Holiday Inn Mobile Airport by IHG

Hotels
Holiday Inn Hotels & Resorts
8.6 (579 reviews)
3630 Springhill Memorial Drive South , Mobile , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Cons:
Cleanliness issues
Cold indoor pool
No free breakfast

Categories

Cleanliness
8.11
Some guests reported issues with the cleanliness and maintenance of the rooms.
Service
9.58
Guests praised the service, particularly noting helpful and friendly staff.
Location
9.12
Great location close to stores and restaurants, despite being near abandoned buildings.
Room Quality
7.57
Rooms had cleanliness issues and noisy AC units, affecting overall satisfaction.
Amenities
7.6
The indoor pool was reported to be too cold, which disappointed some guests.
Value for Money
9.06
Guests felt the rates were reasonable given the service quality.
Food and Beverage
8.61
Breakfast options were good, though not all included.
Overall Experience
9.18
Overall satisfaction was high despite some critiques; guests appreciated service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:15

Property Description

Luxurious Amenities

This Mobile hotel offers a luxurious stay with free Wi-Fi, in-room movies, and a 40-inch flat-screen TV in every room. Guests can relax in the indoor pool or unwind in a lounge chair with ottoman.

Delicious Dining Options

Indulge in delicious meals at Kem’s Restaurant, where breakfast and dinner are served daily. Afterward, head to Kem’s Lounge for drinks and cocktails in a cozy setting.

Convenient Facilities

Stay productive with the on-site gym and business center, or unwind in the spacious lobby featuring four 60-inch flat-screen TVs. With its prime location near top attractions, booking at Holiday Inn Mobile Airport is a must for your next visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MOB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 579 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 9.18
B
Brenda family_with_children us
4
Next time, I will book with IHG
Pros:

After the third move, we were able to settle on a room to get finally get some rest.

Cons:

The front desk worked really hard to move me from a room that smelled like smoke into one that the door didn’t lock.

2026-07-16 via Nuitee
C
Christopher solo_traveller us
8
2026-07-15 via Nuitee
J
Jessica couple us
6
Acceptable for the pricing but could be better.
Pros:

Good location. Staff was very friendly. Price was acceptable. Sheets were clean. Furniture was in good condition. Good TV in the room. Larger room size.

Cons:

Hall carpets were severely stained. Only one of two elevators in service and it was exceptionally slow. The room was “moist”. Almost all of my belongings felt damp to the touch upon checkout. I felt very uneasy about the cleanliness of the floors. I could see outside through the air conditioner control panel.

2026-07-13 via Nuitee
M
Mequandra couple us
10
Great stay, will book again!
Pros:

Room was clean and comfortable.

Cons:

Just the smell from the air conditioning. Wasn’t too bad after a little room spray.

2026-07-13 via Nuitee
W
Wendy couple us
10
2026-07-10 via Nuitee
R
Regina couple us
10
2026-07-09 via Nuitee
J
Jaime family_with_children us
1
Nada agradable
Pros:

De hecho no me gustó nada, el cuarto sucio toallas sucias el piso mojado por el aire condicionado cabellos por donde quiera muy desagradable.

Cons:

Tofo muy mal con el aseo del cuarto en general muy sucio todo el cuarto.

2026-07-09 via Nuitee
S
Santos solo_traveller us
1
Worst experience ever
Pros:

Nothing

Cons:

The wet beds the area looked trashy and the bathrooms need a remodel and the mildew smell in the room

2026-07-08 via Nuitee
B
Barry solo_traveller us
7
2026-07-06 via Nuitee
Q
Quanta solo_traveller us
3
2026-07-02 via Nuitee
S
Shelicia solo_traveller us
3
Cons:

No television

2026-07-01 via Nuitee
S
Susan solo_traveller us
8
2026-07-01 via Nuitee
2
294nickt Business
2
Very bad choice of hotel
Pros:

Worst hotel I have stayed in for a long time. The staff were polite and helpful, however the standard of the hotel was very poor. Fixtures and fittings were broken and in bad state of repair in most rooms ( we were a group of 8). The menu was sparse and food often undercooked or luke warm. The gym a/c didn't work and the water fountain was broken. The rooms only got cleaned twice in 18 days, the bedding changed once and the towels twice. Even if you only had cereals for breakfast it was $32.50, rip off.

2026-06-28 via Tripadvisor
J
Javier couple us
9
2026-06-27 via Nuitee
J
Javier couple us
9
Bien se puede descansar
Pros:

La limpieza, los cuartos bastante modernos y las almohadas una delicia.

Cons:

Las alfombras de los pasillos estaban algo sucias

2026-06-27 via Nuitee
L
Latonya Shuntae solo_traveller us
9
Outside of being overcharged by a third party site the stay was great
Pros:

The staff were nice and accommodating

Cons:

I was overcharged by booking.com

2026-06-25 via Nuitee
B
Britney couple us
1
Not clean. Sketchy.
2026-06-24 via Nuitee
A
angiehD9845ZQ Family Austin, Texas
4
Big Disappointment
Pros:

I'm sorry but this hotel was a big disappointment. I did a lot of research on hotels in this area of Mobile and it had good ratings with good reviews. But right off the bat things didn't go well. As we got on the elevator there was a distinct, bad smell. So bad we all had to breathe with our shirts over our noses. Then when we entered the hall way the floors had not been vacuumed as apart by the trash and bugs on the floor. If smelled like weed and beer. We got into our room and there was hair in the toilet, yuck. After checking the beds they were fine. Nuts the wall by the window had something on it. Not sure what but my husband and kids said we can handle it for one night mom. No one ended up showing and I didn't even open my suitcase. My husband and I decided to go down to the bar for a drink. Nope, it was supposed to open at 5:00, no one there at 5:30. The nicest part of the whole building were the down stairs bathrooms. They looked fabulous. Overall very disappointing stay. So sad we wasted our points on this stay.

2026-06-22 via Tripadvisor
J
Jelissa couple us
9
2026-06-22 via Nuitee
C
Christopher solo_traveller us
10
2026-06-19 via Nuitee