Hotel Terraviña

Hotels
9 (757 reviews)
Camino a los Boldos s/n , Santa Cruz , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Some amenities need updates

Categories

Cleanliness
8.21
Some reviews mentioned issues with cleanliness, especially around the pool.
Service
9.68
The staff is frequently praised for their friendliness and professionalism.
Location
9.72
Excellent location in the vineyards close to restaurants and good access to Santa Cruz.
Room Quality
9.17
Rooms are spacious and well-equipped, receiving generally positive remarks.
Amenities
8.7
Amenities like the pool and garden are appreciated, but some items need updating.
Value for Money
8.66
Ratings suggest a fair value given the service and amenities offered.
Food and Beverage
8.71
Breakfast and restaurant meals received a mix of good and average reviews.
Overall Experience
9.18
Overall positive sentiments with a few areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:00

Property Description

Luxurious Accommodation in a Family-Run Vineyard
Hotel Terraviña offers a unique experience with rooms featuring private balconies overlooking the Andes, oak wooden floors, and plasma TVs. Some rooms even come with separate seating areas and minibars for added comfort.

Relaxation and Activities
Guests can unwind by the swimming pool in the expansive garden, explore the vineyards, indulge in in-room massages, or go for a leisurely bike ride. Additionally, the hotel can organize visits to the Laura Hartwig Vineyard for wine tastings and cellar tours.

Local Cuisine and Wine
Indulge in local delicacies and wines at Los Poetas restaurant while enjoying the picturesque terrace view.

Experience luxury amidst the beauty of the Andes at Hotel Terraviña. Book your stay now for a memorable getaway.

Important information:

To stay at the Hotel Terraviña you must have the "Mobility Pass"Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 5 years old to 16 years old stay for US$36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 757 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
E
Erwin • solo_traveller • cl
8
2026-06-20 • via Nuitee
I
Ivana • couple • br
8
Pros:

A equipe é ótima, muito preocupada e atenciosa.
O restaurante do hotel é muito bom.

Cons:

o café da manhã, gostoso mas simples.
as fotos não condizem com o entorno real. os campos de parreira não são tão extensos e o hotel está inserido na vila.

2026-06-18 • via Nuitee
R
Renata Bompet • extended_group • br
10
2026-06-14 • via Nuitee
C
Carla • couple • br
10
2026-06-02 • via Nuitee
C
Carlos Alberto • extended_group • br
7
Atendeu as expectativas. A Equipe de recepção e Café manha surpreenderam positivamente .
2026-06-01 • via Nuitee
A
Adriane • extended_group • br
9
Lugar muito agradável, aconchegante, ótima localização e serviço excelente
Pros:

Café da manhã maravilhoso com colaboradoras muito amigáveis e competentes. O melhor suco de morango que já tomei. Recepcionista muito prestativa, simpática e sempre pronta a resolver qualquer situação. Nota 1.000 para elas.

Cons:

Não gostei das cortinas dos banheiros. E o banheiro podia ter um aquecedor. Estava muito frio. Mas, o chuveiro era bom e bem quentinho.

2026-06-01 • via Nuitee
M
MARCELO ANDRE GIL DE • couple • br
9
ÓTIMA
Pros:

O Hotel fica em uma área "rural" envolto a vinhedos.
O quarto ée o café da manhã são ótimos.
Anexo ao hotel encontra-se o Restaurante Poetas.
Muito bom.

Cons:

A ducha não possui box de vidro e por isso causa um certo desconforto

2026-05-28 • via Nuitee
J
Jessica • couple • br
10
Pros:

Café da manhã excelente; equipe muito prestativa; o fato de ter um restaurante acoplado ao hotel, foi ótimo em dias em que estavamos muito cansados para sair; o visual do hotel é muito charmoso também, achei uma graça.

Cons:

O unico fator negativo foi a cortina no box, na minha opinião um box de vidro seria muito mais confortável.

2026-05-25 • via Nuitee
R
Renata Bompet • extended_group • br
8
Pros:

quartos muito limpos e espaçosos, equipe muito atenciosa e solìcita.

Cons:

Chegamos no final do dia e sentimos fome a noite, o restaurante anexo ao hotel não oferece uma comida no nível do hotel que e muito bom. Nos foi oferecido uma pizzaria perto porem só tinham pizzas com frango e comidas bem beira de estrada.

2026-05-19 • via Nuitee
L
Laura • solo_traveller • cl
8
Tranquilidad
Pros:

Desayuno

Cons:

Todo bien

2026-05-17 • via Nuitee
L
Laura • couple • cl
8
Paz
Pros:

Tranquilidad

Cons:

Todo bien

2026-05-17 • via Nuitee
M
Marta • solo_traveller • us
10
Fabulous!!
Pros:

The kindness and good will of the staff made this stay unforgettable. Already looking forward to returning.

Cons:

N/a

2026-05-15 • via Nuitee
M
Mario • couple • cl
9
de ensueño
Pros:

La ubicación el lugar es fantástico está en medio de un viñedo caminar de noche es magico

Cons:

la cortina del baño es plastica eso lo aloja de la perfeccion

2026-05-14 • via Nuitee
W
Werner Rizk • solo_traveller • br
9
Pros:

Os funcionários sãol extremamente atenciosos e prestativos. A área comum do hotel tem um espaço aberto com sofás e fogareiro que é ótimo para um fim de tarde. Há dois bons restaurantes ao lado. O café é bom e a cama é muito boa.

Cons:

O banheiro merece uma melhoria.

2026-05-05 • via Nuitee
F
Francisco • couple • cl
10
2026-05-04 • via Nuitee
G
Gonçalves • solo_traveller • br
9
2026-05-04 • via Nuitee
J
Javier • family_with_children • cl
6
Bonito, pero mala relación precio calidad
Pros:

El paisaje es muy lindo, tiene buen estacionamiento, en general el hotel es bien bonito, tradicional y tranquilo.

Cons:

Tiene problemas de agua caliente, de hecho salio fría en todo momento.
El aire acondicionado es lento y ruidoso, molesta para conciliar el sueño.

2026-04-27 • via Nuitee
P
Philippe • solo_traveller • cl
6
2026-04-27 • via Nuitee
D
Dario • couple • cl
8
2026-04-26 • via Nuitee
G
Giuliana • solo_traveller • pe
10
Pros:

Tranquilidad

2026-04-20 • via Nuitee