Mitsui Garden Hotel Sapporo

Hotels
Mitsui Garden
8.2 (2065 reviews)
Chuo-ku Kita 5-jo Nishi 6-18-3 , Sapporo , jp

Children allowed

Facilities

Parking
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good amenities
Cons:
Small room size
Issues with cleanliness
Occasional service complications

Categories

Cleanliness
7.91
General sentiment from reviews indicates that the cleanliness was acceptable, but there were mentions of cleanliness issues.
Service
8.68
Reviews highlighted helpful and kind staff, indicating a positive overall service experience.
Location
8.92
The location received consistent praise for being convenient and accessible.
Room Quality
7.37
Some reviews mentioned rooms being small or old; however, others found them comfortable.
Amenities
8.4
The availability of an onsen and good breakfast options were noted positively.
Value for Money
7.86
Value perception varied, with some considering breakfast overpriced.
Food and Beverage
8.41
The breakfast offerings received positive comments for being delicious and locally inspired.
Overall Experience
8.08
Mixed feedback overall leads to a balanced rating close to the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:41

Property Description

Modern Rooms with Free Wi-Fi
Mitsui Garden Hotel Sapporo offers contemporary rooms with complimentary Wi-Fi, just a short 4-minute stroll from Sapporo Station. Each room is equipped with a flat-screen TV, an electric kettle, and a private bathroom with a bathtub. An air purifier and cozy nightwear are provided for a comfortable stay.

Convenient Amenities
The hotel provides luggage storage, fax/photocopying services, vending machines, and ice machines for guests' convenience. The large indoor public bath with garden views offers a relaxing retreat after a day of exploring the city.

Delicious Dining Options
Guests can start their day with a delicious Western breakfast at the hotel's cafe Nord Livina. Don't forget to enjoy complimentary coffee from 15:00 to 23:00, adding a perfect touch to your stay.

Book your stay at Mitsui Garden Hotel Sapporo now for a delightful experience!

Important information:

Full payment is required upon check-in.

Parking will incur an additional charge.

When booking for 15 guests or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Please note that renovation work on the property will be carried out from 20 October 2025 to the end of January 2026. During this period, the property will be temporarily closed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.2
Based on 2065 reviews
Cleanliness: 7.91
Service: 8.68
Location: 8.92
Room Quality: 7.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.08
K
Kok Meng extended_group my
8
Good & clean & great location, very near the station
2026-06-20 via Nuitee
Y
YuWen family_with_children tw
10
Pros:

大廳有舒服的香味,早餐很雅致健康,沙拉太好吃了,房間寬敞舒適,大廳寄放行李區非常方便。

Cons:

2026-06-19 via Nuitee
J
JungJoo extended_group kr
8
2026-06-19 via Nuitee
S
SHINICHI extended_group jp
9
2026-06-16 via Nuitee
H
Hui Shan family_with_children sg
10
Great location and comfortable stay!
Pros:

Location is very accessible to Sapporo station and there was free coffee available throughout the day. Room was clean. Not to forget the nice bottled water provided FOC everyday.

Cons:

Perhaps can have more coin operated laundry machine to avoid long waits.

2026-06-16 via Nuitee
C
CHIAHUI solo_traveller tw
8
2026-06-15 via Nuitee
E
Emiko extended_group jp
9
2026-06-14 via Nuitee
S
Sze Wing extended_group sg
10
Newly renovated hotel with comfortable beds
Pros:

This is a newly renovated hotel, located right next to Mitsui Garden Sapporo West, so dont be confused. Staff were friendly and professional. Loved the free laundry, coffee and chillout space while waiting for your laundry. The machines are new and they dry the clothes quickly unlike many 2-in-1 laundry machines. Room was clean and beds very comfortable. Location was superb as it was walking distance to Daimaru and Sapporo Station. There’s also a Lawson nearby

Cons:

Carpark was not free unfortunately and costs 1,500 JPY per day.

2026-06-13 via Nuitee
Y
Yi-Fan solo_traveller tw
10
2026-06-12 via Nuitee
T
Timothy solo_traveller sg
8
2026-06-12 via Nuitee
N
Nicola family_with_children gb
7
Newly refurbished hotel in convenient location for Sapporo Station
Pros:

Newly refurbished hotel near Sapporo station with nice decor and handy Utility lounge with laundry and kitchen facilities.

Cons:

We've stayed at other Mitsui Garden Hotels and this one seemed slightly lower standard than the others. The beds and pillows weren't very comfortable.

2026-06-12 via Nuitee
Y
YP extended_group sg
10
Fabulous stay
Pros:

The room was very clean. Although it had a twin bed and 2 sofa beds, they were all very comfortable. The room is quite spacious too, considering that Sapporo is a major city where most hotel rooms are small. My family and I had a great sleep every night during our 3D2N stay. The hotel is also quite close to Sapporo Station, making it very accessible to the airport. I would definitely come back again if I visit Sapporo.

Cons:

There's still a short walk of about a minute to two after existing the underpass. Thus, it's advisable to bring an umbrella on rainy days.

2026-06-11 via Nuitee
Y
Yu Fang couple tw
9
2026-06-11 via Nuitee
K
Keith solo_traveller gb
9
Pros:

Location close to the station is ideal. Room 602 was large, very modern and clean.

Cons:

N/a

2026-06-11 via Nuitee
L
LIHUANG couple tw
10
Pros:

每項設施設計好用就手!空間也很夠!

Cons:

吹風機不好用!

2026-06-10 via Nuitee
M
Madoka couple us
10
2026-06-08 via Nuitee
T
tummm solo_traveller th
8
2026-06-07 via Nuitee
K
Kazuko extended_group us
9
快適&朝食最高
Pros:

JR札幌駅から、非常に近くて便利でした。駅から、5分程度歩きますが、ホテルは表通りに面しているので、暗くなってからのチェックインでも大丈夫です。施設は、非常に綺麗で新しく、アメニティも充実していました。特に、朝食は素晴らしく、お勧めです。

Cons:

私自身は大浴場を利用しませんでしたが、同僚は、ずいぶん混雑していたので、利用を諦めたと言っていました。時間帯を選ぶ方がいいようです。

2026-06-06 via Nuitee
C
chuensuda solo_traveller th
10
Pros:

ทุกอย่าง

2026-06-05 via Nuitee
S
Siew Yoke extended_group my
9
Pros:

The Hotel is very clean and it’s newly renovated. Very near to the shopping centre and the train station.

2026-06-02 via Nuitee