Simply Rooms & Suites

Hotels
7.4 (1710 reviews)
21 Avonmore Road, Kensington , London , gb
+44 20 3384 4698

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Comfortable rooms
Cons:
Cleanliness issues
Small room sizes
Unhelpful staff in some cases

Categories

Cleanliness
5.79
Several reviews mentioned filthy rooms and unclean bathrooms.
Service
8.26
Most reviews reflected positive interactions with the staff.
Location
8.8
Location was cited as a major positive by multiple reviewers.
Room Quality
6.75
Rooms were frequently described as small and in need of upgrades.
Amenities
7.28
Basic amenities were mentioned, but some were lacking.
Value for Money
6.74
Some guests felt they did not get value for their money.
Food and Beverage
7.79
No significant commentary was made regarding food and beverage.
Overall Experience
7.76
Mixed experiences, with positive overall sentiments but notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:49

Property Description

Central Location & Convenience
Located in the heart of London near Kensington High Street, Simply Rooms & Suites offers easy access to dining and entertainment options. Situated outside the Congestion Zone, the hotel is a short walk from key attractions like Olympia Exhibition Centre and West Kensington Tube station.

Stylish & Modern Accommodation
Experience chic and contemporary rooms featuring sleek wooden furniture, flat-screen TVs, iPod docks, and air conditioning. The bathrooms are equipped with power showers, bathroom speakers, and luxurious toiletries for a touch of indulgence.

Suite Perks & Amenities
Upgrade to a suite for the added convenience of full kitchen facilities, including a hob, oven, fridge/freezer, and microwave. Perfect for guests seeking a home-away-from-home experience during their stay in London.

Book your stay at Simply Rooms & Suites for a memorable and comfortable visit to the vibrant city of London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1710 reviews
Cleanliness: 5.79
Service: 8.26
Location: 8.8
Room Quality: 6.75
Amenities: 7.28
Value for Money: 6.74
Food and Beverage: 7.79
Overall Experience: 7.76
E
Erika • couple • it
4
Pros:

La posizione

Cons:

La stanza era sporca male odorante e con cose rotte e piene di polvere

2026-07-24 • via Nuitee
D
David • solo_traveller • fr
5
Pros:

Price and late availability and AC in a boiling week

Cons:

Small dark room where the window opened to a wall

2026-07-23 • via Nuitee
M
maumus • solo_traveller • fr
7
Pros:

Perfect location next door to Olympia

2026-07-23 • via Nuitee
S
Sallyann • solo_traveller • gb
4
Pros:

Location

Cons:

Room not clean

2026-07-21 • via Nuitee
P
Paul • couple • gb
10
A nice stay
Pros:

Nice room, comfortable beds

Cons:

Nothing

2026-07-21 • via Nuitee
K
Kai • couple • fi
2
Todellisuus ei vastannut kuvia eikä lupauksia, huono vastine rahalle.
Pros:

Ilmastointi toimi kuten luvattu, ulkona oli kuitenkin parhaimmillaan +34 astetta.

Cons:

Huone ei vastunnut tilaamaamme, upgrade perushuoneesta suiteen, joka oli hyvin kaukana siitä. Meille annettiin ensimmäisen kerroksen huone (nro 4), jossa oli kokonaan teipattu ikkuna. Toisin sanoen meillä ei ollut näkymää ulos lainkaan. Heti ikkunan takana olivat roskalaatikot.
Viemäri haisi koko ajan, tyynyt olivat aivan littanat (saimme uudet valitukseni jälkeen). Vuoteen (140 cm leveä) patja oli aivan kamala, jouset tuntuivat alla koko kehon matkalta. Huonekalut erittäin vanhat ja kuluneet sekä myös likaiset.
Jouduin itse pesemään suihkukopin, ennen kuin uskalsin mennä sinne. Onneksi huoneeseen oli jäänyt Mr. Muscle pesuaine. (ilmeisesti siksi, että vieras saa itse siivota huonetta)
Huoneen lattia jousti kuin trampoliini, oli hyvin likainen ja todella kuhmurainen. Epäilen, että huoneessa olli tapahtunut jossain vaiheessa vesivahinko, eikä sitä ole sen jälkeen remontoitu. Tullessamme vessan pöntön istuin ei ollut kiinnitetty (kiinnitettiin pyynnöstämme)
Saapuessamme lakanat olivat veriroiskeessa (!), ne kuitenkin vaihdettiin pyynnöstämme. WC-harja oli todella likainen, kuten suihkun pää (ruskean ja keltaisen koko värispektri löytyi)
Lampun varjostimet roikkuivat ja kattovalaisimesta puuttui yksi kpl varjostimia.
Yleisesti ottaen, kaikki huonekalut, listat jne olivat hyvin kuluneita ja likaisia. Huone on joskus 90-luvun alussa varmasti ollut ns.suite, mutta nykyään hyvin kaukana siitä. Henkilökunta koitti parhaan mahdollisen kykynsä mukaan palvella meitä, mutta tällaisessa toimintaympäristössä asiakkaan pitäminen edes vähään tyytyväisenä on täysin mahdotonta.

Bookingissa annetut kuvat ja lupaukset eivät todellakaan vastanneet todellisuutta.

2026-07-17 • via Nuitee
M
Mena • couple • gb
10
2026-07-15 • via Nuitee
A
Andrea • couple • it
8
2026-07-13 • via Nuitee
S
Susan • solo_traveller • gb
3
Pros:

The location was very quiet and very close to the event we were attending

Cons:

We were told when we checked in that our room had problems with the toilet and it didn't flush. They couldn't give us a different room as the hotel was full. The room was worn, grubby and the floor tiles in the bathroom were loose and chipped. The bed was very worn.

2026-07-12 • via Nuitee
M
Marcel • couple • vn
5
Overall the hotel is passable, but could improve by better maintenance.
Pros:

Staff was friendly. Location is good. Aircon was nice to have. Bed linen was clean. Bed was comfortable.

Cons:

The hotel room was not well maintained. The sink didn't flush quickly, a bedlamp was not working, another lamp lacked a lamp cover, etc.

2026-07-08 • via Nuitee
K
Kshirsagar • solo_traveller • gb
8
2026-07-08 • via Nuitee
F
Frances • couple • gb
7
Convenient and comfortable
Pros:

Quiet snd comfortable

Cons:

Our room door lock didn’t seem to work

2026-07-08 • via Nuitee
C
Carolyn • solo_traveller • gb
7
2026-07-07 • via Nuitee
W
Wunyuda • solo_traveller • th
9
2026-07-04 • via Nuitee
N
Nuno Miguel • couple • pt
8
2026-07-03 • via Nuitee
E
Edwards • solo_traveller • gb
9
100% recommend
Pros:

I loved the location, the building was beautiful and the room was a little home. It had everything. The staff was were friendly anf welcoming.

Cons:

All the stairs :D hehehe

2026-07-01 • via Nuitee
D
Denning • family_with_children • gb
10
2026-07-01 • via Nuitee
G
Graziano • couple • gb
8
2026-07-01 • via Nuitee
P
PAgapiou • solo_traveller • cy
10
Business trip
Pros:

The air-conditioning
There was a heatwave in London this week.
Also, the room was clean and comfortable.

Cons:

Nothing to note

2026-06-27 • via Nuitee
M
Marin • couple • gb
8
2026-06-26 • via Nuitee