Helios Benidorm

Hotels
9.2 (5907 reviews)
Avenida Filipinas, 12 , Benidorm , es

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Comfortable rooms
Cons:
Expensive dining
Limited fitness amenities

Categories

Cleanliness
9.34
Guests mentioned the hotel was clean and maintained!
Service
9.81
Consistently noted helpful and friendly staff throughout the reviews.
Location
9.35
Frequently praised for being well situated and convenient.
Room Quality
9.3
Guests enjoyed well-kept and comfortable rooms.
Amenities
8.83
Amenities were generally satisfactory, but some guests mentioned limited fitness facilities.
Value for Money
8.29
Some feedback indicated higher prices in the restaurant led to lower perceived value.
Food and Beverage
9.34
Positive sentiment regarding the quality of food, although some found it expensive.
Overall Experience
9.31
Majority of reviews were positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:22

Property Description

Luxurious Amenities
Hotel Helios Benidorm offers a luxurious stay with a spa featuring a hot tub, sauna, and Turkish bath. The outdoor heated swimming pool is perfect for relaxation, while free WiFi keeps you connected throughout your stay.

Prime Location
Situated just 500 meters from Levante Beach, Hotel Helios is centrally located in the vibrant touristic area of Benidorm. Explore popular bars, shops, and attractions like Aqualandia Water Park, all within walking distance from the hotel.

Comfortable Accommodations
Relax in spacious rooms with private balconies, satellite TV, air conditioning, and modern amenities. The hotel's café-bar, buffet restaurant, and seasonal pool area offer a variety of dining and leisure options for a memorable stay.

Book your stay at Hotel Helios Benidorm for a perfect blend of luxury, convenience, and comfort.

Important information:

Please note that half-board do not include drinks.

Half Board included breakfast and dinner, at lunch the restaurant is closed.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guest under 18 years old are not allowed in the spa.This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 5907 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
M
Margrèt Bára • solo_traveller • is
8
The staff was amazing! Javier, Ángel,Isabel made are stay amazing, thank you! And Vanda she is amazing !
2026-07-11 • via Nuitee
G
Greenhalgh • extended_group • gb
9
2026-07-11 • via Nuitee
C
Churilov • couple • nl
8
2026-07-11 • via Nuitee
G
Gareth • solo_traveller • gb
10
2026-07-11 • via Nuitee
A
andrew • extended_group • gb
8
Definitely stay again
Pros:

Close to Amenities

Cons:

Pool area needed attention need’s upgrading

2026-07-11 • via Nuitee
Y
Yamile • extended_group • us
9
2026-07-10 • via Nuitee
S
Sue • couple • es
9
Pros:

Everything was great.

2026-07-10 • via Nuitee
J
joanne • solo_traveller • gb
8
Hotel helios July 6th 2026
Pros:

Location is really good and very easy to get to
Rooms were well equipped
Breakfast was lovely lots of choice and variety, even a glass of Cava if you so desired!

Cons:

The air-conditioning left A LOT to be desired
The lowest setting was 19 degrees
Spoke to reception as the temp gauge said 24 even tho we set at 19
Sent someone to look and they managed to get it to 19
Don't even have my central heating on at 19 in winter at home

2026-07-10 • via Nuitee
V
Vania • couple • pt
9
2026-07-10 • via Nuitee
C
Clara • extended_group • es
9
Limpios y amables
Pros:

Está muy limpito, la comida es muy rica y variada, las instalaciones reformadas y el personal, lo mejor. ¡El spa privado una pasada!

Cons:

Lo peor sin duda es el comportamiento de algunos turistas ingleses: ruidosos, bebidos y muy sucios en la zona de la piscina. También las calles las tienen hechas una pena. No es culpa del hotel, pero es una lástima porque afecta a los turistas educados y, por supuesto, a los trabajadores, para los que supone un maltrato.
Una cosa a mejorar: las almohadas (muy bajitas).

2026-07-10 • via Nuitee
S
Samir • couple • fr
10
2026-07-10 • via Nuitee
C
Climber42530144538 • Family
10
Just perfect
Pros:

Rooms very clean, customer service and staff were excellent

2026-07-09 • via Tripadvisor
R
Rafael • solo_traveller • es
10
Excelente me gustó mucho
Pros:

Excelente las instalaciones, el personal, la ubicación, muy buen desayuno y las áreas comunes muy buenas.

2026-07-09 • via Nuitee
L
Liam • solo_traveller • gb
9
2026-07-09 • via Nuitee
B
Bill • solo_traveller • gb
9
Pros:

Easy walk into the strip but far enough away so no major noise at night

Cons:

Like most hotels in area loads more people than sunbeds esp during main season

2026-07-09 • via Nuitee
D
Damian • couple • gb
10
Great location
Pros:

Very close to Outback and Talk of the Town etc

Cons:

Nothing

2026-07-09 • via Nuitee
I
ievgen • solo_traveller • ua
8
Cons:

Шумно, слабая звукоизоляция

2026-07-09 • via Nuitee
S
Steve • couple • gb
10
2026-07-08 • via Nuitee
C
Charlotte • couple • gb
10
2026-07-08 • via Nuitee
S
Steve • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing at all

2026-07-08 • via Nuitee