Helios Benidorm

Hotels
9.2 (6126 reviews)
Avenida Filipinas, 12 , Benidorm , es
+34 965 85 58 50

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Comfortable rooms
Cons:
Expensive dining
Limited fitness amenities

Categories

Cleanliness
9.34
Guests mentioned the hotel was clean and maintained!
Service
9.81
Consistently noted helpful and friendly staff throughout the reviews.
Location
9.35
Frequently praised for being well situated and convenient.
Room Quality
9.3
Guests enjoyed well-kept and comfortable rooms.
Amenities
8.83
Amenities were generally satisfactory, but some guests mentioned limited fitness facilities.
Value for Money
8.29
Some feedback indicated higher prices in the restaurant led to lower perceived value.
Food and Beverage
9.34
Positive sentiment regarding the quality of food, although some found it expensive.
Overall Experience
9.31
Majority of reviews were positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:22

Property Description

Luxurious Amenities
Hotel Helios Benidorm offers a luxurious stay with a spa featuring a hot tub, sauna, and Turkish bath. The outdoor heated swimming pool is perfect for relaxation, while free WiFi keeps you connected throughout your stay.

Prime Location
Situated just 500 meters from Levante Beach, Hotel Helios is centrally located in the vibrant touristic area of Benidorm. Explore popular bars, shops, and attractions like Aqualandia Water Park, all within walking distance from the hotel.

Comfortable Accommodations
Relax in spacious rooms with private balconies, satellite TV, air conditioning, and modern amenities. The hotel's café-bar, buffet restaurant, and seasonal pool area offer a variety of dining and leisure options for a memorable stay.

Book your stay at Hotel Helios Benidorm for a perfect blend of luxury, convenience, and comfort.

Important information:

Please note that half-board do not include drinks.

Half Board included breakfast and dinner, at lunch the restaurant is closed.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guest under 18 years old are not allowed in the spa.This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

9.2
Based on 6126 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
C
Carla • couple • fr
9
2026-08-15 • via Nuitee
L
Luis Carlos • solo_traveller • ch
5
Pros:

Refeições, limpeza, camas, musica no fim do dia.

Cons:

Estacionamento, deveria ter mais uma piscina, não ter sala de jogos (bilhar)

2026-08-15 • via Nuitee
L
Lee • couple • gb
6
It’s was fine but was expecting more for the price
Pros:

Location, air con, balcony, not having to pay for a safe, the staff

Cons:

Overpriced. No kettle or coffee in the room. Pool a little small. Too many rowdy groups of people.

2026-08-15 • via Nuitee
B
Bal • solo_traveller • es
1
Pros:

No.good

Cons:

No.good

2026-08-15 • via Nuitee
O
Oliver • couple • es
10
2026-08-14 • via Nuitee
H
Hood • solo_traveller • gb
9
2026-08-14 • via Nuitee
M
Małgorzata • couple • pl
9
2026-08-14 • via Nuitee
S
Stefan • family_with_children • gb
9
2026-08-14 • via Nuitee
M
Martyn • solo_traveller • gb
9
Pros:

Pleasant reception staff very helpful

Cons:

Nothing

2026-08-14 • via Nuitee
S
Sorinel Ionut • couple • es
10
La atención un diez, sobre todo Ángela ha sido un amor
Pros:

El hotel super cómodo y el personal super amable y servicial

Cons:

La ubicación no es para ir con niños, nosotros no lo sabíamos

2026-08-14 • via Nuitee
C
Clare • couple • gb
10
Spa was beautiful and the massage was amazing
Pros:

Loved everything about this hotel

2026-08-13 • via Nuitee
J
Jordi • couple • es
10
Una estada molt agradable en un espai de 10.
Pros:

Les instal·lacions, la neteja, la piscina, el menjar, el personal, tot de 10.

Cons:

Res

2026-08-13 • via Nuitee
T
Tomi • solo_traveller • gb
10
Pros:

Niema do czego sie doczepic a lokalizacja najlepsza

Cons:

Niema chyba nic co by mi soe nie podobało

2026-08-13 • via Nuitee
J
Jordan • solo_traveller • gb
9
2026-08-12 • via Nuitee
J
Johnpaul • couple • ie
10
Pros:

Was clean and great location

2026-08-12 • via Nuitee
L
Lauren • couple • gb
8
Pros:

Very clean and staff friendly

2026-08-12 • via Nuitee
O
Olga • family_with_children • ua
10
2026-08-12 • via Nuitee
D
Dylan • couple • gb
7
Very good hotel for its price would stay again
Pros:

Was in a good location for what we needed

Cons:

The rooms were a bit dingy

2026-08-12 • via Nuitee
F
Fire • couple • be
1
Pros:

La posición

Cons:

La organización es mejorable nos dieron una habitación donde entraron otros clientes sin previo aviso

2026-08-12 • via Nuitee
P
paul • solo_traveller • gb
9
well located well run nice hotel
Pros:

Great location, great food, friendly helpful staff,nice open pool area, you have to pay separately for the use of the spa but that is a good thing because it’s relatively cheap to use and keeps the crowds out and it’s a very nice experience so I had no problem with that, nice small free gym too.all round safe bet hotel.

Cons:

Not much it was a well run hotel I don’t have much to complain about

2026-08-12 • via Nuitee