Helios Benidorm

Hotels
9.2 (6222 reviews)
Avenida Filipinas, 12 , Benidorm , ES
+34 965 85 58 50

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Comfortable rooms
Cons:
Expensive dining
Limited fitness amenities

Categories

Cleanliness
9.34
Guests mentioned the hotel was clean and maintained!
Service
9.81
Consistently noted helpful and friendly staff throughout the reviews.
Location
9.35
Frequently praised for being well situated and convenient.
Room Quality
9.3
Guests enjoyed well-kept and comfortable rooms.
Amenities
8.83
Amenities were generally satisfactory, but some guests mentioned limited fitness facilities.
Value for Money
8.29
Some feedback indicated higher prices in the restaurant led to lower perceived value.
Food and Beverage
9.34
Positive sentiment regarding the quality of food, although some found it expensive.
Overall Experience
9.31
Majority of reviews were positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:22

Property Description

Luxurious Amenities
Hotel Helios Benidorm offers a luxurious stay with a spa featuring a hot tub, sauna, and Turkish bath. The outdoor heated swimming pool is perfect for relaxation, while free WiFi keeps you connected throughout your stay.

Prime Location
Situated just 500 meters from Levante Beach, Hotel Helios is centrally located in the vibrant touristic area of Benidorm. Explore popular bars, shops, and attractions like Aqualandia Water Park, all within walking distance from the hotel.

Comfortable Accommodations
Relax in spacious rooms with private balconies, satellite TV, air conditioning, and modern amenities. The hotel's café-bar, buffet restaurant, and seasonal pool area offer a variety of dining and leisure options for a memorable stay.

Book your stay at Hotel Helios Benidorm for a perfect blend of luxury, convenience, and comfort.

Important information:

Please note that half-board do not include drinks.

Half Board included breakfast and dinner, at lunch the restaurant is closed.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guest under 18 years old are not allowed in the spa.This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

9.2
Based on 6222 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
A
Adam • family_with_children • gb
10
2026-09-19 • via Nuitee
S
Steve • solo_traveller • gb
10
Wow that is all
Pros:

Best place I’ve stayed, go above and beyond

Cons:

Location and stay

2026-09-19 • via Nuitee
P
Paulo • couple • pt
7
Simpática
Pros:

Pequeno almoço
Simpatia dos funcionários

Cons:

Jantar, animação, colchão da cama

2026-09-19 • via Nuitee
D
Daniel • couple • gb
10
Highly recommend and would go back any day!
Pros:

Front reception extremity welcoming and friendly! Breakfast variety outstanding! Cleanliness off room spotless! Location perfect!

Cons:

Pool was cold and closed too early! Entertainment was just ok!

2026-09-18 • via Nuitee
G
Gary • extended_group • gb
10
Would stay again
Pros:

Great location . Very clean and tidy

Cons:

Nothing

2026-09-17 • via Nuitee
A
Andrea • solo_traveller • sk
7
Hotel je trosku ďalej od pláži 6-7m ale bola to príjemná prechádzka
Pros:

Hotel bol na úrovni 4*

Cons:

Nebolo nic

2026-09-17 • via Nuitee
S
Shaun • couple • gb
10
First class!
2026-09-17 • via Nuitee
A
Adam • extended_group • gb
10
Great value well maintained hotel with good facilities
Pros:

Great location, not too far from the strip and beach. Out the way enough for some peace and quiet

Cons:

Nothing

2026-09-17 • via Nuitee
S
sarah • extended_group • gb
10
Lovely short stay :)
Pros:

Great hotel, good location

Cons:

Nothing

2026-09-16 • via Nuitee
L
Luciano • couple • nl
10
Perfect
Pros:

De rust en gastvrijheid

Cons:

niets

2026-09-16 • via Nuitee
D
Derek • couple • gb
7
Great location needs more entertainment
Pros:

Clean , great location

Cons:

Boring no entertainment nothing going on there

2026-09-16 • via Nuitee
G
Gregorio • solo_traveller • it
10
2026-09-16 • via Nuitee
C
Carolyn • solo_traveller • gb
10
Brilliant hotel
Pros:

The staff were so friendly. Food was lovely and had a fantastic choice too. Everywhere was so clean. Received a room upgrade and a free dinner for 2. This was our 3rd visit and definitely won't be our last.

Cons:

Nothing - room, location, pool area and food all fantastic as were the staff

2026-09-16 • via Nuitee
S
Stephan • couple • gb
10
Pros:

Very happy with our stay see you next September 😀

Cons:

Room clean and location

2026-09-16 • via Nuitee
B
Benjamin • solo_traveller • gb
10
2026-09-16 • via Nuitee
J
Jack • extended_group • gb
10
2026-09-15 • via Nuitee
A
Abigail • extended_group • gb
10
Will definitely be back!!
Pros:

The Hotel was an Oasis of calm in the middle of Benidorm. Staff were lovely, food was great and very fresh.

Cons:

Nothing

2026-09-14 • via Nuitee
V
vecchione • solo_traveller • fr
9
bel hotel très bien placé proche plage
Pros:

bon accueil personnel à l écoute les chambres sont nettoyés tous les jours restauration bonne et variés petit déjeuner copieu je recommande les soins pas cher et surtout Mar qui est très professionnelle

Cons:

la piscine petite est n ouvre qu a 9h30 trop tard les parasol sur les terrasses manquent en plein soleil difficile de rester sur celles ci

2026-09-14 • via Nuitee
P
paul • solo_traveller • gb
9
Pros:

Friendly staff and very clean.

Cons:

Small pool

2026-09-14 • via Nuitee
M
Mark • solo_traveller • gb
9
The boys annual trip
Pros:

The cleanliness and friendly staff .Good quality food and choice at evening meal

Cons:

English breakfast not so good.

2026-09-14 • via Nuitee