Holiday Inn Mobile Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (490 reviews)
3630 Springhill Memorial Drive South , Mobile , US
+1 251-344-7446

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / fast check-in
Good/convenient location
Free onsite parking
Some rooms clean and comfortable with good beds and TV
Cons:
Persistent unpleasant odors (urine/smoke) and damp/moist carpets/linens
Dirty towels, hair in bathtub and general housekeeping inconsistencies
AC/ventilation issues and occasional rooms that are outdated or have doors that won't shut/lock
Poor breakfast reported by at least one guest; cold pool and slow elevators

Categories

Cleanliness
6.8
Mixed but concerning: multiple guests reported strong odors (urine/smoke), wet/moist carpets and linens, dirty towels and hair in bathtub; a few guests did report clean rooms, so cleanliness is below average but not uniformly terrible.
Service
9.3
Consistently positive: staff repeatedly described as friendly, helpful and efficient (quick check-in, front desk working hard to move guests and resolve issues, named housekeeper praised).
Location
8.6
Generally favorable: multiple guests commented the location was convenient/close to where they needed to be; one guest noted the surrounding area felt trashy, but overall location is a strength.
Room Quality
6.7
Mixed quality: several reports of outdated rooms, doors that wouldn’t shut or lock, AC/ventilation smells and dampness affecting sheets and belongings; other guests found rooms comfortable and acceptable.
Amenities
8.5
Mostly positive: free onsite parking and good in-room TV noted; some negatives (cold pool, slow/limited elevators, occasional missing TV), but amenities are generally functional.
Value for Money
8.7
Perceived as good value by several guests: price described as acceptable and some would stay again as a local; cleanliness/room issues reduce perceived value for some but overall value remains positive.
Food and Beverage
6
Below average: at least one guest reported a notably poor breakfast experience (eggs with shell pieces, overcooked); limited mentions otherwise, so F&B is viewed negatively by some but not widely described.
Overall Experience
8.6
Mixed but leaning positive: many guests praised staff, location and comfort, resulting in several positive stay reports; persistent cleanliness and room-odor issues lowered satisfaction for others, producing a mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Luxurious Amenities

This Mobile hotel offers a luxurious stay with free Wi-Fi, in-room movies, and a 40-inch flat-screen TV in every room. Guests can relax in the indoor pool or unwind in a lounge chair with ottoman.

Delicious Dining Options

Indulge in delicious meals at Kem’s Restaurant, where breakfast and dinner are served daily. Afterward, head to Kem’s Lounge for drinks and cocktails in a cozy setting.

Convenient Facilities

Stay productive with the on-site gym and business center, or unwind in the spacious lobby featuring four 60-inch flat-screen TVs. With its prime location near top attractions, booking at Holiday Inn Mobile Airport is a must for your next visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MOB

Location

Guest Reviews

7.9
Based on 490 reviews
Cleanliness: 6.8
Service: 9.3
Location: 8.6
Room Quality: 6.7
Amenities: 8.5
Value for Money: 8.7
Food and Beverage: 6
Overall Experience: 8.6
C
Christopher • couple • us
4
Our stay was manageable
Pros:

The main area was clean and all the staff was incredible. Including the housekeeper Jennifer!

Cons:

The smell in the room was awful. The first room they put us in we asked to move immediately because the smell was so bad. The second room the smell was not as bad, but I actually went out and bought a Glade plug-in because I couldn’t stand the smell. Everything also felt very wet and moist like the air, the sheets, the towels, the bathroom everything.

2026-10-29 • via Nuitee
B
Barry • couple • us
6
Pros:

Close to where we needed to be

Cons:

Property was nice but room was out dated and bathroom door wouldn’t shut

2026-10-26 • via Nuitee
F
Foe27 • solo_traveller • us
2
2026-10-24 • via Nuitee
N
Nekita • family_with_children • us
5
The staff was pretty nice my biggest issue is the room not being properly clean, which I something that could easily be
Pros:

The property seem to be in a decent area. The onsite parking at no additional charge.

Cons:

The restroom was not cleaned properly. There was hair in the bathtub and the towels weren’t cleaned properly. One even looked like a dead bug was on it. The ceiling looked like it could be a smoke detector was not open when we came in the room the next morning when we woke up it was an opening. We didn’t know if it was broken or purposely done like that.

2026-10-22 • via Nuitee
J
Jumarcus • couple • us
10
2026-10-19 • via Nuitee
R
Rachelle • couple • us
7
2026-10-14 • via Nuitee
D
Dat • solo_traveller • vn
10
2026-10-13 • via Nuitee
B
Bryce • couple • us
1
Truly disgusting, smelled like urine, humid, wet carpets, dirty towels
Pros:

Genuinely nothing, maybe the location

Cons:

It’s disgusting and humid, the carpets are strangely wet and it smells like piss, especially the 3rd floor

2026-10-12 • via Nuitee
B
Brasher • solo_traveller • us
10
Pros:

Staff was very friendly. Room was nice and clean. As a local, I would stay again and recommend to tourists.

Cons:

Pool being cold lol

2026-10-12 • via Nuitee
M
Meghan • couple • us
10
2026-10-08 • via Nuitee
H
HARRY • solo_traveller • us
6
2026-10-08 • via Nuitee
C
Carter • couple • us
10
2026-10-08 • via Nuitee
K
Kadagathur • couple • us
1
It was not good hence don’t ask too many questions
Pros:

Horrible breakfast. Scrambled eggs has egg shell pieces and they are over burnt. I didn’t others because I was upset after eating the above.

Cons:

Everything.

2026-09-16 • via Nuitee
P
Pendarius • couple • us
1
2026-09-14 • via Nuitee
J
Jesse • couple • us
9
2026-09-07 • via Nuitee
K
Karla • couple • us
10
Perfect!
Pros:

The customer service is awesome!

2026-09-04 • via Nuitee
S
Sheri • solo_traveller • us
10
2026-09-03 • via Nuitee
F
FLOR • solo_traveller • us
9
Clean and safe location.!
Pros:

Friendly staff and cleanliness.!

Cons:

Room door was hard to close. Bathroom has dirty hand towel; which I did call front office desk to report that issue.! Towel was dirty stained and with hairs behind the hair dryer.

2026-09-01 • via Nuitee
S
Sheri • solo_traveller • us
10
2026-08-17 • via Nuitee
J
Jamario • solo_traveller • us
10
2026-08-16 • via Nuitee