Helios Benidorm

Hotels
9.2 (5816 reviews)
Avenida Filipinas, 12 , Benidorm , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Comfortable rooms
Cons:
Expensive dining
Limited fitness amenities

Categories

Cleanliness
9.34
Guests mentioned the hotel was clean and maintained!
Service
9.81
Consistently noted helpful and friendly staff throughout the reviews.
Location
9.35
Frequently praised for being well situated and convenient.
Room Quality
9.3
Guests enjoyed well-kept and comfortable rooms.
Amenities
8.83
Amenities were generally satisfactory, but some guests mentioned limited fitness facilities.
Value for Money
8.29
Some feedback indicated higher prices in the restaurant led to lower perceived value.
Food and Beverage
9.34
Positive sentiment regarding the quality of food, although some found it expensive.
Overall Experience
9.31
Majority of reviews were positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:22

Property Description

Luxurious Amenities
Hotel Helios Benidorm offers a luxurious stay with a spa featuring a hot tub, sauna, and Turkish bath. The outdoor heated swimming pool is perfect for relaxation, while free WiFi keeps you connected throughout your stay.

Prime Location
Situated just 500 meters from Levante Beach, Hotel Helios is centrally located in the vibrant touristic area of Benidorm. Explore popular bars, shops, and attractions like Aqualandia Water Park, all within walking distance from the hotel.

Comfortable Accommodations
Relax in spacious rooms with private balconies, satellite TV, air conditioning, and modern amenities. The hotel's café-bar, buffet restaurant, and seasonal pool area offer a variety of dining and leisure options for a memorable stay.

Book your stay at Hotel Helios Benidorm for a perfect blend of luxury, convenience, and comfort.

Important information:

Please note that half-board do not include drinks.

Half Board included breakfast and dinner, at lunch the restaurant is closed.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guest under 18 years old are not allowed in the spa.This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 5816 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
T
Tutin • solo_traveller • gb
9
Pros:

How clean and tidy it was

Cons:

Nothing

2026-06-13 • via Nuitee
J
Jacqueline • solo_traveller • ie
10
2026-06-13 • via Nuitee
L
LE GOFF Bernard • couple • fr
6
Pros:

Je fais mon anniversaire dans cet établissement.
Tous les ans. Pour une fois par booking.com
Pas de bouteilles d'eau, ps de cava... Pas de chocolat
Je préfère réserver par l'hôtel.
Mais pour une fois, ce fut impossible.
Bien triste..

2026-06-13 • via Nuitee
M
Micky C • solo_traveller • es
9
Pros:

Staff excellent, food very good. Room spacious and very clean.would stay there again.

Cons:

Nothing to say, all very good.

2026-06-12 • via Nuitee
G
Galina • solo_traveller • es
9
Pros:

Pasamos muy bien, jente de comidor muy amable, todo prefecto, espero volver más. 🥂👍

2026-06-12 • via Nuitee
R
Rob • solo_traveller • nl
9
Goed en net hotel
Pros:

Goed ontbijt buffet

Cons:

Ben er maar paar nachten geweest dus kan niet echt oordelen

2026-06-12 • via Nuitee
C
CARPET CLEAN • solo_traveller • gb
9
2026-06-12 • via Nuitee
W
Winchester • extended_group • gb
10
2026-06-11 • via Nuitee
R
Ross • solo_traveller • gb
10
Pros:

Excellent staff, hotel really well kept. Lovely service.

2026-06-11 • via Nuitee
V
Victor • solo_traveller • es
8
Pros:

La calidad del personal y la marca HELIOS en general.

Cons:

La cena

2026-06-11 • via Nuitee
D
Darren • solo_traveller • gb
10
2026-06-10 • via Nuitee
A
Alexander • solo_traveller • gb
10
2026-06-10 • via Nuitee
J
John • couple • gb
8
2026-06-10 • via Nuitee
L
Leonilde Costa • solo_traveller • pt
8
Pros:

Localização, funcionários, pequeno almoço e jantar.
O nosso voo atrasou-se 4h e quando chegamos ao hotel o restaurante já estava fechado, mas para a nossa surpresa tínhamos o jantar no quarto, foram muito cuidadosos.

Cons:

A qualidade do colchão do quarto em que fiquei dessa vez poderia ser melhores.😜

2026-06-10 • via Nuitee
A
Anthony • solo_traveller • gb
10
2026-06-09 • via Nuitee
W
William • solo_traveller • gb
10
2026-06-09 • via Nuitee
A
aaron • extended_group • gb
10
2026-06-09 • via Nuitee
S
Shelly • solo_traveller • gb
10
2026-06-09 • via Nuitee
M
Mark Anthony • solo_traveller • gb
8
Great Hotel, not so great Location ( For us )
Pros:

Super clean Hotel with comfy beds and great staff, fantastic buffet breakfast, super fresh and great choice every day.

Cons:

Some of the guests, its very near the strip, no respect in the corridors at 2.00 / 3.00am etc ....could hear a lot of swearing around the pool, this isn't the fault of the Hotel, its the people who stay here because they want to be near the action, trouble is, many British just don't have good manners any more ......our fault. should have stayed to Old Town area.

2026-06-09 • via Nuitee
C
Christopher • solo_traveller • gb
10
Perfect
Cons:

Having to pay for water with dinner

2026-06-08 • via Nuitee