pool, hot tub, sauna, and more. Explore outdoor adventures right at your doorstep.

Local Cuisine and Scenic Dining
Savor authentic Madeiran dishes at our restaurant while taking in panoramic views. Unwind with drinks at one of the island's top viewpoints.

Experience tranquility and adventure at Estalagem Eira do Serrado. Book now to secure your slice of paradise.

Important information:

Please note that the half board plan does not include beverages.

Please note that the use of swin cap is compulsory in the swimming pool and hot tub.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for € 17.50 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 22.50 per person per night when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Children from 3 years old to 11 years old stay for 50% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1535 reviews
Cleanliness: 7
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8
Food and Beverage: 7
Overall Experience: 9
B
Bartosz • couple • pl
10
Pros:

Widok
Siłownia
Bardzo miły personel

Cons:

Za ciepło na basenie
Obrusy mogłyby być czystsze na śniadaniu
Jajka sadzone nie były na miękko

2026-07-16 • via Nuitee
J
Joy • solo_traveller • es
10
Pros:

An amazing view and wonderful and helpful staff. The pool area was lovely and the setting just incredible.

Cons:

The jacuzzi didn't get very hot, I think perhaps something was broken. A shame because otherwise perfect.

2026-07-15 • via Nuitee
H
Hubert • solo_traveller • fr
7
Pros:

L'emplacement, le personnel

Cons:

Le petit déjeuner.
Chambre à moderniser

2026-07-15 • via Nuitee
V
Vera • solo_traveller • be
9
2026-07-13 • via Nuitee
M
Mantas • couple • lt
6
Decent
Pros:

The view.

Cons:

Breakfast, dirty windows, quite old hotel and needs ar least reconstruction.

2026-07-10 • via Nuitee
A
Alexander • extended_group • bg
10
A hotel with really amazing views!
Pros:

Really nice hotel with excellent views over the valley. Cozy pool and spa area too. Rooms were very spacious and clean. Would definately come back.

2026-07-08 • via Nuitee
L
Lauren • solo_traveller • gb
6
Hotel was amazing views.. Major downfall door handle fell off unable to exit during fire alarm
Pros:

Views and facilities

Cons:

Food and safety
Unfortunately, the fire alarm went off during the night, and at the same time our door handle broke, leaving us unable to open the door and exit the room, which was a very concerning experience.

2026-07-06 • via Nuitee
S
S. • solo_traveller • pl
10
2026-07-02 • via Nuitee
S
Solène • couple • fr
8
Bâton de pluie
Pros:

Le spa et les bâtons de pluies

Cons:

Pas assez de bâton de pluies

2026-06-29 • via Nuitee
H
Hassan AL Ajmi • solo_traveller • sa
8
2026-06-26 • via Nuitee
F
Fonny • couple • be
8
Pros:

Prachtige locatie, vriendelijk personeel, ruime parking, lekker gegeten

Cons:

Spijtig dat het zicht op de vallei Curral das Freiras voor de helft weggenomen werd door het dak van het zwembad.

2026-06-23 • via Nuitee
R
Rob • couple • nl
5
Mooi uitzicht, maar niet iets voor een meerdaags verblijf
Pros:

Prachtige ligging!

Cons:

Weinig faciliteiten; geen bediening bij de lunch (en toen gingen we maar weg). Sfeerloos restaurant. Bijna geen keuze ivm dieet dat van te voren was doorgegeven. We zijn eerder weggegaan.

2026-06-21 • via Nuitee
J
Jörg • couple • de
9
Entspannung pur
Pros:

Super ruhig

2026-06-16 • via Nuitee
C
Catherine • solo_traveller • fr
9
Pros:

La gentillesse et la serviabilité du personnel surtout à l'accueil
le paysage
La piscine et le spa tres reposant
Chambre confortable

Cons:

Réservoir à savon vide.

2026-06-14 • via Nuitee
E
Emilio • solo_traveller • es
7
Pros:

las vistas desde la habitacion

Cons:

el personal

2026-06-13 • via Nuitee
G
Gabi • solo_traveller • hu
9
2026-06-11 • via Nuitee
A
Alexandr • family_with_children • de
9
Pros:

The location is great! The view from the terrace was amazing. Clean room and very friendly staff.

Cons:

The breakfast might be better (no pancakes and not always vegetables).

2026-06-11 • via Nuitee
M
Michel • couple • be
8
Une belle découverte!
Pros:

Accueil très sympathique et serviabilité du personnel.
La vue (sans nuage ou brouillard) est exceptionnelle.
La chambre est super confortable et les repas sont de qualité.

2026-06-11 • via Nuitee
R
Ross • solo_traveller • gb
10
Pros:

Everything, it was amazing

Cons:

I had to leave

2026-06-10 • via Nuitee
M
Marion • couple • de
6
2026-06-06 • via Nuitee