Helios Benidorm

Hotels
9.2 (5979 reviews)
Avenida Filipinas, 12 , Benidorm , es
+34 965 85 58 50

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Comfortable rooms
Cons:
Expensive dining
Limited fitness amenities

Categories

Cleanliness
9.34
Guests mentioned the hotel was clean and maintained!
Service
9.81
Consistently noted helpful and friendly staff throughout the reviews.
Location
9.35
Frequently praised for being well situated and convenient.
Room Quality
9.3
Guests enjoyed well-kept and comfortable rooms.
Amenities
8.83
Amenities were generally satisfactory, but some guests mentioned limited fitness facilities.
Value for Money
8.29
Some feedback indicated higher prices in the restaurant led to lower perceived value.
Food and Beverage
9.34
Positive sentiment regarding the quality of food, although some found it expensive.
Overall Experience
9.31
Majority of reviews were positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:22

Property Description

Luxurious Amenities
Hotel Helios Benidorm offers a luxurious stay with a spa featuring a hot tub, sauna, and Turkish bath. The outdoor heated swimming pool is perfect for relaxation, while free WiFi keeps you connected throughout your stay.

Prime Location
Situated just 500 meters from Levante Beach, Hotel Helios is centrally located in the vibrant touristic area of Benidorm. Explore popular bars, shops, and attractions like Aqualandia Water Park, all within walking distance from the hotel.

Comfortable Accommodations
Relax in spacious rooms with private balconies, satellite TV, air conditioning, and modern amenities. The hotel's café-bar, buffet restaurant, and seasonal pool area offer a variety of dining and leisure options for a memorable stay.

Book your stay at Hotel Helios Benidorm for a perfect blend of luxury, convenience, and comfort.

Important information:

Please note that half-board do not include drinks.

Half Board included breakfast and dinner, at lunch the restaurant is closed.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guest under 18 years old are not allowed in the spa.This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 5979 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
C
Catherine • solo_traveller • es
10
Pros:

...

Cons:

Abdul, must be the most miserable waiter in Benidorm...

2026-07-25 • via Nuitee
C
CRISTIAN • solo_traveller • ro
10
Pros:

Special thanks for mr . Wilian - lifeguard.

2026-07-24 • via Nuitee
Стефан • couple • bg
7
Pros:

The hotel’s location was excellent, and there is also a large free parking area just a one-minute walk away. Excellent breakfast with a wide variety of choices.

Cons:

In the morning, between 7 and 8 a.m., it was very noisy. The room doors were slammed very loudly by other guests and the cleaning staff. There was also no toilet brush in the bathroom.

2026-07-24 • via Nuitee
M
Maria Cristina • couple • es
8
Vacaciones de relax
Pros:

Sin duda alguna los dos aspectos más destacables del hotel fueron el personal y el buffet. Angeles fue encantadora desde el primer momento, nos explicó todo con detalle y cariño, tuvo un detalle de bienvenida muy bonito con nosotros y además, habiendo llegado antes de la hora de chek-in, hizo todo lo posible porque entráramos en la habitación. Por otro lado el buffet ha sido espectacular y con una variedad de platos increíble (de hecho, fue por lo que elegimos este hotel), todas las noches platos diferentes y buenísimos, los desayunos también fueron muy completos. Por otro lado, leímos en los comentarios que no había parking y el que había costaba 15 euros/día pero para sorpresa nuestra, justo al lado del hotel había un parking de tierra gratuito. Y en cuanto a la ubicación, considero que está muy bien ubicado, cerca del hotel hay practicamente de todo y la playa pilla a 10 min a pie.

Cons:

Sinceramente, me esperaba más detalles en las habitaciones al ser un hotel de 4 estrellas (no sé, lo típico de pastillas de jabón, un bote de gel/champú y otro de crema corporal, gorros de ducha, detalles de ese estilo) pero apenas tenía un bote de gel. Por otro lado las camas, mira que yo no soy delicada para dormir, pero tanto mi pareja como yo, no llegamos a descansar del todo bien, ya no sé si por el colchón o la almohada. Y por último, y esto es verdad que el hotel en sí no tiene la culpa (quizá fue que tuvimos mala suerte), el ruido entre una habitación y otra, todas las noches una familia inglesa discutía a altas horas de la noche (a grito pelao para que me entendáis) y se callaban cuando salía a decirles algo, pero al poco seguían.

2026-07-24 • via Nuitee
T
Tracey • extended_group • gb
9
Great location and lovely clean hotel
Pros:

The location was great, food was great with a good choice, drinks very reasonably priced.. Beds comfy and great aircon.

Cons:

The only negatives were no tea and coffee facilities and the air con was temperamental, but once working ok.

2026-07-24 • via Nuitee
K
Keleigh • couple • gb
10
2026-07-24 • via Nuitee
I
Istead • couple • gb
8
2026-07-24 • via Nuitee
E
Eldinho_95 • solo_traveller • de
10
2026-07-24 • via Nuitee
S
Steven • extended_group • gb
8
2026-07-23 • via Nuitee
A
Alberto • solo_traveller • es
9
Pros:

La recepcionista Ángela fue muy amable a nuestra llegada. La ubicación está en el punto perfecto para que no te llegue todo el ruido del ambiente nocturno. El buffet libre es de gran calidad.

Cons:

La ducha resbala un poco.

2026-07-23 • via Nuitee
M
Michael • solo_traveller • gb
10
2026-07-23 • via Nuitee
O
oskar • couple • no
7
2026-07-23 • via Nuitee
J
Jamie • couple • gb
10
2026-07-23 • via Nuitee
E
Emma • couple • gb
10
Love everything about the hotel 2nd time staying and would stay again
Pros:

The amazing smell as you walk in, how clean it is how friendly the staff are.

Cons:

The sausages at breakfast and beans are slightly cold

2026-07-22 • via Nuitee
G
Gerda • solo_traveller • es
10
2026-07-22 • via Nuitee
L
Luisen • solo_traveller • es
10
Pros:

Las instalaciones y el servicio

2026-07-22 • via Nuitee
A
Allan • extended_group • au
9
Had a great time
Pros:

Great staff and very clean. Lovely breakfast

2026-07-21 • via Nuitee
A
Andrew • couple • gb
10
Great stay with fantastic staff
Pros:

Really good rooms and clean

Cons:

Really good facilities

2026-07-21 • via Nuitee
K
Kilbane • couple • gb
10
2026-07-21 • via Nuitee
M
Malulee • couple • nl
9
2026-07-21 • via Nuitee